Mid-market exchange rates Competitive and transparent fees Excellent user experience
TransferWise acts as a secure intermediary in an international bank to bank money transfer. They charge a low and transparent transfer fee and convert your money at the true mid-market exchange rate. You can pay with a bank transfer, debit and credit card, or even with Apple Pay with the TransferWise iOS app in the UK. In most cases, the money will arrive within 1-4 working days on your recipient’s bank account.
TransferWise is a top choice for international money transfers between bank accounts, as evidenced by the dozens of thousands of excellent TransferWise reviews on Trustpilot. They can send 38 different currencies to 72 countries, and are one of the very few companies who can offer the true mid-market rate. Their low and transparent transfer fees make them extremely competitive.
The cherry on the cake? The TransferWise website and mobile apps offer a spectacularly great user experience, which make everything from signup to transfer simple and efficient.
13 hours ago
by Omotola Shogunle
i was meant to receive money from my brother from the USA over a month ago they deactivated his account and i have not gotten the money up till now. He...Read more
i was meant to receive money from my brother from the USA over a month ago they deactivated his account and i have not gotten the money up till now. He has sent emails and called them but they have been sending the same replies to him not really mentioning when they would be refunding this money. I am distraught atm and its really crazy how their customer service is really poor
13 hours ago
DO NOT USE TRASFERWISE. My account was deactivated, and my transfer was canceled with no reason whatsoever. It's been over a month now, and I still...Read more
DO NOT USE TRASFERWISE. My account was deactivated, and my transfer was canceled with no reason whatsoever. It's been over a month now, and I still haven't gotten my refund yet. When you call their customer service, they have no idea what's going on and then they don't reply your emails on time when they decide to reply your emails.
1 day ago
by Paulo Airton Pavesi
I'm waiting a week to receive money that was sent to me, and nothing. No information. I sent them e-mail and they can not say anything. I do not...Read more
I'm waiting a week to receive money that was sent to me, and nothing. No information. I sent them e-mail and they can not say anything. I do not recommend. Customer service sucks and service too. The money was sent October 14 and the website said that the money would be transferred on October 17. Today is day 20 and no sign of money. I get the impression that they keep the money invested while you wait. This is not honest. If the site promised for the 17th, it should comply. The system is unreliable
1 day ago
by John Walsh
I'm a freelancer and learnt about Transferwise through numerous blogs, I checked it out and on the face of it, it sounds like a great idea. However the...Read more
I'm a freelancer and learnt about Transferwise through numerous blogs, I checked it out and on the face of it, it sounds like a great idea. However the reality is much different from my own experience. Adding or paying money to your Transferwise account using a bank is instant, as you would expect (like using your bank card to pay for any goods or services Online). But once the money is in your transferwise account, to then transfer it somewhere else is where I experienced the first problem. I was transferring euros from my Transferwise account which had the account details of a German bank, and transferring the money to another account also in euros and also another German account. Over a week later the money still has not arrived in the recipient account and there is little to no support available from Transferwise. On their website they have a chat function, trying to use it and I found that it crashes with a message on the screen stating to use the contact form. That never works either so instead I try to contact them by email. Expect at least 3 days between each email exchange, that's how long it takes to get a reply. And the reply is always 'just keep waiting, the money will transfer eventually'. At the point of making the transfer on their website, a message popped up stating that the funds would be transferred in 4 hours, but the fact is that it's not arrived at all. The concept of this service is speedy, hassle free money transfers and more importantly, at very little cost compared with other providers. However, when you do use a service like your traditional bank or Western Union and it costs more than what Transferwise advertise, what you're actually paying for is the service and peace of mind. If I transfer money via my bank or Western Union, sure there is a fee, but I have peace of mind knowing that the recipient will get the money immediately (if using Western Union) and even with a bank, you have peace of mind and guarantee. I believe the founders of Transferwise are also the people who invented Skype, and Transferwise is much like the 'Skype' of money transfers. 'A great idea but one that never really quite works properly so you continue to use the trusty phone to make calls instead of a wobbly app'. Based upon the experience I've had with Transferwise I would urge anyone to stay well clear of it.
2 days ago
by James Box
I've been using TransferWise every month for over 2 years, and never had a problem. Thanks for saving me $1000s in bank fees!
2 days ago
by Miroslav Cerny
TransferWise is an awesome app with an excellent service behind it. It is much easier and cheaper to send money to a foreign account than through a wire...Read more
TransferWise is an awesome app with an excellent service behind it. It is much easier and cheaper to send money to a foreign account than through a wire transfer. Besides, they offer fair exchange rates even on relatively small amounts.
2 days ago
by Mykhayl Rybachek
I have a mixed review on Transferwise unfortunately.. I signed up for their Borderless account. I needed to convert funds from AUD to USD and to send them...Read more
I have a mixed review on Transferwise unfortunately.. I signed up for their Borderless account. I needed to convert funds from AUD to USD and to send them to my brokerage account in the US. However they couldn't do that because they don't like using "Reference" with wire transfers. So I had to exchange my money back to AUD again. I lost approximately 250$ as a result of those transactions in fees and exchange rates. However their customer service is responsive and they gave me a "credit for future transfers" just to compensate partially for my loss.
3 days ago
by Sophie Garnier
1 star is already too much for this company as I am appaled by the "service" received. I made a payment on the 15th of September and the payee...Read more
1 star is already too much for this company as I am appaled by the "service" received. I made a payment on the 15th of September and the payee rejected part of this payment -equivalent to £1,200. I have been trying to get the fees back and for some reason, TransferWise cannot allocate this money. Over 1,200 GBP have vanished into thin air, it has now been a month and transferwise contacted me saying they cannot find this money. They keep asking for a receipt of payment from the payee -which the payee simply doesn't have since as I have explained them a bunch of times already, they only took part of the fees and rejected the rest-. I am now contacting fraud companies to receive proper help. It is a shame getting robbed like this after trusting all the reviews and checking before going ahead with them.
3 days ago
by Paresh patel
Used transferwise today and it was the easiest and best rate transfer company I have come across. The website is very user friendly.
3 days ago
by Jenna LONGSTER
Money has been taken from my account by this company, and there is a current investigation into this. How can they allow this to happen? i have not ever...Read more
Money has been taken from my account by this company, and there is a current investigation into this. How can they allow this to happen? i have not ever used this service before yet someone else has easily committed fraud using this company. NOT SAFE Your response isnt good enough. Your company CANNOT BE SAFE if this has been allowed to happen. what security checks do you actually take????
4 days ago
by Claire Bear
I have transferred money once and there was no problem. Now I did it again and the money was supposed to be transferred by 10/9. 3 Days after the 9th, it...Read more
I have transferred money once and there was no problem. Now I did it again and the money was supposed to be transferred by 10/9. 3 Days after the 9th, it showed as "refunded" on my transferwise account due to an incorrect receiver's bank account. I double checked it but I did not see any mistake, I then immediately contacted them via a message to see what I can do to fix the problem. Guess what nobody replied til this day. I then contacted them via email and again no one seems to care to respond. I also called multiple time before 8 pm. NOBODY was there answering the phone call. I needed to send money and expected it to be transferred on time, but transferwise just ruined it all! Frankly disappointed!!!
5 days ago
I am VERY disappointed about support and it’s service. It is the second time in a short span of time that transferwise didn’t process a...Read more
I am VERY disappointed about support and it’s service. It is the second time in a short span of time that transferwise didn’t process a transfer. I’ve sent a large payment as instructed by bank transfer but Transferwise has not done anything - no reply, no refund, nothing. It’s been 9 days! I would not recommend a business to make an important transfer via Transferwise. Money out of your account and supplier unhappy.
6 days ago
by Amritpal Singh
Best service then wu, mg , world remit and any other
by Roman Petrenko
Fast rising transfer fees to Ukraine from 2% to 5% for new customers only, but not that fast in updating terms and conditions on their Web site as it is...Read more
Fast rising transfer fees to Ukraine from 2% to 5% for new customers only, but not that fast in updating terms and conditions on their Web site as it is still showing old fees.
by Sally Bellis
TOTALLY USELESS - BE WARNED. They advertise international payments at good rates. To sign up you have to complete a detailed form with lots on...Read more
TOTALLY USELESS - BE WARNED. They advertise international payments at good rates. To sign up you have to complete a detailed form with lots on confidential business and personal information, fair enough. Once signed up you discover you can only transfer USD $ to America! Wake up Transferwise, the whole world trades in USD $. Basically you can not transfer USD to any country except America, they then advise you have to pay your Banks SWIFT costs, the receiving banks SWIFT cost and their charges - HELLO! why would anyone use you. Its simpler just going and using your own bank. Absolutely USELESS and POINTLESS system - they should point this KEY information out before taking all you confidential and personal info - BE WARNED!!!
by Phillip Fieweger
TransferWise is the BEST system for transferring money overseas! The rates are upfront, fair, and less than all their competitors. The exchange rates are...Read more
TransferWise is the BEST system for transferring money overseas! The rates are upfront, fair, and less than all their competitors. The exchange rates are the actual current market exchange rates unlike other companies that give less-than-actual exchange rates. This is a bank-to-bank transfer so you and your recepient never have to go somewhere to make a transfer. The only set back is that it could take up to a week to transfer because the banks holding the funds, not through any fault of TransferWise.
by Adrien Domoison
They saved the day so many times, love their service!
by Marcus Norman
Extremely good service, very trustworthy and the exchange rates are second to none. I wholeheartedly recommend TransferWise over any banks to anyone...Read more
Extremely good service, very trustworthy and the exchange rates are second to none. I wholeheartedly recommend TransferWise over any banks to anyone sending money overseas.
by Jose Marie Algas
UNACCEPTABLE! I do not mean to be racist, but their CSR is an Indian guy with a very poor accent . Guys I am telling you. These people will take money...Read more
UNACCEPTABLE! I do not mean to be racist, but their CSR is an Indian guy with a very poor accent . Guys I am telling you. These people will take money from your account and delay it up to 5 days without notice. No warnings, no nothing. So here's the story: My friend used Transferwise to pay me last Saturday, Oct. 6 2017. Now normally, when you are the receiver, you will get a notification via email that ______ has sent you _______ to your bank account ______. It did not happen. So benefit of the doubt, maybe since it was Saturday evening, it won't be processed until Monday. So I waited until Monday, still no email, no notification. Though I am a bit hesitant to ask my friend to call them since he is a busy guy, I did. Tuesday morning October 10, 2017, he called TW. Suddenly, the notification email that was supposed to be sent last Saturday arrived. It said the money is expected to arrive by Monday, October 9 2017, funny thing is that it's already Tuesday and nothing came to my account. Now, I tried to contact their chat support and even called them. They won't tell me anything. I'm not even asking for personal information, I just needed to know what happened and why there was an email delay. The Indian guy threatened me that he will hang up the phone just because I'm cursing. I'm not cursing at him, I'm cursing because of the delay and the INCONVENIENCE they have brought. Isn't it annoying that they won't tell ya why the email was delayed and treat you like that? He was NEVER polite throughout the call. Well, WE WILL NEVER USE TW AGAIN. I should have done a bit of research before using them.
by ARTHUR.sammy sam
this a great learning
by John Miller
Still not truthful details on the landing page. It states no debit card fees on home page but when you get to the actual transfer page they load a £1.10...Read more
Still not truthful details on the landing page. It states no debit card fees on home page but when you get to the actual transfer page they load a £1.10 fee for debit card. I think I will have to look elsewhere for a more honest company to do my transfers. Why cant they be upfront and HONEST?
As a cybersecurity expert, I cannot recommend this company. Ones upon a time I read on the internet that I should not trust or believe everything I read...Read more
I made a comparison of TransferWise (TW) and CurrencyFair (CF). CF was a little better, taking fees into account on both. The difference was 0.7%. But...Read more
I made a comparison of TransferWise (TW) and CurrencyFair (CF). CF was a little better, taking fees into account on both. The difference was 0.7%. But for £10,000 to Euros it would come to 70 € I don't know how easy to use TW is. But I have used CurrencyFair for many years and found it good. Telephone support is 24/7 May be at a different time of day it would be different. You should do the comparison before you exchange.
Great app. Have no critisim at the moment and will keep using. Thank you for creating a fair alternative to greedy bank transfers.
by Graham Bradley
Transferwise is superb all round. I have been using this company for nearly 2 years with regular transfers in Euros to Latvia. Everything works...Read more
Transferwise is superb all round. I have been using this company for nearly 2 years with regular transfers in Euros to Latvia. Everything works smoothly and the funds can be received in say 3 hours if early morning transfer to a maximum of 24 hours if a late evening transfer.
After close to a year of transferring money with them to different countries including China, USA and India, I was asked to verify my identity and place...Read more
After close to a year of transferring money with them to different countries including China, USA and India, I was asked to verify my identity and place of residence. I uploaded my ID and address proof. At the same time I received a note from them that I am due a £15 credit to go towards any future transfer because they have taken too long to transfer my money. I took them up on that offer and submitted 2 transfer to my EXISTING recipients. They also asked me to explain to them what it was for. I told them the truth - one was a loan repayment and another was deposit for flat rental. After 3 days of waiting I had enough and contacted them to find out what is going on. The person on chat told me that they have no visibility of what is going but will forward my questions to the team that looks after it. By this time, the rate has fallen from original spot and I actually had a better deal locked in compared to what it was now. I was asked to send proof of my address again. And again I sent proof of scanned credit card statement that matched everything on my account. Within 15 minutes of my chat, I receive a note stating that my transfers are cancelled and the money I deposited was going to be refunded. I tried to log into my account and was told that the account has been suspended. I called their customer service (the number is not listed on their page) and they could not tell me anything about my account. They told me to send the email to appeals department but I tried to find out what I am appealing, they either were hiding it from me or did not know. Yes - it could be KYC roles, but after months of transfers??? And why now? I am very disappointed with them and strongly discourage you from using them. They seem disorganised and unresponsive when there is a problem. Please choose somewhere else. At this point I am not able to get the apartment I want because of their actions.
I don't trust Transferwise! There are some other companies who can give me better exchange rates and quicker transfers WITHOUT having to do false...Read more
I don't trust Transferwise! There are some other companies who can give me better exchange rates and quicker transfers WITHOUT having to do false advertising. I was encouraged to try Transferwise because I was told that everytime you invite 3 friends and they make the valid transfer, you will get a reward. Which appealed a lot to me as I have a few more friends to invite. But after I had friends/family members who made successful transfers, I was not given the reward that is due to me. They told me one of my referral was not qualified. So I complained that if one referral wouldn't qualify, will it disqualify my other valid referrals? Apparently they said yes, and even if I get to invite more friends with the link that I gave them, I wont get rewards anymore. Which for me is so unfair because that is how they sell themselves to give incentives if you make other people join the loop. But after what had happened to me, I will not encourage any friend and family member to join. Aside from they are not able to give you a guaranteed amount to b received by the receiver, they don't really do the things as promised. And very bad customer service when you send your complain. I know the invite program is not really the core and essence of your business but you should give the reward whenever it's due because you have advertised it as such.
by Sowapa Chaiyarak (GoGoAmerica)
I’ve used transferwise service and have saved a fair amount of money doing so. It is designed by the people who created Skype. I’ve transferred $1000...Read more
I’ve used transferwise service and have saved a fair amount of money doing so. It is designed by the people who created Skype. I’ve transferred $1000 from the USA to Thailand and the speed was about the same as an international wire transfer(3-7 days), but I saved more than $20 compared to what my bank was going to charge. I recommend a lots of my friend using transferwise service cause it's fair, No hidden fee. It's better than wire transfer, Moneygram, Western union and Paypal
by Jerome P. O'Mara
There are no words to say how fantastic Besides there rates that are right on the Fx market rates on line there fees are very low. For example...Read more
There are no words to say how fantastic Besides there rates that are right on the Fx market rates on line there fees are very low. For example transferring my pension and state pension from my U.S. bank to euros, before Transferwise besides a rate that was no where as good as TW I had to pay a $40 fee for the transfer. They can be trusted with any amount when we sold our home we transferred a large amount it was in our Euro account in 3 hours. There are other companies that do similar work but trust me for the average person try Transferwise and you will agree. I do not work for them I am retired .
by David Jagtman
I was and still am shocked how quick, effective, cheap and easy using Transferwise is. On top of that their website interface is beautifully designed. I...Read more
I was and still am shocked how quick, effective, cheap and easy using Transferwise is. On top of that their website interface is beautifully designed. I used to get outraged at traditional banks because of how obscenely long international transfers would take knowing full-well that they often owned high-frequency trading companies that could literally conduct thousands of transactions globally within a fraction of a second; they clearly have the infrastructure. I could not recommend an international money transfer service more highly. It won't just save you money but is much more reliable and lightning-fast. I can see no downsides whatsoever.
TransferWise has excellent customer reviews on Trustpilot, with close to 90% of the over 29’000 customers who have given their feedback rating the company 5 stars. Here’s a summary of what TransferWise customers have to say:
Our users often ask us, is TransferWise safe? Like all the companies on our site, they must meet several safety criteria which make them 100% safe and trustworthy.
TransferWise is a licensed Authorised Electronic Money Institution, and are therefore regulated by the Financial Conduct Authority (FCA) and Her Majesty's Revenue and Customs (HMRC) in the United Kingdom. They offer institutional grade security for their service, including 256-bit SSL encryption with a 2048-bit signature.
As per FCA regulations, clients’ funds are held completely separate from TransferWise’s own business accounts, in so-called segregated accounts. Should the company have any financial difficulties, your money will therefore be safe.
TransferWise employs 600 people across its seven offices around the world. Employees give the company a close to 5 star rating on the employer review site Glassdoor, and describe team as a “great company that is doing an awesome job” full of “smart and motivated people”, a company that is “super customer-focused” with an “excellent culture” that is “something special, something different”. One employee wrote: “The product is honest so there's no trying to cheat customers -- it's work you can feel good about doing.“ Overall, it’s clear that employees love working there and that they feel that they are on a mission to make sending money as cheap and convenient as possible.
TransferWise has raised over $115M dollars from world-famous investors such as Richard Branson and Andreessen Horowitz, which has helped the startup sustain its phenomenal growth rate of approximately 15%... per month!
So, is TransferWise safe? Absolutely, we wouldn’t hesitate to trust them even with transfers of large amounts. In fact, we have used them ourselves for a lot of our own international payments.
1. Create an account: Sign up for TransferWise in just a few moments. You can do this by connecting with your Facebook or Google account.
2. Set up your transfer: Enter how much you're sending and where you’d like the money to be received. You can send to your own account abroad, or to another person or business.
3. Send the money: Send your money to TransferWise with a local bank transfer, by paying with a debit or credit card, or by using Apple Pay.
4. Conversion: TransferWise converts your money at the mid-market rate and, when possible, matches you with people sending in the other direction. That's why it costs so little.
5. Money on its way: The converted money is sent to the recipient’s bank account. Everyone gets notified by email, so you always know where the money is.
|Time to open an account||A few minutes|
|Type of service provider||Online money transfer operators|
|Headquarter||London, United Kingdom|