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Frequently asked questions

• How can I use Monito to find the best ways to send money?

  Before you make an international money transfer, compare the costs of the different options on Monito. Rates and fees change often, so for the best deal, do a comparison before every transfer — they may have changed since you last sent money. Once you enter the details about where you are sending money from and to, click on compare. You’ll see a list of all the options to send money between two countries. The best option is at the top, but you may want to consider other criteria such as the speed of transaction or the pay-in or payout methods.

• Can you help me find the best option for my transfer?

  We recommend you use our comparison platform to do that, it will be much quicker that way and it's really easy to use. You can find how it works here.

• I did a comparison but you didn't list any option for my transfer?

  Unfortunately, it happens sometimes that we don't find any money transfer provider available for your transfer. We are working hard to include as many providers as possible in our comparison to widen our coverage.

• I simply use my bank to send money abroad, do I really need to compare other options?

  Of course! Banks are usually not the best way to make international money transfers. The fees can be quite low (sometimes even zero), but banks often apply a markup on the exchange rates, a high hidden fee that you can avoid by finding better options on Monito. We list as many banks as possible in our results, so you can compare and find out if you’d be better off switching to another bank or a specialized money transfer company.

• Can I trust a company I found on Monito but have never heard about before?

  We review money transfer companies and give them a Monito Score, which includes a Credibility and Security component. You can find if a money transfer company is reputable and trustworthy in our comparison results or on a company's review page. A general rule is that we only list money transfer operators or banks that are fully authorized and monitored by the regulatory authorities of their operating countries.