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Remitly vs Ria

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Aug 12, 2022
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Remitly vs Ria. Which one is the best for you and your needs? Which is the most affordable option if you need to send or receive money internationally? Check out our analysis of the pros and cons of each money transfer company.

Remitly and Ria have both pros and cons. If we only compare the two services, Remitly provides a better digital money transfer service overall and and better prices. The two companies also announced a partnership, where you can send money to 73,000 Ria Agent locations worldwide from Remitly's app or website. To find the best way to send money abraod, make sure to compare the fees & exchange rates before your next transfer to discover other companies.

Compare Remitly, Ria and 100+ international money transfer services

Remitly
8.9
Ria
8.0

Trust & Credibility

Background check

Background check
Background check

Remitly is registered and regulated as a Money Services Business with the U.S. Department of the Treasury and by the relevant authorities in the countries in which it operates.

A subsidiary of Euronet Worldwide Inc. and with offices spanning across the globe, Ria is a duly authorized and regulated financial services company in every region in which it does business.

Security & reliability

Security & reliability
Security & reliability

Remitly’s website is fully-secured and makes use of top-notch security protocols, including segregated user accounts and HTTPS.

Ria Online's platforms are fully secured and use top-notch security protocols, including segregated user accounts and HTTPS.

Company size

Company size
Company size

Founded in 2011, Remitly is a well-established money transfer provider: it serves over 3 million customers, has transferred $5 billion in the past year alone, and now has a thousand employees.

Since being established in 1987, Ria has grown into a giant in the money transfer world that today boasts over US$40 billion in annual transactions, two million customers, and two thousand employees.

Transparent pricing

Transparent pricing
Transparent pricing

Remitly is not transparent about its pricing: 35% of fees are hidden in the exchange rate margin.

Ria is not fully transparent about its pricing, with around 59% of total fees being buried away in hidden exchange rate margins.

Remitly
7.5
Ria
7.3

Service & Quality

Opening an account

Opening an account
Opening an account

Opening an account with Remitly is relatively easy to do, though it may take some time to do.

Account registration at Ria Online is reasonably straightforward, although there are a number of steps that need to be followed, which can add a lot of time to the process.

Making a transfer

Making a transfer
Making a transfer

Transferring money with Remitly is a straightforward process, made all the more convenient by the variety of pay-in and pay-out options it offers.

Sending money overseas is a fast, simple, and smooth process with Ria Online on both its website and its mobile app.

Contacting support

Contacting support
Contacting support

Remitly offers its users extensive customer service, with live chat and phone support that are available 24/7.

Finding an answer to a question is reasonably simply using Ria Online's detailed FAQ, but there are fewer options to get in touch with the company, with only phone and email support being available to customers.

Remitly
9.8
Ria
4.6

Fees & Exchange Rates

Transfers to a bank account

Transfers to a bank account
Transfers to a bank account

Remitly was the cheapest option in a majority (50.5%) of available Monito searches for bank transfers over the first three months of 2022.

Ria Online was the best deal on 15% of available Monito searches for bank transfers over the third quarter of 2020.

Transfers to cash pick-up

Transfers to cash pick-up
Transfers to cash pick-up

Remitly was the cheapest option in an overwhelming 75% of available Monito searches for cash pick-up transfers over the first three months of 2022.

Ria Online was the best deal on scarcely a tenth (7%) of available Monito searches for cash pickup transfers over the third quarter of 2020.

Remitly
9.1
Ria
8.3

Customer Satisfaction

Customer review score

Customer review score
Customer review score

Remitly consistently garners praise from its customers, earning an average TrustPilot rating of 4.1/5 stars.

Earning 4.3 out of 5 stars from nearly six thousand reviews on Trustpilot, Ria Online is undoubtedly a service that's well-liked by its customers.

Number of positive reviews

Number of positive reviews
Number of positive reviews

Remitly has earned over 35 thousand 4 and 5-star reviews on TrustPilot, making it much loved by its customers.

With nearly five thousand reviewers on Trustpilot awarding four- or five-star to Ria Online, many find the service to be reliable and reputable.

Find the best way to send money abroad

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You’re probably all too familiar with the often outrageous cost of sending money abroad. After facing this frustration themselves back in 2013, co-founders François, Laurent, and Pascal launched a real-time comparison engine to compare the best money transfer services across the globe. Today, Monito’s award-winning comparisons, reviews, and guides are trusted by around 8 million people each year and our recommendations are backed by millions of pricing data points and dozens of expert tests — all allowing you to make the savviest decisions with confidence.

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Affiliate Disclosure
Instead of banner ads and paywalls, Monito makes money through affiliate links to the various payment service providers featured on our website. While we work hard to scout the market for the best deals, we're unable to consider every possible product available to you. Our extensive range of trusted affiliate partners enables us to make detailed, unbiased, and solution-driven recommendations for all types of consumer questions and problems. This allows us to match our users with the right providers to suit their needs and, in doing so, match our providers with new customers, creating a win-win for everybody involved. However, while some links on Monito may indeed earn us a commission, this fact never impacts the independence and integrity of our opinions, recommendations, and evaluations.