PayPal - Niezależna recenzja

Czy warto używać PayPala do wysyłania pieniędzy za granicę?

Choć PayPal świetnie nadaje się do realizacji przelewów krajowych, to przy przelewach międzynarodowych warto poszukać innego rozwiązania.



Ocena PayPal przez Monito

PayPal to największa na świecie firma od obsługi płatności internetowych — używa jej aktywnie prawie 200 mln posiadaczy kont. Co roku na PayPalu realizowane jest ponad 6 mld transakcji o wartości ok. 354 mld USD. PayPal służy głównie klientom i sprzedawcom do płatności za handel elektroniczny (tj. za towary i usługi kupowane online). Jednak można go także używać do realizacji przelewów znajomym i rodzinie z całego świata.

Dzięki serwisowi PayPal można wysyłać pieniądze ze 161 krajów do odbiorców w 78 krajach i z wykorzystaniem 26 walut. Odbiorca może te środki następnie przelać na konto bankowe lub zapłacić nimi bezpośrednio za towary i usługi online.

Wygodna i bezpieczeństwo serwisu PayPal mają jedną wadę — wysoką cenę. Międzynarodowy przelew z opłatami za wymianę walut kosztuje co najmniej 2,8% jego wartości. Jednak przeważnie łączne opłaty są dużo wyższe. Mogą nawet sięgać prawie 10%. Ponieważ prawie zawsze można skorzystać z tańszych usług, zalecamy poznanie ich tutaj. Jeśli mimo tego zdecydujesz się na przelew przez PayPal, przeczytaj nasz artykuł „Kursy wymiany i opłaty za serwis PayPal”. Dowiesz się z niego, jak obniżyć koszty przelewu.




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3 499 recenzji klientów na PayPal - Trustpilot


18 godzin temu
by Laura

1 stars

Worst customer service experience ever

Worst customer service experience ever. If I hadn't seen it with my own eyes, I wouldn't believe it. The customer service agents never read your...Read more

Worst customer service experience ever. If I hadn't seen it with my own eyes, I wouldn't believe it. The customer service agents never read your question and just send you pre-written answers that don't match your problem. I had to write about 10 communications for one simple problem and the issue still isn't solved.

18 godzin temu
by Marek Balto

1 stars

Paypal - Piece of sh*ts

I am on Paypal from 2013, I am never have a problem. But right know i have 3 in 1 problems 1. I cant pay in Service "because i must change card...Read more

I am on Paypal from 2013, I am never have a problem. But right know i have 3 in 1 problems 1. I cant pay in Service "because i must change card address 2. I am trying change but I cant change my address 3. ZIP code invalid (my code is 6 digits I am allowed use only 5 digits 4. I am stuck 5. I am done with you b*st*rds !

18 godzin temu
by Asriel Dreemurr

5 stars

PayPal: è il migliore

PayPal: un sito con i contromaroni che sa quel che fa, qualche mese fa ho fatto dei reclami per dei prodotti ordinati e paypal ha provveduto a fare tutto...Read more

PayPal: un sito con i contromaroni che sa quel che fa, qualche mese fa ho fatto dei reclami per dei prodotti ordinati e paypal ha provveduto a fare tutto il necessario, i servizi che offre sono perfetti,5 stelle meritate con tutti gli onori


Więcej opinii

1 dzień temu
by Tweedy

1 stars

Very bad business practice.

Who do they think they are to freeze peoples money if buyers tell unprooved and wrong facts?!

1 dzień temu
by Andy Trumper

1 stars

Can this get an more unbelievable …

Can this get an more unbelievable having giving up on spending the esso voucher they gave us yesterday I received an email from them saying it was then...Read more

Can this get an more unbelievable having giving up on spending the esso voucher they gave us yesterday I received an email from them saying it was then who stopped it as fraud protection as it was unusual behaviour but I will be able to use in 3 days time and they said it was £100 not £10 as it was seriously can you get a £100 in any car and why when I called them did they say there was no problem just stupid it's there voucher so I complained and they just replyed just leave it 3 days and it will be ok do they know what they are doing do I seriously have to visit the garage again

1 dzień temu
by rocio

1 stars

No sirve para nada de lo que se oferta

Reclamo un servicio de mensajería que nunca se hizo ya que al cabo de una semana no habían ido a recoger el paquete a las horas que indiqué con lo cual...Read more

Reclamo un servicio de mensajería que nunca se hizo ya que al cabo de una semana no habían ido a recoger el paquete a las horas que indiqué con lo cual tuve que pagar a otra empresa. Reclamo y me dan la razón y al cabo de 10 días me mandan mail diciendo no pueden recuperar mi dinero de la empresa vendedora. Después de varios intentos de llamada consigo hablar y me dicen como la mensajería acudió a recogida aunque no fueran las horas no pueden hacer nada !!! Que me ponga en contacto con la mensajería y lo cancele. Lo hago y me dicen como hace más de 15 de la contratación del servicio ya no se puede cancelar!!!. Si me lo hubieran dicho nada más reclamar a Paypal podía haber recuperado el dinero.

2 dni temu
by Jonathan Hatton

1 stars

the very worst customer focused company …

the very worst customer focused company on earth.

2 dni temu
by T

1 stars

Awful company

Tried making a claim for an item that arrived damaged so i could return and get a refund, Paypal took sellers side even though i had evidence they never...Read more

Tried making a claim for an item that arrived damaged so i could return and get a refund, Paypal took sellers side even though i had evidence they never asked for it they just closed the case. Awful company.

2 dni temu
by GEORGE

2 stars

Dissatisfied after many years

I have been using PayPal since 2002, initially with my Ebay purchases and then with other companies as well. Basically it always made me feel safe...Read more

I have been using PayPal since 2002, initially with my Ebay purchases and then with other companies as well. Basically it always made me feel safe knowing they were the only ones having hold of my credit cards data. But just recently something 'strange' happened: after so many years and thousands of money spent through Paypal , I made a purchase of an antique art book through Abebooks which I wanted like crazy, at a very reasonable price. On Abebooks check out I made the mistake of choosing Paypal as a payment method. I was forwarded to Paypal but when I clicked the pay button I got a notification that my transaction looked suspicious (!!!!!) and that it would be left pending until Paypal decided that it was ok! That was a small shock for me , didn't expect that, first time with Paypal for a small amount of money. I felt very frustrated since the pending transaction would be cleared after 3 days! I feared that the book trader might then cancel the purchase and I would lose that book...and the ordeal continued once I decided I wanted to contact Paypal's customer service! What a labyrinth, specially designed to get you nowhere!!! Spent so much time trying to figure out how and when I almost got there I kept getting a notification that my name and surname fields were incorrect (the same ones that they were on their database since 2002!). Then I tried to cancel the pending transaction from my account so that I could go back to Abebooks and use a credit card directly. No! Their system would not allow that.. Anyway, after 3 days I got a message that my transaction was ok and the trader got his money...what can I say? Since this happened I decided I would stop using Paypal and do this only when is necessary... Is sad when a huge company makes millions out of its customers but at the same time does not care to provide the proper environment for good communication and right give and take...

2 dni temu
by Haarvi Singh

1 stars

Minus 5 star.plz dont use paypal in …

Minus 5 star.plz dont use paypal in india.they are doing wrong.they cheated me.i am going to file complaint.if not helps really I will committ sucide. A...Read more

Minus 5 star.plz dont use paypal in india.they are doing wrong.they cheated me.i am going to file complaint.if not helps really I will committ sucide. A person from usa send me 507 usd for order.paypal sent me a mail that payment has been recieved and deducted from buyers account.it will released to me when I submitt tracking details.it has veen one week I submitt but they didnt release.now when I asked by calling them they said this transaction is not valid ask your customer we cant do anything.as paypal itself sent me that transcation number of transaction by mail.now they refused.i am a small trader they cheated me.i am openly saying I will committ sucide if they dont give me my money.Mr von yuri paypal empployee is also asured me by mail that we will resolved this.now customer care refused.

2 dni temu
by Nam

1 stars

Mechanical

Mechanical ! Unprofessional ! Worth - 5 (minus 5) star ! Never recommend buying or sending money through Paypal.

2 dni temu
by David

1 stars

Awful company

Generally a much needed company for ebay but when I used them to transfer money to another paypal (my own but registered in a different country as I was...Read more

Generally a much needed company for ebay but when I used them to transfer money to another paypal (my own but registered in a different country as I was travelling) they froze my account for several months and constantly said they would fix the issue. I asked for the money to be returned to the original account but they refused and held onto it. After several attempts to further verify my ID (which I had done when I signed up), they decided to close my account down without my authorisation and still didn't transfer the money just returned it to the original account. Worst customer service ever.

3 dni temu
by Denys Gorski

1 stars

Buyer beware

Buyer beware! Be very careful. Paypal steals your money and won't return it when they should, and it's their error! They'll take up to 30 days to return...Read more

Buyer beware! Be very careful. Paypal steals your money and won't return it when they should, and it's their error! They'll take up to 30 days to return an error to my account, but they sure are fast to take it out! This was their error, and they're holding my money unfairly. Also, this holiday season, they are WAY OVER THEIR HEAD! Their automated system hung up on me 3 times stating "technical problems with the network". And when I was in phone call queue for a return call, they never made it. TERRIBLE. Sadly, I've lost a lot of faith in PayPal this year.

3 dni temu
by Anders Iversen

1 stars

I sold a spare key to a PS4 game and got screwed by PayPal

I sold a spare key to a PS4 game via eBay And 2 days after I sent the code, the buyer contacted PayPal to get a refund. And since there is no way to...Read more

I sold a spare key to a PS4 game via eBay And 2 days after I sent the code, the buyer contacted PayPal to get a refund. And since there is no way to return a download key that has already been redeemed, PayPal thought that not only should I lose the item I sold as well as pay the scammer in full. I also had to pay a freakin’ $20 fee. I then contacted eBay and they decided that I indeed should get my money back. Problem was that after they sent me the money, the seller once more tried to open a case against me and even though I presented PayPal with tons of information, they once again decided that I should pay them back as well as another fee. So instead of those misely $20 I tried to make on that dumb game, I ended up having to pay over $60 on top of losing the item and PayPal couldn’t care less. So let that be a lesson, never EVER try to sell a download key via paypal, cause all the buyer has to do is tell them that it was an unauthorized payment and they’ll get both your item in question as well as their money back. PayPal did everything to screw me over here.

3 dni temu
by Mark Daniel

1 stars

This company is the biggest fraudster

This company is the biggest fraudster, don't use in any circumstance. I received a payment on 6th of October - paypal obviosly never messaged me or even...Read more

This company is the biggest fraudster, don't use in any circumstance. I received a payment on 6th of October - paypal obviosly never messaged me or even showed on my account that a payment was received. I call the custer service team on 8th of November, they tell me they can see a payment at the back end but my account has limitations and I need to fill a form. I should get the fund in 3-7 days from filling the form. Month goes by no money or communication. I finally call them today just to be told there is nothing in the account, they have no clue how their colleague said there was a receipt and all the their customer agents are faffing around like headless chickens passing my call from one department to another. So basically these scamsters have stollen my £223, no wonder paypal's going to be extinct in the next few year - never ever going to use this crap company.....ffs

3 dni temu
by madrid ista

1 stars

Sellers beware of Paypal

Do not use paypal if you are a seller. Use alternate methods to transfer payments, avoid PayPal if at all possible. Paypal is not a bank. They operate...Read more

Do not use paypal if you are a seller. Use alternate methods to transfer payments, avoid PayPal if at all possible. Paypal is not a bank. They operate under their own rules and can and will put limitations on your account for BS reasons. They can freeze all funds in your account for up to 180 day without any warning for any made up reason they chose. If you want to unfreeze your account, you will have to provide them with sensitive information. They will try to extort personal information from you like your SSN and drivers license and even when you provide these you are still not guaranteed that your account will be unfrozen. DO NOT give these criminals your personal information. When you try to call customer support, you will get transferred over to a bunch of con artists who will all tell you that they can't help you unless you give them all of your personal information. You can also ask to speak with to manager and they will connect you to one of their higher up crooks so he can explain to you why you can't have your money. But it's not all bad, your account will only be limited. This means that you have absolutely no access to the money which belongs to you, but at least you can still receive payments so that Paypal can make even more money off interest for the 6 months they are holding your funds. Oh and sometimes they won't get you limited you right away. They will wait until you have left a lot of money sitting in your account and then they will freeze your money and tell you that it is because a lot of money has been flowing through your account and this is viewed as suspicious activity. In reality they are scared you will withdraw all that money and then in case of any charge backs they will have to take a loss so they have decided that they will just hold on to your money and give it to you when feel like it. Also whatever you do, do not withdraw all your money from your account at once. Paypal doesn't like this and if you do so rest assured that you will be hearing from them soon. Don't give these theives your money. If you must use paypal never leave large sums of money sitting in it, for as long as it's in there it is not really your money. One day you will log in and it will all be gone.

4 dni temu
by Jay

1 stars

I have been waiting for 6 months for …

I have been waiting for 6 months for PayPal to lift the 'limited' bs from my account as I have already sent them proof of Identity, address but for some...Read more

I have been waiting for 6 months for PayPal to lift the 'limited' bs from my account as I have already sent them proof of Identity, address but for some reason they're still reviewing these items. It actually took them months to review 2 documents what crackheads do they hire. I will think twice about using again and warned others to also. Anyway FCK YOU PAYCrap so glad I didn't have any money in my account so they couldn't rob me like they did to others that I know.

4 dni temu
by malgorzata

1 stars

tim incompetente e o professionalita

tim incompetente e o professionalita

4 dni temu
by Michaella Double

1 stars

Insulted & frustrated

So upset, insulted & frustrated! Someone spending on my credit card, I've seen other comments from people with exact same complaint.....even the same...Read more

So upset, insulted & frustrated! Someone spending on my credit card, I've seen other comments from people with exact same complaint.....even the same numbers in the references. I phone Paypal, 30 mins later, a lady who talks like a robot (think scene of talking to robot official from Elysium), tells me it's my 'husband's' email (I kept telling her he's my fiance, she kept saying husband) that appears linked to these payments. I say, no, he's as worried as me about it. He has to call & confirm this. Then she keeps saying if I wanted to file a fraud case against my 'husband'. I kept saying, he hasn't committed fraud against me but she persisted in repeating her insulting comment. Such poor customer relations. I don't normally get angry in these circumstances but did this time & actually reduced me to tears afterwards.

4 dni temu
by Aaron Jervier

1 stars

Absolutely disgusting i made a dispute …

Absolutely disgusting i made a dispute about a seller selling fake goods on paypal. They allowed the seller to not reimburse me no matter going through...Read more

Absolutely disgusting i made a dispute about a seller selling fake goods on paypal. They allowed the seller to not reimburse me no matter going through the whole process of a fraudulent item twice ans 13 calls. I paid over £200 for the item and received 28 back and PayPal think this is correct. Clearly they supoort the fake goods market. Poor customer service, the claims team are rude

4 dni temu
by Greg Murrow

1 stars

Paypal, One Star is a Utter Insult, a headstone with "R.I.P. Bit.." would be more fitting

Paypal, to give them one star is a insult, they deserve no stars. Instead of throwing down a 55,000 word book on what a worthless pile of crap they are, ...Read more

Paypal, to give them one star is a insult, they deserve no stars. Instead of throwing down a 55,000 word book on what a worthless pile of crap they are, its more amusing to watch the videos. Paypal Destroys Freedom Stamps with Illegal Tactics q06OMKjanc or Paypal Destroys Freedom Stamps with Illegal Tactics (short version) BuelrxE2gYn Both are on you tube

4 dni temu
by Angelino Costantino

1 stars

Vergognosa decisione di un reclamo a …

Vergognosa decisione di un reclamo a favore del venditore PuntoComShop che mi manda un cellulare monosim anziché dual sim come da loro descritto....Read more

Vergognosa decisione di un reclamo a favore del venditore PuntoComShop che mi manda un cellulare monosim anziché dual sim come da loro descritto. Delusione totale: a che serve a questo punto paypal?

4 dni temu
by Guerrino Valeriani

1 stars

Ho fatto un acquisto su ebay

Ho fatto un acquisto su ebay, il prodotto risultava difettoso ed ho avviato le procedure di restituzione. II venditore secondo le regole di ebay avrebbe...Read more

Ho fatto un acquisto su ebay, il prodotto risultava difettoso ed ho avviato le procedure di restituzione. II venditore secondo le regole di ebay avrebbe dovuto mandarmi una etichetta per la restituzione ma non lo ha fatto e non interagendo in alcun modo ho dovuto a mie spese spedire il prodotto al venditore. poiché avevo pagato con carta diversa da quella registrata ho dovuto fare una procedura diversa con paypal e seguendo tutte le istruzioni ho caricato immagine della spedizione raccomandata ed ho fatto la stessa cosa con il venditore ed anche con ebay. Dopo qualche giorno mi invia messaggio paypal dicendo che non avendo fornito la tracciabilità della spedizione avevano chiuso la richiesta in favore del venditore, come se non fosse sufficiente averlo comunicato sia ad operatore che a tutte le parti interessate. Ovviamente ho scritto al venditore chiedendo se avesse ricevuto la merce restituita, e mi ha risposto si ho ricevuto la merce ma del rimborso non se ne parla. Morale.. pagato prodotto e spedizione pagata di nuovo spedizione per restituzione ed i miei 140€ ca. Non li ho potuti avere indietro. Paypal le vostre regole vanno riviste e perfezionate, sono molto deluso Guerrino Valeriani

5 dni temu
by Frans

1 stars

Terrible experience

Terrible experience. Not impressed. Staff feel they can bully you.

5 dni temu
by Sami Goodman

1 stars

Awful, avoid if you can

Awful. Commisions are so high and service representatives rude when you finally get through to them. I am saying this as a Merchant trader on Paypal. This...Read more

Awful. Commisions are so high and service representatives rude when you finally get through to them. I am saying this as a Merchant trader on Paypal. This company doesn't deserve to exist

5 dni temu
by Vytautas Kligys

1 stars

Outdated and too expensive

Outdated and too expensive

5 dni temu
by Isabella Pareschi

1 stars

Dovrebbero garantirti una tutela contro …

Dovrebbero garantirti una tutela contro le frodi ma non è proprio così. Feci un acquisto su ebay e pagai con paypal dato che dovrebbero proteggere gli...Read more

Dovrebbero garantirti una tutela contro le frodi ma non è proprio così. Feci un acquisto su ebay e pagai con paypal dato che dovrebbero proteggere gli acquisti in caso di truffe, ricevetti il pacco, l’oggetto era rotto, contattai il venditore prima per cercare di risolvere la questione ma lui volle indietro il pacco a mie spese, io ovviamente non mi fidai, se poi non mi avesse riinviato un nuovo oggetto? Allora aprì una contestazione paypal, dopo una settimana (i tempi sono più o meno questi) mi risposero che dovevo rispedire il pacco al venditore e CHE DOVEVO PAGARE IO LE SPESE DI SPEDIZIONE e che avrebbero effettuato il rimborso soltanto dell’oggetto è soltanto dopo che il venditore confermasse di averlo ricevuto indietro. Io dico, l’oggetto mi è costato 10 euro, la spedizione me ne sarebbe costati 9,90, non ne valeva la pena. Decidi così di chiudere la pratica e di tenermi l’oggetto rotto che poi ho dovuto buttare via. Ora vorrei sapere dove sta questa tutela che loro dicono tanto di promettere. Mi sono proprio sentita presa in giro, dopo il danno anche la beffa.

6 dni temu
by Jimmy Burch

1 stars

Absolutely awful

Absolutely awful! Sold a phone on eBay and the hassle I had to go through just to withdraw my money! Will never be using PayPal again. Sold item and...Read more

Absolutely awful! Sold a phone on eBay and the hassle I had to go through just to withdraw my money! Will never be using PayPal again. Sold item and customer paid straight away. Item sent and received within 48 hours. Had to wait a week, then only for PayPal to limit my account. After having to speak to a member of the team from PayPal I could finally withdraw my funds. That’s not all! They now want to review my withdrawal because of the amount of money it is. So it’s now onto the second week waiting for the withdrawal of my funds. Complete joke of a system.

6 dni temu
by Boki

1 stars

Ordered earplugs trough gearbest

Ordered earplugs trough gearbest. Received empty envelop. Recorded it on video and send to them. They offered 2\3 of price. Claimed trough PayPal and...Read more

Ordered earplugs trough gearbest. Received empty envelop. Recorded it on video and send to them. They offered 2\3 of price. Claimed trough PayPal and they refused it to their favor without even explaining why. So what is point of using them to buy on the Internet?! If not receiving your order is not good enough what is it?!

6 dni temu
by CJ Frank

1 stars

So PayPal is supposed to be about the …

So PayPal is supposed to be about the customer making sure guaranteed money back blah blah blah but I am stuck between three different companies because...Read more

So PayPal is supposed to be about the customer making sure guaranteed money back blah blah blah but I am stuck between three different companies because nobody wants to take responsibility for the money that's missing my bank PayPal and Gilda actually so I have $144 missing and I've tried to be polite and understanding and I've shown proof and what happened to the customers first and money back guarantee and all that drama is bullcrap who's going to pay for my Hundred $144 for Christmas they don't want to and it was their mistake.



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Informacje o usłudze

Czas otwarcia konta Kilka minut
Opcje wpłaty Karta kredytowa
Karta debetowa
Konto bankowe
Paypal
Opcje wypłaty Konto bankowe
Kwota minimalna -
Kwota maksymalna -
Dostępne języki
Français
English
Deutsch
Polski
Español
Português
Italiano
Przekazy osobiste Tak
Klienci biznesowi Tak
Zaawansowane kontrakty walutowe Nie
Wymagane dokumenty -
Aplikacja na iOS Tak
Aplikacja na Android Tak

Informacje o firmie

Typ operatora Portfele elektroniczne
Aktywny od 1998
Centrala Palo Alto

Dane kontaktowe

Kontakt do działu pomocy -
Godziny dostępności -
Twitter @paypal
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