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MoneyGram vs PayPal

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Our recommendation: avoid PayPal & MoneyGram and compare your options with Monito's comparison service to find better and cheaper alternatives

May 23, 2019
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MoneyGram vs Paypal. Which one is the best for you and your needs? Which is the most affordable option if you need to send or receive money internationally? Check out our analysis of the pros and cons of each money transfer company.

MoneyGram and PayPal have both pros and cons. Make sure to compare the fees & exchange rates before your next transfer.

Compare MoneyGram, PayPal and 100+ international money transfer services

MoneyGram
7.6
PayPal
7.9

Trust & Credibility

Background check

Background check
Background check

MoneyGram International is a publicly traded company, licensed and authorized by the New York State Department of Financial Services in the US and in every region in which it operates globally.

Publicly traded, PayPal is accredited and regulated by the relevant financial authorities in the countries in which it operates, though it loses points in trust due to past legal conflicts.

Security & reliability

Security & reliability
Security & reliability

MoneyGram's platforms are fully secured and use top-notch security protocols, including segregated user accounts and HTTPS.

PayPal’s platforms are fully secured, making use of top-notch security protocols, such as segregated user accounts and HTTPS.

Company size

Company size
Company size

A well-established company with a long history, MoneyGram today has more than two thousand employees, 10 million customers, and handles some US$25 billion in transactions every year.

PayPal is a well-established company, having existed in the money transfer market for over 20 years and employing over 23 thousand individuals. Serving over 346 million users, PayPal moved over $936 billion in the past year alone.

Transparent pricing

Transparent pricing
Transparent pricing

MoneyGram is not transparent about its pricing, with some 87% of total fees being buried away in hidden exchange rate margins.

PayPal is not transparent about its pricing: over 70% of its fees are hidden in exchange rate margins.

MoneyGram
7.3
PayPal
7.8

Service & Quality

Opening an account

Opening an account
Opening an account

Account registration at MoneyGram Online is a reasonably laborious process, and you'll be required to enter a lot of personal information before making your first transfer.

Opening an account with PayPal is straightforward and easy to do.

Making a transfer

Making a transfer
Making a transfer

Transferring money with MoneyGram Online is simple and straightforward, although you might encounter some regulatory questions along the way.

Whether you are sending money to an existing or new recipient, transferring money with PayPal is an easy, fail-proof process.

Contacting support

Contacting support
Contacting support

Customer support features such as a FAQ are available; however, accessing live chat support is only possible if you're making a transfer.

PayPal has good customer support with an extensive FAQ section, as well as 24/7 live support via either chat or phone.

MoneyGram
6.8
PayPal
1.0

Fees & Exchange Rates

Transfers to a bank account

Transfers to a bank account
Transfers to a bank account

MoneyGram was the best deal on around 13% of available Monito searches for bank transfers over the first three months of 2021.

PayPal is a very expensive money transfer provider: it offered the best deal on only 1.24% of relevant Monito searches over the first three months of 2021 and ranked competitively on only 0.26% of relevant searches.

MoneyGram
8.9
PayPal
4.7

Customer Satisfaction

Customer review score

Customer review score
Customer review score

Gleaning 4.1 out of 5 stars from customers on Trustpilot, MoneyGram Online is without a doubt a much-liked money transfer service.

Earning a 1.20/5 star rating on Trustpilot, PayPal is not overall well-reviewed by its users.

Number of positive reviews

Number of positive reviews
Number of positive reviews

With more than twelve thousand reviewers on Trustpilot awarding four- or five-star to MoneyGram Online, the service is reliable in the eyes of many customers.

Earning almost two thousand positive reviews on Trustpilot, PayPal nonetheless has a high number of positive reviews from users.

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You’re probably all too familiar with the often outrageous cost of sending money abroad. After facing this frustration themselves back in 2013, co-founders François, Laurent, and Pascal launched a real-time comparison engine to compare the best money transfer services across the globe. Today, Monito’s award-winning comparisons, reviews, and guides are trusted by around 8 million people each year and our recommendations are backed by millions of pricing data points and dozens of expert tests — all allowing you to make the savviest decisions with confidence.

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Affiliate Disclosure
Instead of banner ads and paywalls, Monito makes money through affiliate links to the various payment service providers featured on our website. While we work hard to scout the market for the best deals, we're unable to consider every possible product available to you. Our extensive range of trusted affiliate partners enables us to make detailed, unbiased, and solution-driven recommendations for all types of consumer questions and problems. This allows us to match our users with the right providers to suit their needs and, in doing so, match our providers with new customers, creating a win-win for everybody involved. However, while some links on Monito may indeed earn us a commission, this fact never impacts the independence and integrity of our opinions, recommendations, and evaluations.