il y a 17 heures
by Gopo user
The rate is just average but the staff is just not up to standard. The manager gave me a dirty look when I question why the rate quoted to me when I...Lire la suite
The rate is just average but the staff is just not up to standard. The manager gave me a dirty look when I question why the rate quoted to me when I ordered my currency is different from when I collected today. The lady who was serving me kept showing me what was written on the slip which I can't read as the glass was reflecting the image. I gave her the slip where the rates were written and she had to change the rate. Also charged me £1 for using debit card which she did not tell me. The old staff used to be very nice and they had all left and new manager is a miserable person. Will think twice going to them in future. Will walk to another shop next time
I have used Ace-Fx now 4 or 5 times, I always find their service and rates very good! The rates are much better then say from the post office or...Lire la suite
I have used Ace-Fx now 4 or 5 times, I always find their service and rates very good! The rates are much better then say from the post office or supermarkets. Its never any hassle using these guys:)
Great service. Clear information email advising about the cash being ready.
by Kwamina Stewart
Best in the market.
Great service... very quick and good opening times
by Helen Green
Very good. Helpful staff and efficient. Decent rate, certainly better than bank.
by Janet F
Good exchange rates. Friendly staff. Can order online to save going in twice.
by J Knowles
Best rates in London, simple order, speedy deliver and easy pick up
by Laurence Mahoney
Friendly great service
Always the best rate.
by CollectPlus customer
Really good friendly and efficient service :-)
by Keith Marshall
Another simple transaction and best rate guaranteed from time of order to collection
by Jacek Marzec
Very professional and honest staff. I've made a mistake and gave them £100 too much and the lady from ACE-FX pointed that out and returned the...Lire la suite
Very professional and honest staff. I've made a mistake and gave them £100 too much and the lady from ACE-FX pointed that out and returned the overpayment.
by kevin murphy
Convenient but exchange rate wasn’t good
by Adrian Best
as previously great service currency arrived when they said it would great rate
by J Weller
EDIT - I received a call from AceFX. It seems that they have moved away from sending text reminders when currency was in store, which was previously a...Lire la suite
EDIT - I received a call from AceFX. It seems that they have moved away from sending text reminders when currency was in store, which was previously a feature I relied on, and the confirmation email following the order had also been filtered by email manager. To be clear to anyone considering the credibility and quality of Ace-FX - The service and rates received have always been and remain pleasant and favourable, and are the main reason why I have returned a number of times over the past 5 years or so. The £1 transaction fee when paying by debit charge is frustrating but not hidden and well advertised. --- I was told to wait until I received an email confirming my currency had arrived. I waited 72 hours before I went to the branch only to be told that all currency is sent back after 24 hours if uncollected even though no confirmation was sent.
by Kiran Mody
Reliable and convenient
by Andrew C
Easy online.ordering for next day pick up. Competitve Rates
Simple and professionally delivered service. Will certainly recommend
They do what they say on the can, and do it quickly, with a very competitive exchange rate. Have used them 3 times now with no problems at all.
Very easy, good rates.
by John Tait
easy to place an order with prompt delivery
by Hamid Lahooti
Good rates offered. Foreign currency notes arrived by registered post as promised.
by Toshio Kenyon
Bought Euros. Super quick and great rates.
by ian bissell
Very good service have used them a couple of times now cant fault the service they provide.
by Regular traveller
I have now used this company five times this year and never been let down, very efficient and excellent exchange rate.
Best value, best service. Why go elsewhere?
by NORMA ODD
Staff are always friendly and helpful . Best FX rates
I was given notes no longer valid in Hungary!!! So I did not have enough cash to pay once I got there. I had to waste time and go to the post office to...Lire la suite
I was given notes no longer valid in Hungary!!! So I did not have enough cash to pay once I got there. I had to waste time and go to the post office to get valid notes.
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