Lebara Money Transfer is a UK-based money transfer service that provides simple, easy-to-use money transfers through its website. Lebara Money Transfer is operated by the Lebara Group — a large, international telecommunications business.
One of the main advantages of Lebara is the ability to “lock in” an exchange rate today and then pay for and transfer the money within 30 days. For example, if you were transferring £GBP to €EURO and saw an exchange rate of 1.172 today on 3 April, you could lock that in until 2 May, regardless of whether the exchange rate rose or fell between now and then. Another big advantage of this approach is that you only get charged by Lebara when you make the transfer, so it’s easier to budget.
While this facility (called a “forward contract”) is available from other specialized currency exchange providers for larger amounts, Lebara makes it very easy to do for any amount of money. You can easily complete these “lock in” / forward contract currency exchanges using their online platform. Lebara does charge a small fee for this service, but if you want peace-of-mind and you’re sending larger amounts, that can be worth it.
Lebara Money Transfer fees and exchange rates are competitive with many of the other large money transfer providers. However, you should be aware that they do charge a minimum fee when transferring smaller amounts, which might make them less competitive. You can get around this by transferring amounts large enough to avoid the minimum fee. Note that Lebara Money Transfer are currently offering zero fees on all “now” transfers (i.e. not a future transfer with a locked in exchange rate) to every country except India.
Lebara currently only allows UK residents to send money using their services — although they don’t support as many destination countries as other providers, their network is growing all the time. Recipients can receive their money through their local bank account, or in some cases, a mobile wallet.
Lebara received an overall rating of 9.5 out of ten on Trustpilot, across over 1500 reviews. 96% of reviews rated Lebara Money Transfer at four or five stars, while only 3% of reviews rated them at one or two stars.
Among the positive reviews, customers praised good exchange rates, low fees, and rapid transfers. One reviewer said, “I have used many different money transfer services online and i was very impressed with Lebara Money. Fast, I got my money on time, the rates are quite good. I highly recommend it.” Other reviewers praised how easy the service was to use and recommended the service to others.
Lebara Money Transfer did have a very limited number of negative reviews as well. The main issues customers faced were problems with needing to provide further information to initiate transfers, delays in processing payments and transfers, and referral rewards not being paid. In some cases this was due to the customer not understanding how Lebara’s systems worked. To their credit, Lebara did respond to every negative review and explained the issue or offered to resolve the problem.
Yes. Lebara Money Transfer is owned and operated by the Lebara Group, a large, international telecommunications and media services provider, dedicated to providing low-cost services to migrants and others around the world.
The Lebara Group has been around for more than ten years and serves over five million customers. It is one of the fastest growing telecommunications businesses, employs over 1,000 employees around the world and has revenues of over $700 million. Lebara Money is registered as a payment institution and regulated by the Financial Conduct Authority (FCA) in the UK.
Lebara Money keeps client money safe through strong encryption, security protocols, and have separate, segregated bank accounts in their financial operations. They operate only through reputable payment institutions and payment providers.
Lebara Money Transfer's money transfer process works as follows :
|Time to open an account||-|
|Advanced currency contracts||Yes|
|Required documents||ID, Proof of Address|
|Type of service provider||Online money transfer operators|