FairFX - Avis indépendant

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il y a 4 heures
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

I have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems to spend my leftover currency. You can draw it out...Lire la suite

I have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems to spend my leftover currency. You can draw it out in cash too. Use this below money saving code when you sign up to save the £10 sign up charge, every bit helps. 02kdvies Great card that has worked both every time I have used it. Cyprus next, which I am sure will present no problems :-)

il y a 1 jour
by Rad Graban

1 stars

Card(s) never received

They allegedly sent me six cards (including replacements) but none of them was received. There is no problem with post in the area where I live – I do...Lire la suite

They allegedly sent me six cards (including replacements) but none of them was received. There is no problem with post in the area where I live – I do get other post. My request to send it by recorded delivery was refused. Disappointed as I used to have one of their cards which only expired in July. Shame I can't have it renewed. Ordered Revolut instead.

il y a 1 jour
by MRS JOANNE COXON

5 stars

So convenient and easy to use

So convenient and easy to use. Peace of mind that money is safe. Thank you will continue use for holidays in europe


Plus de commentaires

il y a 3 jours
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

I have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems to spend my leftover currency. You can draw it out...Lire la suite

I have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems to spend my leftover currency. You can draw it out in cash too. Use this below money saving code when you sign up to save the £10 sign up charge, every bit helps. 02kdvies Great card that has worked both every time I have used it. Cyprus next, which I am sure will present no problems :-)

il y a 3 jours
by Iain

5 stars

Safe and efficient.

Simple, safe and efficient. We really like the system and the rates are good, if not always the best.

il y a 3 jours
by A C Murray

5 stars

Easy to transfer money safely and …

Easy to transfer money safely and quickly. Good exchange rate and card was accepted wherever I needed to use the card.

il y a 3 jours
by Phil Bridges

4 stars

Great card but no good fuel purchases

I've been using both a dollar and Euro FX card for several years. Great rates, easy to top up if you use their App and have a data signal good for...Lire la suite

I've been using both a dollar and Euro FX card for several years. Great rates, easy to top up if you use their App and have a data signal good for shopping but a couple of 'gotcha's: I've tried to pay for fuel in both USA and France with my FX cards and failed miserly, In the US they want a US Zip code before the card can be authored, and in France it was declined even though I had 100 Euro the card, had to use a UK debit card instead.

il y a 4 jours
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

I have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems to spend my leftover currency. You can draw it out...Lire la suite

I have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems to spend my leftover currency. You can draw it out in cash too. Use this below money saving code when you sign up to save the £10 sign up charge, every bit helps. 02kdvies Great card that has worked both every time I have used it. Cyprus next, which I am sure will present no problems :-)

il y a 4 jours
by Angela

5 stars

awesome card and great service if …

awesome card and great service if things every go wrong

il y a 4 jours
by linda findlay

5 stars

Fantastic Company

Fantastic company. I have no hesitation on recommending. Service is the best ever.

il y a 5 jours
by Marco

4 stars

I think the rates on card transactions …

I think the rates on card transactions could be better, there are companies out there that do a better deal.

il y a 6 jours
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

I have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems. Use this below money saving code when you sign up...Lire la suite

I have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card that has worked both every time I have used it. Cyprus next, which I am sure will present no problems :-)

il y a 6 jours
by Paul

2 stars

Fundamentally Flawed Service - Cannot Recommend

I have had a Fair FX currency card for over 2 years and I’ve used it on 3 trips to Europe (Portugal, Belgium and Ireland). Sadly I’ve had issues on...Lire la suite

I have had a Fair FX currency card for over 2 years and I’ve used it on 3 trips to Europe (Portugal, Belgium and Ireland). Sadly I’ve had issues on every trip with the card being declined, apparently for a variety of different reasons (none of which were lack of funds or incorrect PIN) when raised with FFX. There always seems to be a reason or excuse, the like of which never happen with my regular debit and credit cards... I've also found the top-up service challenging when abroad. My bank did not like me trying to do an online / app transaction from abroad (I passed Verified by Visa but it still failed because of the foreign IP address), which is not FFX's problem directly, but it does make the system a bit of an art to get used to. Top your card up before you go, or allow time for a BACS payment to clear before a weekend or you'll be left paying for your trip with other methods on a Saturday and Sunday. As a result of all this I’ve found that it becomes quite stressful when using the card; is it going to be declined? Do I have enough hard cash to cover this restaurant bill? Will I need to put the hotel bill on my on my UK credit card and incur a big charge? It's not fun being with friends, or business acquaintances and having your card declined... The explanations given for these failures have varied by FFX on each trip, usually citing some transient issue, but because of the frequency of issues my overall impression is that their cards are fundamentally less trusted than “normal” Mastercards, possibly as a result of some algorithmic quirk with individual providers taking different attitudes toward risk... but I’m speculating and don't know for sure... the bottom line is that transactions on these cards fail frequently and, in my personal experience, at least once on every trip abroad I’ve taken and tried to use the card. I’ve persevered with the card to a recent third trip, writing off the previous failures as quirks and due to the ex-rate being favourable, but on my first transaction on my last trip it failed straight away... Additionally I did notice I could have ordered the currency I needed in cash for the same rate on this last occasion. So, in summary, I'm just not convinced it's worth the stress or embarrassment and FFX's support hasn't really been anything more than average and I've needed to contact them far more than anyone would have liked. Sorry guys, I really wanted this to work.

il y a 6 jours
by John Macdonald

3 stars

Sometimes this is fantastic- even most …

Sometimes this is fantastic- even most of the time, but out of UK office hours it gets flaky and transfers can be held up. And guess what- being a foreign...Lire la suite

Sometimes this is fantastic- even most of the time, but out of UK office hours it gets flaky and transfers can be held up. And guess what- being a foreign currency card, a lot of the time is outside hours. So come on FX, step up and put on a night shift and make your outstanding daytime service 24 hour global.

il y a 6 jours
by Paula

5 stars

Excellent travel card

Excellent card I have used in Thailand, Cyprus and Spain with no trouble at all. Feel safe using this card and no trouble topping up. Thank you very much...Lire la suite

Excellent card I have used in Thailand, Cyprus and Spain with no trouble at all. Feel safe using this card and no trouble topping up. Thank you very much Fairfx.

il y a 1 semaine
by Robin Andrews

5 stars

Easy to use

Easy to use, top up etc. Always good rates, thoroughly recommended.

il y a 1 semaine
by ROBERT DAY

5 stars

An excellent service

An excellent service - easy to use and up to the minute balance easily checked.

06/12/2017
by Richard Dewhurst

4 stars

Suggestions for improvement

System works pretty well on the whole. I have occasionally had problems trying to top up from my mobile when abroad. When that happens the app just hangs...Lire la suite

System works pretty well on the whole. I have occasionally had problems trying to top up from my mobile when abroad. When that happens the app just hangs at the payment card confirmation stage. When on the manage my card page - It would also be very useful to be able to print a statement of transactions between two dates or download the same to Excel.

06/12/2017
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

Have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems. Use this below money saving code when you sign up...Lire la suite

Have used many times in both Paris and Rome. Also used the euro card here in the UK with no problems. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card that has worked both every time I have used it. Cyprus next, which I am sure will present no problems :-)

05/12/2017
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

Have used many times in both Paris and Rome. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card...Lire la suite

Have used many times in both Paris and Rome. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card that has worked both every time I have used it. Cyprus next ! :-)

05/12/2017
by Jake

1 stars

UnfairFX

Was looking in to use fairFX but have just read they are being done for money laundering in Saudi Arabia....FairFX? More like UnfairFX

04/12/2017
by Lynn Frankie McSweeney

5 stars

EXCLLENT!

My partner and I used our FairFX cards, without problems, throughout our nearly 4 week trip to the USA. They were widely accepted in the 4 states...Lire la suite

My partner and I used our FairFX cards, without problems, throughout our nearly 4 week trip to the USA. They were widely accepted in the 4 states visited and as easy to use as "normal" debit or credit cards :-D. We also had cause to use them at one of the European airports en-route home, again with no issues. I am very happy to recommend this service and will indeed use again on our next trip in 2019.

04/12/2017
by Alan Boughey

5 stars

No probs

No probs. Card working well. Money Transfers spot on. Well done.

04/12/2017
by Martyn

5 stars

The the car is being amazing so easy …

The the car is being amazing so easy to use so easy to top up the dream can recommend it to anyone also growth rate of exchange far safer than taking cash

04/12/2017
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

Have used many times in both Paris and Rome. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card...Lire la suite

Have used many times in both Paris and Rome. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card that has worked both every time I have used it. Cyprus next ! :-)

04/12/2017
by Lorraine Gardiner

4 stars

It is very quick and easy to top up …

It is very quick and easy to top up your card, and useful to be able to save the details of more than one bank account to pay. I would like to see a...Lire la suite

It is very quick and easy to top up your card, and useful to be able to save the details of more than one bank account to pay. I would like to see a better statement lay out, like you would get on a bank statement, top ups, less withdrawals, giving a balance of .... Also, when I signed up there was no mention of a withdrawal charge and I made the mistake of withdrawing small amounts frequently only to discover this was not a good policy. The fact that there is a charge should be transparent. As to exchange rate, I usually get a better rate on my Halifax clarity card, and no exchange charge, but the difference is not massive. Overall I am happy with the product.

03/12/2017
by Pip

3 stars

A near-disaster - don't rely soley on FairFX

I'm only leaving this review because they pestered me! I've previously found my FairFX card easy to use on various trips, however the last time was a...Lire la suite

I'm only leaving this review because they pestered me! I've previously found my FairFX card easy to use on various trips, however the last time was a near disaster. The card was rejected on numerous occasions by various machines belonging to Euronet (which appears to be commonest network in Mykonos). Admittedly, one or two rejections were my fault as I input the wrong PIN, but most occurred before I was even asked for a PIN. Having panicked at the apparent lack of holiday cash, I contacted FairFX, by email, but they were completely uninterested and unhelpful. My advice would be don't leave yourself entirely dependent upon FairFX, they won't even attempt to help if you are stuck! And don't rely on the "use anywhere you see the Mastercard logo" - sometimes it just won't work! RP

03/12/2017
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

Have used many times in both Paris and Rome. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card...Lire la suite

Have used many times in both Paris and Rome. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card that has worked both every time I have used it. Cyprus next ! :-)

02/12/2017
by Helen

5 stars

Fairfx Currency Card

Easy to set up and perfect for holidays or travel

02/12/2017
by Eddie Hearne

5 stars

Fantastic company, with great customer service....

Have used many times in both Paris and Rome. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card...Lire la suite

Have used many times in both Paris and Rome. Use this below money saving code when you sign up to save the £10 sign up charge. 02kdvies Great card that has worked both every time I have used it. Cyprus next ! :-)



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L'essentiel sur FairFX

Service

Temps pour ouvrir un compte Quelques minutes
Options de paiement Carte de crédit
Carte de débit
Compte en banque
Options de retrait Compte en banque
Livraison à domicile
Cartes à prépaiement
Montant minimum Oui
Montant maximum Non
Langues disponibles
English
Transferts privés Oui
Usage professionel Oui
Contrats avancés Oui
Documents nécessaires Document d'identité

Informations sur l'entreprise

Type de prestataire Courtiers en devises
Actif depuis 2008
Siège London
Bureaux en Angleterre
Jurisdiction Angleterre
Autorité de certification: FCA

Information de contact

Support client -
Horaires Heures de bureaux
Twitter @https://twitter.com/fairfx
Facebook https://www.facebook.com/fairfx
Youtube https://www.youtube.com/user/FairFXCurrencyCard


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