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47 evaluări ale clienților cu privire la Payza - Trustpilot


acum 7 ore
by Ruchan Erol

1 stars

Utter trash company

Utter trash company. They blocked my account for some unknown reason and even though I have provided the documents they asked for it is still blocked.

04.12.2017
by Khaled Bouhedadja

1 stars

Crazy fees!

Crazy fees! weather you send money or recieve it, the fees are like nothing I've seen before! lately I've payed paybis with payza to get some bitcoin!...Read more

Crazy fees! weather you send money or recieve it, the fees are like nothing I've seen before! lately I've payed paybis with payza to get some bitcoin! payza send me an email saying my payment was done but they were blocking it and not even alerting me!

01.12.2017
by Peggy Cooley

1 stars

Scam company!

Wish I could give these f**kers zero star. I created an account hoping to send money to a friend Payza account using my bank account. I fully verified my...Read more

Wish I could give these f**kers zero star. I created an account hoping to send money to a friend Payza account using my bank account. I fully verified my account using the require documents (DL + Selfie) After 10 days I received an email stating my account has been funded but I should sent document for verification. I resubmitted the same documents that got approved by their so-called verification team. Three days later they limited my account and said I should send Utility bill along with my passport or I won't have access to the funds in my account. I submitted my passport and utility bill and got approved again the next day. I login and decided to buy bitcoin using the available funds because I had already use another means to send my friend the money. I was told the bitcoin withdraw will take 10 business days. After a week I was requested to send selfie with my passport. That was when I realized payza is a scam. Keeping my money hostage and keeping me in endless verification loop. I wrote them insisting to refund the money to my bank account and I wasn't interested in using the service anymore. After 3 days they replied saying they couldn't refund the money because my account is limited and nothing they could do unless I send the requested document. So I decided to send my passport with selfie. After another 5 days I was told selfie is not clear enough and they couldn't read the information on the passport. If you don't want to be scam please avoid Payza. They're a total scam! Anyone giving positive feedback could be one of their worker. Please stay away!!!


Mai multe comentarii

08.11.2017
by Stefan Kondak

1 stars

I am having a terrible time with this …

I am having a terrible time with this company.. Do not trust your money with them. I opened an account ok and made a credit card deposit and a purchase...Read more

I am having a terrible time with this company.. Do not trust your money with them. I opened an account ok and made a credit card deposit and a purchase transaction was all ok. I then proceeded to transfer funds from my UK account to a Polish Bank following their instruction... 2 weeks later and my money has not shown up and I cannot even speak to a human being. I just get nonsense replies via email and they have not responded to my last inquiry asking why my funds are not on my payza account... Their terms state 2-5 working days.. I cancelled the transaction after two weeks of waiting and a further 10 days has passed since recalling the transaction through my own bank... I am still waiting for my money to return to my own bank.

25.10.2017
by Stephen Methuen

1 stars

Very poor company

Very poor company. I opened an account and they transferred funds to a different account that I had supplied to them. They blame my bank and suggested I...Read more

Very poor company. I opened an account and they transferred funds to a different account that I had supplied to them. They blame my bank and suggested I paid 80 Eur as charges for them to recall the incorrect transfer. My bank do not recognize that account they sent funds to and say only PAYZA can resolve. They now refuse to answer my emails. BEWARE They refuse to answer questions or correct the positions.

19.10.2017
by Sebastian Miller

5 stars

My experience so far has been top …

My experience so far has been top notch. Has low fees, money never goes missing (unlike another site I reviewed) and their support is handled by real...Read more

My experience so far has been top notch. Has low fees, money never goes missing (unlike another site I reviewed) and their support is handled by real people. Twice I contacted them and twice I got replies written specifically for my doubts. I was used to having fake replies from the other site where I asked one thing and replied something completely different so this they really shine here. And very polite too. Bank wires work fine and fast, deposits from other sites are there as soon as they send it. Also like their progressive account security setup where a client can select how much security they want their account to be. When money is involved security comes at the same level as trust does. I saw some negative reviews here and I have experienced nothing but good things. All experiences are different and I'm happy mine has been great. Thank you.

16.10.2017
by Frede Moura

1 stars

Funded my account using ACH - FRAUD SUSPICIOUS

Funded my account using ACH. Request withdraw to the same account where the money came from. They rejected my withdraw as fraud suspicious until next...Read more

Funded my account using ACH. Request withdraw to the same account where the money came from. They rejected my withdraw as fraud suspicious until next year !!!

14.10.2017
by RJ

1 stars

If I could give Payza 0 stars I would!!

If I could give Payza 0 stars I would. I recently tried to withdraw money from an ATM using my Payza Mastercard. I got the message on the screen that said...Read more

If I could give Payza 0 stars I would. I recently tried to withdraw money from an ATM using my Payza Mastercard. I got the message on the screen that said "This service is temporarily unavailable, please take your card". I got no money of course, waited for my card to come out of the machine and walked away. When I got home and checked my Payza account, it showed that I had successfully withdrawn the cash which is 100% untrue! What a scam!!! I contacted customer support and was told to "check with my ATM company". What a joke. I got stiffed, scammed and snowballed by Payza. Stay away from this company at all costs!

03.10.2017
by Theresa Fister

1 stars

Nothing but trouble since day one

Nothing but trouble since day one. The only reason I had to have a Payza account was that I market on line and I use safelists and they all use Payza...Read more

Nothing but trouble since day one. The only reason I had to have a Payza account was that I market on line and I use safelists and they all use Payza now. I have my CC on my account and it was a nightmare getting that set up. I recently disputed 3 charges on my CC to some auto parts company in China. I had no dealings with any auto parts co in China or anywhere else. Now PAYZA said I disputed charges to them and I owe them $75 for disputing without talking to them. I had NO way of knowing the charges were with PAYZA, I checked all my info from PAYZA to see if any of these charges could have been from them and nothing on my receipts from PAYZA showed this company and the amounts on the charges did not match any of the amounts that I had charged via PAYZA. I have been dealing with this for several weeks now. I indeed owe them the amount I disputed but not the $75 since I had no way of knowing they were PAYZA transactions. My receipts said what would show on my CC statement and it was something totally different. Will keep trying. It's a NIGHTMARE!!

19.09.2017
by Cornelius Constantinescu

1 stars

I waited almost 2 weeks for a bank …

I waited almost 2 weeks for a bank transfer and still haven't received it.

09.09.2017
by Adam

1 stars

Absolute Trash

These pirates will do everything in their power to ensure people can't get at their own money.

31.08.2017
by Nacho Sanchez

1 stars

They suck

They suck, if you dposit here has a warranty of lose your money. You cant exchange it or send to bitcoin for example. They tell you this after you give...Read more

They suck, if you dposit here has a warranty of lose your money. You cant exchange it or send to bitcoin for example. They tell you this after you give away your money.

31.08.2017
by TZVR

1 stars

Scam-Company

Scam-Company - don't use their service. Read history about AlertPay and lawsuits, Patel, etc. They are not only incompetent but CRIMINALS

23.08.2017
by cuba

1 stars

Nothing but problems . . .

I have had nothing but problems with Payza.com. They say it takes 5-6 days for your funds to be released, not counting weekends and public holidays. But...Read more

I have had nothing but problems with Payza.com. They say it takes 5-6 days for your funds to be released, not counting weekends and public holidays. But it is more like 7-8 days for the funds to be released. When you enquire through customer support, it takes at lest 45 minutes for a simple question. My current situation is one where they cannot find the funds deposited, even though they sent me a transaction record, stating when the funds would be released. Now, 2 days after the supposed release date, they cannot find the funds and it is up to me to prove that I gave them the funds, yet their system sent me a record to say the funds were pending. Once this transaction is through, and it seems it will take another 5 business days before they review my file, I will NEVER deal with them again.

23.08.2017
by darv

1 stars

Payza sucks

Payza sucks. I tried to make a withdrawal to my bank account, but the system said my SSN was invalid. So i contacted Live Support and the guy didnt make...Read more

Payza sucks. I tried to make a withdrawal to my bank account, but the system said my SSN was invalid. So i contacted Live Support and the guy didnt make any sense, he told me SSN was already validated and I couldnt change and that i needed to remove my bank account and re-add it, which meant i needed to send in documents to verify my account which could take 5 days. Then he said he I would have to send in my photo Id after that which could take another 5 days, then he said he would have a department contact me about my social which could take 3-5 days. They move super slow. They keep asking for extra documentation just to withdraw my money and the reps have no clue what they are talking. Then the live chat rep ended the chat on me when i wasnt fully helped. This company is full of shxt.

05.08.2017
by Sarah Baltoni

1 stars

It's horrible

It's horrible! I don't recommend it at all. Their live agents don't know any English, they barely understand anything when you try to explain your issue...Read more

It's horrible! I don't recommend it at all. Their live agents don't know any English, they barely understand anything when you try to explain your issue to them. They usually just copy their responses from their FAQ site and paste it as their answer, or they give answers like: "Ask you bank", "You should contact your bank" because they can't help you at all with the issues you are experiencing with their services. Not to mention that there isn't ANY well-known website that accepts them as a payment option! Only some shady scammy sites will accept them. The Payza shop... What is that even? How did this site/company even still exist? Don't even bother creating a Payza account, no one accepts them, you won't be able to pay anything with you balance on it, you cannot withdraw your funds to your debit card. It is totally USELESS. I only use it because I cannot get my money transferred to PayPal.

02.08.2017
by Peter

1 stars

The site is useless for payments

The site is useless for payments, and the customer support is even more useless. Stay well away from this site if you know what's good for you.

25.07.2017
by Tsvetomir Iliev

1 stars

As Alfred Brewster said

As Alfred Brewster said, I get the same error: Your transaction has been declined. Please contact your bank to make sure they allow international...Read more

As Alfred Brewster said, I get the same error: Your transaction has been declined. Please contact your bank to make sure they allow international transactions and try again. If the issue persists, then please contact Customer Support for assistance. I contact payza 3 times: 1st. Check your CC details, they are fine, except that the month and year are blank each time I try to edit the details, on confirm it already says they are the same 2nd. Wait 24h and then try again Nothing..... 3rd. No reply.... Not only that, but if I try to withdraw money, it asks me to add a bank, but guess what I already DID add a bank. Neither can I add funds nor withdraw, useless processor full of bugs and bad copy paste support with no solutions. edit: I tried to rate the support by following the link and it asks me to login at payza.ladesk.com where I cannot login and when I try to reset password it doesn't recognize the email i use in Payza!!! So I cannot even rate the support because of another "bug"

20.07.2017
by dominic anfuso

1 stars

Garbage payment processor

Garbage payment processor, I've encountered error after error for months trying to validate a bank account. luckily I never have to use it much if ever...Read more

Garbage payment processor, I've encountered error after error for months trying to validate a bank account. luckily I never have to use it much if ever again. Look for an alternative!

27.06.2017
by Alfred Brewster

1 stars

Completely incompetent

I added credit card to Payza and used it some times to send payments. One day I was unable to do that, because Payza wrote me error "transaction...Read more

I added credit card to Payza and used it some times to send payments. One day I was unable to do that, because Payza wrote me error "transaction declined". I asked support, they sent me copy-pasted reponse that "credit card doesn't work, because CVV, billing address or expiry date is wrong. I wrote that everything is 10 times checked and correct and asked how could I use the card in past if CVV, billing address or expiry date is wrong. Support representative copied me the same message again. If you want to waste your time, Payza is for you. If you need to pay someone, Payza is useless.

11.06.2017
by Randy Orton

1 stars

Worst ever payment processor

Worst ever payment processor. Their support team is a peace of sh-it, takes weeks to reply. They blocked my account without any reason. Then asked me to...Read more

Worst ever payment processor. Their support team is a peace of sh-it, takes weeks to reply. They blocked my account without any reason. Then asked me to provide my proof address, after giving them that. They just keep demanding for new things like your driving license your home bills your passport copy. Just a peace of sh-it service.

01.06.2017
by Stephen Methuen

1 stars

Since March 2017 I have been trying to …

Since March 2017 I have been trying to sort out a transfer that PAYZA say they made to my account. The money as disappeared altogether and the response...Read more

Since March 2017 I have been trying to sort out a transfer that PAYZA say they made to my account. The money as disappeared altogether and the response from PAYZA is disgusting, they don't want to know. This company should be avoided at all costs.

18.05.2017
by Mambo Banda II

1 stars

Payza is a terrible payment processing …

Payza is a terrible payment processing company, they never respond on time and they never keep a promise. They are only interested in black mailing you to...Read more

Payza is a terrible payment processing company, they never respond on time and they never keep a promise. They are only interested in black mailing you to get them more subscribers. Don't use them for your business, my account has been put on hold for a few months now. I was told it would be released on a particular date, and they never did. I've been hearing many stories like this on the internet, and I am shocked they are still operating. I wonder what happens to all the money they freeze, there actions feel borderline criminal. Stay away, there are better companies, who will treat you way better.

10.03.2017
by Saher Hegazy

1 stars

DO NOT USE !!!

They have no idea what they are doing or what they are talking about, I think their entire staff should be fired. I would like to propose a social media...Read more

They have no idea what they are doing or what they are talking about, I think their entire staff should be fired. I would like to propose a social media campaign against them, twitter, facebook, ..etc

24.02.2017
by KEVIN

1 stars

TERRIBLE SERVICE AND SCAMMMMMMM

STAY AWAY FROM THIS SCAM AND RIP OFF COMPANY....THEY WILL TRY TO HOLD YOUR MONEY FOR 6 MONTHS.....ILLEGAL SCAM BUSINESS. THEY AVOID TALKING TO YOU AND...Read more

STAY AWAY FROM THIS SCAM AND RIP OFF COMPANY....THEY WILL TRY TO HOLD YOUR MONEY FOR 6 MONTHS.....ILLEGAL SCAM BUSINESS. THEY AVOID TALKING TO YOU AND THEY ARE THIEVES. NOT SURE HOW THEY EVEN STAY IN BUSINESS....IDIOTS

04.02.2017
by Kylie D

5 stars

Excellent Payment System!

I own an eCommerce site that sells various cosmetic products. Well, it completed a successful year last week and so does my association with Payza. When I...Read more

I own an eCommerce site that sells various cosmetic products. Well, it completed a successful year last week and so does my association with Payza. When I first chose Payza as the e-wallet service provider and the payment platform for my eCommerce website, I was in serious doubt whether it’ll be a right decision or not. But now, after using it for almost a whole year, there is no doubt about how great the payment platform of Payza actually is. As Payza offers an easy to understand payment gateway, my customers and so do I can easily deal with doing the payments and receiving it. The moment a customer confirms his purchase, I get to receive the money instantly. The super easy checkout options really helped my website to retain and increase the number of valuable customers. Neither have my customers and nor I ever faced any problems regarding payment.

12.01.2017
by Ömer Faruk Çakı

1 stars

My Funds Are Blocked for no reason

I have been using Payza more than a year and my account is already personal verified. Recently I created withdraw the request to my money into Bitcoin....Read more

I have been using Payza more than a year and my account is already personal verified. Recently I created withdraw the request to my money into Bitcoin. But today I received an email about my withdraw is declined and 2 of my transaction 30$ in total is frozen now, I'm unable to access my money. They say there could be a fraud activity because he(payer) freshly created his account. The ridiculous part is they're requesting shipping information/tracking number of payment which made as "Donation"? Also, I tried to contact them over Live Support but the staff is asked me absurd questions just like I lost my account. Of course, they didn't help me out. That's how Payza making money, stealing from their own customers.

06.01.2017
by Vojin Golubovic

1 stars

Scammers

Scammed my friend when he went to withdraw, he was told that the money is sent to his account but he never received it and the money got removed from his...Read more

Scammed my friend when he went to withdraw, he was told that the money is sent to his account but he never received it and the money got removed from his account. Supports sucks and is robotic

02.12.2016
by ibraheem

1 stars

Waiting for over 3 weeks for a deposit!

Hello. I made a deposit on a Saturday, on my side the bank transfer went through instantly. I even confirmed it with my bank. After waiting the usual 3-5...Read more

Hello. I made a deposit on a Saturday, on my side the bank transfer went through instantly. I even confirmed it with my bank. After waiting the usual 3-5 working days, I contacted Payza and they sent me a copy-paste reply saying deposits can take up to 7 days! So I waited for the 7 days, contacted Payza again and this time they replied with, "please provide proof of deposit and upload it to so and so place". I couldn't upload it to so and so place, so I contacted them again! This time they did it right, so that I could upload my proof of deposit.. but guess what? it takes up to 7 business days for them to check my documentation! So here I am, it's been over three weeks and still have not recieved my funds. Wanted to use my funds on Black Friday and cyber monday, NOPE SAID PAYZA. Tomorrow is the final day for the proof of documentation check... Let's see what they do. note: i have confirmed with my bank, in person, that I did deposit the money into the correct bank account, and also double checked the reference. DON'T USE PAYZA, STICK WITH PAYPAL.

01.12.2016
by Emma

1 stars

Worst experience of my life

My withdrawal of $460 gone missing since 10 days, showing completed, but never received. Even they are not not responding to any ticket since then. Last...Read more

My withdrawal of $460 gone missing since 10 days, showing completed, but never received. Even they are not not responding to any ticket since then. Last withdrawal of $205 requested 5 days back still unpaid, Horrible experience. They don't care



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