ACE-FX - Avis indépendant

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il y a 17 heures
by Gopo user

2 stars

Watch the rate quoted and the rate used is differentc

The rate is just average but the staff is just not up to standard. The manager gave me a dirty look when I question why the rate quoted to me when I...Lire la suite

The rate is just average but the staff is just not up to standard. The manager gave me a dirty look when I question why the rate quoted to me when I ordered my currency is different from when I collected today. The lady who was serving me kept showing me what was written on the slip which I can't read as the glass was reflecting the image. I gave her the slip where the rates were written and she had to change the rate. Also charged me £1 for using debit card which she did not tell me. The old staff used to be very nice and they had all left and new manager is a miserable person. Will think twice going to them in future. Will walk to another shop next time

07/12/2017
by Hauki

5 stars

I have used Ace-Fx now 4 or 5 times

I have used Ace-Fx now 4 or 5 times, I always find their service and rates very good! The rates are much better then say from the post office or...Lire la suite

I have used Ace-Fx now 4 or 5 times, I always find their service and rates very good! The rates are much better then say from the post office or supermarkets. Its never any hassle using these guys:)

07/12/2017
by Enrique

5 stars

Great service and exchange rate

Great service. Clear information email advising about the cash being ready.


Plus de commentaires

06/12/2017
by Kwamina Stewart

5 stars

Best in the market.

Best in the market.

05/12/2017
by Lucy

5 stars

Great service..

Great service... very quick and good opening times

05/12/2017
by Helen Green

4 stars

Very good

Very good. Helpful staff and efficient. Decent rate, certainly better than bank.

05/12/2017
by Janet F

5 stars

Good exchange rates

Good exchange rates. Friendly staff. Can order online to save going in twice.

04/12/2017
by J Knowles

5 stars

Best rates in London

Best rates in London, simple order, speedy deliver and easy pick up

02/12/2017
by Laurence Mahoney

5 stars

Friendly great service

Friendly great service

07/11/2017
by O.S.

5 stars

Always the best rate.

Always the best rate.

07/11/2017
by CollectPlus customer

5 stars

Really good friendly and efficient …

Really good friendly and efficient service :-)

03/11/2017
by Keith Marshall

5 stars

Another simple transaction and best …

Another simple transaction and best rate guaranteed from time of order to collection

02/11/2017
by Jacek Marzec

5 stars

Very professional and honest staff

Very professional and honest staff. I've made a mistake and gave them £100 too much and the lady from ACE-FX pointed that out and returned the...Lire la suite

Very professional and honest staff. I've made a mistake and gave them £100 too much and the lady from ACE-FX pointed that out and returned the overpayment.

02/11/2017
by kevin murphy

5 stars

fast delivery

fast delivery

02/11/2017
by Joby

3 stars

Convenient but exchange rate wasn’t good

Convenient but exchange rate wasn’t good

02/11/2017
by Adrian Best

5 stars

as previously great service currency …

as previously great service currency arrived when they said it would great rate

02/11/2017
by J Weller

4 stars

Recommended FX in Canary Wharf

EDIT - I received a call from AceFX. It seems that they have moved away from sending text reminders when currency was in store, which was previously a...Lire la suite

EDIT - I received a call from AceFX. It seems that they have moved away from sending text reminders when currency was in store, which was previously a feature I relied on, and the confirmation email following the order had also been filtered by email manager. To be clear to anyone considering the credibility and quality of Ace-FX - The service and rates received have always been and remain pleasant and favourable, and are the main reason why I have returned a number of times over the past 5 years or so. The £1 transaction fee when paying by debit charge is frustrating but not hidden and well advertised. --- I was told to wait until I received an email confirming my currency had arrived. I waited 72 hours before I went to the branch only to be told that all currency is sent back after 24 hours if uncollected even though no confirmation was sent.

02/11/2017
by Kiran Mody

5 stars

Reliable and convenient

Reliable and convenient

26/10/2017
by Andrew C

5 stars

Easy online.ordering for next day pick …

Easy online.ordering for next day pick up. Competitve Rates

25/10/2017
by Customer

5 stars

Simple and professionally delivered …

Simple and professionally delivered service. Will certainly recommend

25/10/2017
by Yorkshireman

5 stars

EXCELLENT SERVICE

They do what they say on the can, and do it quickly, with a very competitive exchange rate. Have used them 3 times now with no problems at all.

25/10/2017
by Tobias

5 stars

Very easy

Very easy, good rates.

25/10/2017
by John Tait

5 stars

easy to place an order with prompt …

easy to place an order with prompt delivery

25/10/2017
by Hamid Lahooti

5 stars

Good rates offered and fast delivery by post

Good rates offered. Foreign currency notes arrived by registered post as promised.

25/10/2017
by Toshio Kenyon

5 stars

Bought Euros

Bought Euros. Super quick and great rates.

25/10/2017
by ian bissell

5 stars

Very good service have used them a …

Very good service have used them a couple of times now cant fault the service they provide.

25/10/2017
by Regular traveller

5 stars

I have now used this company five times …

I have now used this company five times this year and never been let down, very efficient and excellent exchange rate.

24/10/2017
by Customer

5 stars

Best value currency with great service

Best value, best service. Why go elsewhere?

24/10/2017
by NORMA ODD

5 stars

Staff are always friendly and helpful

Staff are always friendly and helpful . Best FX rates

24/10/2017
by Elena

1 stars

I was given notes no longer valid in …

I was given notes no longer valid in Hungary!!! So I did not have enough cash to pay once I got there. I had to waste time and go to the post office to...Lire la suite

I was given notes no longer valid in Hungary!!! So I did not have enough cash to pay once I got there. I had to waste time and go to the post office to get valid notes.



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