Western Union vs Paypal
Western Union vs Paypal. Which one is the best for you and your needs? Which is the most affordable option if you need to send or receive money internationally? Check out our analysis of the pros and cons of each money transfer company.
Our recommendation: compare other options
On one side, we have Western Union, the most well known money transfer company, which has made a successful transition to the digital economy, with a strong digital offering.
On the other, Paypal is a pioneer in peer-to-peer money transfer and has a strong reputation and service. However, Paypal is not suitable for international money transfers as they charge super high fees in the form of hidden currency exchange rate margin and is never the cheapest option available..
We believe that other alternatives may be more interesting and cheaper than Western Union and Paypal depending on where your send money, how much and the types of pay-out method you're looking for. We recommend you to compare all your options first with our live price comparison tables.
Compare Paypal, Western Union and 100+ international money transfer services
Western Union VS PayPal
Western Union wins the comparison with a score of 7.1/10 versus 5.2/10 for PayPal.
What we like about Western Union
An enormous network of agent locations (over 550,000) across the world that enable cash pickup, and the ability to send and receive money in over 200 countries
Money can be sent both through several channels, including at Western Union agent locations, on its website, mobile app, or over the phone
Wide variety of services available for consumers and businesses
What we dislike about Western Union
Sending to certain countries or sending cash at an agent location can be expensive
Not all channels are available in every country
Exchange rate margins are not transparent
What we like about PayPal
Credibility: PayPal is the largest internet payment company in the world
Widely available and convenient
With over 250 million active account holders globally, many people already have PayPal accounts and are already familiar and comfortable with using PayPal's services
What we dislike about PayPal
Total cost of a cross-border transfer with a currency exchange is at least 2.5%
In most extreme cases, you could lose close to 10% of the amount you transfer
Lack of transparency about exchange rates
Extremely poor Trustpilot reviews
Detailed breakdown of our comparison between Western Union & Paypal
With a score of 6.6/10, Western Union has a more competitive pricing than PayPal.
PayPal received a better score (6.5/10) than Western Union in our "ease of use" evaluation
With a score of 8.5/10 for both, it's a tie.
PayPal's coverage and diversity of services isn't as good as Western Union's who get a score of 9.5/10.
Western Union has a higher number of positive customer reviews than PayPal
We rated PayPal's customer support at 7.3/10, better than Western Union's 6.5/10 score.
Western Union wins the "transparency" competition with a score of 5/10
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