Western Union - Recenzie independentă

Tot ce trebuie să știți înaine de a trimite bani prin Western Union

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Evaluarea Western Union de către Monito

Western Union este principalul furnizor de servicii de transfer de bani din lume, fiind cea mai mare și cea mai veche companie din industrie. Serviciul Western Union le permite clienților să trimită sau să primească bani la peste 500.000 de locații agent din peste 200 de țări și teritorii din întreaga lume, dar și să trimită banii digital prin site-ul web și aplicația mobilă Western Union în zeci de țări.

Cu Western Union, banii pot fi primiți în 130 de monede locale și în mai multe moduri: numerar la o locație agent sau la bancomat; într-un cont bancar; într-un portofel electronic; sau pe o cartelă preplătită. În general, banii sunt disponibili în câteva minute după ce au fost trimiși și puteți plăti pentru transferul de bani în numerar, cu un card de credit sau de debit ori prin cont bancar.

Sloganul Western Union este „Moving money for better” (Mutând banii spre mai bine) și, într-adevăr, serviciile companiei oferă posibilitatea pentru milioane de oameni să trimită bani membrilor familiei pentru cheltuieli de bază, educație, servicii medicale sau pentru începerea unei afaceri. De asemenea, Western Union se ocupă și de afaceri prin divizia dedicată soluțiilor pentru afaceri Western Union Business Solutions și oferă servicii de plată a facturilor în anumite țări.


AVANTAJE
  • Cea mai mare rețea de locații agent, care permite trimiterea sau primirea banilor în aproape orice țară de pe glob
  • Banii pot fi trimiși prin anumite canale, inclusiv prin locații agent Western Union, site-ul web propriu, aplicația pentru mobil sau prin telefon, după cum este mai comod
  • Puteți plăti pentru transfer și primi banii în mai multe moduri
  • Gamă largă de servicii disponibile pentru clienți și afaceri
DEZAVANTAJE
  • Trimiterea banilor spre anumite țări sau trimiterea de numerar la o locație agent poate fi costisitoare
  • Nu toate canalele enumerate sunt disponibile în toate țările
  • Folosind serviciul standard, puteți transfera doar sume relativ mici (maxim 5.000 $)



Reviews powered by

4.475 evaluări ale clienților cu privire la Western Union - Trustpilot


acum 18 ore
by Ric Vatner

5 stars

#sponsored I've been using Westen Union for years

#sponsored I've been using Westen Union for years and since they introduced the online transfer facility it is even easier to send money around the...Read more

#sponsored I've been using Westen Union for years and since they introduced the online transfer facility it is even easier to send money around the world. More importantly, the people I send money to prefer it as they get their money instantly. Well Done WU.

acum 18 ore
by Khaled Said

4 stars

#sponsored

online service is great, customer service is also very good! the only problem is when they say "Your money transfer is on hold" and ask you to...Read more

online service is great, customer service is also very good! the only problem is when they say "Your money transfer is on hold" and ask you to call before the confirmation and even after calling that may take a couple of days to get the confirmation email

acum 18 ore
by Stefan

1 stars

Their customer sevice is the worst i …

Their customer sevice is the worst i have ever experianced. As long as there is no problem it works fine but if something happens when you transfer money...Read more

Their customer sevice is the worst i have ever experianced. As long as there is no problem it works fine but if something happens when you transfer money dont expect any customer service.


Mai multe comentarii

acum 18 ore
by Tina Maria Mandel

5 stars

Schneller und sicherer Transfer

Schneller und sicherer Transfer, guter und freundlicher Kundenservice und die App ist super einfach und komfortabel! #sponsored

acum 18 ore
by Hans J. Laumanns

4 stars

Gute Abwicklung mit neuer App

Gute Abwicklung mit neuer App, akzeptable Gebühren, aber nicht akzeptable, weil zu schlechte Währungsrelation zwischen Euro und Thailändischem Baht

acum 18 ore
by Orlando Ellis

3 stars

Keine Übereinstimmung im System

Ich bin zufrieden mit der transaction und Abwicklung von Deutschland. Auch den Kundenservice finde ich gut und kompetent. Das Problem und der Grund...Read more

Ich bin zufrieden mit der transaction und Abwicklung von Deutschland. Auch den Kundenservice finde ich gut und kompetent. Das Problem und der Grund weshalb ich zwei Sterne abgezogen habe ist, weil es keine Übereinstimmung in dem System gibt. Beispiel: nach Jamaica darf ich bis zu €5000 schicken. Der Empfänger darf aber nicht mehr als 100.000 jamaikanische Dollar (ungefähr 800 Euro) abholen! Wie kann es sein, dass man wesentlich mehr schicken darf als im Ausland empfangen werden kann? Dies sollte dringend geklärt werden. Ansonsten sehe ich mich dazu gezwungen Geld in Zukunft mittels Banküberweisung zu versenden.

acum o zi
by user

5 stars

nice and easy

nice and easy

acum o zi
by Atinderpal Singh

5 stars

Express money transfer #sponsored

Thoroughly reliable and quick way to transfer money to india

acum o zi
by rahman02

5 stars

super fast and good service

super fast and good service #sponsored

acum o zi
by Alex Chernikov

5 stars

First of all highly reliable

First of all highly reliable. Time of the delivery of your money is just minutes, so the recipients don't need to wait for days. No hidden fees. Rewards...Read more

First of all highly reliable. Time of the delivery of your money is just minutes, so the recipients don't need to wait for days. No hidden fees. Rewards system is also pretty much enjoyable.

acum o zi
by Maverick Sanchez

1 stars

Very Disappointed

Needed to send a money for emergency and thought WU was the best bet since they offer transfer in minutes. But no, I had to go and wait for a day just...Read more

Needed to send a money for emergency and thought WU was the best bet since they offer transfer in minutes. But no, I had to go and wait for a day just for them to verify my identity after sending them my copy of license. DO NOT USE WU FOR EMERGENCIES.

acum o zi
by Robbert

1 stars

Horrible

Horrible. Had to cancel due to blatant misinformation spread by their customer service and i didn't even receive the full amount of money back. USE...Read more

Horrible. Had to cancel due to blatant misinformation spread by their customer service and i didn't even receive the full amount of money back. USE ANYTHING ELSE.

acum o zi
by Fredy Rosario

5 stars

Perfect

Perfect , will recomment

acum o zi
by diakite djibril

5 stars

hashtag #sponsored

hashtag #sponsored Western-Union est un excellent service, il n'a pas d'équivalent pour le transfert d'argent. Aussi, j'engrange des points à chaque...Read more

hashtag #sponsored Western-Union est un excellent service, il n'a pas d'équivalent pour le transfert d'argent. Aussi, j'engrange des points à chaque fois que j'envoie de l'argent à ceux que j'aime. Il m'arrive souvent d'être récompensé. Et dès que l'expéditeur retire l'argent, je suis averti par SMS; ainsi, la personne ne dépense pas de l'argent pour me faire savoir qu'il a réceptionné.

acum o zi
by Maximilien Gilles

3 stars

#sponsored

Western Union est un bon service qui me permet de soutenir celle que j'aime, mais il arrive trop souvent que l'ordinateur de mon buraliste soit bloqué...Read more

Western Union est un bon service qui me permet de soutenir celle que j'aime, mais il arrive trop souvent que l'ordinateur de mon buraliste soit bloqué par des mises à jour qu'il doit faire alors que j'ai un transfert à faire. Les transferts à la poste sont longs à faire à cause du formulaire à remplir, et l'automate de la poste n'est vraiment pas pratique. Cela dit, j'apprécie particulièrement les SMS qui m'informent que mon amie a retiré son argent et les conseillers téléphoniques de Western Union sont très sympathiques et professionnels.

acum o zi
by Paco Del Rio

1 stars

WU ungünstige Wechselkurse

WU hat ungünstige Wechselkurse immer zu Ungunsten des Kunden!!

acum o zi
by JORG

5 stars

Bargeld weltweit innerhalb Minuten! Super einfach und sicher! Empfehlenswert!

Sehr übersichtliches Menü. Bargeld innerhalb von Minuten weltweit verfügbar. Super sicher und hervorragender Kundenservice. Kostenlose Telefon-Hotline....Read more

Sehr übersichtliches Menü. Bargeld innerhalb von Minuten weltweit verfügbar. Super sicher und hervorragender Kundenservice. Kostenlose Telefon-Hotline. 100 Prozent Empfehlenswert!!!

acum o zi
by Bettac

5 stars

Ich bin sehr zufrieden mit Western …

Ich bin sehr zufrieden mit Western Union Immer wieder gerne

acum 3 zile
by Vladimir Emilov Marinov

1 stars

Western Union's lack of knowledge

I had contacted Western Union by a phone call to ask them how much the charge will be to send a specific amount of money from Malta to Bulgaria, I also...Read more

I had contacted Western Union by a phone call to ask them how much the charge will be to send a specific amount of money from Malta to Bulgaria, I also asked if I could do it online instead of going to an agent - they told me "No, we don't have an online service.". After the phone call, I went on the Western Union website, and there is indeed an online option to send money, also of around 6 times less than the amount to be charged they have told me will be. Lies, so that I could use an agent and be charged more, or lack of professionalism in knowing their services? Either way, horrible service.

acum 5 zile
by sarhang hars

1 stars

one word

One word: Horrible. Most of the branches refuse to distribute your payment. They often say "Our system is down." Some of the employees would...Read more

One word: Horrible. Most of the branches refuse to distribute your payment. They often say "Our system is down." Some of the employees would cheat you. I had too many bad experiences with the to write them down here. But if you can avoid this place at any cost, do it.

acum 6 zile
by Mariela Arrieta

4 stars

The safest way to send money!

Very serious company, money always arrived without problem, in case of a doubt the customer service help you and a very polite and professional way, keep...Read more

Very serious company, money always arrived without problem, in case of a doubt the customer service help you and a very polite and professional way, keep it up, WU!

14.10.2017
by Juan Perez

1 stars

The Worst Customers Service

This is a nice and fast way to send money but the customer service is the worst I’ve seen ever. I misplaced the tracking number and it took me 3 weeks...Read more

This is a nice and fast way to send money but the customer service is the worst I’ve seen ever. I misplaced the tracking number and it took me 3 weeks to get it from them. Hold times are more than 30 minutes, since you don’t have the number, they transfer you over to another area where you wait again forever and then they have no clue on what to do. They ask you to call again the main number and insist on getting the tracking number. So they keep you on this loop. Its been 3 weeks and still nothing.

14.10.2017
by Tanja K.

1 stars

useless

used to be simple and reliable. but recent times do not go any way to sand money. The money will be deducted from the card first, but you will receive an...Read more

used to be simple and reliable. but recent times do not go any way to sand money. The money will be deducted from the card first, but you will receive an email that the transaction has been rejected due to security. no further explanations. or canceld transactions after entering card information or through Trustly. just get an easy message "not approved" without knowing why. Useless!

12.10.2017
by SamPun

4 stars

Good Service

Good Service

11.10.2017
by Josh Blas

1 stars

It is the worst company to transfer …

It is the worst company to transfer money. The agents were always mean and not helpful. I learned my lesson.

11.10.2017
by Mike Boss

1 stars

BITCOIN is more easy

My name is blocked and I cant send or receive payments. They require me to send many documents and hassle to open my account again. I switched to BITCOIN...Read more

My name is blocked and I cant send or receive payments. They require me to send many documents and hassle to open my account again. I switched to BITCOIN which is great and hassle free. MONEY GRAM is better than WESTEN UNION too.

11.10.2017
by zubair abro

1 stars

Western Union is torturous

Doing business with the western union was the worst mistake of my life. I sent my money through them but immediately cancelled the transaction. They...Read more

Doing business with the western union was the worst mistake of my life. I sent my money through them but immediately cancelled the transaction. They haven't returned my money and it's been a month. They talk once a week and ask for documentation and never talk back. I have been sending them emails after emails but to no avail. They are a bunch a fraud who mentally torture people to the point of exhaustion. But I am determined and won't leave them until they return my money. I will keep giving them bad reviews on every forum. They have tortured me beyond ones imagination.

10.10.2017
by Amin

1 stars

Very bad experience with western union

Very bad experience with western union. They cancelled my transaction and not even informed me. After calling them 1st time got automated message 'Call...Read more

Very bad experience with western union. They cancelled my transaction and not even informed me. After calling them 1st time got automated message 'Call other time we have technical issue' after calling second time got to know that they cancelled my transaction and customer service representative is not having enough details to tell me the reason. My money was deducted on same day and now they are saying it will take 5-7 days to get my money back that to no email about cancellation and tracking the refund. Cant trust them ANYMORE. Think twice before using Western Union.

08.10.2017
by Felicisimo Lorbes

1 stars

very bad service.

very bad service.. they will allow u send but they wunt allow to pick up.. there just wasting your time.. if they dont do any big transaction, they should...Read more

very bad service.. they will allow u send but they wunt allow to pick up.. there just wasting your time.. if they dont do any big transaction, they should have not allowed it in the first place.. and when u track it it is available for pick up but when u go to agent location it says Weatern wunt allow the transaction.. There system is so stupid..

07.10.2017
by Shano Mathison

1 stars

I give 1 star they messed up my payment …

I give 1 star they messed up my payment 2 times. The second time it was messed up they told me I had to call back in 10 minutes cause another agent...Read more

I give 1 star they messed up my payment 2 times. The second time it was messed up they told me I had to call back in 10 minutes cause another agent locked my file. When I went online 1 minute after the agent told me that it said my money was refund. I'm never using western union again. I would rather send "cash in the mail". 0 stars!!!!



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Comparați toate opțiunile înainte de a mai trimite bani Comparați acum

Date cheie despre Western Union

Informații serviciu

Durata pentru deschiderea unui cont -
Opțiuni de depunere Card de credit
Card de debit
Cont bancar
Bani lichizi
Opțiuni de retragere Bani lichizi
Reîncărcare
Portofel portabil
Sumă minimă -
Sumă maximă -
Limbi disponibile
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English
Deutsch
Español
Português
Italiano
Documente necesare -

Informații companie

Tipul furnizorului de servicii Global money transfer operators
Activ începând cu: 1851
Sediul central Englewood (US)
Reglementat de către FCA

Informații de contact

Contactare asistență -
Ore serviciu -
Twitter @WesternUnion
Facebook WesternUnion


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