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1.046 evaluări ale clienților cu privire la Skrill - Trustpilot


acum 13 ore
by Rahman Sheikh

5 stars

Its just Awesome

Its just Awesome

acum 13 ore
by esthela saavedra

2 stars

i'll Be Waiting!

I bought a premium access for filenext this morning and I'm still waiting for the key or maybe the way I can use the service, it says it's fast but I can...Read more

I bought a premium access for filenext this morning and I'm still waiting for the key or maybe the way I can use the service, it says it's fast but I can not see it.

acum o zi
by arjun budhachhetri

1 stars

Not good for bank withdrawla

It became 9 days I requested for bank with drawl of my fund I ve not get it in my bank account yet. it's pending. I requested for refund it passed 5 days...Read more

It became 9 days I requested for bank with drawl of my fund I ve not get it in my bank account yet. it's pending. I requested for refund it passed 5 days yet no answer from company looks not good via bank transfer. I m about to loose 372$ which I hardly earned


Mai multe comentarii

acum o zi
by Zaa Mimi

5 stars

skrill is perfect

I have been using Skrill since April 2017 & some of my friends even longer and so farvi can't explain. I'm surprised there are those who claim that...Read more

I have been using Skrill since April 2017 & some of my friends even longer and so farvi can't explain. I'm surprised there are those who claim that their Support does not respond but from my side, their Support have always responded to my emails within 2 business days and even the one time I called them (about 2 weeks ago) their phone's were answered. I think some people do not want to complete the verification processes required of them and when their accounts are suspended, they cry foul. So there you have it, Skrill is a winner from my side. Even their Facebook Support responds to messages. Best wishes and if they now fail me, I will return with a review.

acum o zi
by Buhari Kayode Sanni

4 stars

Finding it difficult to stay long on my …

Finding it difficult to stay long on my skrill account each time I want to log in

acum 2 zile
by Raze

1 stars

Try get your money back and move on, don't give this company any more chances unless of course you want to sue

Do not waste your time with the verification process specially if you are from outside of Europe they will keep rejecting your government issued...Read more

Do not waste your time with the verification process specially if you are from outside of Europe they will keep rejecting your government issued ID/Passport. The only way to get your money back would be through contacting the company where you funded/withdrew your money from to Skrill and ask them to reverse the transaction. If it is your bank that you used to upload funds then contact your bank, if it is a online site then ask them to reverse the transaction. Do not leave your money without a fight because their inactivity fee will slowly eat away your money. Skrill is owned by parent company Paysafe which also owns Netteller which itself is the same as Skrill if not worse. It is not quite certain why are they doing these borderline scams, maybe they do not realize the majority of their customer base are freelancers who do not have access to PayPal due to living in a PayPal unsupported country and almost all of them live outside of Europe, or maybe they do realize that it's just they they don't care. Either way they are alienating their core base and will most likely face legal actions soon as there are multiple class action suits are waiting to happen that is if they don't go bankrupt first.

acum 2 zile
by Musa Ra

1 stars

They demand customer's photo ID …

They demand customer's photo ID now.This is dangerous and can be misused by Skrill's staff. I rather leave them than sending them my photo ID in the name...Read more

They demand customer's photo ID now.This is dangerous and can be misused by Skrill's staff. I rather leave them than sending them my photo ID in the name of idiot verification. Paypal are safer and they never need photo ID of their member. Skrill should learn from bigger company like paypal.

acum 3 zile
by Veronika Nuretdinova

1 stars

I think it might be a good idea to sue …

I think it might be a good idea to sue a collective claim against these robbers. I have just reviewed the old emails, and found out, it took me 4 months...Read more

I think it might be a good idea to sue a collective claim against these robbers. I have just reviewed the old emails, and found out, it took me 4 months to unblock my account during which, every week I sent them new documents! I have around 10 emails from moneybookeers with request of new documents. I cant describe the despair I was in while they were mocking at me. And after I unblocked by account, they sent the payment back to the customer with no explanation. I had to beg customer to send me these money again through Western Union. It ended, when they just stole 100USD from my account and blocked it "for security reason". Now I realize that most likely that was done by one of their employees, since this operation required information which only an employee could have (besides password, also my Bday and personal detail). But I'm lucky, I see that from some they steal much more. And they still send me various advertising material and special offers - unbeliavable! Wish I never knew these cheaters.

acum 5 zile
by Alex

5 stars

verified account

good customer service. I encountered problem with jumio service netverify. I contacted skrill support, and after I submitted my documents via email, it...Read more

good customer service. I encountered problem with jumio service netverify. I contacted skrill support, and after I submitted my documents via email, it took less than 1 business day for my account to be verified. open a euro account. thank you skrill.

acum 5 zile
by Mojtaba

1 stars

Terrible

Terrible, I have no idea for what the heck reason they have not verified my account while they did for my friends who live in the same region I do and...Read more

Terrible, I have no idea for what the heck reason they have not verified my account while they did for my friends who live in the same region I do and have same background.

acum 6 zile
by Richard

1 stars

BUNCH OF SNAKES

Horrible experience, these SNAKES offer no support, their support page leads to a 404 page... I emailed them with tracking and saw they opened my email...Read more

Horrible experience, these SNAKES offer no support, their support page leads to a 404 page... I emailed them with tracking and saw they opened my email but didn't respond I wanted to use them with IQOption and I can't seem to upload funds with my debit card... the same thing happens when I tried to set up a Neteller account which is the same company as them. Neteller actually responded and said its a technical issue with their payment gateway. Called my bank and they confirmed it was Neteller/Skrills problem...couldn't fund with their Fast Transfer option either...sent me to a shady page where it asked to enter my banking password. Tried to verify my card with Skrill and they had no problem taking a small non refundable $2 fee for this? I need to try and get this back but after reading all the other bad reviews Ive decided to run for my life rather than deal with these people in future. I hope they suffer, they should be investigated by the authorities...believe all the other reviews here... don't give them the benefit of the doubt... COMPLETE WASTE OF TIME CLOSED MY ACCOUNT, Rather get out now before any other stress...suppose I only lost $2

acum 6 zile
by PETRU

5 stars

Reliable and easy to use

I really can't fault them, been with them for 5 years now, I have activity every month in my account (receiving and sending), I can use my Skrill...Read more

I really can't fault them, been with them for 5 years now, I have activity every month in my account (receiving and sending), I can use my Skrill Mastercard with ease, both for paying online purchases and for ATM withdrawals. Yes, customer service is not instant, but I always receive answers to my questions in 2-3 working days at most.

acum o săptămână
by Omar ahmed

1 stars

they canceled two payments from …

they canceled two payments from customers of 404 euro for no reason

14.10.2017
by Leila Azimova

1 stars

Account verification takes forever

Account verification takes forever, responding to emails takes forever. It's been almost 2 weeks that I am trying to make a payment and unable to do so...Read more

Account verification takes forever, responding to emails takes forever. It's been almost 2 weeks that I am trying to make a payment and unable to do so because they keep creating all sort of obstacles!!

14.10.2017
by George Reynoso

1 stars

I never reserved my purchased item

I never reserved my purchased item. It's been two months waiting. And halloween is on its way. What a waste of money. Don't buy from here. It's fake.

14.10.2017
by Jay C

1 stars

Stay Away !!!!!

Stay Away !!!!! Don't trust this lame company with your money ! They're cowboys Skrill was a great company but since Neteller acquired them they turned...Read more

Stay Away !!!!! Don't trust this lame company with your money ! They're cowboys Skrill was a great company but since Neteller acquired them they turned downhill. and now are a joke I am a 6 years old VIP gold user who paid them thousands in fees and only use it to receive my online income and transfer to my own checking account, they froze my account with no reason and stole my balance After being informed by VIP customer care that don't worry a little patience , they suddenly stole my money as they do with hundreds of thousands of non UK residents who can't take them to court easily. I am really thinking of starting a class action lawsuit "Please accept this message as a formal confirmation that your Skrill digital wallet has been permanently closed for we are no longer able to offer you our services. Our decision to discontinue our business relationship comes as a result of a thorough investigation conducted by our assessment department and has been taken in compliance with the General Terms and Conditions of Skrill accepted by you upon registration. As a regulated financial institution, we take any violation of our policies very seriously and are strict in enforcing the measures stipulated above. A non-refundable administration fee of USD 985.71 has been deducted from your account balance with transaction ID: 2119914032. We strongly recommend you to refrain from opening any additional profiles in our system as the same would be closed upon detection and without prior notice or right to withdraw. We trust you will find this information useful and hope that you will understand our position. Regards, Skrill Help Team"

14.10.2017
by Cristian

1 stars

DELUSIONE

salve! ho mandato i documenti con il selfy per aumentare i limiti....mai lo avessi fatto! ho provato e riprovato a caricare...niente da fare! documenti e...Read more

salve! ho mandato i documenti con il selfy per aumentare i limiti....mai lo avessi fatto! ho provato e riprovato a caricare...niente da fare! documenti e identità confermati....ok! ho provato e riprovato ....niente da fare! alla fine account bloccato! devo inserire un importo da 1 a 3 euro che compare nella transazione! una cagata di verifica! sull'estratto conto di Postepay si visualizza dopo 4 giorni! un altra cagata! risultato : sono fermo un paio di giorni impossibilitato ad operare e a fare qualsiasi movimento con i miei soldi dentro! una delusione! no no no....una cagata di procedura! giudizio negativo! DELUSIONE!

10.10.2017
by Jan Stoeten

1 stars

The website does not accept a valid …

The website does not accept a valid IBAN configuration in order to register a bank account. There is absolutely no customer support available. No...Read more

The website does not accept a valid IBAN configuration in order to register a bank account. There is absolutely no customer support available. No telephone number, NOTHING!!!

10.10.2017
by shanu6874

1 stars

My account has been temporarily blocked …

My account has been temporarily blocked inspire of submission and there is no contact person to highlight my plight...

08.10.2017
by Michael

1 stars

Absaloute joke of a site worst customer …

Absaloute joke of a site worst customer service ever stick with paypal dont use thess overcharging swine

08.10.2017
by VIJAY SONAWANE

1 stars

very bad service

very bad service, i am tired from 15days ago my widrwal not approval yet plz contact me on call +919819628567 please call me

08.10.2017
by begemot

1 stars

They are legal uk based scam!!!

They are legal uk based scam!!! They scam everyone who is outside of the uk. They will block your hardly earned money and will fund 10000 excuses not...Read more

They are legal uk based scam!!! They scam everyone who is outside of the uk. They will block your hardly earned money and will fund 10000 excuses not to pay u back. Everyone stays away.

07.10.2017
by morris

1 stars

Es ist ein Betrug

Es ist ein Betrug, verloren 150 € Gebühren und vieles mehr. verloren

06.10.2017
by Andre Wormsbecker

5 stars

I Love Skrill

I Love Skrill! But you need to come back to Envato soon! Please!!!

05.10.2017
by Barak

1 stars

Ripoff

Ripoff. They charged my credit cards small fees to verify. They verified but they keep the small amounts and keep declining my transactions. I tried 2...Read more

Ripoff. They charged my credit cards small fees to verify. They verified but they keep the small amounts and keep declining my transactions. I tried 2 different cards. Complete ripoff and there is no customer service to contact

04.10.2017
by Peter Graham

2 stars

i still have not reacived my credits 3,100 paid for them 4 days ago

i still not got my credits i paid for 4 days ago

04.10.2017
by Hashim Pudiyapura

2 stars

No Customer Support

No Customer Support. Support page leads to a FAQ page. NO email address to complain.

04.10.2017
by Ali R

1 stars

Pathetic Company full of Fraudsters …

Pathetic Company full of Fraudsters sitting just to rip you off by closing your account without giving any proper reason.

03.10.2017
by Nick Frackton

2 stars

So much trouble with these guys

So much trouble with these guys, rarely without problems, and when you have them, no one to answer questions for you. And you are dealing with someone's...Read more

So much trouble with these guys, rarely without problems, and when you have them, no one to answer questions for you. And you are dealing with someone's money here, come on. So untrustworthy.

03.10.2017
by Ben

1 stars

terrible customer support

I have uploaded my address verification documents two times but both times are rejected.First was my bank account,then i uploaded address registration...Read more

I have uploaded my address verification documents two times but both times are rejected.First was my bank account,then i uploaded address registration certificate from government,it was also rejected.I called support 3 different days and the answer was the same that they will contact me but they never sent any email to me. I decided to send email to them but they never answered.I fail to understand what kind of support do they have. They have locked my fund.I just need refund now.



Ask questions or share your comments on Skrill




Comparați toate opțiunile înainte de a mai trimite bani Comparați acum

Date cheie despre Skrill

Informații serviciu

Durata pentru deschiderea unui cont Câteva minute
Opțiuni de depunere Card de credit
Card de debit
Cont bancar
Direct Debit
Portofel virtual
Opțiuni de retragere Portofel portabil
Sumă minimă -
Sumă maximă -
Limbi disponibile
Français
English
Deutsch
Polski
Español
Română
Italiano
Transferuri personale Da
Clienți persoane juridice Da
Contracte valută avansate Nu
Documente necesare -

Informații companie

Tipul furnizorului de servicii Digital Wallets
Activ începând cu: 2001
Sediul central London, United Kingdom
Jurisdicție Regatul Unit (al Marii Britanii și Irlandei de Nord)
Reglementat de către FCA/HMRC

Informații de contact

Contactare asistență -
Ore serviciu -
Twitter @skrill


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