Mukuru - Avis indépendant

Tout ce que vous devez savoir avant votre transfert avec Mukuru


Reviews powered by

2 avis d'utilisateurs sur Mukuru sur Trustpilot


17/08/2017
by Paaristha Oomadath

1 stars

Do not use...

The first 3 eft transfers went well but then the admin costs shot up from 2 pounds per transaction to 9.99 pounds. It took me several days to get a...Lire la suite

The first 3 eft transfers went well but then the admin costs shot up from 2 pounds per transaction to 9.99 pounds. It took me several days to get a response from their team and when I did, I was offered no alternative option (which there was) but told that there is a problem with the system as they are updating their terms and will rectify the situation asap. It is now about 3 weeks later and its still the say, they are more expensive than my bank which defeats the point of using them really. And further, I decided to send cash as it was urgent and when the person picking up the money in South Africa arrived at the InterAfrica bank in Durban, they told him to go to PNP supermarket as they did not pick up the transfer. I then had to call their office in the UK and very angrily ask them to rectify the situation immediately or I would lay a complaint with the necessary bodies in the UK. To date, I have received no correspondence from Mukuru, no apology and they have not changed their rates as promised. I DONT recommend them, if you use this company, do it at your own risk. Better companies out there, try transferwise, which I am currently using.

04/06/2017
by Tamuka

1 stars

Delayed Salary Payment

I had my my salary transferred on Wednesday 31 May 2017, and today is Saturday 3rd June 2017 and I still haven't received my salary. Now I am being asked...Lire la suite

I had my my salary transferred on Wednesday 31 May 2017, and today is Saturday 3rd June 2017 and I still haven't received my salary. Now I am being asked to bring proof of payment, honestly how does your 'bank' operate - never in my life have I been asked by a bank to bring proof of payment when a salary transfer is done. My company used my bank card number as a reference. Now I haven't paid rent, my DSTV has been disconnected (which attracts a fine), I have no food on the table, I have no transport money - yet my money was sent to your 'bank'. This type of service is totally unacceptable.

16/09/2015
by David Featherstone

5 stars

Reliable and inexpensive money transfer to SA

I send money to South Africa quite often. I changed to Mukuru recently from another site that charged me £9 a time. With Mukuru it comes out at about...Lire la suite

I send money to South Africa quite often. I changed to Mukuru recently from another site that charged me £9 a time. With Mukuru it comes out at about £2 and gives me pretty much the same rate. I've used it successfully three times so I'm fairly confident they aren't going to disappear with my money. In fact now that I've verified my account, the last transfer I made was in the recipient's bank account the same day. Amazing! Another reason for giving five stars is that the verification process is really simple and you can just type in some figures from your passport and utility bills - it automatically verifies whether it's genuine or not. The only hassle was that I had to provide a scan of my debit card (with most numbers covered over) to prove I had it - but apparently that's to do with UK regulations. Mukuru is providing a good service that seems to me to be more focused on helping people to help their family and friends in Africa than on making money for themselves. Recommended.



Posez vos questions ou partagez vos commentaires sur Mukuru




Comparez toutes les options avant votre prochain transfert Comparer

L'essentiel sur Mukuru

Service

Temps pour ouvrir un compte -
Montant minimum -
Montant maximum -
Documents nécessaires -

Informations sur l'entreprise

Type de prestataire Autres opérateurs de transfert
Actif depuis -
Siège -

Information de contact

Support client -
Horaires -


Trouvez le meilleur prestataire pour votre prochain transfert

Le coût d'un transfert d'argent dépend du montant envoyé, du pays d'envoi et de réception et du type de transfert. Assurez-vous de comparer avant chacun de vos transferts, car ces coûts varient également au fil du temps.

Lisez des avis sur les sociétés de transfert d'argent

Obtenez des informations indépendantes sur les sociétés de transfert d'argent, découvrez des avis clients, des guides détaillés, des informations relatives à la sécurité de ces services, ainsi que des foires aux questions.



Proudly made in Switzerland

Global Impact Finance Ltd
Rue Etraz 4
1003 Lausanne
Switzerland


Mobile Analytics