TransferGo - Independent review

All you need to know before sending money with TransferGo

One of the fastest ways to send money Good exchange rates Simple and transparent fees

8.40/10 Very good
Learn more

TransferGo review by Monito

TransferGo is an online alternative to banks for making your international money transfers. The company offers low-cost, fast, and secure money transfers across Europe and other global destinations. You can pay for your international transfer with a local bank transfer,,or by using your credit or debit card at no extra charge, and the money will be delivered to the bank account of your choice. They have helped 2100,000 customers send over £100 million, and have excellent reviews on Trustpilot.

TransferGo is a top choice for fast transfers to a bank account. The company can transfer money to 45 countries for a very low flat fee and with transparent exchange rate margins. Standard transfers are guaranteed to arrive by 5:30pm BST the next business day. Faster options are available for most transfers from the UK, with funds being delivered the morning of the next business day (Express service), the same business day (Today service) or within 30 minutes (Now service) for an additional fee of £1 - £4.


PROS
  • Totally transparent fees and exchange rate margins
  • Fast: next business day delivery with faster options available from the UK
  • Excellent reviews on Trustpilot
CONS
  • Can only send to a bank account
  • Not the best solution for sending large amounts
 



Reviews powered by

2,098 customer reviews on TransferGo on Trustpilot


17 hours ago
by Cristian

5 stars

Very happy good service

Very happy good service

17 hours ago
by Felix Pădure

5 stars

Excellent services!

Excellent services!

17 hours ago
by Nastase Adrian

2 stars

I tried to send an amount of 3000 …

I tried to send an amount of 3000 pounds and I did not succeed! I can not present two documents with proof of address beacouse i dont have two,i only got...Read more

I tried to send an amount of 3000 pounds and I did not succeed! I can not present two documents with proof of address beacouse i dont have two,i only got the driver licence whit my adress on it!!!


More reviews

17 hours ago
by Grzegorz Dziadosz

5 stars

Highly recommended!

very straightforward , great communication and help if there is an issue to resolve , highly recommended!!

17 hours ago
by Igors Vilovs

5 stars

It's really easy to make transfer and …

It's really easy to make transfer and really quick service nice to be with you!!!!! I'm happy

17 hours ago
by Marius Grajdeanu

5 stars

This is a grate app to send money …

This is a grate app to send money around the world. I've send money to romania every time and i am very happy to use this up. I recomand

17 hours ago
by Anzela Ljanova

5 stars

Best money transfers site in my …

Best money transfers site in my opinion. Customer service is outstanding, they are really there to help. Highly recommended.

1 day ago
by Mariusz Stępień

4 stars

Good timings for transfers and support …

Good timings for transfers and support was responsive, though it seemed pretty hard to get a point across to them..

1 day ago
by Arturas Balciunas

5 stars

Great job

Great job, as always. Thank you!

2 days ago
by RC

5 stars

Fast money transfer

Fast money transfer; reliable company

2 days ago
by Panait Ionel

5 stars

Best aplication to send money any were !

Best aplication to send money any were !

5 days ago
by H.

5 stars

Very simple and quickly.

Very simple and quickly.

5 days ago
by Agnes

5 stars

super service!

super service!

5 days ago
by Alexandra Schwartzenberg

5 stars

The best

The best!

5 days ago
by Gintaras Rimdeikis

5 stars

Very easy transfer money

Very easy transfer money

6 days ago
by MANOJ PANCHAL

5 stars

Very Nice & supportive

Very Nice & supportive

6 days ago
by Nadezda Sosojeva

5 stars

Definitely recommend this company!

Definitely recommend this company if you need to send money abroad. It is very cheap considering the commission banks usually charge and plus it is quick!

6 days ago
by Bohdan Kysilevskyi

5 stars

All very quickly

All very quickly. Support is fast. Translation fast. Reasonable interest. Thank you!

6 days ago
by Eimantas Valiuska

5 stars

Just perfect...

Just perfect...

6 days ago
by Virginijus Borodinskas

5 stars

Fast and cheap

Fast and cheap

6 days ago
by Deividas Banys

5 stars

Very easy to use.Helpful staff.

Very easy to use.Helpful staff.

6 days ago
by Arminas Martinkus

5 stars

Fast

Fast, easy and cheap!

6 days ago
by Alexandru Mocanu

4 stars

First time I'm been scared to use the …

First time I'm been scared to use the app, but now I trust 100% in TransferGo. In real time money reach everywhere. I'm full thanks off app

6 days ago
by Sylwia Uniszewska

5 stars

Excellent!!

Excellent!!! Quickly! Good!!!

08/09/2017
by Igors Sebarsovs

5 stars

Excellent!!!

Excellent!!!

08/09/2017
by gulacsi vlad

5 stars

Reliable and fast...and of …

Reliable and fast...and of course...cheap :))

08/09/2017
by Ugnė Muraškaitė

5 stars

Good and fast work.

Good and fast work.

08/09/2017
by Elinga Kutulytė

5 stars

Good and quick way to send money …

Good and quick way to send money without leaving home

08/09/2017
by Jakub

5 stars

Customer service is always very nice

Customer service is always very nice, has been working with the service for over a year, sometimes delayed but it was caused by the rules and policies of...Read more

Customer service is always very nice, has been working with the service for over a year, sometimes delayed but it was caused by the rules and policies of the service. recommend

08/09/2017
by Zilvinas Navikas

5 stars

It's much more you can to say!;)) …

It's much more you can to say!;)) Thanks!


TransferGo has excellent customer reviews on Trustpilot, with 90% of the over 1900 customers who have given their feedback rating the company 5 stars.

They are even in the Top 5 companies in Trustpilot’s Money Transfer category. Here’s a summary of what TransferGo customers have to say.

Positive
  • The speed of the transfer is what is loved most
  • Cost is an important strong point as well
  • Customers feel very safe using TransferGo and describe them as trustworthy
Negative
  • Some customers were annoyed by having to go through TransferGo’s verification process (which they are required to carry out by law).
  • On very rare occasions, the transfer took more than one business day to arrive. However, this was due to issues related to security checks and cut-off times with the sending or receiving banks.


Can I trust TransferGo ?

TransferGo is a licensed Authorised Payment Institution, which means they are regulated by the FCA (Financial Conduct Authority) and HMRC (Her Majesty's Revenue and Customs) in the United Kingdom. They offer institutional grade security for their service, including 256-bit SSL encryption with a 2048-bit signature.

As per FCA regulations, clients’ funds are held in segregated accounts, and are therefore kept completely separate from TransferGo’s own business accounts. This means that your money is safe should the company have any financial difficulties.

TransferGo employs 60 people across its UK and Lithuania offices. Employees give the company a 5 star rating on the employer review site Glassdoor, and describe TransferGo’s team as “ambitious, hard working and talented” that they are “very proud to be a part of”. The company is headquartered in Europe’s largest technology accelerator Level39 in Canary Wharf, London.

TransferGo has raised close to $8M dollars from various renowned investors and industry veterans, which has helped the startup sustain its 20% monthly growth rate. It holds the record for the largest investment in a financial services startup in Lithuania so far.


Authorised by the UK Financial Conduct Authority (FCA)
Firm Reference : 600886

 







How TransferGo works


1. Create a free TransferGo account in only a few moments

2. Set up a transfer by specifying how much you want to send and your recipient’s details

3. Make a local bank transfer to TransferGo's account or pay instantly with no extra charge by using your credit or debit card

4. TransferGo will transfer your money to your recipient from a local account in their country


 


 

TransferGo exchange rates and fees

Transfer fees: TransferGo charges a flat fee of 0.99 EUR / 0.99 GBP / 10 SEK / 20 DKK / 20 NOK / 500 HUF / 9 PLN / 9 RON, depending on which currency you’re sending from.

Exchange rates: TransferGo will convert your money using the prevailing mid-market interbank rates, minus a margin of 0.4% to 2.2%. The exchange rate is locked in advance, so that you know exactly how much money will arrive.

Other fees: Since TransferGo uses local accounts to collect and disburse funds, there should be no fees charged by the sending or receiving banks, and no intermediary bank fees. Furthermore, there are no additional fees incurred to pay instantly by credit or debit card.



 

Which documents will TransferGo require to verify my identity?

To comply with anti-money laundering regulations, TransferGo must verify your identity for your second transfer or if your first transfer exceeds £700. You may be required to provide a copy of an ID (if your first transfer exceeds £700), a proof of your address (if the amount you transferred exceeds £2,000) and you will need to explain the source of funds when a transfer exceeds £5,000 or when you reach a total of £10,500 transferred through multiple transactions with TransferGo.


Identification Documents

It can be a Passport, National ID card with photo, a driving licence (UK, EU or International).

Proof of address

In order to verify your address, Transfergo will need a copy of a document from a reliable institution showing your name and your address. This document can be an Identification document containing your Address, a Financial statements (Bank, Credit Card or Building Society), Letters from Government Bodies (Home Office, Treasury, Revenue & Customs), or a utility bills (Gas, Electricity, Landline Telephone, Water, Council tax, Uk mortgage statement).

Proof of funds

A proof of fund can be Pay slips (with the bank statement showing the deposits), Loan agreements, Sales contract or a Bank/savings statement.


Additional services

Do you own a business? TransferGo also cater to business customers, and can help you to pay international suppliers and freelancers, transfer money to a foreign subsidiary, or pay salaries abroad. Transfer fees are the same as for retail customers, however exchange rate margins are lower and decrease the more you send.

 


The story behind TransferGo

TransferGo was founded in 2012 when four Lithuanian migrants in the UK got fed up with the frustration and cost of making international payments to suppliers with their bank in a previous business. Their goal? To disrupt the international money transfer industry by relying on a superior consumer experience, and making sending money home as convenient as possible. The company now employs 35 people, has raised over $2.7M dollars, and is headquartered in London’s prestigious financial district Canary Wharf.

 


Blog posts

Interview with Daumantas Dvilinskas, co-founder and CEO of TransferGo

In this article, Daumantas explain how TransferGo works with banks rather than against them, giving TransferGo an advantage over competitors and allowing them to offer fast and cheap money transfers. 



How to ensure your security when you send money abroad

Discover TransferGo's tips and approach to stay safe when you choose an international money transfer operator. 



 

In this article, TransferGo tells us more about foreign exchange and how they handle FX rates for their customers.



 

Step by step guide on how to send money with TransferGo


 

TransferGo's Offices

 


United Kingdom

Level 42
One Canada Square
Canary Wharf
London
E14 5AB


 

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Key facts about TransferGo

Service information

Time to open an account A few minutes
Pay-in options Credit card
Debit card
Bank Account
Pay-out options Bank account
Minimum amount -
Maximum amount -
Available languages
English
Polski
Română
Required documents -

Company information

Type of service provider Online money transfer operators
Active since 2012
Headquarter London, United Kingdom
Regulated by FCA/HMRC

Contact information

Contact support -
Service hour -
Twitter @TransferGo
Facebook TransferGo
Youtube TransferGo


Find the best provider for your next transfer

The cost of sending money depends on the amount of money sent, the countries you're sending between, and the type of transfer. Make sure to compare before each of your transfers as costs also vary through time.

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1003 Lausanne
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