Ria - Niezależna recenzja

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926 recenzji klientów na Ria - Trustpilot


27.01.2018
by Rajesh Kumar

4 stars

I Never face any issue with Ria from …

I Never face any issue with Ria from last two years. I will recommend Ria to my friends.

27.01.2018
by Santosh

4 stars

I'm really happy with Ria

I'm really happy with Ria. Best conversion rate & fast,,

08.12.2017
by Vikash Kumar

5 stars

I have been using Ria for almost 2 …

I have been using Ria for almost 2 years now. The processing time which initially use to take 3-5 business day went down to 6-8 hours after using it for...Read more

I have been using Ria for almost 2 years now. The processing time which initially use to take 3-5 business day went down to 6-8 hours after using it for 6-8 times. But now a days the exchange rate is lower compared to Remitly and placid etc. So, I am giving try to other remittances. Came across Pangea money transfer which is quick and giving $30 bonus on first transfer. Please use the code UV1500 to get instant bonus of $30 on your first transfer.Moreover I do compare rates between Ria, Placid, Remitly and Pangea where Ria and Placid use to be the best most of the time but not always.


Więcej opinii

04.02.2018
by Andrew Walbert

1 stars

RIA is Trash!

This is by far one of the worst companies I have ever dealt with. Money is immediately taken, website states estimated 3 hours for transaction to be...Read more

This is by far one of the worst companies I have ever dealt with. Money is immediately taken, website states estimated 3 hours for transaction to be completed then once past that point told 12 hours by rep. I’m now on hour 12 and still not completed, just constant lies and unethical practices. CS is absolutely no help whatsoever. Probably attempt a refund in morning but I’m sure that will be an adventure as well. Just updated after 12 hours they cancelled my transaction. This place can honestly rot in hell!

03.02.2018
by Jess

1 stars

It takes a week to make a transfer

It takes a week to make a transfer. From NY to Colombia. Using bank accounts. SMH

01.02.2018
by Julio

1 stars

I was unable to complete the transfer …

I was unable to complete the transfer through various forms. Wrote and called multiple times to customer service, who first said they'd escalate the case...Read more

I was unable to complete the transfer through various forms. Wrote and called multiple times to customer service, who first said they'd escalate the case and then they locked the account. Once they lock your account, even if they have your information stored (e.g. your debit card number) you have no way of accessing your account to remove it. You have to "trust" them that they'll remove it.

10.01.2018
by Michael Dylan

1 stars

What an offal service

What an offal service. They take the money right away and then block it for many days. First time sending money with RIA and the computer asks that I call...Read more

What an offal service. They take the money right away and then block it for many days. First time sending money with RIA and the computer asks that I call a number. They ask why I am sending $500 and after bunches of questions, they ask me to provide a copy of my passport. I told them my passport is at home and I am in a different city at this time. I asked they issue a refund, and they tell me in 3 to 5 days the refund will show back in my debit card. The next day I get a message saying the review team approved the transaction. After five days money is not at the receiving end nor refunded. I call them and they say, now we are canceling your transaction and 3 to 5 days money will arrive back in my debit card.

07.01.2018
by S Ghosh

1 stars

I have been using ria for last 2 years

I have been using ria for last 2 years. My last transaction was cancelled due to some "server issue" at the receiver's end and now they want my...Read more

I have been using ria for last 2 years. My last transaction was cancelled due to some "server issue" at the receiver's end and now they want my passport scan. If they were unable to process the transfer without my passport scan why did they withdraw money from my account? I now have to wait for this money to return. I will not recommend this company. Their functioning is unpredictable.

05.01.2018
by Shahzad Yaqoob

2 stars

Racist company!

I was sending money to my home country and they suspended my account without a word. I provided all the million documents they asked for and valid reasons...Read more

I was sending money to my home country and they suspended my account without a word. I provided all the million documents they asked for and valid reasons but they suspended my account - no response! Racist company!

04.01.2018
by Michael Dylan

1 stars

Avoid RIA

Avoid RIA, Their business practice is deceptive. Just try to send $499 for the first time. They immediately put the account under review after taking the...Read more

Avoid RIA, Their business practice is deceptive. Just try to send $499 for the first time. They immediately put the account under review after taking the money from my bank account. I asked they refund the money since they want a copy of my passport. I asked why they took the money out of my account if they wanted an additional step. No answer to that question. Now, they say it will take 3 to 5 business days to refund my money. They are sitting on peoples money for no reason.

26.12.2017
by John Benitez

1 stars

Terrible MAL SERVICIO

Terrible MAL SERVICIO, MALA IMAGEN

23.12.2017
by Ghislain Lagourne

3 stars

Je dois recevoir un transfert de ma …

Je dois recevoir un transfert de ma cousine mais le transfert est bloque pour des raisons que je ne sais pas alors que j'ai une urgence ici et cela...Read more

Je dois recevoir un transfert de ma cousine mais le transfert est bloque pour des raisons que je ne sais pas alors que j'ai une urgence ici et cela indique que le transfert est en revision : ria_form_tracktransfer_label_ınreview Pour vous garantir le plus haut niveau de sécurité, votre transfert d'argent est actuellement en cours de révision. Ce processus peut prendre jusqu'à un jour ouvrable. Que faire dans ces conditions vu que j'attend depuis hier.

21.12.2017
by John Wiseman

1 stars

After sending me a letter for a refund …

After sending me a letter for a refund they closed my account which I have used over 10 years up till now I've had a good service over the years I feel...Read more

After sending me a letter for a refund they closed my account which I have used over 10 years up till now I've had a good service over the years I feel very disappointed with the attitude in the London customer service office where you should try to resolve issues

17.12.2017
by Tess

1 stars

I'm so disappointed..

I'm so disappointed... I tried to claimed my remittance 2 times today in 2different branches.. but system say.. not found.. But I check online, it says...Read more

I'm so disappointed... I tried to claimed my remittance 2 times today in 2different branches.. but system say.. not found.. But I check online, it says ready for pickup.. WHERE!!!!

16.12.2017
by Jack French

1 stars

These guys are terrible....never …

These guys are terrible....never use...plezzzzz... Do not waste your time...

12.12.2017
by Lucie Novakova

1 stars

it is shame i cant give a zero star

it is shame i cant give a zero star. the service doesn't deserve one star. i have been trying proceed the transfer for one week. As they had some...Read more

it is shame i cant give a zero star. the service doesn't deserve one star. i have been trying proceed the transfer for one week. As they had some technical problems ... i finally proceed the transaction. later i found there has been a problem even while i have been charged for that ( in total i made 3 phone call to ria and two phone call to bank) . within few hours i was told the transaction has been proceed. the next day i called them again as i couldn't see the transaction online. i have been told the transaction didn't go through. ( i have been asked to call the bank several times that day, then call back to ria again probably 5 times bcs they would never call me back ) i have been told the issue was escalated. three day later no phone call no money. I call again and was told to send a prove of tranfer. i sent the prove i have been charged the money. they still told me to contact my bank. My bank clearly told me it is all Ria problem. i told them they need to contact my bank. Unfortunately they refused and instead told me they will refund me. Ohh and i forgot to say in last few days i have been hang up twice by customer service and promised several times someone would call me back but no one did. The think is i need to transfer money for school fee for orphan in Tanzania. And to deal with someone like this is absolutely nightmare

12.12.2017
by Moosa Khan

1 stars

The Most horrible money transfer I have …

The Most horrible money transfer I have ever seen. I have transferred last week and still on pending. I would definitely sue on them for compensation as I...Read more

The Most horrible money transfer I have ever seen. I have transferred last week and still on pending. I would definitely sue on them for compensation as I have lost a lot of business because of this pending transaction. The customer service is very poor and can't even speak English properly. I think they have Indian base customer service for low cost.

06.12.2017
by Rajib Ghos

1 stars

One of the most disappointed website I …

One of the most disappointed website I have ever access. Needs to focus on it

28.11.2017
by Mohamad

1 stars

I had fraud case by RIA agent in Italy, lost 565 euro

I experienced a fraud case by RIA agent in Italy who stole my personal information and then stole my money, after a month of back and forth and several...Read more

I experienced a fraud case by RIA agent in Italy who stole my personal information and then stole my money, after a month of back and forth and several calls with US Office, and Italy Legal department, the officer said "I totally understand your situation but sorry, there is nothing I can do to reimburse you" I lost 565 euro

21.11.2017
by Laine

1 stars

still no refund after 3 weeks after cancelation.

My order was cancelled due to some delays in retrieving the funds by the receiver. It has been almost 3 weeks now and my money still not refunded. I...Read more

My order was cancelled due to some delays in retrieving the funds by the receiver. It has been almost 3 weeks now and my money still not refunded. I called mored than 20 times and each time I am unable to speak to customer service. I also emailed like 10 times and got no reply. be aware of this company

12.11.2017
by Kakhaber Khetsuriani

1 stars

i can not recieve money in London from …

i can not recieve money in London from belgium. i'v been 8 locations all of them say just send money no receive. i tried to call custumer service no one...Read more

i can not recieve money in London from belgium. i'v been 8 locations all of them say just send money no receive. i tried to call custumer service no one answers. avoid

10.11.2017
by Susan

1 stars

DONT USE!

I tried sending 1200 dollars to my brother in law in Nigeria and they called me and asked me for a copy of his passport before they can send my money! I...Read more

I tried sending 1200 dollars to my brother in law in Nigeria and they called me and asked me for a copy of his passport before they can send my money! I told them thats intrusive and an invasion into my privacy! This was the first and last time I will ever use them! They are truly the WORST! GET OVER YOURSELVES! IT WAS 1200 DOLLARS NOT 12000 DOLLARS!!

10.11.2017
by Salaam Ahmadzai

5 stars

stars

stars: Excellent – no reservations, I would recommend this company to anyone.

03.11.2017
by Joly Paul

1 stars

Very slow transfers..even a regular mail through USPS will be much faster than this..

I sent money $2300 from my account Tuesday, they told I need to verify my account and this process took till Thursday. I called to customer care they...Read more

I sent money $2300 from my account Tuesday, they told I need to verify my account and this process took till Thursday. I called to customer care they transferred to more than 3 departments and the lady told your recipient will get the money with in 2-4 Hrs(some transactions will be completed in 2-4 Hrs and some will go up to 4 business days and you are lucky in this she told). I thought it will be completed by end of this week. When I login into website and check the status it is in process and expected arrival is by next Friday and still funds are not available for pick up. This happened for more than 5 business days and this is third week as per your system for the transaction to completed. Please post the timelines for each transfer clearly while we are making a transaction, When you are not able to meet those GIVEN timelines send my money back to my account immediately. Even for cancellation it will take 2-10 business days. This is not fair to hold my money for these many days, from the day I initiated the transaction it is 14th business day today and still the transaction was not completed.

26.10.2017
by BHAVIN

1 stars

Ria doesn't give referral bonus

I am rating 1 star as there is no 0 star...Sorry Ria Money Transfer. Ria money transfer service gives $20 referral bonus for referral. I referred my...Read more

I am rating 1 star as there is no 0 star...Sorry Ria Money Transfer. Ria money transfer service gives $20 referral bonus for referral. I referred my friend who registered with my referral email, which had the link from Ria money Transfer. He completed the registration and completed his his forex transfer as well and got a $10 bonus as he was a new customer. But Ria never paid me $20 referral bonus. When I asked them the status, they replied me that my friend didn't use my referral link to register. When I replied that he had used the proper registration link and completed transfer as well but they refused to send me $20 bonus as they cannot find a link between me and my referred friend. Who is to blame if they cannot find a link even after my friend followed my referral link to register and send money. Above all my friend referred another friend and she registered and transfer money in front of him and then also they denied 20$ bonus giving same excuses that they can't find link. These all look like ways to avoid giving referral bonus. I gave up so Beware. I am thinking to go back to other remittance service provider with whom I never faced any issue like Xoom ot Remitly.

26.10.2017
by Farrukh Kiani

2 stars

I have sent email regarding extra …

I have sent email regarding extra charges taken by ria agents in Birmingham cape hill area but Ria customer service never took any notice and never...Read more

I have sent email regarding extra charges taken by ria agents in Birmingham cape hill area but Ria customer service never took any notice and never replied me back. Agents are charging £3.00 for transferring £500, where it should be £0.0. Hope they will take a notice from this platform.

15.10.2017
by Alteli Higdon

2 stars

Bad company

I initiated transfer online , they processed it 2 days after, they sent the money on the second day after they took the money from my bank account, a...Read more

I initiated transfer online , they processed it 2 days after, they sent the money on the second day after they took the money from my bank account, a total of 5 day transactions.... ridiculous! When I called customer service, I was transferred to 3 different agents not english speaking and I ended up being transferred to an agent or department which was closed - an online service? closed at 10:00 est? Nobody working? I called 3 times and yelled at them then they sent me an email that money is ready for pick-up and I realized it was few minutes after I yelled at them. Don't MAKE TRANSACTION WITH THIS COMPANY!

11.10.2017
by Jaideep Haryani

1 stars

Horrible company. Always avoids referral bonus payment.

Horrible money transfer service which promises $20 referral program. I referred my friend, who registered with my referral email, which had the link from...Read more

Horrible money transfer service which promises $20 referral program. I referred my friend, who registered with my referral email, which had the link from Ria money Transfer. She completed the registration in front of me & completed her first forex transfer immediately after registering. She got a $10 bonus as she was a new customer. But Ria never paid me $20 referral bonus. When I asked them the status, they wrote me that my friend didn't use the my referral link to register. When I replied that she had used the proper registration link in my presence, they now wrote that she must have registered and then must have done the transaction after going to some other pages on the site. I replied to them, that my friend completed the transaction immediately after registration. Now, they refuse to pay me $20 bonus that they cannot find a link between me and my referred friend. Who is to blame if they cannot find a link even after my friend followed my referral link to register and send money. These all look like ways to avoid giving referral bonus. I give up on this company. I'll go back to Remitly & Xoom (with whom, I have never had to chase to get my referral amount).

10.10.2017
by BETTY

1 stars

Im having the worst time with Ria Money …

Im having the worst time with Ria Money transfer. Im sent $330 to El Salvador on October 4, 2017. My accounts shows in process and that money will sent...Read more

Im having the worst time with Ria Money transfer. Im sent $330 to El Salvador on October 4, 2017. My accounts shows in process and that money will sent until November 11, 2017. I have called several timr but they are not able tp help. They already withdraw my account. Im a loyal customer but im very disappoited and i will not be using this service anylonger. I have use my debit card and there was want time my account was put o hold. I have used my checking account several times my account has been verified and novneed to put on hold or review. I hope they can release my money very soon. I m filing a complain with my local consumers affair to have this business investigate.

29.09.2017
by Sales

3 stars

Only from US, Spain and Australia

From Ria web site on September 28, 2017: "We're sorry, but based on your current location, you can't register for an account here... Currently,...Read more

From Ria web site on September 28, 2017: "We're sorry, but based on your current location, you can't register for an account here... Currently, only users in the US, Spain, and Australia may send money."



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Najważniejsze fakty o Ria

Informacje o usłudze

Czas otwarcia konta Kilka godzin
Opcje wpłaty Karta kredytowa
Karta debetowa
Konto bankowe
Opcje wypłaty Gotówka
Konto bankowe
Dostarczanie gotówki do domu
Kwota minimalna Nie
Kwota maksymalna Tak
Dostępne języki
English
Español
Przekazy osobiste Tak
Klienci biznesowi Nie
Zaawansowane kontrakty walutowe Nie
Wymagane dokumenty Dowód tożsamości, Potwierdzenie adresu

Informacje o firmie

Typ operatora Podmioty oferujące transfery globalne
Aktywny od 1987
Centrala Buena Park (CA)
Regulowane przez DFS (NY)

Dane kontaktowe

Kontakt do działu pomocy CustomerService@RiaMoneyTransfer.com
Godziny dostępności Godziny pracy
Telefon (877) 443-1399
Twitter @RiaFinancial
Facebook RiaFinancialServices