Ulster Bank - Unabhängiger Bericht

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4 Kundenberichte über Ulster Bank - Trustpilot


vor 1 Tag
by Paul

1 stars

Terrible customer service.

Just dealt with customer services. Very long wait. Passed from one person to the other. Really unsatisfactory. The fifth person I spoke to could answer my...Mehr

Just dealt with customer services. Very long wait. Passed from one person to the other. Really unsatisfactory. The fifth person I spoke to could answer my question. Apparently their IT systems don't update on a Monday after the weekend and you should wait until Tuesday.

10.06.2017
by Gerald

3 stars

Average at best

Pros Online bank app is great Paid on saturdays Cons When something goes wrong, its you that has to do all the chasing Overall Decent bank but not up...Mehr

Pros Online bank app is great Paid on saturdays Cons When something goes wrong, its you that has to do all the chasing Overall Decent bank but not up to par with the likes of HSBC or Santander.

07.06.2017
by Barry Douglas

5 stars

I feel much safer now..

My card details had been used without my knowledge, the bank stopped any further transactions on my account and refunded me the £280.00 on the same day....Mehr

My card details had been used without my knowledge, the bank stopped any further transactions on my account and refunded me the £280.00 on the same day. I feel a great comfort in knowing that the bank is constantly protecting me


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02.04.2017
by Mik

1 stars

Lost application form

I applied for account and handed in the application to a branch in Dublin. I heard nothing for 3 weeks plus+. I phoned Ulster Bank and it took multiple...Mehr

I applied for account and handed in the application to a branch in Dublin. I heard nothing for 3 weeks plus+. I phoned Ulster Bank and it took multiple phone calls and been given the wrong information to establish they had lost my application. I had been told that the application was pending, but they eventually admitted, they had lost the application, despite me handing it into the branch. Worst customer service ever, both on the phone and in branch.


NEU!

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