TransferGo - Independent review

All you need to know before sending money with TransferGo

One of the fastest ways to send money Good exchange rates Simple and transparent fees

7.80/10 Good
Learn more

TransferGo review by Monito

TransferGo is an online alternative to banks for making your international money transfers. The company offers low-cost, fast, and secure money transfers across Europe and other global destinations. You can pay for your international transfer with a local bank transfer or debit card, and the money will be delivered to the bank account of your choice.

TransferGo is a top choice for fast transfers to a bank account. The company offers a guaranteed next-day delivery to 39 countries for a very low flat fee and with transparent exchange rate margins. They have helped 100,000 customers send over £100 million, and have excellent reviews on Trustpilot.


PROS
  • Totally transparent fees and exchange rate margins
  • Fast: next business day delivery
  • Excellent reviews on Trustpilot
CONS
  • Limited number of supported countries
  • Can only send to a bank account
 



Reviews powered by

1,802 customer reviews on TransferGo on Trustpilot


22 hours ago
by Kranthi Kumar

2 stars

Couldnt feel more helpless.

Couldnt feel more helpless.. I have used at least 5 different money transfer services and none of them made me feel more helpless than TransferGo did. ...Read more

Couldnt feel more helpless.. I have used at least 5 different money transfer services and none of them made me feel more helpless than TransferGo did. It is a startup and so might not have enough resources to give good customer service or experience.

2 days ago
by Mehmet KIZILASLAN

5 stars

MKaslan

Turkey Gaziantep Sahinbey 27020 45.000 $ Discover Bank Application 2793879 MTCN NO ?

2 days ago
by Ricardas Barauskas

5 stars

Super and fast

Super and fast


More reviews

2 days ago
by navakanth durga

5 stars

Transfer was on time and fixed rate …

Transfer was on time and fixed rate conversion. No worries on conversion rate decreasing.

2 days ago
by Kajanto Adrian

5 stars

It is very good

It is very good

3 days ago
by Vizireanu Ionut- Alin

5 stars

They beat w.e and money.g by far

Easy, good rate and low fee, thanks

3 days ago
by Saulius Strazdas

5 stars

Its great

Its great ! Had no problems with sending money :)

3 days ago
by Jolanta Pastare

5 stars

Good service

I received money three hours before fixed time. Good service.

3 days ago
by Mr Arunas Vaitkus

5 stars

Super very fast transwer money

Super very fast transwer money, recommend every one

4 days ago
by Adrian Petrut Oancea

4 stars

Perfect transfer

Perfect transfer. .thanks

4 days ago
by Vasile Hanganu

5 stars

Ok, very fast

Ok Very Gott Foarte ok

4 days ago
by Maciej Solinski

4 stars

A bit too long time of money transfer …

A bit too long time of money transfer from PL to UK

5 days ago
by Mihai Z. Ion PFA

5 stars

The interface is very friendly and easy …

The interface is very friendly and easy to use and they have very low commissions.

5 days ago
by Constantin Remus Padure

5 stars

Fast and easy !!!

Fast and easy !!!

5 days ago
by Sandra Rovda Barron

5 stars

Excellent

Just perfect! Great service. Definitely would recommend. 5 ⭐️

5 days ago
by Igor Ivanov

5 stars

Fast and safe transfer

Fast and safe transfer. Using few times already never have problems.

5 days ago
by Istvan Szabo

5 stars

Excellent company

Excellent company. Reliable and profitable transactions. I am very pleased. Excellent customer orientation.

5 days ago
by Nadezda Petrova

5 stars

transferGo is the best

I love it! Fast, high quality, reliable, convenient, profitable!

6 days ago
by ionascu cecilia

5 stars

It's a good way to send money much …

It's a good way to send money much safer and cheaper

06/18/2017
by Barbara Kubik

5 stars

Excellent

Excellent ! its five-star rating

06/18/2017
by Andrei Radoi

5 stars

The best experience and cheap!

The best experience and cheap!

06/17/2017
by Erikas Kurulis

5 stars

Very good

Very good.

06/17/2017
by Jolita Navickiene

5 stars

Great Customer service!

Great Customer service!

06/17/2017
by Mantas Čepas

5 stars

Love it.

Easy to use, reliable, fast, excellent support team. Would recommend.

06/17/2017
by Bartłomiej Jakubowski

4 stars

Easy to go

Easy to go, at first time they had best currency rates, at second time not. Though cheap transfers.

06/16/2017
by Daina Cirule

5 stars

Very fast (send money previous day at …

Very fast (send money previous day at 7pm from abroad and received following day at 9am). Latvia➡UK.

06/16/2017
by ADRIAN ENE

5 stars

Excellent

Excellent , I would recommend this company to anyone.

06/16/2017
by Odina Petre

5 stars

The low fees rates from the world

The low fees rates from the world . Thanks

06/16/2017
by Mihai Simion

5 stars

Excellent service

Excellent service

06/16/2017
by Cristina Ghimpeteanu

5 stars

Great App

This app is very easy to use, and you don't have to fill to many details. I like that I can arrange a transfer for the same day for a small fee. I only...Read more

This app is very easy to use, and you don't have to fill to many details. I like that I can arrange a transfer for the same day for a small fee. I only use it to transfer money from UK to Romania and the exhange rate is very good.


TransferGo has excellent customer reviews on Trustpilot, with 92% of the over 900 customers who have given their feedback rating the company 5 stars.

They are even in the Top 5 companies in Trustpilot’s Money Transfer category. Here’s a summary of what TransferGo customers have to say.

Positive
  • The speed of the transfer is what is loved most
  • Cost is an important strong point as well
  • Customers feel very safe using TransferGo and describe them as trustworthy
Negative
  • Some customers were annoyed by having to go through TransferGo’s verification process (which they are required to carry out by law).
  • On very rare occasions, the transfer took more than one business day to arrive. However, this was due to issues related to security checks and cut-off times with the sending or receiving banks.


Can I trust TransferGo ?

TransferGo is a licensed Authorised Payment Institution, which means they are regulated by the FCA (Financial Conduct Authority) and HMRC (Her Majesty's Revenue and Customs) in the United Kingdom. They offer institutional grade security for their service, including 256-bit SSL encryption with a 2048-bit signature.

As per FCA regulations, clients’ funds are held in segregated accounts, and are therefore kept completely separate from TransferGo’s own business accounts. This means that your money is safe should the company have any financial difficulties.

TransferGo employs 35 people across its UK and Lithuania offices. Employees give the company a 5 star rating on the employer review site Glassdoor, and describe TransferGo’s team as “ambitious, hard working and talented” that they are “very proud to be a part of”. The company is headquartered in Europe’s largest technology accelerator Level39 in Canary Wharf, London.

TransferGo has raised over $2.7M dollars from various renowned investors and industry veterans, which has helped the startup sustain its 20% monthly growth rate. It holds the record for the largest investment in a financial services startup in Lithuania so far.


Authorised by the UK Financial Conduct Authority (FCA)
Firm Reference : 600886

 







How TransferGo works


1. Create a free TransferGo account in only a few moments

2. Set up a transfer by specifying how much you want to send and your recipient’s details

3.Make a local bank transfer to TransferGo’s account or pay instantly using your debit card

4. TransferGo will transfer your money to your recipient from a local account in their country


 


 

TransferGo exchange rates and fees

Transfer fees: TransferGo charges a flat fee of approximately 1 GBP in most cases (but never more than 2.1 GBP), depending on which country and currency you’re sending from.

Exchange rates: TransferGo will convert your money using the prevailing mid-market interbank rates, minus a margin of 0.4% to 1.5%. The exchange rate is locked in advance, so that you know exactly how much money will arrive.

Other fees: Since TransferGo uses local accounts to collect and disburse funds, there should be no fees charged by the sending or receiving banks, and no intermediary bank fees. Furthermore, there are no additional fees incurred to pay instantly by debit card.



 

Which documents will TransferGo require to verify my identity?

To comply with anti-money laundering regulations, TransferGo must verify your identity for your second transfer or if your first transfer exceeds £700. You may be required to provide a copy of an ID (if your first transfer exceeds £700), a proof of your address (if the amount you transferred exceeds £2,000) and you will need to explain the source of funds when a transfer exceeds £5,000 or when you reach a total of £10,500 transferred through multiple transactions with TransferGo.


Identification Documents

It can be a Passport, National ID card with photo, a driving licence (UK, EU or International).

Proof of address

In order to verify your address, Transfergo will need a copy of a document from a reliable institution showing your name and your address. This document can be an Identification document containing your Address, a Financial statements (Bank, Credit Card or Building Society), Letters from Government Bodies (Home Office, Treasury, Revenue & Customs), or a utility bills (Gas, Electricity, Landline Telephone, Water, Council tax, Uk mortgage statement).

Proof of funds

A proof of fund can be Pay slips (with the bank statement showing the deposits), Loan agreements, Sales contract or a Bank/savings statement.


Additional services

Do you own a business? TransferGo also cater to business customers, and can help you to pay international suppliers and freelancers, transfer money to a foreign subsidiary, or pay salaries abroad. Transfer fees are the same as for retail customers, however exchange rate margins are lower and decrease the more you send.

 


The story behind TransferGo

TransferGo was founded in 2012 when four Lithuanian migrants in the UK got fed up with the frustration and cost of making international payments to suppliers with their bank in a previous business. Their goal? To disrupt the international money transfer industry by relying on a superior consumer experience, and making sending money home as convenient as possible. The company now employs 35 people, has raised over $2.7M dollars, and is headquartered in London’s prestigious financial district Canary Wharf.

 


Blog posts

Interview with Daumantas Dvilinskas, co-founder and CEO of TransferGo

In this article, Daumantas explain how TransferGo works with banks rather than against them, giving TransferGo an advantage over competitors and allowing them to offer fast and cheap money transfers. 



How to ensure your security when you send money abroad

Discover TransferGo's tips and approach to stay safe when you choose an international money transfer operator. 



 

In this article, TransferGo tells us more about foreign exchange and how they handle FX rates for their customers.



 

Step by step guide on how to send money with TransferGo


 

TransferGo's Offices

 


United Kingdom

Level 42
One Canada Square
Canary Wharf
London
E14 5AB


 

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Key facts about TransferGo

Service information

Time to open an account A few minutes
Pay-in options Credit card
Debit card
Bank Account
Pay-out options Bank account
Minimum amount -
Maximum amount -
Available languages
English
Polski
Română
Required documents -

Company information

Type of service provider Online money transfer operators
Active since 2012
Headquarter London, United Kingdom
Regulated by FCA/HMRC

Contact information

Contact support -
Service hour -
Twitter @TransferGo
Facebook TransferGo
Youtube TransferGo


Find the best provider for your next transfer

The cost of sending money depends on the amount of money sent, the countries you're sending between, and the type of transfer. Make sure to compare before each of your transfers as costs also vary through time.

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Rue Etraz 4
1003 Lausanne
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