Currency Solutions - Independent review

All you need to know before sending money with Currency Solutions

7.60/10 Good
Learn more

Currency Solutions review by Monito

Currency Solutions, which prides itself on its high quality customer service, has been trusted by over 150,000 clients to transfer £6 billion since its establishment in 2003. You can make single or regular transfers in 35 different currencies, and 95% of transfers are received within 24 hours. Currency Solutions charges no transfer fees and offers among the most competitive exchange rates in the market, which makes them an attractive provider of foreign currency solutions.

Transactions are set up over the phone with a Currency Solutions foreign exchange specialist, who will guide you step by step through the process to make sure all your questions are answered. What’s more, the company will soon be launching an online trading platform to make transactions even more convenient.


PROS
  • No transfer fees
  • Currency Solutions exchange rates are very competitive
  • High quality customer service
  • Excellent reviews on Trustpilot
CONS
  • Might not be the best option for low amounts
  • No online trading platform (yet)
  • Only available in English




Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



Reviews powered by

1,717 customer reviews on Currency Solutions on Trustpilot


1 day ago
by david jackson

5 stars

I have made two international and two …

I have made two international and two local transactions using Currency Solutions and I have to say that the service was excellent and John from the...Read more

I have made two international and two local transactions using Currency Solutions and I have to say that the service was excellent and John from the Cyprus office was a great help. He is polite, knowledgeable and always good humoured. He or other staff always follow up any queries and always check to ensure that my transactions have been properly executed. I highly recommend Currency Solutions for any international transactions.

10/10/2017
by Customer Peter

5 stars

1st rate service with very friendly and …

1st rate service with very friendly and polite brokers

10/10/2017
by Patrick

5 stars

Currency Solutions

Currency Solutions, the professional currency exchange people. I've been using their excellent service these passed 7 years, their courtesy,...Read more

Currency Solutions, the professional currency exchange people. I've been using their excellent service these passed 7 years, their courtesy, professionalism and 'can-do' attitude, sets them apart from others in their sector.......... And their rates are great too! No need to look/go anywhere else!! Highly recommended. Patrick S


More reviews

10/08/2017
by Stephen P

5 stars

Excellent First Experience

My first excursion into routing my Euros into the UK through a currency company. Kenan from Currency Solutions was very helpful and I was grateful of his...Read more

My first excursion into routing my Euros into the UK through a currency company. Kenan from Currency Solutions was very helpful and I was grateful of his experience in these matters. My anxieties were addressed professionally and the transaction was smooth and very fast. The rates were surprisingly high compared to my usual route direct to my bank. I will certainly use them again. Thank you

10/08/2017
by Vicki

5 stars

Complete confidence

Have dealt with this company for nearly five years and have never had a problem - quick and efficient and extremely friendly

10/05/2017
by Customer

5 stars

We recently used Currency Solutions for transfer of funds from Cyprus to the UK.

We recently used Currency Solutions for transferring funds from Cyprus to the UK. The process was easy to use and extremely quick too. John was available...Read more

We recently used Currency Solutions for transferring funds from Cyprus to the UK. The process was easy to use and extremely quick too. John was available to discuss any queries we had. Would recommend for stress free and prompt transfers.

10/04/2017
by Ben Gilchrist

5 stars

Consistently efficient and very …

Consistently efficient and very pleasant in all dealings. Would highly recommend Currency Solutions for all currency advise and needs.

10/04/2017
by Susan Fee

5 stars

Great Service

Always great service from Currency Solutions. Staff are friendly and efficient. Transactions are carried out quickly and with good rates. Highly...Read more

Always great service from Currency Solutions. Staff are friendly and efficient. Transactions are carried out quickly and with good rates. Highly recommended.

10/04/2017
by harry metcalfe

5 stars

Used Currency Solutions for over 7 …

Used Currency Solutions for over 7 years making over 20 transactions and never had a problem. Helpful and courteous and rapid service.

10/03/2017
by Millie

5 stars

impeccable 5 star service always

I have used Currency Solutions for many years now and I can honestly say the service I receive from Currency Solutions in the Pafos office is wonderful,...Read more

I have used Currency Solutions for many years now and I can honestly say the service I receive from Currency Solutions in the Pafos office is wonderful, especially Fiona and her team. Would highly recommend their services.

10/03/2017
by Christopher Smith

5 stars

Always easy to deal with.

Always easy to deal with. Dealing price transparent, Settlement efficient, I would recommend this company.

10/03/2017
by gary simister

5 stars

Monies usually transferred same day

Monies usually transferred same day, good exchange rates and very reasonable fees, staff are cuteous, professional and helpful ( special big up for FIONA...Read more

Monies usually transferred same day, good exchange rates and very reasonable fees, staff are cuteous, professional and helpful ( special big up for FIONA ), WOULD HIGHLY RECOMMEND .

10/03/2017
by Stephanie Burges

5 stars

found my dealings with this company to …easy and efficient

found my dealings with this company to be easy, efficient and will continue to use them without reservation

10/02/2017
by S Kelly

5 stars

Straightforward helpful and transparent service

I found this service to be excellent with good feedback keeping me well informed and pleased and helpful staff. I would certainly use the service again

09/30/2017
by J Norman

5 stars

Incredible service

Incredible service, professional, polite and I would have no hesitation in recommending this company.

09/30/2017
by Customer

5 stars

Easy to recommend

Always pleasant, always efficient. The process is very easy and reliable. A transfer probably takes me 5 minutes. Easy to recommend.

09/28/2017
by Alan Dowie

5 stars

Fast, easy, friendly.

Far, easy, friendly.

09/28/2017
by Alexandra

5 stars

Been using for years

Been using for years, never had issues. Fast transactions, good support, friendly staff. thank you

09/27/2017
by Customer

5 stars

Good service

Good service. Always easy to contact and gave good advice without any pressure.

09/25/2017
by Angela

5 stars

Happy Customer

We have used Currency Solutions on several occasions and can not fault their services. It is a very reliable and easy service to use.

09/25/2017
by Customer

5 stars

Do exactly what they promise

Do exactly what they promise

09/22/2017
by Customer

5 stars

They gave me an excellent rate and the …

They gave me an excellent rate and the money was in my overseas account within a few hours. I will use them again.

09/22/2017
by Carol

5 stars

Excellent Company

I have been using Currency Solutions for the last 7 years and have been delighted with the professional and knowledgeable service they provide. All my...Read more

I have been using Currency Solutions for the last 7 years and have been delighted with the professional and knowledgeable service they provide. All my transactions have been processed efficiently and I would highly recommend them as they have always provided me with the best rates of exchange, far exceeding those offered by my banks. Carol Price

09/21/2017
by Ron Westell

5 stars

I have had great service form the people …

Have had great service form the people here in Cyprus always helpful and professional this gives people confidence in using Currency Solutions

09/21/2017
by David H

5 stars

Very good from start to finish.

Very good from start to finish.

09/20/2017
by Diane

5 stars

I found Currency Solutions very easy to …

I found Currency Solutions very easy to deal with, and it should be even easier next time, now that my account is set up. I usually get rates from two...Read more

I found Currency Solutions very easy to deal with, and it should be even easier next time, now that my account is set up. I usually get rates from two sources before making a trade and John was able to offer a better rate than the other company.

09/20/2017
by Mariana Aristidou

5 stars

Yes Currency Solutions were friendly …

Yes Currency Solutions were friendly and helpful and guided me through the process.

09/17/2017
by louise weston

5 stars

found this company very helpful would …

found this company very helpful would use them again louise

09/15/2017
by Deborah

5 stars

Quick and Easy

Once set up and in the system, each and every transaction works like a dream. Once your payment has been received which appears to be almost immediately,...Read more

Once set up and in the system, each and every transaction works like a dream. Once your payment has been received which appears to be almost immediately, your transfer is actioned. It's in my account in Cyprus in 24 hours. This may vary from country to country but from my perspective, Currency Solutions are very good indeed.

09/15/2017
by Pam Davison

5 stars

by far the best company:- currency solutions

We have been using currency solutions for 10 years We find the staff very helpful, very polite and professional, we also get excellent rates.


Currency Solutions has excellent customer reviews on Trustpilot, with 93% of the over 1500 customers who have given their feedback rating the company 5 stars. They are even in the Top 5 companies in each of Trustpilot’s Currency Exchange, Electronic Payment, and Money Transfer categories. Here’s a summary of what Currency Solutions customers have to say:

Positive
  • Excellent customer service: the dealers are helpful, friendly and professional
  • Simple and efficient process
  • Excellent exchange rates with no transfer fees
  • The money arrives quickly
Negative
  • Currency Solution’s verification process (which they must carry out by law)
  • Very few customers thought they could get a better price elsewhere


Can I trust Currency Solutions ?

Currency Solutions Ltd is a licensed Authorised Payment Institution, and are therefore regulated by the Financial Conduct Authority (FCA) and Her Majesty's Revenue and Customs (HMRC) in the United Kingdom. They offer institutional grade security for their service, including 256-bit SSL encryption with a 2048-bit signature.

As per FCA regulations, clients’ funds are held completely separate from Currency Solution’s own business accounts, in so-called segregated accounts. Should the company have any financial difficulties, your money will therefore be safe.

Currency Solutions employs over 60 people in its London office. Employees give the company a close to 5 star rating on the employer review site Glassdoor, and describe Currency Solutions as a “great company to work for”, a “hardworking pro-active business", and a “very reputable company growing at very fast pace” whose best feature is “the integrity of the staff and management”. The company is headquartered in London, right next to the famous London bridge and the City financial district.

Currency Solutions has served hundreds of thousands of clients and transacted billions of pounds along the years, with thousands of 5 star reviews and very few complaints. They process around half a million payments a year on average, and retain close to 99% of their customers.

Currency Solutions Ltd has been profitable since it was created, and is financially strong with over 3.3 million GBP of net assets. Since Currency Solutions is authorised to sell options, they are required to hold significantly high levels of cash within the company.

Our Currency Solutions review shows that they are a trustworthy provider of foreign currency solutions.


Authorised by the UK Financial Conduct Authority (FCA)
Firm Reference : 630685

 







How Currency Solutions works


1. Create an account in a few moments.

2. Your personal account manager will assist you in setting up your money transfer over the phone.

3.Transfer your money to Currency Solutions through a bank transfer or debit card (UK only).

4. Notify Currency Solutions where to send the money to.

5. Your money is sent to your recipient, and you are informed when it arrives.

Call Currency Solutions to get a free quote


+44 (0)20 7740 0000

 


 

Currency Solutions exchange rates and fees

Transfer fees: Unlike banks and most foreign exchange companies, Currency Solutions charges no transfer fees. This means the entire amount is converted at the agreed-upon exchange rate.

Exchange rates: Depending on the amount of your transfer, Currency Solutions will offer you a competitive exchange rate. The more you transfer, the lower the exchange rate margin they will be able to provide, typically less than 1%. Currency Solutions exchange rates are agreed upon in advance, so that you know exactly how much money will arrive.

Other fees: Since Currency Solution’s accounts are held in the UK, the sending bank might charge fees to transfer the money internationally from a non-UK account to Currency Solution’s accounts. Additionally, the receiving bank outside the UK might charge fees as well for receiving the international transfer. Since Currency Solutions has no control over this, it’s best to ask the sending and receiving banks beforehand to avoid bad surprises.


 

Currency Solutions supported currencies

AED Arab Emirate Dirham
AUD Australian Dollar
BBD Barbadian Dollar
BGN Bulgarian lev
BHD Bahraini Dinar
BRL Brazilian Real
CAD Canadian Dollar
CHF Swiss Franc
CLP Chilean peso
CZK Czech Koruna
DKK Danish Krone
EUR Euro
GBP Great British Pound
HKD Hong Kong Dollar
HRK Croatian Kuna
HUF Hungarian Forint
ILS Israeli Sheqel
INR Indian Rupee
JPY Japanese Yen
KWD Kuwaiti Dinar
MAD Moroccan Dirham
MXN Mexican Peso
NOK Norwegian Krone
NZD New Zealand Dollar
OMR Omani Rial
PLN Polish Zloty
QAR Qatari Rial
SAR Saudi Riyal
SEK Swedish krona
SGD Singapore Dollar
THB Thai Baht
TND Tunisian Dinar
TRY Turkish Lira
USD United States Dollar
ZAR South African Rand

 

Additional services

Regular transfers

In addition to providing an immediate transfer service (so-called “spot contract”), Currency Solutions can also help you make regular transfers. This can be useful if, for example, you need to send your salary abroad or pay off an overseas mortgage.

Forward contracts

If you’d prefer not to be exposed to fluctuations in exchange rates, Currency Solutions will help you set up a forward contract. This will allow you to lock in the current exchange rate for up to 2 years, which can also be useful if you believe the current exchange rate is particularly favorable.


Limit and stop loss orders

A limit order or stop loss order will allow you to make a transfer only if the exchange rate reaches a predetermined level below (stop loss) or above (limit) the current exchange rate.

Options and structured products

Currency Solutions is also authorised by the FCA to sell FX derivatives such as options and structured products. These allow you to protect yourself from negative fluctuations in the exchange rate, while benefitting if rates move in your favor. Examples of options which Currency Solutions can offer include Forward Extra, Ratio and Knock Out options.


Business customers

Are you looking for foreign currency solutions for your business? Currency Solutions also counts many small and medium business customers, and can help you to pay salaries abroad, transfer money to a foreign subsidiary, or pay international suppliers and freelancers.

Useful tools

Finally, Currency Solutions offers a few useful tools on its website, such as the Currency Solutions converter to convert currency based on the interbank mid-market rate, the Currency Solutions IBAN Checker to verify that you have a valid account number, the Currency Solutions SWIFT Checker to ensure that you are sending your money to the right bank, and the Currency Solutions Sanctions Checker to see if there are sanctions on the countries you’re sending from and to.




Which documents will Currency Solutions require to verify my identity?

To comply with anti-money laundering (AML) and know your customer (KYC) regulations, Currency Solutions must verify your identity and address. If you have resided in the UK for at least 12 months and are not sending the money to a third party, they should be able to do this without having to ask you for documents. If not, you will be required to provide verification documents.


Identification Documents

It can be a valid passport or national identity card.

Proof of address

In order to verify your address, Currency Solutions will need a copy of a document from a reliable institution showing your name and your address. This document can be a utility bill, bank statement or driving licence.

Payment reason verification

You will need to inform Currency Solutions verbally of the reason of the transfer. Examples include: "Purchasing an overseas property", "Sending money back home to family" etc..


 


The story behind Currency Solutions

Currency Solutions Ltd was founded in 2003 by three friends - Tien Tran, Harry Enver and Robert-Lee Griffith - who wanted to create a foreign exchange company which would provide the best customer service and exchange rates in the industry. Their goal was to provide consumers and small and medium businesses with a better way to exchange currencies, as the banks offered very poor exchange rates. Since then, the company has helped over 150,000 clients trade £6 billion, now employs over 60 people, and is growing at close to 40% on a yearly basis.

 


Offices

 


United Kingdom

Hobbs Court
2 Jacob Street
London, SE1 2BG.
+44 (0)20 7740 0000

Cyprus

Office 101 Royal Business Center

Vasileos Constantinou

Ave No 89 8021
Paphos
+357 26 813 613

Call Currency Solutions to get a free quote


+44 (0)20 7740 0000

 

From our blog

Lock in Your Exchange Rate with Lebara Money

Lebara Money Transfer offers a useful feature for people who regularly send money abroad — “If you like it, lock it.” It’s designed to help you reduce risk and manage your finances and exchange rates more effectively. It works as follows: When you plan to send money overseas, you can review today’s offered exchange rate […]


Going Borderless? Your questions on TransferWise’s newest service, answered.

TransferWise is one of the best money transfer and currency exchange providers we work with. We love their mid-market exchange rates, wide availability, low fees, and easy-to-use services. In fact, we wondered, could they get any better? It turns out they can. In May 2017 they announced a brand new service, the “TransferWise Borderless Account.” […]


PayPal, Square Cash, Venmo, Skrill, Google Wallet, Apple Pay, which digital wallet is better for international money transfers?

Digital wallets have not only changed the way we pay for things on the Internet, but also how we send money to our friends and family. Specialized companies such as PayPal, Square Cash, Venmo, and Skrill, or tech giants such as Google (with Google Wallet), Apple (with Apple Pay) and Facebook (through Messenger), have revolutionized […]



Ask questions or share your comments on Currency Solutions




Compare all the options before your next money transfer Compare now

Key facts about Currency Solutions

Service information

Time to open an account A few minutes
Minimum amount -
Maximum amount -
Available languages
English
Personnal transfers Yes
Business customers Yes
Advanced currency contracts Yes
Required documents -

Company information

Type of service provider Foreign exchange companies
Active since 2003
Headquarter London, United Kingdom
Regulated by FCA

Contact information

Contact support -
Service hour -
Twitter @currencytrans
Facebook Currency-Solutions-Ltd-283996884686/


Find the best provider for your next transfer

The cost of sending money depends on the amount of money sent, the countries you're sending between, and the type of transfer. Make sure to compare before each of your transfers as costs also vary through time.

Read reviews on money transfer companies

Get independent information about money transfer companies, read customer reviews, step-by-step guides, security information, and frequently asked questions.



Proudly made in Switzerland

Global Impact Finance Ltd
Rue Etraz 4
1003 Lausanne
Switzerland


Mobile Analytics