Payoneer - Unabhängiger Bericht

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30 Kundenberichte über Payoneer - Trustpilot


vor 6 Tagen
by benny

1 stars

Hi I have a company on the faroe …

Hi I have a company on the faroe islands (Denmark) Is there any site that I can to send a link (bill) by email to a client, where he can pay with his...Mehr

Hi I have a company on the faroe islands (Denmark) Is there any site that I can to send a link (bill) by email to a client, where he can pay with his creditcard WITHOUT logging in? and can I get a mastercard to my account? In paypal the client MUST log in, I dont want that.

09.04.2017
by Myke

1 stars

Avoid this company it is a sham do not …

Avoid this company it is a sham do not give them your bank details.

06.04.2017
by Alhussain Alsedfy

1 stars

Organized Scam

I opened an account, started to receive payments from my clients, kept the money there because I thought it was a legit company, then, they did the worst...Mehr

I opened an account, started to receive payments from my clients, kept the money there because I thought it was a legit company, then, they did the worst back to me first thing, they blocked my card for no reason, i just went to withdraw some money using this card they deducted 2$ and blocked it for no reason second thing, a client sent me a payment, they kept it in hold for 3 days then I asked him to call them, he called them, they lied to him and told him that i've received the payment already, he kept calling me a scammer and I did the same and then we logged into eachother's accounts using team viewer to see what's wrong, I realized at that point is that payoneer is A BIG SCAM nothing more, they LITERALLY stole my money and scammed me, they took the money from the client's account, sent him a confirmation email saying that payment was approved, and when he contacted them, they told him that I have received the payment already. I contacted their lame support ( WORST CUSTOMER SUPPORT EVER THEY HANG UP ON ME) the indian douchebag answered and told me that my client has to call back for details, my client called them and sent me all details he asked, then he told me sir i cannot help you with anything at the moment i understand your frustration but you have to wait forever like i cannot give you any time, just keep waiting. And they come here in the website write more teasing replies to the people's reviews telling them that it's because of the security, no its not about security. It's all about Payoneer being the worst scammers ever, I will pay every single cent I made and i will make in the future to give them bad reputation everywhere online and I just hope that someone would shut down this scam bank very soon. I will keep posting my experience everywhere online and will buy domains just to shut them down and give them bad reputation for scamming the f*** out of me!! NEVER USE PAYONEER, THEY WILL TAKE YOUR MONEY AND HANG UP ON YOUR PHONE CALLS


Mehr Bewertungen

28.03.2017
by Amber Libra

1 stars

Bullsh%t company

On the surface they may seem OK but this company are not to be trusted. The customer service department are not there to help but have been trained to lie...Mehr

On the surface they may seem OK but this company are not to be trusted. The customer service department are not there to help but have been trained to lie and cover up dodgy activities. I despise them.

26.03.2017
by Ahmed Bakeer

1 stars

worst support ever!

payoneer holding my money and blocking me from using it , i have contacted them via emails and called them 4 times more than 30 days ago and their support...Mehr

payoneer holding my money and blocking me from using it , i have contacted them via emails and called them 4 times more than 30 days ago and their support say that i have to wait so they can check my account problem without any replay from them till now!

21.03.2017
by Jeff D.

1 stars

Huge pain to work with and horrible customer service!!!!

What a royal pain it is to deal with these people. Their authentication process is beyond burdensome and painful. Their customer service team really is...Mehr

What a royal pain it is to deal with these people. Their authentication process is beyond burdensome and painful. Their customer service team really is horrible. They required multiple pieces of personal information, which they asked me to send over an unsecure channel. Personally identifiable information such a copy of a drivers license, copy of a voided check, copy of bank records regarding the checking account. All a total violation of PCI-DSS security standards. And all of this was so I could SEND money...not receive it. Do yourself a favor and sign up with Xoom.com or PayPal.com and safe your self the headache of working with these people. You might even avoid having your identity stolen in the process.

28.02.2017
by William Johnston

1 stars

Very poor service, they still won't give me my money

I thought Payoneer would be an improvement, I could have money sent direct to my bank automatically without me needing to do anything, unlike PayPal where...Mehr

I thought Payoneer would be an improvement, I could have money sent direct to my bank automatically without me needing to do anything, unlike PayPal where I have to log in and transfer funds. My first payment of $198 was made, but Payoneer said I had not given them the correct bank details. This I assure you was not the case. I was asked to submit a bank statement or void cheque. This I have done, still no money. I was asked again to send a bank statement or void cheque. Still they have my money and have not sent it. I asked if they could return the money to the sender (then I could ask for it to be paid by PayPal). I was told by the 'Help Desk' that they can't do that, but all I need to do is.... "send a bank statement or void cheque." When... If... I get the $198 I will not be using them again.

24.02.2017
by Sayed Ali

1 stars

Payoneer is fraud & scam company

I have signed up Payoneer recently from a referral link. I have got my card in 18 days. I was impressed. But frustrated because I think Payoneer has been...Mehr

I have signed up Payoneer recently from a referral link. I have got my card in 18 days. I was impressed. But frustrated because I think Payoneer has been fraud and scam. I have provided everything legal including my National ID card. That's they approved my account and gave the card. Just I loaded $700 to my Payoneer MasterCard from Upwork marketplace. Suddenly Payoneer blocked & closed my card permanently. They have taken my money. I don't know why they did it and I couldn't understand what I did. What a rubbish service & idea. I have right to know my crime according to US law or others countries law. I have contacted customer support agent and called them. Straight answer: " your account is permanently closed for an undisclosed reason. I couldn't understand what is this? what kind of service is it? What I did and What's my fault? I have right to know my crime. Did I do fu***ck or rape any support agent or mother of Payoneer company owner so that they can't say it? What a rubbish service I don't know.

17.02.2017
by Azeddine

1 stars

Payments are no more loaded before claiming...

That's what's happening to me with Payoneer. Each time I receive a payment, I have to claim it in order to be loaded. And it's becoming a habit now... My...Mehr

That's what's happening to me with Payoneer. Each time I receive a payment, I have to claim it in order to be loaded. And it's becoming a habit now... My payments take from a week to two weeks after many complaints to the support center that never resolves anything. That's the third time that this happens. Days ago, when I talked to them through their live chat, I was asked to resend them my ID for further identification, that's what I did (I have already sent it years ago when I created my account and I really don't agree with this identification method, it could be fraudulous). They told me that it has been approved by the finance department and that I'll get my payment in two hours. It has been 2 days now and I'm still waiting. I wonder why that's happening??? Normally, a verification is done once and it passes or not. If it passes, it means everything is OK. Why are they holding my payments each time I receive them. If there is a problem it could have been fixed the first time, it doesn't need to be fixed each time I receive a payment. Last, time that my payment has been pending for 15 days at least, I had to claim through sitejabber.com to get it fixed by a payoneer representative because their support center couldn't do anything just using scripted responses and talking for nothing. Now, I don't care about my funds, because I'm really fed up of this institution, I just want to know what they want from me. If they want to close my account for no reason, just do it. I'm sick of their service.

14.02.2017
by Nikolaj

1 stars

Fraud Company

I was unfortunately unlucky enough to process a payment on your website which then promptly was taken from my bank account. Less than a few hours after...Mehr

I was unfortunately unlucky enough to process a payment on your website which then promptly was taken from my bank account. Less than a few hours after you requests for further identification including photo copy of my credit card. This I can obviously not accept and I assume that such a requirement would be fraud from anyone asking for this. Today when I am contacting your customer service, I am told that you have not reserved or taken any payment from my account, but that you can cancel the order. When I say that I can see the amount taken from my account, then your customer employee hang up on me. Subsequently I speak with your supervisor, who confirm that your company has taken the amount from my account and promises to return the amount within 7 -10 business days. When I am asking if it is normal procedure to take money from your customers account, and then after request additional requirements, then I am told that this is my banks fault. Not Payoneer. Payoneer, this is not cool behavior – this is very close to fraud and you have no right to take the money from my account and then request further information AFTER and even then keep the money for 7- 10 days if I refuse to send you a photo of my credit card.

31.01.2017
by Laurent

1 stars

Absolutely horrible experience

I decided to give Payoneer a try, as the company seemed to offer very interesting services and was attracting attention. In particular, I used their...Mehr

I decided to give Payoneer a try, as the company seemed to offer very interesting services and was attracting attention. In particular, I used their Global Payment Service (GPS) to offer a local bank payment solution to my clients in the UK, US and the Eurozone. It was working perfectly for a few weeks, until Payoneer suddenly decided to revoke our access to the GPS, invoking a violation of their terms and conditions. This created a huge headache for me, as our clients' payments were suddenly being bounced back to them, and I had to go around explaining that we were having issues with Payoneer. After several emails and calls, I still have no idea what the alleged violation was. I was only able to withdraw my funds, and will now be closing my Payoneer account and using a more reliable service. Payoneer: stay away!

26.01.2017
by Waqas Ibrahim

1 stars

Horrible customer service and attitude. Worst Service.

I have been using Payoneer for more than 5 years now. I get small payments from my clients from all over the world but even after five years of being a...Mehr

I have been using Payoneer for more than 5 years now. I get small payments from my clients from all over the world but even after five years of being a client and providing all documents for verification. They hold my payments for days and do not provide any reason. Their customer support is rubbish, they don't know how to talk to a client. They just use scripted responses and do not provide any help at all. Please if you have any other option available, NEVER USE PAYONEER.

25.01.2017
by Amit

1 stars

Payoneer hold your money

This was my first experience with this company, I am not happy. they hold your money for +10 days. They use the resource that they no longer work with;...Mehr

This was my first experience with this company, I am not happy. they hold your money for +10 days. They use the resource that they no longer work with; what a funny reason. They will use your money for +10 days and you will wait and wait and wait and wait for your money Listed below chat with Payoneer, read it carefully: =========================================== Layla: Hello and welcome to Payoneer customer care! My name is Layla and I would be happy to assist you! Please bear with me for a few moments while I pull up your information from our system. I will be right with you. Amit Gaur: hello Amit Gaur: I got two mail from your side. Amit Gaur: 1 is on Sat, Jan 21, 2017 at 1:35 PM Amit Gaur: 2 is on Tue, Jan 24, 2017 at 12:53 PM Amit Gaur: that Payment Transferred to Your Bank Account Layla: okay Amit Gaur: both for same amount £23.50 Layla: yes Amit Gaur: my question is when i will get the money? will i get same email in next day? Layla: It appears that the first transfer was failed. We have re-sent the money today. The transfer can take up to 5 business days to be loaded in your bank account. Amit Gaur: please let me know why transaction failed? why you not informed me about this? Amit Gaur: give me reason? Amit Gaur: I have trusted you that's why I used payoneer, I have also paypal account. Amit Gaur: I will never use payoneer in future? Layla: Please hold for one moment while I check this. Layla: I see that the reason why it was rolled back to us, is because it was sent through a processor we no longer work with. Now it was corrected Amit Gaur: I will post this mistake in Trustpilot.com and other review site. Amit Gaur: if you are no longer work with that processor then why you used it? make sense? Layla: Sir, I understand this is frustrating, but this is what I see happened. Now, we corrected it, and it will be loaded soon to your account Amit Gaur: ok, let's see when i get the money ===========================================

25.01.2017
by Alfredo Ingegno

1 stars

trattengono il vostro denaro senza reali motivazioni

Attendo un pagamento da questa azienda ( che è affiliata al sito di case vacanze HomeAway) da oltre 50 giorni e questo viene sistematicamente rinviato...Mehr

Attendo un pagamento da questa azienda ( che è affiliata al sito di case vacanze HomeAway) da oltre 50 giorni e questo viene sistematicamente rinviato con motivazioni ridicole. Sarò costretto a fare causa. State lontani sono bravissimo solo a prendervi in giro.

12.12.2016
by Waqar Ahmad

4 stars

No 2step phone verification

they should have it.

25.11.2016
by lohotron

1 stars

can't withdraw money.

Scam! Keep away.

21.07.2016
by Giovanny Salinas M

4 stars

Ideal to open personal accounts in Bank of America!

I have an account for 1 year and I feel great, the debit card arrives in 1 week to your home. The process of creating your account is simple and...Mehr

I have an account for 1 year and I feel great, the debit card arrives in 1 week to your home. The process of creating your account is simple and practical, the support is good. I can make purchases online or supermarkets without problems.

21.07.2016
by Abhi

5 stars

Great service

I use their services daily and haven't had any issues thus far. Been using their services for almost a year now. Cheap fees and fast and transparent...Mehr

I use their services daily and haven't had any issues thus far. Been using their services for almost a year now. Cheap fees and fast and transparent services. Thanks!

21.07.2016
by Виталий Тарасов

4 stars

everything is ok but Obama blocked Crimea where I live

good for non russian citizens

21.07.2016
by Paul

5 stars

Fast - Reliable - Trustworthy

Their customer service was more than helpful in instances where help was needed. They provided all the information I needed and were well spoken and...Mehr

Their customer service was more than helpful in instances where help was needed. They provided all the information I needed and were well spoken and curteous. The payment system is reliable, cost effective and trustworthy. Excellent service overall.

21.07.2016
by Jose Carlos Da Silva

1 stars

Empresa ruim não tem surporte no Brasil

horrivel !!! nao aceita em loja nenhuma e ainda cobra taxas altas aqui no brasil .. não consigo nenhuma informação a onde e em que loja posso usar

21.07.2016
by Luanda Baldijao

1 stars

Falha ao atendimento ao cliente

Tento usar o cartão no Brasil e o mesmo é negado em diversas lojas e quando fui pedir ajuda para saber porque não consigo nenhuma assistencia

21.07.2016
by Emmanuel Ouanounou

1 stars

Worst customer support ever

Worst customer support ever. Nothing else to say. They don't answer the questions, and clearly don't want to deal with your issued.

21.07.2016
by Tuhin Bhuiyan

1 stars

Card compromised and money stolen.

My card information has been compromised and money has been stolen from my account which happened from Spain as per Payoneer saying. I have never done any...Mehr

My card information has been compromised and money has been stolen from my account which happened from Spain as per Payoneer saying. I have never done any business at that location. And most disgusting matter is such a poor security they imply that your account can go into the shithole. There is no guarantee that you will get your money back too. They will just do their duty. They will forward your dispute to MasterCard and if they think you should get the money back then you will or either you won't and that will only happen within 90 days. Wow, a lot right?. I am gonna stop using them for now and won't give a damn about my money which they have been stolen. I don't care who it has stolen either a hacker or them. Obviously, they won't but why should I trust them either?. When they can't protect account holder information?. Many people getting jacked by them. Just do a google search with keyword "Payoneer MasterCard hack dispute" , They act nice but bad support. So beware. Your card might be the next one which will get compromised. and There would be not enough information they will provide how it has been compromised. You will be the only one to accept the blame. Even though if you don't make a single purchase over online, you are the responsible only. p.s: Rating of my comment will be changed, as per their action regarding my account. But not my words. I might update this in later depending on their response.

21.07.2016
by Emmanuel

5 stars

They are good.

Payoneer is good, the customer support is also getting good now, they are trying, they reply in 24hours, but sometimes more. Withdrawing funds is fast...Mehr

Payoneer is good, the customer support is also getting good now, they are trying, they reply in 24hours, but sometimes more. Withdrawing funds is fast and easy, makes shopping great. Payoneer is really the best, you can also withdraw the funds in your prepaid card to your bank account. It's good.

21.07.2016
by Adisorn

1 stars

Cannot cancel the card once apply

I intend to apply for a no card account but mistakenly apply for the one with card. After going through a long waiting to get to the help desk, they just...Mehr

I intend to apply for a no card account but mistakenly apply for the one with card. After going through a long waiting to get to the help desk, they just refuse to help me to stop the delivery of the card...

21.07.2016
by Lee

2 stars

Not easy to get in contact

Had some problems getting through to them once I had an issue. They took a long time to get back to me. Money was in limbo for 4 days.


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