Very good exchange rates, some of the best in the industry. Amazing reviews from customers, scoring 9.6 out of ten. Many specialized services for business and organizations typically not available elsewhere.
Frontierpay is a UK-based, specialized currency exchange provider offering foreign exchange services to medium and large businesses, non-governmental organizations (NGOs), government agencies, and other large concerns. They provide specialized currency exchange services not typically available from other providers including mass payments, payroll, multiple contracts, and expense management.
Their services provide currency exchange in 140 currencies, allow payments to 180 countries, let people collect money locally in over 100 countries, and make settlement in nearly 40 countries. Frontierpay was formed in 2009 and they provide currency exchange services to a diverse client base, specializing in international businesses with significant and complex foreign currency exchange needs.
Although they specialize in helping out larger organizations, they also offer currency exchange services for individuals. They have extremely competitive money transfer rates, among the best in the industry.
Frontierpay has excellent reviews on Trustpilot. With over 200 reviews, over 90% of people rated their services at five stars, and over 98% of people rated their services at four stars or better. Their overall rating is an amazing 9.6 out of ten — that’s one of the best customer review ratings we’ve ever seen.
Here’s a selection of comments, “I recently setup an account with these guys and I am very pleased with the service so far. Very easy setup and to add beneficiaries, and make bank transfers... (It’s) all done very efficiently and (it) clearly display(s) rate(s) with auto timed refresh. I also rate the clean and clear portal and dashboard.”
Other reviewers praised the speed of transfers, the responsiveness of the support team, the wide range of currency options available, and the ease of transferring money. “Knowledgeable, polite, friendly people who provide a first class and very quick currency transfer service. Would not hesitate to recommend!”
There were only two one star reviews, one relating to difficulties opening an account, and one about a dispute. Frontierpay responded completely to both reviews, offering an explanation.
Yes. Due to their positioning as a provider of currency exchange services to large organizations, Frontierpay relies on providing excellent service and compliance. They are fully authorized and regulated by the Financial Conduct Authority (FCA) and they are a regulated global payments specialist.
They state that they are the leading provider of non-bank, high volume currency exchange payments. They also have extensive knowledge of global compliance regulations and have a dedicated professional services team. Each year they transfer over $1 billion in currency exchange. All client money is kept separate from the business’s operational bank accounts. They also maintain high levels of capital and have an “ontime” payment success rate of over 99.9%.
They provide services to many different types of organizations including global payroll providers, outsource providers (especially employment and expense management), international law firms, publishers, travel businesses, maritime security providers, the aviation industry, import / export companies, management consultants, and international moving and relocation companies.
Frontierpay has been around since 2009 and state the following on their website, “Frontierpay is a trading name of The FX Firm. The FX Firm is authorised by the Financial Conduct Authority under the Payment Service Regulations 2009, for the provision of payment services (Firm Reference Number 577057). The FX Firm is also a registered money services business with HM Revenue and Customs (Money Laundering Reference Number 12572236).”
|Time to open an account||A few hours|
International bank transfer
International bank transfer
|Advanced currency contracts||Yes|
|Required documents||ID, Proof of Address, Proof of Funds|
|Type of service provider||Foreign exchange companies|
|Headquarter||Stokenchurch, United Kingdom|
|Offices in||United Kingdom|
|Service hour||Business Hours|
|Phone||+44 (0) 1494 484183|