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WorldRemit vs Western Union

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Our recommendation: WorldRemit has higher score, but Western Union Online may offer better fees & exchange rates

Oct 25, 2022
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WorldRemit vs Western Union. Which one is the best for you and your needs? Which is the most affordable option if you need to send or receive money internationally? Check out our analysis of the pros and cons of each money transfer company.

WorldRemit and Western Union have both pros and cons. The cheapest way to send money will depend on the country of origin and destination of your transfer, as well as the amount you need to send internationally. Make sure to compare the fees & exchange rates before your next transfer.

Compare WorldRemit, Western Union and 100+ international money transfer services

WorldRemit
8.3
Western Union
8.0

Trust & Credibility

Background check

Background check
Background check

WorldRemit is authorized and strictly regulated by the Financial Conduct Authority (FCA) as well as by the corresponding authorities in the countries in which it operates.

A publicly-traded company, licensed and authorized by the New York State Department of Financial Services.

Security & reliability

Security & reliability
Security & reliability

WorldRemit is a secure service that provides segregated user accounts and runs securely through HTTPS.

Fully secure with top-notch security protocols, including segregated user accounts and HTTPS.

Company size

Company size
Company size

WorldRemit is a large and well-established company in the international money transfer world: it has served over 4 million customers over its 10 years, transferred $10 billion in the past year alone, and now employs more than a thousand people.

Founded in 1851, WU is arguably the biggest name in the international money transfer world.

Transparent pricing

Transparent pricing
Transparent pricing

WorldRemit leaves a lot to be desired when it comes to transparently displaying its pricing as some 80% of the platform's fees come from a hidden exchange rate margin.

Not fully transparent, around 70% of total fees are not disclosed upfront, but in the FX margin.

WorldRemit
7.7
Western Union
8.5

Service & Quality

Opening an account

Opening an account
Opening an account

Opening an account with WorldRemit is a straightforward process and easy to do.

Opening an account with Western Union Online is reasonably easy on its website and mobile app.

Making a transfer

Making a transfer
Making a transfer

Making a transfer with WorldRemit is both easy and quick to do, whether you’re using WorldRemit for the first time or a seasoned user, and the money is often quick to arrive.

Transferring money with Western Union Online is a speedy and straightforward process for first-time and returning users alike.

Contacting support

Contacting support
Contacting support

WorldRemit offers users multiple ways of finding customer support – whether through their responsive live chat, phone support, or by finding answers through their extensive FAQ section – and is both quick and easy to navigate.

Western Union Online provides a FAQ that's detailed and offers phone support features accessible via the mobile app.

WorldRemit
7.0
Western Union
7.7

Fees & Exchange Rates

Transfers to a bank account

Transfers to a bank account
Transfers to a bank account

Only sometimes the cheapest on Monito for transfers to bank accounts.

Great pricing when sending money to a bank account.

Transfers to cash pickup

Transfers to cash pickup
Transfers to cash pickup

Often the cheapest on Monito for transfers to cash pick-up locations.

Great pricing when sending money to a cash pick-up location.

Transfers to a mobile wallet

Transfers to a mobile wallet
Transfers to a mobile wallet

Often the cheapest on Monito for transfers to mobile wallets.

Seldom the cheapest for transfers to mobile wallets.

WorldRemit
9.0
Western Union
9.0

Customer Satisfaction

Trustpilot reviews

Trustpilot reviews
Trustpilot reviews

4/5 stars from over 70,000 reviews.

3.9 out of 5 stars from around 48,000 reviews on Trustpilot.

App Store reviews

App Store reviews
App Store reviews

4.8/5 stars from 170,000 reviews.

4.8 out of 5 stars from 599,000 reviews on the App Store.

Google Play reviews

Google Play reviews
Google Play reviews

4.7/5 stars from 170,000 reviews.

4.6 out of 5 stars from over 10,000,000 users on Google Play.

Find the best way to send money abroad

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You’re probably all too familiar with the often outrageous cost of sending money abroad. After facing this frustration themselves back in 2013, co-founders François, Laurent, and Pascal launched a real-time comparison engine to compare the best money transfer services across the globe. Today, Monito’s award-winning comparisons, reviews, and guides are trusted by around 8 million people each year and our recommendations are backed by millions of pricing data points and dozens of expert tests — all allowing you to make the savviest decisions with confidence.

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Affiliate Disclosure
Instead of banner ads and paywalls, Monito makes money through affiliate links to the various payment service providers featured on our website. While we work hard to scout the market for the best deals, we're unable to consider every possible product available to you. Our extensive range of trusted affiliate partners enables us to make detailed, unbiased, and solution-driven recommendations for all types of consumer questions and problems. This allows us to match our users with the right providers to suit their needs and, in doing so, match our providers with new customers, creating a win-win for everybody involved. However, while some links on Monito may indeed earn us a commission, this fact never impacts the independence and integrity of our opinions, recommendations, and evaluations.