Orbit Remit Review: Is it safe? How does it work? What are the rates?
How can you use Orbit Remit to send money abroad? Is their service reliable? Can you trust Orbit Remit with your money? How good are their fees and exchange rates?
Our independent review of Orbit Remit
OrbitRemit offers international payment and money transfer services for customers in Australia, New Zealand and the United Kingdom. They are respected by customers for their speed and efficiency, flat fees and for how easy it is to use their website and app. They offer the ability to transfer money in 19 currencies to 37 countries. Residents in New Zealand enjoy additional perks.
OrbitRemit is a specialized, New Zealand-based money transfer and currency exchange provider that offers international money transfer services from Australia, New Zealand and the United Kingdom. They have been in business since 2009. They offer exchange rates that are better than those offered by banks, flat fees and 24-hour customer service. They are particularly competitive for cash pickups, but this service is only available for payments to Vietnam and the Philippines. The service is particularly lucrative if you are transferring a large amount of money: anything over 10,000 of any currency the transfer is free.
OrbitRemit does not have a maximum amount that can be transferred. But there may be some maximum amounts imposed by banks and local regulators they do not have control over. In these cases, you will need to make multiple transfers in order to send the full amount.
Additional perks for NZ residents
New Zealand residents receive additional perks by offering an easy way to pay court fines. Their website offers a dedicated page to pay (for free) New Zealand Ministry of Justice (MOJ) fines and reparations payments. NZ residents are also able to make free payments to the New Zealand Inland Revenue Department (IRD). This can be used to pay off student loans, pay child support or make any other type of tax payment.
What we like about Orbit Remit
Additional services for residents of AU, NZ and UK
24 hour customer service
Fast and trustworthy--many transfers arrive for secure delivery the next day
What we dislike about Orbit Remit
You can only pay by bank transfer
Only available to residents of Australia, New Zealand and the UK
Compare OrbitRemit's exchange rates and fees
How Orbit Remit works
Open an account
Visit Orbit Remit's website and open a free account
Enter the details about your recipient
Tell Orbit Remit where you need to send money and to whom.
Set-up your transfer with Orbit Remit
Enter how much money you want to send and how you want to pay for your transfer.
Pay for your transfer
Fund your transfer by making a local bank transfer or pay by debit or credit card
Let Orbit Remit do the rest
Orbit Remit will convert your money in the recipient's currency and send it to him through the selected pay-out option.
Fees & Exchange Rates
Orbit Remit is rarely the cheapest option
This indicator is based on the percentage of searches on Monito for which %PSP% is the cheapest provider
Orbit Remit has very competitive fees and exchange rates
This indicator is based on the percentage of comparisons on Monito in which %PSP% offers a competitive pricing (taking into account the pay-in and pay-out options as well as the amount).
Orbit Remit offers special promotions for Monito users
Monito can access real-time pricing information from Orbit Remit
The points above are added to calculate the "Fees & Exchange Rates" score of Orbit Remit, who scores 8.6 points on a maximum of 10 points.
Exchange rates are competitive, frequently coming in the top 5 best deals (but they rarely offer the most competitive exchange rate). However, their fees are flat and free if your transfer is high enough. Send above 10,000 of any currency and the transfer is fee free.
- From Australia (AUD) $4
- From New Zealand (NZD) $4 to all destinations except the Philippines which is $6
- From the United Kingdom (GBP) £2
Ease of Use
An average number of Monito users going to Orbit Remit end up making a transfer with them
Orbit Remit's homepage is clear and very easy to understand
It's very easy to open an account with Orbit Remit
Setting up your transfer is quick and easy
It's easy to sign up and make a transfer both on mobile and desktop
The points above are added to calculate the "Ease of Use" score of Orbit Remit, who scores 7.8 points on a maximum of 10 points.
Credibility & Security
Orbit Remit is fully licensed and authorized
Orbit Remit has many positive customer reviews
Only a small number of customers already use Orbit Remit
Orbit Remit employs many employees
Orbit Remit has already transferred between 1-5 billion USD for their customers
Orbit Remit hasn't receive any significant press coverage
Orbit Remit is part of Monito's network of trusted partners
Orbit Remit is a long-established company
The points above are added to calculate the "Credibility & Security" score of Orbit Remit, who scores 6 points on a maximum of 10 points.
Yes, you can trust OrbitRemit with your money. OrbitRemit has been in business since 2009. Their worldwide money remittance and payment service provider, which is headquartered in New Zealand, is registered with the New Zealand Companies Office under FSPR reference FSP7721 (this includes a dispute resolution registration). The company is also regulated by the relevant authorities in the other countries they operate in: the Australian Securities and Investments Commission (ASIC) in Australia and the Financial Conduct Authority (FCA) in the United Kingdom.
Per the standards of these government regulators, funds are held in segregated accounts. This means money is kept separate from the company’s accounts and it secures the customer’s funds if OrbitRemit has financial difficulties.
Service & Coverage
Orbit Remit allows you to send money from a limited number of countries
Orbit Remit allows you to send money to a limited number of countries
Orbit Remit is available in very few languages
It is possible to pay for your transfer by local bank transfer
It is not possible to pay for your transfer by credit/debit card
Orbit Remit offers additional pay-in options
It is possible to send the money to your recipient's bank account
The money can be delivered to a cash pick-up location
Orbit Remit can’t send money to a mobile phone (airtime top-up or mobile wallet)
Orbit Remit doesn't offer a bill payment service
Orbit Remit doesn't offer additional banking features
Orbit Remit doesn’t offer a multi-currency debit card
Orbit Remit offers guaranteed exchange rates
It is possible to set up repeating transfers / standing orders
There is no minimum amount (or very low)
There is no maximum amount (or very high)
The points above are added to calculate the "Service & Coverage" score of Orbit Remit, who scores 5.2 points on a maximum of 10 points.
Orbit Remit has a very high percentage of excellent customer reviews
Orbit Remit has a very low percentage of negative customer reviews
Orbit Remit has a very high number of positive customer reviews
The points above are added to calculate the "Customer satisfaction" score of Orbit Remit, who scores 8.4 points on a maximum of 10 points.
The FAQ and help center of Orbit Remit are easy to understand
Orbit Remit doesn't has any live chat
Orbit Remit offers email support (even to noncustomers)
Orbit Remit doesn't offer phone support
It's more complicated than it should be to get in contact with Orbit Remit
The FAQ and help center are translated in all languages
Monito cannot contact Orbit Remit on behalf of our users
The points above are added to calculate the "Customer support" score of Orbit Remit, who scores 5 points on a maximum of 10 points.
OrbitRemit has mostly excellent customer reviews on Trustpilot. Here’s a summary of what OrbitRemit customers have to say:
- Their website is user-friendly
- Transactions are fast (same day to 1 day)
- The app is often rated as easy to use and helpful
- The process of sending money is easy and convenient
- Exchange rates are competitive and better than banks
- Flat fees
- Some customers experienced delays in their transfers
- OrbitRemit’s customer service was a bit slow sometimes
- Only available to send money from 3 countries (Australia, New Zealand and the UK)
The exchange rate margin makes up a significant share of the total cost of your transfer
It's very easy to understand the fees of Orbit Remit
Orbit Remit’s exchange rate margin is not properly disclosed
A real-time quote can be obtained without registering
Orbit Remit applies the same fees and exchange rates to all customers
The pricing information of Orbit Remit is made available to Monito
The points above are added to calculate the "Transparency" score of Orbit Remit, who scores 6.3 points on a maximum of 10 points.
OrbitRemit has an app for both Android and iOS devices. Google Play rates it as 4.4 out of 5 and the Apple App Store rates the app as 4.7 out of 5.
It’s praised for its ease of use and simple interface.
Additional Perks from OrbitRemit
OrbitRemit offers some decent discounts and referral benefits. Their “refer a friend” benefit kicks in if you refer three friends who are also new customers to OrbitRemit AND each of them completes a transfer. Once that happens, you receive a cash payout of GBP £75 or AU/NZD $150. It’s easy to send friends a custom referral link. The new customers that sign up using your referral link also get their first transfer free.
Every 11th transfer you make is free. It works like this: Complete 10 successful transfers, and the 11th is free. Then the cycle repeats itself again. It’s easy to see how many transfers you’ve made and how many you have to go until the free 11th transfer too: the number is listed next to the heart shaped icon at the top of customers’ OrbitRemit dashboard.
182 Vivian St
216/22 Highbury Grove
London, England N5 2EF
L8, 49-51 York Street
Sydney, New South Wales NSW 2000
New Zealand: +64 4 889 2864
Australia: +61 35294 0380
United Kingdom: +44 20 3286 9592.
Why you can trust Monito's reviews
Monito's mission is to help you (and thousands of others each day) find the best providers for your money transfers.
We do that by providing real-time comparison of exchange rates and fees (you can use the form below to make a comparison) and by writting in-depth reviews about money transfer providers.
We have partnerships with many money transfer providers (Orbit Remit included), which help us get access to their exchange rate and fees information (which we always check for accuracy). Those partnerships help us support our activity and offer our service for free.
We put a lot of efforts to review money transfer providers like Orbit Remit in details and based on objective and verifiable criteria. A good example of that is the in-depth User Experience Benchmark Study we conducted in August 2018.
Compare Orbit Remit to 300+ other providers
Questions you may have
Read our guides on sending money abroad
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