Small World FS-Express Funds - Independent review

All you need to know before sending money with Small World FS-Express Funds


Reviews powered by

2,920 customer reviews on Small World FS-Express Funds on Trustpilot


2 hours ago
by Olabode

5 stars

Until now smallworld is a company to …

Until now smallworld is a company to beat! Would recommend you to anyone of course...good customer relation, prompt attention and quick delivery!!

1 day ago
by Henry

5 stars

5 star is my recommendation

5 star is my recommendation

1 day ago
by Me

5 stars

Small World is the best!

Small World is the best! Super fast, cheap and efficient! I use it very often and everytime is faster! 100% recommended!


More reviews

2 days ago
by René

5 stars

Very good and efficient Service for …

Very good and efficient Service for Transfer money to another Country. Transfer over a banco is mouch expensiver.

2 days ago
by Ivo

5 stars

Excellent!

Excellent!! no more to say

2 days ago
by Luis

5 stars

Highly recommend

I have use this service few times and I am very please I will definitely recommended.

4 days ago
by MR KASHIF AHMED KHAWAJA

5 stars

Good and reliable service

Good and reliable service

5 days ago
by Blessing Osagie

3 stars

Stop considering long stayed customer like new customer.

Delivery delayed

6 days ago
by Badrul

4 stars

Good services

Good services Thanks

6 days ago
by Kifayat

4 stars

My experiance with small world is very …

My experiance with small world is very pleasent and i am satisfied from the services.its very trustible. Safe and charg less per transaction which is very...Read more

My experiance with small world is very pleasent and i am satisfied from the services.its very trustible. Safe and charg less per transaction which is very cheap. I like to use small world in future as well Thanks Regards Khan

6 days ago
by Ronald

4 stars

The rates are cheaper and the staffs …

The rates are cheaper and the staffs are friendly and helpful.

6 days ago
by Kejera

5 stars

I recommended is reliable and trust..

I recommended is reliable and trust... my families always receive the money in time without any delay. I promise I will tell friends to tell friends.

1 week ago
by Juan Rodriguez

5 stars

exelent service

exelent service

1 week ago
by Ana

5 stars

I started using this page this year and …

I started using this page this year and so far so good, if you have any doubt or any problem the attention is pretty nice. And the exchange of rate is...Read more

I started using this page this year and so far so good, if you have any doubt or any problem the attention is pretty nice. And the exchange of rate is reasonable.

10/10/2017
by Adrian Willson

5 stars

Website can be difficult to navigate …

Website can be difficult to navigate until it has been explained, but telephone always answered quickly, staff polite and knowledgable. Their charges are...Read more

Website can be difficult to navigate until it has been explained, but telephone always answered quickly, staff polite and knowledgable. Their charges are average, but exchange rates far better than banks so definitely worth using Small World. Give it a try.

10/09/2017
by Yaser

5 stars

Great service

Great service

10/09/2017
by Iqrar

1 stars

Bad....

Sent money for the first time been a week and transaction still in progress. I spoke to an adviser through live chat who told me it was ready to pick up....Read more

Sent money for the first time been a week and transaction still in progress. I spoke to an adviser through live chat who told me it was ready to pick up. My beneficery went to collect money to her surprise didn’t come through. Very hard to get hold of customer services, sent 3 emails no reply since. Called a number of times no answer. So far not so good.

10/08/2017
by Leonie

5 stars

Very courteous

Very courteous, polite, and experienced, some go out their of way to help one.

10/07/2017
by Duke

5 stars

Very logical and interesting way of …

Very logical and interesting way of doing money transfer business that is transparent and ensures customer confidence. Some of the updates for...Read more

Very logical and interesting way of doing money transfer business that is transparent and ensures customer confidence. Some of the updates for notification and transfer of local inter-bank transfer could be faster and would be faster with time.

10/07/2017
by Kristy

5 stars

Excellent service, first class

They are quick, thorough, reliable and efficient. They have never let me down.

10/03/2017
by Elizabeth Plasencia

1 stars

They first cancel my first transaction, then they suspended my account, no explanations given

They first cancel my first transaction, then they suspended my account, no explanations given. I bank with Santander UK and because of a fraud protection...Read more

They first cancel my first transaction, then they suspended my account, no explanations given. I bank with Santander UK and because of a fraud protection program, they block my first attempt to transfer money since the bank flags certain types of transactions as suspicious. The bank immediately contacted me and everything was clear. Made my transfer again and went through without a problem. The next day I receive a message saying the transaction was cancelled. A few hours later another message saying my account has been suspended, no explanations. I called them, they said they can't tell me the reason. It can't get worse than Small World customer service and procedures. Utterly ridiculous. Not recommended at all!

10/01/2017
by Juan Gabriel Ma. Cagampan

3 stars

There are instances that the customer …

There are instances that the customer support will request documents which were already uploaded in the customer’s account making the process tedious...Read more

There are instances that the customer support will request documents which were already uploaded in the customer’s account making the process tedious and redundant. Also, there were a couple of comments in the documents provided that were baseless and were not even raised immediately. The concerns were only brought up during customer’s follow up. Please do review this process to make transfers efficient. Thank you

09/30/2017
by Jari

4 stars

good for future.

good for future.

09/30/2017
by Elizabeth

4 stars

Money transfers made through small …

Money transfers made through small world are safe and fast. The customer service department works efficiently to resolve problems that may arise in the...Read more

Money transfers made through small world are safe and fast. The customer service department works efficiently to resolve problems that may arise in the course of transfers.

09/30/2017
by Pedro

5 stars

a great service and without any novelty …

a great service and without any novelty in the payment of my beneficiaries. seriousness and confidence

09/29/2017
by Rouel

4 stars

Should have been 5 stars

The money I sent to the Philippines was received promptly and accurately. I like the fact that there are various pickup locations that I can search and...Read more

The money I sent to the Philippines was received promptly and accurately. I like the fact that there are various pickup locations that I can search and choose closest to where I want the money to be picked-up. I do have one suggestion. That is, I wish Small World's website will put some sort of a reminder/warning that if you use a credit card to send the money that the credit card company will consider the remittance as a "cash advance" and charges a fee which in my case was significant. Small World should somehow put a reminder or warning that using a credit card will incur cash advance fee by the credit card company. Thanks.

09/29/2017
by Mrs Gaba

5 stars

I love small world

I love small world. It's quick and easy. ln the comfort of your own house you just click, click

09/29/2017
by ASH

1 stars

They closed my account for NO reason …

They closed my account for a reason that cannot provide?? What kinda nonsense is that? And I'm still waiting for a refund on the amount I transferred...Read more

They closed my account for a reason that cannot provide?? What kinda nonsense is that? And I'm still waiting for a refund on the amount I transferred and it's been 7 days. Customer service is horrible, you need to chase them to get an update on the status of whatever is happening in your account plus this guy called Chandam or chamdam was so rude on the phone. They probably need training on how to speak to customers and be polite. Switched to Globalexhange and lycaremit, both work like a gem to me! Prefer global exchange to any other money transfer services

09/27/2017
by Md Ferdaus

1 stars

Need a lot of improvement in compliance department and get English speaker on customer service.

Need a lot of improvement, compliance department is the main problem at the moment. They require compliance form to be filled and proof of bank statement...Read more

Need a lot of improvement, compliance department is the main problem at the moment. They require compliance form to be filled and proof of bank statement every time you send money. Better to put some on in the customer service department who can speak better and clear English and explain the status of the transaction. I use their service a lot but got fed up now, they are making it very difficult to do business with them going forward.

09/27/2017
by Leonie

5 stars

Small World was good and professional …

Small World was good and professional but sadly I could not continue to use it.


From our blog

Lock in Your Exchange Rate with Lebara Money

Lebara Money Transfer offers a useful feature for people who regularly send money abroad — “If you like it, lock it.” It’s designed to help you reduce risk and manage your finances and exchange rates more effectively. It works as follows: When you plan to send money overseas, you can review today’s offered exchange rate […]


Going Borderless? Your questions on TransferWise’s newest service, answered.

TransferWise is one of the best money transfer and currency exchange providers we work with. We love their mid-market exchange rates, wide availability, low fees, and easy-to-use services. In fact, we wondered, could they get any better? It turns out they can. In May 2017 they announced a brand new service, the “TransferWise Borderless Account.” […]


PayPal, Square Cash, Venmo, Skrill, Google Wallet, Apple Pay, which digital wallet is better for international money transfers?

Digital wallets have not only changed the way we pay for things on the Internet, but also how we send money to our friends and family. Specialized companies such as PayPal, Square Cash, Venmo, and Skrill, or tech giants such as Google (with Google Wallet), Apple (with Apple Pay) and Facebook (through Messenger), have revolutionized […]



Ask questions or share your comments on Small World FS-Express Funds




Compare all the options before your next money transfer Compare now

Key facts about Small World FS-Express Funds

Service information

Time to open an account -
Minimum amount -
Maximum amount -
Required documents -

Company information

Type of service provider Other money transfer operators
Active since -
Headquarter -

Contact information

Contact support -
Service hour -


Find the best provider for your next transfer

The cost of sending money depends on the amount of money sent, the countries you're sending between, and the type of transfer. Make sure to compare before each of your transfers as costs also vary through time.

Read reviews on money transfer companies

Get independent information about money transfer companies, read customer reviews, step-by-step guides, security information, and frequently asked questions.



Proudly made in Switzerland

Global Impact Finance Ltd
Rue Etraz 4
1003 Lausanne
Switzerland


Mobile Analytics