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59 evaluări ale clienților cu privire la Payza - Trustpilot


02.02.2018
by Robert Warren

1 stars

Keep away from Payza

Keep away from Payza , they have lost 2 of my deposits and say it’s my fault, but I have used the wallet address that was created on THEIR website a...Read more

Keep away from Payza , they have lost 2 of my deposits and say it’s my fault, but I have used the wallet address that was created on THEIR website a couple of times without any problems! BEWARE!!

01.02.2018
by Chris LaSac

1 stars

Honestly started this week great after …

Honestly started this week great after testing the bitcoin exchange and bank transfer to my account it worked and was quick. So with that done I set my...Read more

Honestly started this week great after testing the bitcoin exchange and bank transfer to my account it worked and was quick. So with that done I set my Payza wallet to receive bitcoin mining daily payouts which was fine day one and again day two was payed and confirmed with an email which was great. Day 3 and day 4 are missing so have had to stop payments into this wallet for obvs reasons. 72hrs later and still missing. Contacted support only to be sent a reply which made it very clear my email hadn't even been read and I got some irrelevant account info back. Kinda like a template they send out 100's of times a day so you reply with the problem again but your back in the que that gets you one response every 48hrs. So now monies missing and I'm stuck speaking to a guy who is basically the single reason Brittish companies started bring call centres back home. So the above score is based on during my short time using this 2/4 payments missing and the worst customer support setup known to man.

01.02.2018
by John W

5 stars

Happy with their service!

Happy with their service! Been using them for a few years now.


Mai multe comentarii

25.01.2018
by Ana C.

1 stars

Probably the worst company I ever …

Probably the worst company I ever worked with!! Made a deposit almost 3 weeks ago but surprisingly it wasn't available in my Payza account...since then...Read more

Probably the worst company I ever worked with!! Made a deposit almost 3 weeks ago but surprisingly it wasn't available in my Payza account...since then it has been a ridiculous back and forward sending of emails with vague responses, as something like "your money will be available in your account in 3 to 5 business days", and nothing happens. At the moment I have no idea where is the money I deposited. No one is able to tell me anything clear about it...

23.01.2018
by Lux Bux

1 stars

Made a lot of transactions in the past …

Made a lot of transactions in the past via Alertpay, now Payza. Several years later they won't allow me to access my account. Tried resetting password and...Read more

Made a lot of transactions in the past via Alertpay, now Payza. Several years later they won't allow me to access my account. Tried resetting password and receiving no email. Support keeps me in a loop going nowhere. Basically, won't allow me to get into my account anymore, and keeping me away from my personal information and money earned. Careful. Probably still have a few bucks in there.

06.01.2018
by Wenjin Qin

1 stars

Be careful your ssm and credit card if you open an account at Payza …

I am very worry about all my personal information at Payza that I had use to open the account , I had added my credit card to the wallet also this was...Read more

I am very worry about all my personal information at Payza that I had use to open the account , I had added my credit card to the wallet also this was first time put all my private information online, but only two days later i still can't withdraw my money, then i got up to use Payza so I close my account at January 3, then January 4 terrible thing happen, my bank fraud center send me message someone using my credit card shopping online, because my bank knows I only use paypal shopping online never use my credit card ! thank God my bank catch that .

03.01.2018
by Hasher

1 stars

Oh dear oh dear

Oh dear oh dear, Payza has done it again, i requested a payment to my bank account, as this is how i get paid. But nothing, i requested it on the 24th...Read more

Oh dear oh dear, Payza has done it again, i requested a payment to my bank account, as this is how i get paid. But nothing, i requested it on the 24th December 2017 and its now 2nd Jan 2018 i keep looking in the account to find its being put back a day every day. So right now i wont receive payment until Friday the 5th Jan, But i still DON'T have high hopes that will be the day i receive my finds into my bank account as they have said this countless times already. I thought everything was automated these days. WHY SUCH A DELAY. Yeah its xmas, but come on, banks still manage to keep taking payments out of my account. So tell me why your so sloooooooow.

01.01.2018
by Srinivas

1 stars

If i could do a zero or a negative, I would

If i could do a zero or a negative, i would do it. This shady company is notorious for making you think its easy to do business with them, yet it isn't....Read more

If i could do a zero or a negative, i would do it. This shady company is notorious for making you think its easy to do business with them, yet it isn't. Have deposited ~1000 CAD and asked for two transactions to be completed. Transactions that were never completed and whose completion dates seem to be moving out. Customer service is non existent. They make you write those hopeless tickets and some idiots from INDIA on its customer service support team write back to you with non sense totally irrelevant to your question. Its been over 2 weeks, and my money which is supposed to be sent to my bitcoin and alt coin addresses in a couple of days are hanging around God knows where. Please avoid this company by all means.

29.12.2017
by Paddy Mac Raghnaill

1 stars

This website is a scam.

This website is a scam company. Avoid. Avoid. Avoid. They deliberately hold your money and do not respond to emails in a timely manner. When they do...Read more

This website is a scam company. Avoid. Avoid. Avoid. They deliberately hold your money and do not respond to emails in a timely manner. When they do respond they do not answer your question. This fake company should be shut down.

24.12.2017
by Callum Roxburgh

1 stars

I have had the misfortune of having an …

I have had the misfortune of having an account with Payza. They are the biggest collection of incompetents and clowns on the planet. 6 months I have been...Read more

I have had the misfortune of having an account with Payza. They are the biggest collection of incompetents and clowns on the planet. 6 months I have been trying to get them to fix my account so it can receive money and for six months they have been telling me my account is fine while it rejects every transaction. Go deal with Paypal, SolidTrustPay, OKpay.. in fact anyone. There is not a single payment processor on the planet, no matter how much they charge, who are worse than these guys.

21.12.2017
by Pambos Demetriou

1 stars

acccount holded

acccount holded They put my account on hold as soon as I deposited $80 from a very trusted site in bitcoin and there is no answer to my support tickets...Read more

acccount holded They put my account on hold as soon as I deposited $80 from a very trusted site in bitcoin and there is no answer to my support tickets why they did this

20.12.2017
by Hasher

4 stars

UPDATED: Not exactly offering the best market, But responsive staff…

Not exactly offering the best market rates for exchanges against Bitcoin. Today the price on the open market is approx £13773.14 payza is only paying...Read more

Not exactly offering the best market rates for exchanges against Bitcoin. Today the price on the open market is approx £13773.14 payza is only paying people just a measly Bitcoin price of £623.38 GBP Pounds Sterling for the same amount. I feel this is totally unfair and unjust. I will be taking my business elsewhere in the future. On a good note, they are reliable otherwise. Not happy overall so had to give 1 star, will change my view once this is sorted!!! UPDATE: Sorted within the same day so thank you payza, updated my review to 4 star.

15.12.2017
by Donald Dragomatz

1 stars

A few months ago I deposited 0.01btc to …

A few months ago I deposited 0.01btc to my new Payza account. Since then I have tried numerous times to withdraw my btc and keep getting this message: ...Read more

A few months ago I deposited 0.01btc to my new Payza account. Since then I have tried numerous times to withdraw my btc and keep getting this message: This amount exceeds your transaction limit of $2,999.99 CAD (or its equivalent). Try again using $2,999.99 CAD or less. Verify your account to remove this limit. even though the amount that I was trying to withdraw was only 0.0065 btc. I have sought help numerous times from Payza support and keep getting the same result. PAYZA IS A SCAM!!!!! Don't trust them with your btc!!!!!

14.12.2017
by Ruchan Erol

1 stars

Utter trash company

Utter trash company. They blocked my account for some unknown reason and even though I have provided the documents they asked for it is still blocked.

04.12.2017
by Khaled Bouhedadja

1 stars

Crazy fees!

Crazy fees! weather you send money or recieve it, the fees are like nothing I've seen before! lately I've payed paybis with payza to get some bitcoin!...Read more

Crazy fees! weather you send money or recieve it, the fees are like nothing I've seen before! lately I've payed paybis with payza to get some bitcoin! payza send me an email saying my payment was done but they were blocking it and not even alerting me!

01.12.2017
by Peggy Cooley

1 stars

Scam company!

Wish I could give these f**kers zero star. I created an account hoping to send money to a friend Payza account using my bank account. I fully verified my...Read more

Wish I could give these f**kers zero star. I created an account hoping to send money to a friend Payza account using my bank account. I fully verified my account using the require documents (DL + Selfie) After 10 days I received an email stating my account has been funded but I should sent document for verification. I resubmitted the same documents that got approved by their so-called verification team. Three days later they limited my account and said I should send Utility bill along with my passport or I won't have access to the funds in my account. I submitted my passport and utility bill and got approved again the next day. I login and decided to buy bitcoin using the available funds because I had already use another means to send my friend the money. I was told the bitcoin withdraw will take 10 business days. After a week I was requested to send selfie with my passport. That was when I realized payza is a scam. Keeping my money hostage and keeping me in endless verification loop. I wrote them insisting to refund the money to my bank account and I wasn't interested in using the service anymore. After 3 days they replied saying they couldn't refund the money because my account is limited and nothing they could do unless I send the requested document. So I decided to send my passport with selfie. After another 5 days I was told selfie is not clear enough and they couldn't read the information on the passport. If you don't want to be scam please avoid Payza. They're a total scam! Anyone giving positive feedback could be one of their worker. Please stay away!!!

08.11.2017
by Stefan Kondak

1 stars

I am having a terrible time with this …

I am having a terrible time with this company.. Do not trust your money with them. I opened an account ok and made a credit card deposit and a purchase...Read more

I am having a terrible time with this company.. Do not trust your money with them. I opened an account ok and made a credit card deposit and a purchase transaction was all ok. I then proceeded to transfer funds from my UK account to a Polish Bank following their instruction... 2 weeks later and my money has not shown up and I cannot even speak to a human being. I just get nonsense replies via email and they have not responded to my last inquiry asking why my funds are not on my payza account... Their terms state 2-5 working days.. I cancelled the transaction after two weeks of waiting and a further 10 days has passed since recalling the transaction through my own bank... I am still waiting for my money to return to my own bank.

25.10.2017
by Stephen Methuen

1 stars

Very poor company

Very poor company. I opened an account and they transferred funds to a different account that I had supplied to them. They blame my bank and suggested I...Read more

Very poor company. I opened an account and they transferred funds to a different account that I had supplied to them. They blame my bank and suggested I paid 80 Eur as charges for them to recall the incorrect transfer. My bank do not recognize that account they sent funds to and say only PAYZA can resolve. They now refuse to answer my emails. BEWARE They refuse to answer questions or correct the positions.

19.10.2017
by Sebastian Miller

5 stars

My experience so far has been top …

My experience so far has been top notch. Has low fees, money never goes missing (unlike another site I reviewed) and their support is handled by real...Read more

My experience so far has been top notch. Has low fees, money never goes missing (unlike another site I reviewed) and their support is handled by real people. Twice I contacted them and twice I got replies written specifically for my doubts. I was used to having fake replies from the other site where I asked one thing and replied something completely different so this they really shine here. And very polite too. Bank wires work fine and fast, deposits from other sites are there as soon as they send it. Also like their progressive account security setup where a client can select how much security they want their account to be. When money is involved security comes at the same level as trust does. I saw some negative reviews here and I have experienced nothing but good things. All experiences are different and I'm happy mine has been great. Thank you.

16.10.2017
by Frede Moura

1 stars

Funded my account using ACH - FRAUD SUSPICIOUS

Funded my account using ACH. Request withdraw to the same account where the money came from. They rejected my withdraw as fraud suspicious until next...Read more

Funded my account using ACH. Request withdraw to the same account where the money came from. They rejected my withdraw as fraud suspicious until next year !!!

14.10.2017
by RJ

1 stars

If I could give Payza 0 stars I would!!

If I could give Payza 0 stars I would. I recently tried to withdraw money from an ATM using my Payza Mastercard. I got the message on the screen that said...Read more

If I could give Payza 0 stars I would. I recently tried to withdraw money from an ATM using my Payza Mastercard. I got the message on the screen that said "This service is temporarily unavailable, please take your card". I got no money of course, waited for my card to come out of the machine and walked away. When I got home and checked my Payza account, it showed that I had successfully withdrawn the cash which is 100% untrue! What a scam!!! I contacted customer support and was told to "check with my ATM company". What a joke. I got stiffed, scammed and snowballed by Payza. Stay away from this company at all costs!

03.10.2017
by Theresa Fister

1 stars

Nothing but trouble since day one

Nothing but trouble since day one. The only reason I had to have a Payza account was that I market on line and I use safelists and they all use Payza...Read more

Nothing but trouble since day one. The only reason I had to have a Payza account was that I market on line and I use safelists and they all use Payza now. I have my CC on my account and it was a nightmare getting that set up. I recently disputed 3 charges on my CC to some auto parts company in China. I had no dealings with any auto parts co in China or anywhere else. Now PAYZA said I disputed charges to them and I owe them $75 for disputing without talking to them. I had NO way of knowing the charges were with PAYZA, I checked all my info from PAYZA to see if any of these charges could have been from them and nothing on my receipts from PAYZA showed this company and the amounts on the charges did not match any of the amounts that I had charged via PAYZA. I have been dealing with this for several weeks now. I indeed owe them the amount I disputed but not the $75 since I had no way of knowing they were PAYZA transactions. My receipts said what would show on my CC statement and it was something totally different. Will keep trying. It's a NIGHTMARE!!

19.09.2017
by Cornelius Constantinescu

1 stars

I waited almost 2 weeks for a bank …

I waited almost 2 weeks for a bank transfer and still haven't received it.

09.09.2017
by Adam

1 stars

Absolute Trash

These pirates will do everything in their power to ensure people can't get at their own money.

31.08.2017
by Nacho Sanchez

1 stars

They suck

They suck, if you dposit here has a warranty of lose your money. You cant exchange it or send to bitcoin for example. They tell you this after you give...Read more

They suck, if you dposit here has a warranty of lose your money. You cant exchange it or send to bitcoin for example. They tell you this after you give away your money.

31.08.2017
by TZVR

1 stars

Scam-Company

Scam-Company - don't use their service. Read history about AlertPay and lawsuits, Patel, etc. They are not only incompetent but CRIMINALS

23.08.2017
by cuba

1 stars

Nothing but problems . . .

I have had nothing but problems with Payza.com. They say it takes 5-6 days for your funds to be released, not counting weekends and public holidays. But...Read more

I have had nothing but problems with Payza.com. They say it takes 5-6 days for your funds to be released, not counting weekends and public holidays. But it is more like 7-8 days for the funds to be released. When you enquire through customer support, it takes at lest 45 minutes for a simple question. My current situation is one where they cannot find the funds deposited, even though they sent me a transaction record, stating when the funds would be released. Now, 2 days after the supposed release date, they cannot find the funds and it is up to me to prove that I gave them the funds, yet their system sent me a record to say the funds were pending. Once this transaction is through, and it seems it will take another 5 business days before they review my file, I will NEVER deal with them again.

23.08.2017
by darv

1 stars

Payza sucks

Payza sucks. I tried to make a withdrawal to my bank account, but the system said my SSN was invalid. So i contacted Live Support and the guy didnt make...Read more

Payza sucks. I tried to make a withdrawal to my bank account, but the system said my SSN was invalid. So i contacted Live Support and the guy didnt make any sense, he told me SSN was already validated and I couldnt change and that i needed to remove my bank account and re-add it, which meant i needed to send in documents to verify my account which could take 5 days. Then he said he I would have to send in my photo Id after that which could take another 5 days, then he said he would have a department contact me about my social which could take 3-5 days. They move super slow. They keep asking for extra documentation just to withdraw my money and the reps have no clue what they are talking. Then the live chat rep ended the chat on me when i wasnt fully helped. This company is full of shxt.

05.08.2017
by Sarah Baltoni

1 stars

It's horrible

It's horrible! I don't recommend it at all. Their live agents don't know any English, they barely understand anything when you try to explain your issue...Read more

It's horrible! I don't recommend it at all. Their live agents don't know any English, they barely understand anything when you try to explain your issue to them. They usually just copy their responses from their FAQ site and paste it as their answer, or they give answers like: "Ask you bank", "You should contact your bank" because they can't help you at all with the issues you are experiencing with their services. Not to mention that there isn't ANY well-known website that accepts them as a payment option! Only some shady scammy sites will accept them. The Payza shop... What is that even? How did this site/company even still exist? Don't even bother creating a Payza account, no one accepts them, you won't be able to pay anything with you balance on it, you cannot withdraw your funds to your debit card. It is totally USELESS. I only use it because I cannot get my money transferred to PayPal.

02.08.2017
by Peter

1 stars

The site is useless for payments

The site is useless for payments, and the customer support is even more useless. Stay well away from this site if you know what's good for you.



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