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Ria vs Xoom

Curious how Monito creates these scores?

Our recommendation: Xoom is a better deal

François Briod

Guide

May 23, 2019
Advertiser disclosure

Ria vs Xoom. Which one is the best for you and your needs? Which is the most affordable option if you need to send or receive money internationally? Check out our analysis of the pros and cons of each money transfer company.

Ria and Xoom have both pros and cons. Make sure to compare the fees & exchange rates before your next transfer.

Compare Ria, Xoom and 100+ international money transfer services

Ria
8.0
Xoom
9.0

Trust & Credibility

Background check

Background check
Background check

A subsidiary of Euronet Worldwide Inc. and with offices spanning across the globe, Ria is a duly authorized and regulated financial services company in every region in which it does business.

Xoom is fully licensed and authorized by the relevant authorities in the countries in which it operates.

Security & reliability

Security & reliability
Security & reliability

Ria Online's platforms are fully secured and use top-notch security protocols, including segregated user accounts and HTTPS.

Xoom’s platform is fully secured, making use of top-notch security protocols, such as segregated user accounts and HTTPS.

Company size

Company size
Company size

Since being established in 1987, Ria has grown into a giant in the money transfer world that today boasts over $40 billion in annual transactions, two million customers, and two thousand employees.

Founded in 2001, Xoom is a well-established international money transfer provider that transferred approximately $10 billion for 250 million customers in the last year. Xoom has 320 employees.

Transparent pricing

Transparent pricing
Transparent pricing

Ria is not fully transparent about its pricing, with around 59% of total fees being buried away in hidden exchange rate margins.

Xoom is only partially transparent in disclosing its fees: approximately 74% of its fees are hidden in the exchange rate margin.

Ria
7.2
Xoom
7.0

Service & Quality

Opening an account

Opening an account
Opening an account

Account registration at Ria Online is reasonably straightforward, although there are a number of steps that need to be followed, which can add a lot of time to the process.

Opening an account with Xoom is relatively easy to do, though it may be a lengthy experience.

Making a transfer

Making a transfer
Making a transfer

Sending money overseas is a fast, simple, and smooth process with Ria Online on both its website and its mobile app.

Transferring money with Xoom is fast and easy to do.

Contacting support

Contacting support
Contacting support

Finding an answer to a question is reasonably simply using Ria Online's detailed FAQ, but there are fewer options to get in touch with the company, with only phone and email support being available to customers.

Though it does not offer chat support, Xoom offers an extensive FAQ section and its customer service is easy to get in touch with, either by phone or email.

Ria
4.3
Xoom
3.0

Fees & Exchange Rates

Transfers to a bank account

Transfers to a bank account
Transfers to a bank account

Sometimes competitive, but seldom the cheapest on Monito.

Seldom the cheapest or most competitive on Monito for transfers to bank accounts.

Ria
9.3
Xoom
6.5

Customer Satisfaction

Trustpilot reviews

Trustpilot reviews
Trustpilot reviews

2.4 out of 5 stars from 6,000 reviews.

2.6/5 stars from around 25,000 reviews.

App Store reviews

App Store reviews
App Store reviews

4.9 out of 5 stars from 70,000 reviews.

4.8/5 stars from around 1,000,000 ratings.

Google Play reviews

Google Play reviews
Google Play reviews

4.7 out of 5 stars from 60,000 reviews.

Xoom does not have a score in this category.

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