Questions you may have

• What kind of email alerts will I receive with my Monito account?

  Currently, when you open a Monito account, you can set-up the following type of alerts:

  • Transfer alert to receive an email with the cheapest option for your transfer every two weeks*
  • Daily exchange rate alerts for the currencies of your choice
  • Two-week high alerts to receive an email whenever your exchange rate reaches its highest level of the last two weeks

  We're working on adding new features to the Monito account to allow you to receive an email whenever your provider isn't among the cheapest options anymore.

• How can I use Monito's comparison website?

  Before you make an international money transfer, compare the costs of the different options on Monito. Rates and fees change often, so for the best deal, do a comparison before every transfer — they may have changed since you last sent money. Once you enter the details about where you are sending money from and to, click on compare. You’ll see a list of all the options to send money between two countries. The best option is at the top, but you may want to consider other criteria such as the speed of transaction or the pay-in or payout methods.

• Can I trust companies recommended by Monito with my money?

  We review money transfer companies and give them a Monito Score, which includes a Credibility and Security component. You can find if a money transfer company is reputable and trustworthy in our comparison results or on a company's review page. A general rule is that we only list money transfer operators or banks that are fully authorized and monitored by the regulatory authorities of their operating countries.