Currencies Direct - Opinião independente

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1 902 opiniões de clientes sobre Currencies Direct - Trustpilot


1 dia atrás
by Julie E Heath

3 stars

Disappointed with rates for regular transfers sterling to euros

I have just started using currencies direct again for regular transfers and I am dissapointed with the rates over the last few months, the local shops or...Read more

I have just started using currencies direct again for regular transfers and I am dissapointed with the rates over the last few months, the local shops or UK supermarkets seem to offer better rates? OK its Only a few cents more for sterling to euros but its annoying when I walk past a shop offering a better rate than I got! When I used them last they always had better rates so not sure why?

2 dias atrás
by Etienne Szomonyak

4 stars

Patient-professional-courteous …

Patient-professional-courteous -helpful. Registration password Issue was solved with satisfaction . Thank you

4 dias atrás
by shervin nassabeh

5 stars

My account manager Arshi did a first class job

My account manager Arshi did a first class job of sorting out a login issue which had been going on for quite some time...she is very pleasant...Read more

My account manager Arshi did a first class job of sorting out a login issue which had been going on for quite some time...she is very pleasant professional and courteous on the phone and went the extra mile until the issue was finally resolved. Very satisfied and would be happy to recommend Thanks!


Mais revisões

4 dias atrás
by Ivan Quah

1 stars

Called me to remove my reviews but …

Called me to remove my reviews but failed to give me an answer, another waste of my time!!

5 dias atrás
by Keith Bladd

5 stars

All of my dealings through Currencies …

All of my dealings through Currencies Direct have been dealt with in a friendly and efficient manner,they have responded quickly and advised me at every...Read more

All of my dealings through Currencies Direct have been dealt with in a friendly and efficient manner,they have responded quickly and advised me at every step of the transactions.I would certainly recommend this team with confidence.

5 dias atrás
by James Whiting

5 stars

Happy Person

I was so pleased with the efficiency and patience given to me, I was a nervous person and it was so nice to speak to two very, very helpful advisers. The...Read more

I was so pleased with the efficiency and patience given to me, I was a nervous person and it was so nice to speak to two very, very helpful advisers. The transaction was completed, and I am a very happy person. Many thanks.

6 dias atrás
by Benjamin Panter

5 stars

More than happy with the experience!

Excellent experience! Yash has been fantastic with supporting me and my business needs, fast responses and comes back with a solution every time! I am...Read more

Excellent experience! Yash has been fantastic with supporting me and my business needs, fast responses and comes back with a solution every time! I am very happy with my experience using Currencies Direct for more than 12 months now. Thank you Yash and the Currencies Direct team. Ben

6 dias atrás
by Stationery Island

1 stars

I work for Stationery Island and I have …

I work for Stationery Island and I have told your sales team on many occasions now that we DO NOT want to work with Currencies Direct and that we are...Read more

I work for Stationery Island and I have told your sales team on many occasions now that we DO NOT want to work with Currencies Direct and that we are happy with the provider we currently use. I have said on every occasion that we DO NOT want you to ring us anymore and yet you still continue to ring. PLEASE STOP RINGING US!!!!

1 semana atrás
by Sarah Breeze

5 stars

Top Marks from Currencies Direct

With the help of Jeannette Smith the transaction was very easy, many thanks for the help and professionalism. Will be happy to use the service again.

09-12-2017
by Hugh bristow

5 stars

Setup took just a few hours

Setup took just a few hours, great telephone guidance through the process and saved me an absolute mint !

08-12-2017
by Mr Anthony John Stephenson

5 stars

Excellent

The dealings I had with Jennifer this morning was both professional and courteous, she was very patient, as I am very slow in understanding computers, I...Read more

The dealings I had with Jennifer this morning was both professional and courteous, she was very patient, as I am very slow in understanding computers, I would have no reservations in recommending Currencies Direct to friends, family and in fact anyone who asked, excellent to deal with Mr Anthony Stephenson

07-12-2017
by Ian John

5 stars

1st time to use them with no problems …

1st time to use them with no problems very helpful from start to finish even courtesy call after transaction done 1st class job cheers John from Scotland

07-12-2017
by Andre Cilliers

5 stars

Great experience setting up our account.

Great experience setting up our account.

07-12-2017
by Ivan Quah

1 stars

The worst money transfer company

The worst money transfer company, transfer just a few thousand pounds, but keep asking different kind of questions everyday, i have to stop my work just...Read more

The worst money transfer company, transfer just a few thousand pounds, but keep asking different kind of questions everyday, i have to stop my work just to please them, at the end they didn't transfer the money, and i have to wait a few days for them to refund my money back, i will not use them again, TOTAL WASTE OF MY TIME!!!!!!!!

07-12-2017
by Nancy

5 stars

Reliable speedy service

Reliable, speedy and friendly service. Adil and his team have been great and have provided us with a stress free professional service. I would highly...Read more

Reliable, speedy and friendly service. Adil and his team have been great and have provided us with a stress free professional service. I would highly recommend.

07-12-2017
by Kimberley Chester

5 stars

Very helpful and professional

Very helpful and professional

07-12-2017
by Valerie Upchurch

5 stars

Excellent experience

I can truly recommend Currencies Direct. They are extremely efficient, helpful, and willing to go the extra mile to help their clients. They make...Read more

I can truly recommend Currencies Direct. They are extremely efficient, helpful, and willing to go the extra mile to help their clients. They make everything user friendly and take the anxiety out of currency transfers.

07-12-2017
by Dave V

5 stars

Smooth Clean Transaction Perfect

This was the first time we had to transfer money to a different country so it was all new to us. Had lots of help from Reaz at Currencies Direct. I’m...Read more

This was the first time we had to transfer money to a different country so it was all new to us. Had lots of help from Reaz at Currencies Direct. I’m sure this made the transaction run very smoothly. Really couldn’t have wished for it to be easier. Compliance team were great and the money was transferred from the U.K. from start to finish in no more than 2 or 3 days. I’m sure we will be using them again in the near future and I would recommend them. Many thanks to Reaz and all the others behind the scene

06-12-2017
by Mr Cheesman

5 stars

Very helpful and patient

Very helpful and patient

06-12-2017
by thetorchshop.co.uk

5 stars

great customer service

great customer service, good rates and helpful advice

05-12-2017
by Alfred Mackay

5 stars

Excellent service from start to finish.

Excellent service from start to finish especially one member of Currencies Direct, namely Daniel Cousins who was extremely helpful and professional.

01-12-2017
by Trevor Brown

5 stars

Good rates, excellent service.

We found Germaine to be helpful, friendly, knowledgeable and most importantly very patient. Our transaction was handled very efficiently and we would...Read more

We found Germaine to be helpful, friendly, knowledgeable and most importantly very patient. Our transaction was handled very efficiently and we would recommend Currencies Direct to anyone.

29-11-2017
by John Gregg

5 stars

Highly recommended …

I recently sold a property in Spain and one of my concerns was getting a good deal on exchanging the euors for sterling. I made a very good choice in...Read more

I recently sold a property in Spain and one of my concerns was getting a good deal on exchanging the euors for sterling. I made a very good choice in Currencies Direct to organise this for me. Right from the beginning the service was highly professional, friendly and without complications. This made the stressful experience of selling a property abroad a lot easier to deal with. Everything was explained to me in a clear, concise manner, no questions were left unanswered and the money was back in my UK account very quickly, exactly as promised. Thanks to all the team in Nerja, Spain.

26-11-2017
by Gary Cohen

5 stars

Everything was excellent.

Everything was excellent.

25-11-2017
by Claude Ripley

5 stars

Great to deal with.

It was all my fault! I caused a problem between Currencies Direct and my UK bank (RBS) by miscalculating my Current Account balance. Both parties did...Read more

It was all my fault! I caused a problem between Currencies Direct and my UK bank (RBS) by miscalculating my Current Account balance. Both parties did their best to sort this out, but the folk at CD kept calm and reassuring and helpful throughout, despite my near panic! I have always been impressed, over many years, at the friendly and personal relationships one is able to establish with the people in this high pressure business. They are easily reached by phone, they listen with patience, and they explain carefully what has to be done. I'm very, very satisfied with their service over a long, long time. Thank you CD. Claude Ripley

25-11-2017
by C McConnell

5 stars

Germaine made this process really easy …

Germaine made this process really easy for me and explained everything. Thanks for trying to get me to transfer money when the exchange rate was better. I...Read more

Germaine made this process really easy for me and explained everything. Thanks for trying to get me to transfer money when the exchange rate was better. I would definitell use this service again.

24-11-2017
by Barbara

5 stars

I had never done a money transfer …

I had never done a money transfer before and I was a bit nervous to say the least but germaine understood my nervousness and put me at ease. S0 it was...Read more

I had never done a money transfer before and I was a bit nervous to say the least but germaine understood my nervousness and put me at ease. S0 it was with her help that I have now done my 2nd transfer. I would recommend this company to family and friends for sure.

24-11-2017
by Mickey Malul

1 stars

It is about 2.5 weeks now to move money …

It is about 2.5 weeks now to move money internationally. It has became a joke now as we are chasing out money and trying to get it to get back to our...Read more

It is about 2.5 weeks now to move money internationally. It has became a joke now as we are chasing out money and trying to get it to get back to our original account. I would stay away

24-11-2017
by Jill Hatton

5 stars

simple, fast and good value

sent funds to Austria and used the online platform. easy to use and good exchange rates. Funds were sent same day.

24-11-2017
by BRIAN ASKEW

4 stars

Easy

Easy, quick and safe. Money in my home bank account in two days.



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Principais factos sobre o Currencies Direct

Informações do Serviço

Tempo para abrir uma conta Em alguns minutos
Opções de Pay-in Conta Bancária
International bank transfer
Opções de pay-out Conta bancária
International bank transfer
Quantia mínima Sim
Quantia máxima Não
Idiomas disponíveis
Français
English
Deutsch
Español
Português
Italiano
Transferências pessoais Sim
Clientes empresariais Sim
Contratos avançados de moeda Sim
Documentos requeridos ID, Comprovante de Morada

Informações da empresa

Tipo de serviço oferecido Empresas de câmbio
A funcionar desde 1996
Sede London
Jurisdição Reino Unido
Regulado por FCA

Informações de contato

Contato do suporte london@currenciesdirect.com
Horário de atendimento -
Twitter @https://twitter.com/currenciesd
Facebook https://www.facebook.com/currenciesdirect


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Avenue d’Ouchy 4
1006 Lausanne
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