Yuh vs Neon

Yes, both Yuh and neon are trustworthy, and you can be confident that any money you deposit with them will be just safe and secure at it'd be in UBS, Credit Suisse, Raiffeisen, or any other big-name bank.

Neon is partnered with the Hypothekarbank Lenzburg and is thus FINMA regulated, meaning that all of its accounts are insured for up to CHF 100,000 in case of bankruptcy. The neon app is built with state-of-the-art security as well: accounts are verified upon creation by an individual, and login takes place via fingerprint scan or Face ID. Transactions are secured by two-factor authorization, and customer data is only stored in Switzerland.

Similarly, Yuh is owned by Swissquote and PostFinance — both of which are well-known Swiss banking groups — but it also shares resources with them as a direct subsidiary, and deposits are also therefore insured up to CHF 100,000. Like neon, Yuh's app also adheres to the same stringent security standards.

The only reason that Yuh scored higher than neon on our trust score is that neon is a smaller company with fewer staff and customers. However, practically speaking, we don't believe that either platform is an inherently riskier choice than the other in the bigger picture.

Both Yuh and neon offer capable mobile apps and financial services, albeit slightly more functionally limited than many neobanks operating in the EU. However, Swiss neobanks seem to be catching up to their European counterparts, with both Yuh and neon having added plenty of interesting features and functionality in the last few years.

Yuh vs Neon: Mobile App

The apps of both neon and Yuh are highly-rated by users on the App Store and Google Play, but neon's app edges out Yuh's, which has a more significant percentage of lower reviews.

In terms of functionality, the apps give you pretty much the same features:

• A clean user interface to handle and track transactions
• Automatic spending categorisation
• Push notifications
• In-app card freeze/block option

We found Yuh's app to be more interesting in that it also included a built-in trading platform for stocks and crypto (more about this below), though neon's app includes a nifty invoice scanner that Yuh lacks.

Better mobile app ― neon

Yuh vs Neon: Account

The digital accounts of both neon and Yuh are quite limited compared to both traditional bank accounts and to neobanks over in the Eurozone. For example, neither account offers overdraft, interest, loans, joint accounts, or a variety of options to deposit money.

However, we find neon's account to be slightly more capable than Yuh's for day-to-day finances in Switzerland because the former offers standing orders and e-Bill integration, whereas the latter doesn't. (Neither platform comes with its own TWINT app, though.)

On the other hand, we found Yuh's app to be more capable when it comes to multi-currency spending, as it offers balances in 13 foreign currencies, whereas neon only allows balances to be held in CHF.

Better account ― draw

Yuh vs Neon: Card

When it comes to the debit card, both neon and Yuh offer a debit Mastercard with a simple design: Yuh's is black and neon's is coral red. Both allow contactless and online payments, and both can be used to spend directly from the balance that's available in the account. Furthermore, both support Apply Pay and Google Pay, making the two cards equally useful for most use cases.

Better card ― draw

Yuh vs Neon: Customer Support

When it comes to contacting customer support and getting help for your questions, yuh is the clear winner. Yuh comes with both a built-in live chat and phone and email support, while neon offers just phone and email support.

Better customer support ― Yuh

When it comes to pricing, both Yuh and neon are extremely cheap: neither charge fees for most day-to-day services, and we therefore don't see a clear winner here.

That said, Yuh is the slightly cheaper option when spending abroad, but only if you plan to spend both using your card and with cash withdrawn at the ATM. For example, withdrawing $1,000 while travelling in the US would cost you 0.49% with Yuh (if you had already converted a balance into USD) and 1.5% with neon. However, if you don't plan to withdraw cash at all, then neon will be the slightly cheaper option in most cases, as you'll only be charged the Mastercard exchange rate for card spending.

When it comes to customer satisfaction, neither platform has an overwhelming number of reviews to show for yet, but all told, neon is slightly better established and has a larger number of combined reviews on Google Play, the App Store, and Trustpilot.

That said, both platforms rank equally in terms of their aggregate customer feedback ― scoring 4.3 out of 5 stars each.