OFX - Opinião independente

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8.30/10 Muito bom
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2 275 opiniões de clientes sobre OFX - Trustpilot


2 dias atrás
by Robert Bowes

4 stars

First Trial

First try and it worked as promessed. Font needs to be a little larger as it is had to read the detail on printed transaction documents.

2 dias atrás
by Anup Nagra

5 stars

good service

good service

2 dias atrás
by Jeff Slade

5 stars

I have experienced major problems and …

I have experienced major problems and excuses with my high street bank in sending money to Thailand but with OFX no problems and it arrived within 3...Read more

I have experienced major problems and excuses with my high street bank in sending money to Thailand but with OFX no problems and it arrived within 3 working days of leaving my account.


Mais revisões

5 dias atrás
by Colin

4 stars

Receipt of funds acknowlegement

I have been using this service for 7 years and have just made another transfer. Last time I used the service, I had acknowlegement of receipt of funds and...Read more

I have been using this service for 7 years and have just made another transfer. Last time I used the service, I had acknowlegement of receipt of funds and transfer of funds all in 15 mins. On this occasion, there was a delay in OFX acknowledging receipt of funds, transferred as an immediate payment by my bank. In fact they were received by OFX Barclays account at 09:36 on Friday about 10 mins after I had made the e-banking transfer confirmation, but the web site only showed receipt on Monday am, when I checked. I had phoned OFX to find out if there was a problem, they said not to worry, it could take up to 48 hrs. Could be worrying if the funds are needed at the destination on the same day. Hence only 4 stars. Service strongly recommended nevertheless.

5 dias atrás
by Sue Garling

1 stars

Try Currency Fair - wont use OFX again

As an Aussie living in the U.K. we have been using UKForex since 2014. Now back in Australia and trying to move all our money from selling our house &...Read more

As an Aussie living in the U.K. we have been using UKForex since 2014. Now back in Australia and trying to move all our money from selling our house & business, service and rates have progressively got worse over the past 12 months and we won't be using again. Today it's taken 3 emails and 2 phone calls to get my funds released and deposited into my account. It just shouldn't be this hard. Try Currency Fair - they are the disrupters of the forex market and so much more competitive and efficient.

5 dias atrás
by Robyn Rutherfurd

5 stars

Easy to use

Easy to use, good exchange rate

5 dias atrás
by C.A.Brown

5 stars

Excellent service

Have been using them for 10 years now for transfers between 3 continents. Consistently rapid service and good rate. Easy to add or adjust bank details etc.

1 semana atrás
by Ann Marie Howie

5 stars

I have used this company twice now

I have used this company twice now, and both times funds were transferred speedily, no problems.

1 semana atrás
by Lyle

5 stars

Great service and even better F/X rates

I have been using OFX for over 2 years now. Doing everything on-line and getting great F/X rates. I always check the banks and always better than 200...Read more

I have been using OFX for over 2 years now. Doing everything on-line and getting great F/X rates. I always check the banks and always better than 200 basis points rates. Great service and you can even do your transfers on the weekends.

16-09-2017
by Julian Schwertfeger

5 stars

I have used OFX twice now for buying …

I have used OFX twice now for buying overseas equipment. Excellent service, fast, best rates you will find online!

16-09-2017
by Peter Apperly

5 stars

The best customer service

The best customer service and attention, ensuring the funds arrive were they are needed and on time!

16-09-2017
by mfradford

5 stars

I have been using them for about a year …

I have been using them for about a year to send money to my son in France. Find them quick, easy - and much cheaper than HSBC!

16-09-2017
by Kiran

5 stars

Brilliant and Quick Service with Great Exchange Rates

I have been googling agents to transfer my money from overseas to my local account for a huge purchase and after looking OFX and reading and comparing...Read more

I have been googling agents to transfer my money from overseas to my local account for a huge purchase and after looking OFX and reading and comparing their rates with other competitors, I finally chose to go with OFX. I was a little skeptical but since I had to do this urgently, I decided to go with OFX two days ago. Dealing with them was super efficient, the customer services were extremely helpful and I have received my funds already in my local account. Strongly recommend them!

16-09-2017
by Alan Dodgson

5 stars

Excellent

Excellent, Brilliant, First Class. What more is there to say

13-09-2017
by Nancy R.

1 stars

OFX sent out emails to my beneficiaries …

OFX sent out emails to my beneficiaries stating funds had been transferred into their bank accounts WHEN THEY IN FACT HAD NOT BEEN TRANSFERRED. This...Read more

OFX sent out emails to my beneficiaries stating funds had been transferred into their bank accounts WHEN THEY IN FACT HAD NOT BEEN TRANSFERRED. This created hell for me because contracts amongst the parties were involved in re the transfer of those funds. OFX informed me that Barclays Bank, whom they work with for all transfers, had "compliance" issues....but NO ONE INFORMED ME OR MY RECIPIENTS. Those emails that OFX sent to my recipients were IRRESPONSIBLE; the funds had NOT been transferred, and I STILL DO NOT KNOW WHAT "COMPLIANCE" ISSUES THERE WERE. Where is the appropriate communication between Barclay's and OFX? Where is the appropriate communication between OFX and me, and my recipients? I have written and called for answers, and HAVE RECEIVED NO ANSWERS, NO EXPLANATIONS. PATHETIC.

13-09-2017
by Bruce B

1 stars

The worst

Terrible! took over a month and still no money. Now they want to investigate. Dp yourself a favour and use a real bank

12-09-2017
by Kipp Henderson

5 stars

Well explained personal service. From a real person!

I used this company for the first time and found the personalized help and explanations to my questions excellent. Although the rate wasn't quite the...Read more

I used this company for the first time and found the personalized help and explanations to my questions excellent. Although the rate wasn't quite the viewable rate on the website it was approx 5% more than I would have got through the bank transfer process. Happy to recommend to others.

10-09-2017
by Kevin.

4 stars

Great and efficient service with good …

Great and efficient service with good exchange rates, although beware the rate shown on their home page is not what your money is sent at.

09-09-2017
by Brian Frith

5 stars

Very professional

Very professional, prompt and courteous

09-09-2017
by Jeffrey Peller

5 stars

Great exchange rate euros to pounds

Great exchange rate euros to pounds very pleased with the transaction

09-09-2017
by ANTONIO IMBROGNO

2 stars

Sorry very unhappy with you company

Sorry very unhappy with you company, cost me two weeks of time and money...

08-09-2017
by Gary Pollinger

5 stars

Excellent service - simple, fast and very cost effective.

I used OFX for the first time 3 days ago and the whole process of transfering the funds was both trouble free and very fast. The exchange rate used was...Read more

I used OFX for the first time 3 days ago and the whole process of transfering the funds was both trouble free and very fast. The exchange rate used was very close to the rate my Turkish bank was providing at the time of the transfer and the funds were in my bank in only 2 days. Being able to transfer funds in this very cost effective and trouble free fashion makes life so much simpler for me and I will have no hesitation in passing on how good a service OFX provides to my friends, who also require such a simple and professional service. Gary Pollinger.

07-09-2017
by Stephen

5 stars

A trustworthy and cheap service

I having been using OFX and their previous name for approximately 5 years mainly to transfer money from Australia to Thailand but also to the U.K. I have...Read more

I having been using OFX and their previous name for approximately 5 years mainly to transfer money from Australia to Thailand but also to the U.K. I have several Expat friends who use the service and like myself find the service excellent the best value around

06-09-2017
by Emily

1 stars

Confusing, slow, expensive

More expensive and slower than banks. Transferred money from Aussie to S. Korea a week ago and recipient still hasn't received the fund. My status on the...Read more

More expensive and slower than banks. Transferred money from Aussie to S. Korea a week ago and recipient still hasn't received the fund. My status on the website said fund has been sent to recipient but customer service claimed it will take 3-5 more days for bank at destination country to release my fund. How confusing. OFX takes about 2 weeks while bank transfer takes 3-5 days in total with slightly lower foreign exhange rate. I thought OFX could be faster and cheaper but it's the opposite. So what is the point of OFX's service again?

06-09-2017
by HST Ebner

2 stars

The customer service reps were very …

The customer service reps were very friendly and responsive, but I think they messed up my transfer. I moved to Italy for a year, and needed to transfer...Read more

The customer service reps were very friendly and responsive, but I think they messed up my transfer. I moved to Italy for a year, and needed to transfer money to a rental company for an apartment. I signed up, verified the account, and made the transfer. When they called to verify the first transfer, they said that because I was in Italy, they would have to switch me to the UK/Europe office (from the US). All of the sudden, my account, which was verified in the US, was now unverified because I was now technically living in Italy, but I couldn't provide proof of address (I needed the money to rent an apartment -- hence no address). I still had a permanent address, bank, job in the US, but they wanted documentation from Italy (I just arrived) So, they felt comfortable enough to transfer the money OUT OF my US account, but apparently wouldn't forward it on because I couldn't provide proof of address in Italy (?). I talked to someone last night, and he switched me back to the US office, and said the money should be transferred. Eight business days out (nearly two weeks), and the rental company has still not received the money (over 5000 euros). Two weeks might not seem like a long time, but when you're trying to secure an apartment, time matters. My bank, Chase, would have charged me 3% plus $40 for an international wire transfer (over $200), but I think if I had to do it over, I'd use Chase, which completes these transfers in 4 or 5 business days. I've got a family of 5 that needs a place to live, preferably before school starts, and OFX definitely was SLOW. Instead, OFX (or someone, somewhere) has my money, and is dragging their feet, trying the patience of the rental company, which has other offers on the apartment. I don't have another 5000 euros ready to transfer, so I just have to wait, and call.

05-09-2017
by George Smith

4 stars

Great friendly and knowledgeable …

Great friendly and knowledgeable service. Rates are generally pretty good. Speed of transfer has been a bit delayed at times, but lately it has been very...Read more

Great friendly and knowledgeable service. Rates are generally pretty good. Speed of transfer has been a bit delayed at times, but lately it has been very quick.

02-09-2017
by Fernando

1 stars

slow

slow, really slow money tranfer, i sent money with another companies regulary and takes less than half the thime whit this one.

01-09-2017
by William Jones

5 stars

I have used the services of OFX for an exchange and transfer of funds

I have used the services of OFX for a number of years. Whether by phone or Internet, the service is exceptional. E.g. Today 31 August 2017 my transaction,...Read more

I have used the services of OFX for a number of years. Whether by phone or Internet, the service is exceptional. E.g. Today 31 August 2017 my transaction, via the internet was confirmed, at 12.31. I then transferred the funds from my bank. The exchange was transferred by OFX to the recipient at 15.16. The whole transaction completed in 2hours 45minutes. Couldn't have been easier or better. Thank you.

31-08-2017
by brian smith

3 stars

Used to be first rate really on the …

Used to be first rate really on the ball. Now you wait several minutes before they answer the phone, (two calls, on hold for both).Funds used to be...Read more

Used to be first rate really on the ball. Now you wait several minutes before they answer the phone, (two calls, on hold for both).Funds used to be transferred very quickly, now the funds sit in their overseas bank all day, not a 24hr operation.

31-08-2017
by Kim Wickham

5 stars

Great service

Great service, safe service. Easy to use.



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Principais factos sobre o OFX

Informações do Serviço

Tempo para abrir uma conta -
Quantia mínima -
Quantia máxima -
Idiomas disponíveis
English
Transferências pessoais Sim
Clientes empresariais Sim
Contratos avançados de moeda Sim
Documentos requeridos -

Informações da empresa

Tipo de serviço oferecido Empresas de câmbio
A funcionar desde 1998
Sede Sydney, Australia
Regulado por ASIC

Informações de contato

Contato do suporte -
Horário de atendimento -
Twitter @OFX_OZ
Facebook ofx
Youtube OFX-it


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Rue Etraz 4
1003 Lausanne
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