PayPal - Niezależna recenzja

Czy warto używać PayPala do wysyłania pieniędzy za granicę?

Choć PayPal świetnie nadaje się do realizacji przelewów krajowych, to przy przelewach międzynarodowych warto poszukać innego rozwiązania.



Ocena PayPal przez Monito

PayPal to największa na świecie firma od obsługi płatności internetowych — używa jej aktywnie prawie 200 mln posiadaczy kont. Co roku na PayPalu realizowane jest ponad 6 mld transakcji o wartości ok. 354 mld USD. PayPal służy głównie klientom i sprzedawcom do płatności za handel elektroniczny (tj. za towary i usługi kupowane online). Jednak można go także używać do realizacji przelewów znajomym i rodzinie z całego świata.

Dzięki serwisowi PayPal można wysyłać pieniądze ze 161 krajów do odbiorców w 78 krajach i z wykorzystaniem 26 walut. Odbiorca może te środki następnie przelać na konto bankowe lub zapłacić nimi bezpośrednio za towary i usługi online.

Wygodna i bezpieczeństwo serwisu PayPal mają jedną wadę — wysoką cenę. Międzynarodowy przelew z opłatami za wymianę walut kosztuje co najmniej 2,8% jego wartości. Jednak przeważnie łączne opłaty są dużo wyższe. Mogą nawet sięgać prawie 10%. Ponieważ prawie zawsze można skorzystać z tańszych usług, zalecamy poznanie ich tutaj. Jeśli mimo tego zdecydujesz się na przelew przez PayPal, przeczytaj nasz artykuł „Kursy wymiany i opłaty za serwis PayPal”. Dowiesz się z niego, jak obniżyć koszty przelewu.




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3 305 recenzji klientów na PayPal - Trustpilot


23 godziny temu
by Simon Barton

1 stars

Ripped off again.

Ripped off again. Paypal/Ebay have just taken a 5% unnanounced tax on my purchase via them. I paid in euros using a credit card- but, without warning,...Read more

Ripped off again. Paypal/Ebay have just taken a 5% unnanounced tax on my purchase via them. I paid in euros using a credit card- but, without warning, nor permission- they exchanged at a very bad rate before submitting the charge to my cc. This is surely illegal.

23 godziny temu
by soneni mabena

1 stars

Very very stupid people to deal with

Very very stupid people to deal with. Been with pay pal for years and recently sold a jumper to someone In London and they claimed through pay pal saying...Read more

Very very stupid people to deal with. Been with pay pal for years and recently sold a jumper to someone In London and they claimed through pay pal saying the item was faulty which was all a lie. Paypal refunded the person without my item being sent back and they are now saying I pressed a button asking them to refund. At first I had sent an email to the buyer saying they should return the item to me first of which they didn't. When I spoke to Pay pal they simple said they couldn't help me because I had pressed a button authorising them to refund without my item being sent back. I feel that they are just supporting criminals because this guy obviously knew what he was doing. I 've not been supported by them whatsoever and it's frustrating because I had put my trust in them. There are obviously not as good as they claim.

23 godziny temu
by Azman

3 stars

It is a great service

It is a great service, but it isn't available in many countries still. So, sometimes I have a hard time sending my freelance employees their payment and...Read more

It is a great service, but it isn't available in many countries still. So, sometimes I have a hard time sending my freelance employees their payment and have to look for other payment methods. That's frustrating. They need to fix it


Więcej opinii

23 godziny temu
by Alfonso Rapicano

1 stars

E solo una presa x il c...o

E solo una presa x il c...o, ho aperto una contestazione x un cellulare diverso dalla descrizione convertendola in reclamo,Paypal contatta sia me che il...Read more

E solo una presa x il c...o, ho aperto una contestazione x un cellulare diverso dalla descrizione convertendola in reclamo,Paypal contatta sia me che il venditore sentendo le motivazioni,dopo 2/3 giorni chiude la pratica a favore del venditore(DISONESTO E PEZZO DI M...A) senza spiegazioni. Allora che pensare di Paypal:che sono prima loro i ladri Metto 1 stella xche 0 non si puo mettere

1 dzień temu
by Daniel Pawlak

1 stars

NOT Environmental friendly

I asked previously if PayPal could modify their page layout to avoid the large amount of wasted blue ink (blue banner is appox 1/2 inch wide with approx 1...Read more

I asked previously if PayPal could modify their page layout to avoid the large amount of wasted blue ink (blue banner is appox 1/2 inch wide with approx 1 inch sides) and an unneeded extra page when we print this page. The large blue header is pretty, but is totally useless, plus it requires TWO pages to print this confirmation for our records. They responded that --- We do not have plans to update our page layout but you may adjust your printer or page settings or copy and paste the page to a word doc or notepad to help with this. ---. Not an environmental friendly company !

1 dzień temu
by hikinggearlab

4 stars

Good service

Always, I had very good experience with paypal. Till now I got all great services from them.

1 dzień temu
by clifford baptiste

1 stars

wish i had looked at these reviews …

wish i had looked at these reviews before i opened an account. customer service is appalling. i was told by customer service that it wasnt a problem to...Read more

wish i had looked at these reviews before i opened an account. customer service is appalling. i was told by customer service that it wasnt a problem to cancel a transaction only to find out that they had made no attempt whatsoever to do so.after speaking to paypal to find out why they had not done what they had confirmed would be done. was told by another customer service personnel that they could see on their system that a request to cancel the transaction had been made and they couldn't understand why it had not been acted upon. after checking with the other parties concerned i was informed that there had been in fact no request from paypal to cancel my transaction, so i rang paypal again to complain and spoke with a number of persons there who confirmed that they could find no record of the request to cancel the transaction. i will claim a refund then cancel the paypal account with immediate effect.

1 dzień temu
by Mandy

1 stars

Bad telephone service

Bad telephone service. Held money for no reason.

1 dzień temu
by Katalin Hajdukovics

5 stars

AQUISTARE IN SICUREZZA TRAMITE PAY PAL

Ho fatto un acquisto tramite Paypal,purtroppo azienda mi ha truffato,e ho dovuto fare un reclamo al pay pal, che mi ha risolto il problema, e i soldi sono...Read more

Ho fatto un acquisto tramite Paypal,purtroppo azienda mi ha truffato,e ho dovuto fare un reclamo al pay pal, che mi ha risolto il problema, e i soldi sono stati versati sul mio contoe un servizio cortese,eccellente, 5 ++++++ Grazie mille

2 dni temu
by Mister Squirrel

1 stars

Awful company…If I could give minus stars, I would!

I have spent two hours on consecutive days, simply trying to send MY money to someone. When asked to verify my identity by calling me or sending an...Read more

I have spent two hours on consecutive days, simply trying to send MY money to someone. When asked to verify my identity by calling me or sending an email, i entered both numerous times, only to receive no call and no email. Now I had someone annoyed at me, because I can;t pay them and they're waiting for my money for their own cash flow. This, I was assured was sorted on tuesday (just try again in an hour) I waited until wednesday. NOPE still doesn't work... so here I am again, taking time when I finally finish work, to sort out problems that the billionaire corporation should be sorting out themselves. And my creditor now is untrusting of me, as he still hasn't been paid I hate banks, but even they aren't as awful as this. Hideous Company I would like to say that the two separate women I spoke to were courteous and helpful, unfortunately their employers are dreadful and clearly hold their customers in utter contempt

2 dni temu
by nicoleta

1 stars

Paypal abusive policies hold on to people money

I don't think you understand The buyer left positive feedback on a sealed phone What do you expect to go wrong? Why don't you just aknowledge you're...Read more

I don't think you understand The buyer left positive feedback on a sealed phone What do you expect to go wrong? Why don't you just aknowledge you're using customers money under the abusive policy I have £6 in my account and I need to survive on those till you decide to let me use my money , not yours , mine . I am so furious I won't hesitate to share this abuse with everyone I know. I bet you're not that desperate and I know you don't know how it's like Just wish you will get better competition out there and all customers move over from abusive , greedy paypal Let go of my money today ! Buyer is happy! Phone is brand new! Feedback was received positive! Thieves!It past 3 days already! I will post on trustpilot and other websites everyday!

2 dni temu
by DL

1 stars

Don't trust them!

I returned an item I bought online and which I used Paypal to pay for. Paypal informed me on 10/10 that they had received the refund. On 17/10 the money...Read more

I returned an item I bought online and which I used Paypal to pay for. Paypal informed me on 10/10 that they had received the refund. On 17/10 the money had cleared, phoned them and they say it will be another 5-7 working days before I will be refunded, effectively meaning they are holding on to my money for no reason whatsoever (when we know they could immediately transfer to my bank account) for two and a half weeks! Have used PayPal for years and often had problems (do not trust their 'protection' claims, they will quote this and that policy to get out of refunding you) but this is the final straw. I will never use Paypal again. I recommend you don't either.

2 dni temu
by ANGELO RUFINO

1 stars

SONO DEI LADRI E SCORRETTI MI HANNO …

SONO DEI LADRI E SCORRETTI MI HANNO CHIUSO IL CONTO CON LA SCUSA CHE HO APERTO TROPPE CONTESTAZIONI ...7 in un anno TRA CUI 5 chiuse da me per aver...Read more

SONO DEI LADRI E SCORRETTI MI HANNO CHIUSO IL CONTO CON LA SCUSA CHE HO APERTO TROPPE CONTESTAZIONI ...7 in un anno TRA CUI 5 chiuse da me per aver risolto con il venditore Mai più Paypal.....

3 dni temu
by Sebastian Miller

1 stars

These guys steal from your accounts and …

These guys steal from your accounts and don't even show it in the history. About a couple of months ago I noticed that every other day $1 to $5, never...Read more

These guys steal from your accounts and don't even show it in the history. About a couple of months ago I noticed that every other day $1 to $5, never integer values, always with a few cents, were being deducted from my running balance. Checked history, nothing that shows why: no purchase, no payment, no fee, nothing. I let it go for a few weeks until it went from $1050 (it was this exact balance I received from a site and I had a clean balance before) to $996,11. That's when I called them and had to to talk to 3 different operators each keeping me on hold for 15 to 30 minutes until the last one lied to my face saying I never had $1050 in my account and their own history proves it! I took all my money away before they could steal from me and closed the account. These guys make their billions stealing from the little guys like me and they know the little guy has no money to put them in court. This is my experience and I will never use PayPal again... there no "Pal" there.

3 dni temu
by nicoleta

1 stars

This is unacceptable thieves!

This is unacceptable , these bunch of thieves are using peoples money without their consent. I sold a Iphone 6 for £249 and they place the money on hold...Read more

This is unacceptable , these bunch of thieves are using peoples money without their consent. I sold a Iphone 6 for £249 and they place the money on hold because that's what they want to do and they compose a policy and thats it there's nothing you can do. They say its for safety but the buyer sent positive feedback and still they keep my money. Transaction was succesfull and they won't allow me to have my money , however the greedy bastar took their share first so that was ok to do. I have 2 children and they need nappies and food but I cannot buy because paypal holds my money. You don't have my consent to keep my money thieves!! F***k your policy!!! Give me my money they are not your money thieves!!! Nicoleta Vraciu

3 dni temu
by sue Schofield

1 stars

Victim of on-line fraud now PayPal harassing me

Someone managed to hack into a number of PayPal accounts all on the same night, all payments to Ann summers. I contacted my bank and PayPal and my bank...Read more

Someone managed to hack into a number of PayPal accounts all on the same night, all payments to Ann summers. I contacted my bank and PayPal and my bank refunded the money. I took time off work and even managed to get the goods sent back to sender. PayPal now are threatening debt collectors. They are harassing me on the phone demanding money. I have proof they have never refunded me but they don't care. It's an absolute scam. I have been a victim of a crime, that was awful now I've realised PayPal are trying to con me. I am under so much stress and feel sick every time the phone rings. AVOID AVOID most awful company ever. Your money is not safe with them!!

3 dni temu
by clifford pollard

5 stars

I've never had a problem with them

I've never had a problem with them. At least it's not worldpay where there stealing your money by getting you on a contract you didn't sign up for. A...Read more

I've never had a problem with them. At least it's not worldpay where there stealing your money by getting you on a contract you didn't sign up for. A rude employee is not so bad compared to worldpay

3 dni temu
by Lee Lee

1 stars

STOP!!! Bad company, bad service!

STOP!!!! I transferred money from my PayPal account to my bank account and the money just went missing. Nearly four weeks later and many many phone calls...Read more

STOP!!!! I transferred money from my PayPal account to my bank account and the money just went missing. Nearly four weeks later and many many phone calls l have had to make l finally received my money. What a shame l use to use PayPal to purchase things online, but not anymore. I had no call backs as l was told l would, bad customer service skills. DO NOT TRUST PAYPAL!!!! I DONT THEY HAVE NOW BEEN DELETED, I SUGEST YOU ALL DO THE SAME DONT BE RIPPED OFF!!!

4 dni temu
by Tyesha Peterson

1 stars

They have been holding my money for …

They have been holding my money for almost 3 days now and I still have not got an answer to why all I've been getting is there so sorry and they will try...Read more

They have been holding my money for almost 3 days now and I still have not got an answer to why all I've been getting is there so sorry and they will try to have it resolved shortly I was strongly strongly suggest to never use PayPal I have recently transferred over to zelle pay and they are so much better you get your money faster and they don't charge you 3%bike PayPal to put you through all these problems please please please let my pain and suffering be a lesson to you and please do not use PayPal

5 dni temu
by Sheila Ditch

5 stars

I have been having dreadful problems …

I have been having dreadful problems trying to get a refund from MY Hermes. Fortunately, I paid them via PayPal and one phone call to Paypal had the...Read more

I have been having dreadful problems trying to get a refund from MY Hermes. Fortunately, I paid them via PayPal and one phone call to Paypal had the problem sorted. I would recommend PayPal without reservation but avoid MY Hermes like the plague!

5 dni temu
by Adam

1 stars

PayPal held my money and blocked me forever

I had money in my PayPal account and when I tried to withdraw it they blocked me from using PayPal forever. I was treated with disdain by the staff, as if...Read more

I had money in my PayPal account and when I tried to withdraw it they blocked me from using PayPal forever. I was treated with disdain by the staff, as if I was a common criminal. No good reason was given other than someone somewhere had issued a "parting ways" to my account. Now I have to wait up to 180 days for them to give my money back. Use PayPal at your own peril. PayPal may find an erroneous excuse to permanently close your account then hold your money for half a year (no doubt generating interest for them). I have many friends who have been treated this way and reading around online, this is a common occurrence. Some people have had as much as 40,000 held in their account. I am a genuine certified surgeon. For anyone to have been treated his way is a disgrace. I hope people see the light and leave this unreliable bullying corporate giant.

5 dni temu
by SMCA

1 stars

I use them to buy items online …

I use them to buy items online specially if I'm not familiar with the website I'm buying from due to the security they USED to offer. however, my last...Read more

I use them to buy items online specially if I'm not familiar with the website I'm buying from due to the security they USED to offer. however, my last experience with them was the WORST experience of my online shopping EVER. I found a website selling cute stuff online and they had a sale (or that's what I thought). I ordered some items and my total was about $335. I used Paypal of course. They started to send me the stuff in different packages. Horrible quality fabric (discolored fabric on two), cheap replica of the pictures they used on their site and the sizing was from hell. I'm a size small and some of them wouldn't go higher than my knees. the body suite was made in the kids size and some of them had different measurement between right and left sides. On top of that, they didn't send me two of the items saying they are out of stock but they didn't refund me for those two. I opened a claim with Paypal explaining everything. I've been following up with them for the past two months and NOTHING. they keep repeating themselves like a recorded voice on a machine. they are asking me to return everything in order to receive my money back. Guess what? the site managed to not show that they are not USA based and they are located in Hong Kong. my return label will cost me over $130 dollar and they won't pay for it. they know I won't spend that much and they are refusing to provide me with a return prepaid lable since they know they stuff are garbage. I sent Paypal picture of my estimated shipping cost and pictures of the items and they keep repeating themselves " you have to return everything to get your money back" why would I want to spend that much money on top of what I paid already to send garbage back and I'm not even sure if they will refund me. I asked to at least get a refund on the two items I didn't receive and they say it's either all or nothing???????? WHAT???????? they won't even follow up on what I paid for and didn't get. I was soooooooooo upset and when I talked to few people about them, they all confirmed that Paypal customer service is NOT what it used to be and they don't care for their customers protection anymore. OBVIOUSLY. THE ONE WHO HELPS A THIEF IS A THIEF HIMSELF.

5 dni temu
by Alex Grant

1 stars

Terrible and unhelpful customer service

Worst customer service I have ever experienced, called today to try and get information about a pending payment and was greeted by an incredibly rude and...Read more

Worst customer service I have ever experienced, called today to try and get information about a pending payment and was greeted by an incredibly rude and unhelpful woman, who continuously interrupted and spoke over me, not letting me get a single word in whilst I was trying to explain my problem properly. And then seemed to find it amusing and even laughing in a patronising manner when I asked her to clarify something. She spent the whole of two minutes droning on about mostly unrelated things and how she was just going to send an email, then when she finally shut up a moment for me to get a chance to ask about the problem I was having, she completely ignored me, said thank you for calling and ended the call. So after a twenty minute wait, was on the phone for three minutes max, didn't get a chance to explain anything and was left none the wiser to the issue of my payment and only more frustrated by the end. Honestly think I would have received more help from a chimpanzee, appalling service and unprofessional staff attitude. Hopefully they'll have more helpful people there in the future but this was nothing but a waste of time and the only result was feeling annoyed afterwards.

6 dni temu
by Jonathan Worthy

1 stars

Shambles

Shambles! I can’t begin to tell you the amount of calls I have put into PayPal about one issue or another and the answer is always the same...we can’t...Read more

Shambles! I can’t begin to tell you the amount of calls I have put into PayPal about one issue or another and the answer is always the same...we can’t help you will have to wait for the refund/process/transaction/investigation.....the list goes on! Awful company that have completely monopolised the eBay marketplace! Latest issue is a refund that was taken from my account 3 times! Yet I have to wait for it to be returned 7 working days! Robbery!

6 dni temu
by Melissa R. Riley

5 stars

PayPal is awesome

I always use PayPal to make my online purchase and it's always a smooth experience! It's very reassuring knowing that they provide protection from fraud,...Read more

I always use PayPal to make my online purchase and it's always a smooth experience! It's very reassuring knowing that they provide protection from fraud, and that they keep my credit card information private from websites. I would recommend them to anyone!

1 tydzień temu
by Mark Rountree

1 stars

Ebay seller with local pickup issues

If you are a seller on Ebay and you elect to have the item as "local pickup" and accept payment through paypal, you will have to wait at least...Read more

If you are a seller on Ebay and you elect to have the item as "local pickup" and accept payment through paypal, you will have to wait at least 21 days to have access to your funds once the buyer pays through paypal. There is no way for the buyer to complete the transaction at the time of delivery and release the funds to the seller. It would have been better to just accept cash at the time of delivery but I thought having the convenience of adding paypal to the auction would be beneficial for buyers and make the transaction more attractive. As a seller, you have the paypal fee deducted immediately and still have to wait for your money. This is an unacceptable practice for this type of transaction - sellers be aware of this situation.

1 tydzień temu
by Sunny

1 stars

Bad experience with Paypal

I had bad experience with Paypal. They give opportunity to online crime. I purchased a CV service from targetedcv.co.uk The supplier asked me to make...Read more

I had bad experience with Paypal. They give opportunity to online crime. I purchased a CV service from targetedcv.co.uk The supplier asked me to make payment in advance. The service is called full Monty. I paid £99.98 for it. The supplier let me choose one of 5 templates for CV, to be honest, you can find the 5 CV templates anywhere. Eventually, I only got a draft CV and very short draft CV cover letter from him. Since then I contacted the supplier for many times for full Monty service. He never replied me. I have to claim money back though Paypal. However, Paypal told me their buyer protection policy does not cover this kind of service. I lost £99.98 to a liar, but a learnt from my mistake. Please carefully check with Paypal when you make purchase online. Paypal wouldn't protect you if you fall in online scam.

1 tydzień temu
by Mariantonietta

5 stars

Questo è quello che dico alla PayPal …

Questo è quello che dico alla PayPal dopo essere incappata in un incauto acquisto su un sito pericoloso: "Vi ringrazio tantissimo per il rimborso...Read more

Questo è quello che dico alla PayPal dopo essere incappata in un incauto acquisto su un sito pericoloso: "Vi ringrazio tantissimo per il rimborso che mi avete fatto ottenere. Vi ringrazio non solo per aver recuperato la cifra spesa, ma soprattutto per la tutela ricevuta, per la sicurezza che avete garantito, tutte cose che ormai al giorno d'oggi rappresentano merce rara ed impagabile a qualsiasi cifra. Era la prima volta che effettuavo un acquisto on line tramite paypal e meno male!!! Mai più ne farò in maniera diversa." Data la mia esperienza, consiglio a tutti la tutela offerta dal sistema di pagamento PayPal...il venditore truffaldino troverà pane per i suoi denti!!!

13.10.2017
by Tom

1 stars

Stanno perdendo credibilità.

Ho Acquistato uno smartphone da Eglobal che è risultato, dopo 2 mesi e come ammesso da Eglobal, smarrito dal corriere. La conclusione dei signori di...Read more

Ho Acquistato uno smartphone da Eglobal che è risultato, dopo 2 mesi e come ammesso da Eglobal, smarrito dal corriere. La conclusione dei signori di PayPal, via telefono, è stata che io sia andato in Inghilterra dal corriere e lo abbia prelevato da me. Ovviamente la tanto sbandierata protezione cliente non ha coperto la cifra spesa. Ammetto però che, per cifre decisamente minori, sono stati in passato efficienti, da qui ho il dubbio che vi sia una policy in relazione alla somma da rimborsare.

12.10.2017
by Soren

1 stars

Do NOT relay on "Buyer Protection"

Do NOT relay on PayPal's buyer protection .. !! I bought a product at "ExtremeDeals" (which ignores your inquiries .. !!), but the purchased...Read more

Do NOT relay on PayPal's buyer protection .. !! I bought a product at "ExtremeDeals" (which ignores your inquiries .. !!), but the purchased item was never delivered. I therefore requested PayPal to withdraw my payment, which they refused on the grounds that ”..PayPal had received a ”valid tracking number" from the seller.” ..?? I contacted PayPal and emphasized that a tracking number (which, incidentally, referred to an useless tracking site ...) does not provide any prove for whether the buyer has received the item, as this can only be proven by submitting a receipt signed by the recipient. For the same reason, I asked PayPal to claim a prove for my reception of the alleged delivery, but PayPal simply reiterated that "PayPal had received a valid tracking number and therefore closed the dispute" .. !! Believe me! PayPal is not you pal at all..! "Buyer Protection" must clearly be perceived as "Seller Protection".



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Informacje o usłudze

Czas otwarcia konta Kilka minut
Opcje wpłaty Karta kredytowa
Karta debetowa
Konto bankowe
Paypal
Opcje wypłaty Konto bankowe
Kwota minimalna -
Kwota maksymalna -
Dostępne języki
Français
English
Deutsch
Polski
Español
Português
Italiano
Przekazy osobiste Tak
Klienci biznesowi Tak
Zaawansowane kontrakty walutowe Nie
Wymagane dokumenty -
Aplikacja na iOS Tak
Aplikacja na Android Tak

Informacje o firmie

Typ operatora Portfele elektroniczne
Aktywny od 1998
Centrala Palo Alto

Dane kontaktowe

Kontakt do działu pomocy -
Godziny dostępności -
Twitter @paypal
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