TorFX - Recensione indipendente

Tutto quello che devi sapere prima di inviare denaro con TorFX



Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



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2.268 recensioni di utenti su TorFX - Trustpilot


1 settimana fa
by Vanessa Coote

5 stars

Very helpful and quick.

Very helpful and quick.

11/10/2017
by Elena Semenova

2 stars

Useless website

Same as worldfirst - when i visit a website like that i want a quick answer to my question. If i cannot find anything useful within 3 minutes i go...Read more

Same as worldfirst - when i visit a website like that i want a quick answer to my question. If i cannot find anything useful within 3 minutes i go somewhere else. Because my time costs money. And you don't respect my time if you place plenty of not useful content around and make me feel like i got lost in a chinese megapolis. I had a simple question - can i send money to Ukraine for a personal reason and how much it would cost me. I thought since this company does money transfers - it will be pretty simple to know the locations and the price - lol not. I could not find any answer navigating back and forth a number of useless meaningless pages. To get a quote they want you to give them your phone number and email, without even asking which corner of the world you want to transfer your money to - yeah, sure thing a call from you will be very helpful for me. Who and why reviews this Torfx good ever? :)

10/10/2017
by Gerald Aston

5 stars

Very good service

Very good service


Più recensioni

09/10/2017
by Hywel Williams

5 stars

I would recommend but you have to get …

I would recommend but you have to get your on line info better. Some of the info on the links did not make sense and I had to phone for clarification. The...Read more

I would recommend but you have to get your on line info better. Some of the info on the links did not make sense and I had to phone for clarification. The transfer went smoothly and I would use you again, and recommend if someone asked..

09/10/2017
by Raymond Phillips

5 stars

No problems

No problems. Very helpful and patient staff ! thank you.

09/10/2017
by Francesca U.

5 stars

I have used the service of TorFx and …

I have used the service of TorFx and the customer care has been excellent.

08/10/2017
by Anthony Heafield

3 stars

Having scoured the internet to find a …

Having scoured the internet to find a money transfer company, I was happy to use TorFX. Having then transferred £83000 to the company for conversion into...Read more

Having scoured the internet to find a money transfer company, I was happy to use TorFX. Having then transferred £83000 to the company for conversion into Euros, I was hoping that the broker would use his skill & knowledge of the markets to obtain the best currency deal for his client. Instead of which I was given a poor rate immediately when Sterling was actually in the ascendancy for a few days. As a result, due to the broker's hastiness, I lost out on about 3000 Euros in the transaction-a bit disappointing to say the least. Will think twice about using TorFX should the occasion arise in the future

07/10/2017
by Anthony Pule'

5 stars

I found the whole joining process

I found the whole joining process, very quick, straight forward and easy and easy it to use. Chris Clemens was extremely helpful. and kept me well...Read more

I found the whole joining process, very quick, straight forward and easy and easy it to use. Chris Clemens was extremely helpful. and kept me well informed during the process

07/10/2017
by Roger Leek

5 stars

Super Service

Super service. It's the first time we've used such a service and after a long period of searching reviews, we plumped for TorFX as they seemed to be...Read more

Super service. It's the first time we've used such a service and after a long period of searching reviews, we plumped for TorFX as they seemed to be ahead of the pack. We used them to transfer the money to buy our retirement home in Portugal and found them first class. Dominic is our account manager and he has been a boon. His help and advice have been invaluable. Nothing was too much trouble and having someone real on the end of the telephone line to talk to is a luxury in this day and age, particularly when you can speak to the same person every time. It made everything so much easier. We look forward to a long future relationship with Dominic and TorFX.

07/10/2017
by Jacqueline Walsh

5 stars

Quick responses and kept informed …

Quick responses and kept informed throughout the process. I'm a new applicant to TorFX but it was a painless experience

07/10/2017
by David Mayled

5 stars

Never moved a big chunk of money to …

Never moved a big chunk of money to another county and currency before but Alex Latham at Ramsdens made it very easy - 5 stars

07/10/2017
by Valentina Di Piazza

5 stars

excellent service

excellent service! Fast, efficient and professional

07/10/2017
by Sonia Jeliazkova

5 stars

I'm absolutely amazed with the service.

I'm absolutely amazed with the service. Helpful and trustful. Thank you!!

07/10/2017
by Peter Gallagher

5 stars

At the age of 83

At the age of 83, I was spoken to at all times in a language that I could understand. I was also delighted with the speed with which my transaction was...Read more

At the age of 83, I was spoken to at all times in a language that I could understand. I was also delighted with the speed with which my transaction was completed.

07/10/2017
by Lesley Maier

5 stars

The company and employees are very …

The company and employees are very competent, helpful, kind and show a lot of patience. They take you through everything step-by-step and keep you...Read more

The company and employees are very competent, helpful, kind and show a lot of patience. They take you through everything step-by-step and keep you informed of any changes. I would certainly recommend this company to anyone.

07/10/2017
by simon broom

5 stars

The service was both fast and efficient …

The service was both fast and efficient and my contact John Cameron kept me in the loop as well as being a pleasant and engaging person.

07/10/2017
by Margaret Whelan

5 stars

GDP currency exchange to Australian dollars

Very pleased with the service. Especially the efficiency of Ally Phillips

06/10/2017
by Eimhin De Roiste

3 stars

I thought the timing of Luke Zorabs …

I thought the timing of Luke Zorabs calls were very good and relvant to market events and he has a great understanding of the FX market. I found their...Read more

I thought the timing of Luke Zorabs calls were very good and relvant to market events and he has a great understanding of the FX market. I found their daily newsletters to often be too late or out of date to be useful. My transaction with tor was smoth. I have found a new currency broking service that undercuts torfx and all other traditional brokers transfer costs/trade rates by at least 50% so I will not be using torfx again.

06/10/2017
by Lesley CG

5 stars

Would recommend TorFX without reservation.

I found the whole experience of using TorFX very satisfactory. It was good to have a specific named person, Josephine, handling my currency deal, and I...Read more

I found the whole experience of using TorFX very satisfactory. It was good to have a specific named person, Josephine, handling my currency deal, and I was reassured during the relationship that I was able to establish with her by email and phone that the company would do their best to help us achieve the best possible result. At all times I was confident in the security and processes of the transactions.

06/10/2017
by Simon Cocks

5 stars

Excellent

Excellent, professional and friendly service

06/10/2017
by Elizabeth Edmondson

5 stars

Very easy transaction

Very easy transaction. The staff were very patient and helpful.

06/10/2017
by Rodger Holcombe

5 stars

Professional & Personable service

Thoroughly professional, whilst relaxed and friendly. Any cost, technicality or area of doubt was clearly explained to me by my account manager. The whole...Read more

Thoroughly professional, whilst relaxed and friendly. Any cost, technicality or area of doubt was clearly explained to me by my account manager. The whole process happened exactly as I was led to expect, and the very reasonable charges were precisely as described to me in advance. And their offices are in Cornwall. If you get the chance to chose your account manager, mine was Hazel Tompkins!

06/10/2017
by peter

5 stars

Very professional

Very professional, very clear and friendly. I highly recommend this company.

06/10/2017
by Marion Taws

5 stars

…A great experience

We were looked after by Jerry Rowe who was so helpful. He kept in touch regularly and updated us on the rate of exchange.He was polite and very respectful...Read more

We were looked after by Jerry Rowe who was so helpful. He kept in touch regularly and updated us on the rate of exchange.He was polite and very respectful and made the whole process very easy and straightforward for us. Thank you. We would certainly use Torfx again .

06/10/2017
by Warren Wilson

5 stars

Hazel was fantastic to work with !

Hazel was fantastic to work with !

06/10/2017
by Robert Loughlin

5 stars

Good reliable efficient service.

Good reliable efficient service.

06/10/2017
by Christopher Bentley

5 stars

Very easy and efficient service

Very easy and efficient service

05/10/2017
by Abdulaziz Ahmed

1 stars

Cowboys

I previously successfully transferred money from my personal account to an account in Denmark. Foolishly, I was attracted by a better rate with TorFX....Read more

I previously successfully transferred money from my personal account to an account in Denmark. Foolishly, I was attracted by a better rate with TorFX. After nearly 6 weeks the money has not been transferred and it has not been returned as I requested after a month in a formal complaint. I am sure their response will be that my experience is atypical but it has been MY experience and sadly I now have to seek legal redress to get my money back. It has been a nightmare dealing with this company.

26/09/2017
by Malcolm Huckerby

5 stars

Fantastic help when needed

I have used the company for a number of years transferring euros over to Spain on a monthly basis with no problems at all I decided this morning to...Read more

I have used the company for a number of years transferring euros over to Spain on a monthly basis with no problems at all I decided this morning to transfer funds over using my debit card, I contacted Thhe company and spoke to a lady Anna who was so helpful in explaining how to,use the web site and I transferred the money over with her help and no problems What a great help and now I will use the system all the time and save money by using the direct debit card system All I can say if you need help phone them and they will make it simple for you to use Keep up,the great work your clients mean so much to you and it shows

21/09/2017
by Yani

2 stars

Be Cautious still not transferred even though they have had the money for two days

For a company who transfers 3b a year a $1700 transfer has been so hard work after a day of supplying additional documents. I am starting to believe this...Read more

For a company who transfers 3b a year a $1700 transfer has been so hard work after a day of supplying additional documents. I am starting to believe this is a fraudulent company. They say that it is the compliance team but what team cannot put one request for additional docs Down rather than ask for one then another then another then another??? Three days and still money not transferred be cautious



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