Midpoint - Independent review

All you need to know before sending money with Midpoint



Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



Reviews powered by

214 customer reviews on Midpoint on Trustpilot


4 days ago
by Helena Stenvislavskovic

5 stars

Fast, Cheap, Convenient

Midpoint is fast, cheap, and convenient. The Customer service is top-notch, and they always pass on the fairest rate! Will be sure to continue to use in...Read more

Midpoint is fast, cheap, and convenient. The Customer service is top-notch, and they always pass on the fairest rate! Will be sure to continue to use in the future.

09/06/2017
by Alexander Buchan

4 stars

Great service thanks

Great service thanks

09/01/2017
by P Olo

5 stars

The only criticism I would have is that …

The only criticism I would have is that I trade GBP into USD and with other platforms I have used I receive the USD the same day I trade it. With Midpoint...Read more

The only criticism I would have is that I trade GBP into USD and with other platforms I have used I receive the USD the same day I trade it. With Midpoint FX it arrives the day after.


More reviews

08/31/2017
by DG

5 stars

Easy to use and efficient

Easy to use and efficient

08/31/2017
by alan best

5 stars

good staff

good staff, work in the best interest of customers

08/31/2017
by Mr Noll

5 stars

Top company with top people always …

Top company with top people always looking to assist. Been using MidPoint for over 3 years and have saved a ton against average bank fx charges. ...Read more

Top company with top people always looking to assist. Been using MidPoint for over 3 years and have saved a ton against average bank fx charges. Midpoint is certainly worth using if managing suppliers abroad.

08/30/2017
by Tilman

5 stars

Very professional Exchange Provider

I have been using Midpoint for the past 2 years for my currency transactions. So far, I have been very satisfied, both with the pricing transparency and...Read more

I have been using Midpoint for the past 2 years for my currency transactions. So far, I have been very satisfied, both with the pricing transparency and the speed of execution. I will continue to work with them and am happy to commend them, based on my positive experience so far.

08/30/2017
by David A

4 stars

Decent fees and fx rate (but with a bit of uncertainty)

Decent fees and fx rate. Downside is that the matching of the order can take a bit which entails a bit of uncertainty on the actual fx rate of the...Read more

Decent fees and fx rate. Downside is that the matching of the order can take a bit which entails a bit of uncertainty on the actual fx rate of the transaction. I've been using them without any problems for monthly transfers during the last eight months.

08/30/2017
by William Strassberg

5 stars

Very fine experience overall

Very fine experience overall. I called Midpoint initially to learn about the company and how it functions, and staff was available and helpful on that and...Read more

Very fine experience overall. I called Midpoint initially to learn about the company and how it functions, and staff was available and helpful on that and subsequent occasions. Chat was helpful as well, but the website and detailed data required found me struggling through the chat experience (to be certain that I entered the proper information correctly) at which point they suggested they call me to discuss. Quite perfect. I received email confirmation of my transfer beyond the standard website flow and will use them again.

08/29/2017
by Martin Nielsen

5 stars

The whole experience was pain-free

The whole experience was pain-free, from KYC checks through to completing FX transactions. All queries were addressed promptly and courteously, with...Read more

The whole experience was pain-free, from KYC checks through to completing FX transactions. All queries were addressed promptly and courteously, with follow-up calls of reassurance. I have already recommended this service to other small business acquaintances who have overseas business interests and are frustrated by the FX margins imposed by the high street banks. Martin Nielsen, Agila Consulting

08/25/2017
by Theodore Cotler, California

5 stars

Top of the line!

Customer service is superb. All questions (even ones I should've known the answer to) are responded to promptly and graciously. What Midpoint promises,...Read more

Customer service is superb. All questions (even ones I should've known the answer to) are responded to promptly and graciously. What Midpoint promises, they deliver in every respect. And the transaction saves money over bank transfers.

08/25/2017
by Mr Thomas Dolan

5 stars

Easy to use interface and great service

Easy to use interface and great service

08/25/2017
by Luc Pellerin

5 stars

Very reliable and professional

Very reliable and professional. Used Midpoint many times. My local Desjardins bank was screwing me big time with a spread of 6% between buy & sell.

08/25/2017
by Barry

5 stars

Simple & reliable.

Simple, swift and consistenly reliable.

08/25/2017
by Ralph DETER

4 stars

Fantastic set-up with very helpful …

Fantastic set-up with very helpful customer-facing staff. After a few years of working together, I would hope the regulatory burden could be eased - not...Read more

Fantastic set-up with very helpful customer-facing staff. After a few years of working together, I would hope the regulatory burden could be eased - not sure what is manditory and what is discretionary....

08/24/2017
by Erika Sullivan

5 stars

Easy

Easy, good service. I would highly recommend.

08/24/2017
by Colin Bateson

5 stars

Best exchange rates, excellent service, great to deal with.

I have been using Midpoint for about 3 years now, following a positive review of them I read in the Sunday Times. Three or four times a year I need to buy...Read more

I have been using Midpoint for about 3 years now, following a positive review of them I read in the Sunday Times. Three or four times a year I need to buy US$ and transfer the funds abroad, and on every occasion their service has been smooth and totally reliable, whilst the exchange rate is without fail exceptionally good. Their communications are always timely and keep me fully informed during the process, and their charges are very reasonable. I recommend them 100%.

08/24/2017
by Valentino Lenza

5 stars

excellent rates

excellent rates

08/24/2017
by Stephen Thomas

5 stars

I use Midpoint at least twice a month …

I use Midpoint at least twice a month and have found the service very reliable and without a doubt the most cost effective. (I've tried many others before...Read more

I use Midpoint at least twice a month and have found the service very reliable and without a doubt the most cost effective. (I've tried many others before Midpoint came along, they are definitely the best)

08/24/2017
by Alastair J

5 stars

Easy to use and great rates.

Easy to use, great rates and good support and communication all the way through the process. Only niggle is that they don't have an Australian bank...Read more

Easy to use, great rates and good support and communication all the way through the process. Only niggle is that they don't have an Australian bank account which means a $20 fee for each transfer from my bank and a small delay in the payment. This isn't enough to stop me using thier service for all my transfers.

08/24/2017
by Dr Hochwimmer

5 stars

perfectly working and very cost …

perfectly working and very cost competitive

08/23/2017
by Ms Muranyi

5 stars

Midpoint is the ONLY way to transfer funds

Midpoint was recommended to me by a friend who has an incredible knowledge of business and finance. I couldn't be happier. Midpoint exceeded my...Read more

Midpoint was recommended to me by a friend who has an incredible knowledge of business and finance. I couldn't be happier. Midpoint exceeded my expectations in customer service. There was always someone available to guide my every step and offer helpful advice. I received constant feedback and communication. I was able to easily transfer money and made significant savings compared to the old way of banking! Midpoint represents the new paradigm of business, which is filled with integrity. I highly recommend Midpoint to anyone looking for transferring funds into different currencies.

08/23/2017
by Andrew Hawgood

5 stars

Never any problems.

Never any problems.

08/23/2017
by David Tessel

5 stars

Superb Product

I've used Midpoint for over two and a half years. Over the course of time, as the number of users has increased, and the number of orders in the system...Read more

I've used Midpoint for over two and a half years. Over the course of time, as the number of users has increased, and the number of orders in the system needing matches has increased, the order match interval has dropped immensely. It now takes a only a few minutes. The last remaining hurdle, for me, is the ability to pay locally in the US instead of by wire transfer to UK. The staff has been unfailingly courteous and helpful whenever assistance was needed. Midpoint service saves a huge amount of bank fees for frequent users, and I recommend it often to friends and associates. I have no hesitation in recommending to anyone else. DT

08/23/2017
by Conor

5 stars

No issues and has always worked well

No issues and has always worked well - the only time that it didn't was when there was an issue with transfer from my account and it was handled very...Read more

No issues and has always worked well - the only time that it didn't was when there was an issue with transfer from my account and it was handled very efficiently.

08/23/2017
by wales107

5 stars

Great company

Great company. Deals you at mid market every time with a very clear and competitive fee structure . Simple !

08/23/2017
by Stephen Hay

5 stars

Fantastic service

Fantastic service - I use it for all of my overseas payments

08/16/2017
by Elliot H

5 stars

Excellent service

Excellent service, turned around my transaction in 24 hours. I was a little unsure how to use the website, but the live chat worked great and helped me...Read more

Excellent service, turned around my transaction in 24 hours. I was a little unsure how to use the website, but the live chat worked great and helped me through.

08/10/2017
by Mahendra Patel

5 stars

Very easy to set up the account

Very easy to set up the account and transact on the Midpoint platform. Responsive local support helped make the whole process a breeze.

08/01/2017
by Rob Taggart

5 stars

Excellent Service

Excellent - highly recommend. Fast, efficient and simple to use.


From our blog

Lock in Your Exchange Rate with Lebara Money

Lebara Money Transfer offers a useful feature for people who regularly send money abroad — “If you like it, lock it.” It’s designed to help you reduce risk and manage your finances and exchange rates more effectively. It works as follows: When you plan to send money overseas, you can review today’s offered exchange rate […]


Going Borderless? Your questions on TransferWise’s newest service, answered.

TransferWise is one of the best money transfer and currency exchange providers we work with. We love their mid-market exchange rates, wide availability, low fees, and easy-to-use services. In fact, we wondered, could they get any better? It turns out they can. In May 2017 they announced a brand new service, the “TransferWise Borderless Account.” […]


PayPal, Square Cash, Venmo, Skrill, Google Wallet, Apple Pay, which digital wallet is better for international money transfers?

Digital wallets have not only changed the way we pay for things on the Internet, but also how we send money to our friends and family. Specialized companies such as PayPal, Square Cash, Venmo, and Skrill, or tech giants such as Google (with Google Wallet), Apple (with Apple Pay) and Facebook (through Messenger), have revolutionized […]



Ask questions or share your comments on Midpoint




Compare all the options before your next money transfer Compare now

Key facts about Midpoint

Service information

Time to open an account -
Minimum amount -
Maximum amount -
Required documents -

Company information

Type of service provider Foreign exchange companies
Active since -
Headquarter -

Contact information

Contact support -
Service hour -


Find the best provider for your next transfer

The cost of sending money depends on the amount of money sent, the countries you're sending between, and the type of transfer. Make sure to compare before each of your transfers as costs also vary through time.

Read reviews on money transfer companies

Get independent information about money transfer companies, read customer reviews, step-by-step guides, security information, and frequently asked questions.



Proudly made in Switzerland

Global Impact Finance Ltd
Rue Etraz 4
1003 Lausanne
Switzerland


Mobile Analytics