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2 500 opiniones de clientes sobre Transfast - Trustpilot


05/12/17
by Sridhar

2 stars

Pathetic customer and Tech support. Switching to other financial institutions!!

I am quitting transfast after using it for an year. Reason is worst and unprofessional customer / Technical support team. For one of my recepient bank...Read more

I am quitting transfast after using it for an year. Reason is worst and unprofessional customer / Technical support team. For one of my recepient bank account, the IFSC code changed. When I try to update the same in transfast website, transaction failed for around 5 times. On checking with customer support they advised me that my recepient account information was still using the old IFSC code and it fails to capture new IFSC code. It has been frustrating since the time I emailed customer support, because they are not even reading the problem and all they tell me is either go ahead and update the receipient account on transfast website or they keep telling me to reach out to receipient bank account instead of fixing their website as to why it was not capturing new ifsc code. I understand now why companies with good business model fail to impress customers because of unprofessional customer support teams. Sridhar

23/11/17
by Ashish Surjan

1 stars

I have transferred funds to India with …

I have transferred funds to India with Transaction Number: 33TF226390037. The status is reflected as completed but the amount is not credited in recipient...Read more

I have transferred funds to India with Transaction Number: 33TF226390037. The status is reflected as completed but the amount is not credited in recipient account. I talked to transfast chat services and helpline, they are saying to check with recipient bank with UTR number and they cannot do any further from their side. The recipient bank is saying that there is no such credit/funds received by them with mentioned reference number. Really bad experience, looks like there is a risk of loosing the funds.

18/11/17
by Tim Webster

4 stars

I've been using Transfast for a while …

I've been using Transfast for a while now. Their website is easy to use and the money is transferred within 24 hours. Sending the same amount again is...Read more

I've been using Transfast for a while now. Their website is easy to use and the money is transferred within 24 hours. Sending the same amount again is very fast to do on the website.


Más críticas

15/11/17
by Abraham Omeyoma

5 stars

I like the express money transfer

I like the express money transfer. Money is delivered to the account within 24hours. Perfect!

14/11/17
by Narcis Paruntu

1 stars

I still have the same issue that I …

I still have the same issue that I cannot add one more new recipient at my recipient’s list. Eventhough, you kept saying you had transfer this issue to...Read more

I still have the same issue that I cannot add one more new recipient at my recipient’s list. Eventhough, you kept saying you had transfer this issue to your IT management. That’s why I sent $ 50 to my old recipient instead of new recipient. I asked my old recipient to give the money to new recipient. So, I decided just use my only one old recipient then. I am glad you had raised my limits of sent money, from $ 200 to $ 350.

14/11/17
by Edozie Orji

5 stars

Good

Good, fast and reliable services

07/11/17
by Madeline Hayes

5 stars

Very happy with Transfast

Very happy with Transfast, it took a while to get started, but once we got everything sorted out the transfer went through with no problems. I will...Read more

Very happy with Transfast, it took a while to get started, but once we got everything sorted out the transfer went through with no problems. I will defiantly use Transfast again if I ever have to send money. Great Company to deal with. Great job I did more than one transfer

07/11/17
by Lawrence W Yates

4 stars

I enjoy using Transfast and it is …

I enjoy using Transfast and it is simply to use, when I have a problem with transaction, customer support are very big helpful to get it straight out for...Read more

I enjoy using Transfast and it is simply to use, when I have a problem with transaction, customer support are very big helpful to get it straight out for me. Only thing I not like about it, is that I can't send less than $50 which is your minimum amount to send, I sometime want to send $25-50, which I can afford to help my peoples in Philippines.

07/11/17
by F. I.

4 stars

Fast and easy service

Swift, smooth, and super convenient transactions 99% of the time. Thanks, Transfast!

07/11/17
by Shea W.

5 stars

So convenient !!!

I love Transfast it’s so convenient I don’t even have to leave my House to send Money !!

07/11/17
by Irwan Putra

5 stars

Fast, Easy, and Cheap!

Two things that I want from a remittance company to send my money overseas: 1. Fast, 2. Easy. Transfast has it all, the process is very straightforward...Read more

Two things that I want from a remittance company to send my money overseas: 1. Fast, 2. Easy. Transfast has it all, the process is very straightforward and it took a couple days for my first transfer. And for my second transfer, it only took a couple hours! In addition to that, the service fee is really really cheap! Its exchange rate is still comparable to other remittance companies. But, I can't complain for what I got from transfast. I definitely recommend this to anyone.

02/11/17
by Thomas Hagstrom

5 stars

Transfast is available 24-7 for …

Transfast is available 24-7 for customer service and works hard to address my concerns

01/11/17
by vanessa

5 stars

Fast and reliable service!

Fast and reliable service!

21/10/17
by ben

5 stars

Easy and reliable

Easy and reliable

19/10/17
by Qwerty007

5 stars

Customer service were splendid and easy …

Customer service were splendid and easy to talk to. transaction was fast and I had no issue what so ever.

19/10/17
by sanmmy romeo

5 stars

I had to send to money my brother …

I had to send to money my brother outside the USA....even tho the money was much they made sure they verified I was the on sending the money and my...Read more

I had to send to money my brother outside the USA....even tho the money was much they made sure they verified I was the on sending the money and my account wasn’t use for fraud....and it was very fast and efficient will definitely keep using and recommend

19/10/17
by Shea W.

5 stars

Very fast and convenient service I love

Very fast and convenient service I love Transfast !!!

13/10/17
by IFEZUE/CHIKE

5 stars

Excellent service

Excellent service. Trustworthy and reliable. I only hope that additional countries are added to the list of countries you serve. Great experience...Read more

Excellent service. Trustworthy and reliable. I only hope that additional countries are added to the list of countries you serve. Great experience utilizing Transfast.

12/10/17
by Derick Isaac

3 stars

for the instant transfer

for the instant transfer, the exchange rate deduction is mean.

12/10/17
by Jawad

1 stars

Money is taking longer than a week to …

Money is taking longer than a week to transfer whereas it is being deducted from my account next day. Same receipent I sent money before and received in 3...Read more

Money is taking longer than a week to transfer whereas it is being deducted from my account next day. Same receipent I sent money before and received in 3 days so Transfast is not consistent! I am still waiting money to reach that is needed for surgery. I will never trust transfast as it happened 4 th time!

02/10/17
by Zubair Patel

2 stars

Can't do multiple transfer.

Good service and good exchange rate but you can't do multiple transfer, at any given time only one transfer can be in process.

28/09/17
by al

5 stars

Consistent service and quality and of …

Consistent service and quality and of course great rates. One amazing thing is they have a phone line that is always open basically a zero wait time and...Read more

Consistent service and quality and of course great rates. One amazing thing is they have a phone line that is always open basically a zero wait time and that is important when dealing with monetary transactions. The one improvement I would like to see is maybe push notifications for app so notify you when transaction is finished rather than having to login often to check it on your own but that is just a nice to have.

28/09/17
by Maria Leonora Wilcox

5 stars

Great Transaction

Great Transaction! Fast and Convenient! Trusted Remitance and Highly Recommended

28/09/17
by Mcs 0528

5 stars

Very nice service.Quick and reliable …

Very nice service.Quick and reliable service.

22/09/17
by Harry S

5 stars

Fast

Fast, reliable, and economical. I highly recommend Transfast.

22/09/17
by Bruce hendrickson

5 stars

Transfast has been the easiest and …

Transfast has been the easiest and fastest money transfer service I have ever used. I also like how their exchange rates are above average consistently. I...Read more

Transfast has been the easiest and fastest money transfer service I have ever used. I also like how their exchange rates are above average consistently. I have been using transfast for a few years now. And I have never been disappointed. Great company, Great service, and Great results!

15/09/17
by C. N.

5 stars

More Than Satisfied Customer!

Very fast and easy! My new go-to for sending money internationally! Highly recommended! Thanks!

15/09/17
by Vebi Vb

4 stars

Transfer Fast

At first the process is kinda complicated die to the security checked. I wasn't able to pick up the phone due to tight up.with some meetings in the office...Read more

At first the process is kinda complicated die to the security checked. I wasn't able to pick up the phone due to tight up.with some meetings in the office and a few minutes later they rejected my transaction without 2nd follow up. It was sad since I need the money for my parents overseas after waiting for 3-4days for nothing. I called the customer service they reason of the rejection and asked them to please continue making the transfer but that's not possible . They suggested me to try again and I did. I don't want to miss the security check anymore so that the transaction can be push thru. The security checked all the details and yeah.. after the complications in the first transaction I can find finally do the 2nd and 3rd transactions without any problems and indeed ... It was really fast. Sometimes my mom in Indonesia get the money 2 days after I transfer from USA. The currency is not too bad. Transfast do a good job by screening all the background as their security check and yeah.. I am happy with their service. Transfast ... Is a real Transfer Fast

14/09/17
by Bryan Luoma

5 stars

I've been using Transfast for a long …

I've been using Transfast for a long time and have had no issues and have been impressed by their customer service. I'd recommend to everyone.

14/09/17
by Shea W.

5 stars

Very fast transfer method I love …

Very fast transfer method I love Transfast



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Hechos clave sobre Transfast

Servicio

Tiempo para abrir una cuenta -
Cantidad mínima -
Cantidad máxima -
Idiomas disponibles
English
Transferencias personales
Clientes empresariales No
Contratos de divisas avanzados No
Documentos requeridos -

Información de la empresa

Tipo de servicio proporcionado Agentes de transferencias online
Activo desde 1988
Oficinas centrales New York

Información de contacto

Contacto de soporte -
Hora de servicio -


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