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2 484 opiniones de clientes sobre TF Remit - Trustpilot


23/01/17
by Anthony Rega

1 stars

Transaction getting canceled?

I tried 3 times and still not getting an approval? WHY

21/01/17
by INNOCENT UGWU

5 stars

Transfast Delivered As Promised

This is cheaper than Western Union, and the beauty of having the money deposited in the recipient's account in no time is a great idea. This saves the...Read more

This is cheaper than Western Union, and the beauty of having the money deposited in the recipient's account in no time is a great idea. This saves the recipient and the sender time that they can use in a much more important stuff. And the price drawing make it even better.

20/01/17
by Piano Henry

5 stars

Good customer service

This service works well for me!


Más críticas

20/01/17
by Dai Trang Ho

5 stars

Transfast is the best company to send money internationally

Transfast is the best company to send money internationally With the lowest fee. I would recommend using their service.

20/01/17
by Sujoy Paul

5 stars

Excellent service in timely manner

I've recently used their service to send money. The service they provide is excellent. The website is very easy to use. I would definitely recommend their...Read more

I've recently used their service to send money. The service they provide is excellent. The website is very easy to use. I would definitely recommend their service.

19/01/17
by Esther R. Ikpah

5 stars

Awesome!

I love transfast because of the convenience in using their service. The turnaround time is great, and I appreciate their attention to security, always...Read more

I love transfast because of the convenience in using their service. The turnaround time is great, and I appreciate their attention to security, always calling to confirm if I truly did make a transaction. It makes me feel secure that they care about their customers' security.

18/01/17
by Maged Girgis

5 stars

Best money transfer company

they have the best fx rate for usd/cad and the lowest transfer fees I have seen in the begning transfer were very slow ,took about 5 days , but after that...Read more

they have the best fx rate for usd/cad and the lowest transfer fees I have seen in the begning transfer were very slow ,took about 5 days , but after that it became very fast , (about 2 days)

15/01/17
by Livia Martins

4 stars

Good way to transfer money.

Have used for couple years. Good exchange rate and the money gets to the other end pretty quick. The rates are almost always better than the other...Read more

Have used for couple years. Good exchange rate and the money gets to the other end pretty quick. The rates are almost always better than the other competitors I have used.

13/01/17
by Safvan Mansuri

3 stars

taking 5 days eventhough I am doing 4th transactions

on website it says it will take 2 days.. but when i am calling you guys are saying it will take 5 business days. seriously ?

12/01/17
by jmpp8496

4 stars

Good Service

Am a long time customer & am very much contented with their service which i cannot fi d from other money transfer service company. Good job transfast....Read more

Am a long time customer & am very much contented with their service which i cannot fi d from other money transfer service company. Good job transfast. I will be your loyal customer forever.

11/01/17
by Jacquiline Go

4 stars

Been with Transfast since 2012

I'm a long time customer of TF. Not a perfect company (there never is) but gets the job done. They do have some glitches along the way but CS tries to...Read more

I'm a long time customer of TF. Not a perfect company (there never is) but gets the job done. They do have some glitches along the way but CS tries to resolve issues as much as they can. Will continue to use them

11/01/17
by Howard Paulbicke

5 stars

Thank you for the great service!

I've been using Transfast for 4 years now. Thank you for the great service!

10/01/17
by Karthi Keyan

1 stars

Never use transfast for fast track transactions

Transfast will not credit your money within 24 hours for fast track transfers as they mentioned in their website. We use fast track option only because we...Read more

Transfast will not credit your money within 24 hours for fast track transfers as they mentioned in their website. We use fast track option only because we need the money urgently. But they take a day for security verification and even they lie that they sent the email for verification and I didn't replied for it. Its is absolutely waste to use transfast for fast track transfers. Instead use xoom or remitly. Atleast they will send the money fast.

10/01/17
by Tosif Patel

1 stars

Garbage Customer Service

I have always used Transfast for sending money to India from Canada. As soon as i made the transfer I called the customer service to deliver the money as...Read more

I have always used Transfast for sending money to India from Canada. As soon as i made the transfer I called the customer service to deliver the money as quick as they can as it was urgent for me to send money to my mom.. At first it showed that it will be delivered on 6th of Jan, I did this transaction on Jan the 3rd. when i called in for help they started giving me trouble started asking me to submit bank statements so they can release my money, I did that immediately. In hope that it will be delivered and my mom will receive the money. They started giving me more trouble now its Jan the 9th it is still not delivered, I am extremely unsatisfied with the customer service this company is providing. Those Philippines guys providing customer support and technical support have no clue when it comes to understanding what the customer is trying to say. In spite of understanding the concern they get to conclusions, which are best for them. Please train your people good you are running a business because we are using your service, you make money out of our money. Therefore; teach some customer service to the team that you people have. CEO Mr Sumesh Kumar, You might me good at numbers but you need to teach your team how to handle customer queries, and if you also don't know the meaning of Customer satisfaction please resign from the position as people like me are very frustrated when it comes to cheating your customers by not fulfilling or delivering on your commitments. Its a Shame TRASNFAST, worst remittance company to send money from people. Please look for better options, where they don't have their customer care in Philippines. Very rude people to talk to, I called in twice and talked to 5 or 6 people same thing no etiquette at all, 0% professionalism. One Word "CHEAP" Stay away and safe Guys. Happy new year to all.

09/01/17
by Harikrishna Terala

1 stars

DITCHED WHEN IN NEED

I often make transfer from same US account and to my NRI account. When I was in urgent need for money in India I requested for FASTTRACK transfer(0 to 24...Read more

I often make transfer from same US account and to my NRI account. When I was in urgent need for money in India I requested for FASTTRACK transfer(0 to 24 Hours). They have changed my transaction to Value+(3 to 5 Business days). When I called customer care, it was another bad experience that he could not do anything as system has changed it to Value+. I am never going to use Transfast even if I get high exchange rate. And other bad experience is I can't even cancel Online, very bad UI, nothing happens when I click on cancel this transfer.

04/01/17
by Genius

1 stars

Do not risk your money - Worst company

I wish I could give negative rating to this company. This is the worst company to send your money. They are running some sort of scam. They took my money...Read more

I wish I could give negative rating to this company. This is the worst company to send your money. They are running some sort of scam. They took my money on December 29, 2017 and kept on hold for few days. When I called they told me it was under review. After calling three times, they told me that I cannot send my money for security reason (????). I am yet to get my money back. I don't know how to get my money. It is $ 5000.00. The customer service is the poorest. People do not know what they are talking about. They cannot give any satisfactory answers to your questions. The person I spoke to was Mr. Yosh, who refused to give his last name. I assume he was in Philippine. Very rude. My request to you, please use other money transfer institutes, even if you have to pay little more in exchange rate. It is worth paying more and secure your money than risk with these scam handlers.

04/01/17
by Oscar Barron

1 stars

not good

they take my money cancel my transaction with out said why and now they said i need to wait for 4 o 5 days to my money back on my bank

03/01/17
by Neil

5 stars

Quick and easy way to send money!

Quick and easy way to send money to my family in the Philippines. They have very low rates and zero fees for bank to bank transfer. Very convenient. I...Read more

Quick and easy way to send money to my family in the Philippines. They have very low rates and zero fees for bank to bank transfer. Very convenient. I recommend this to everybody!

31/12/16
by Reah M.

4 stars

Safe, convenient and hassle-free se …

Safe, convenient and hassle-free service. I was a very satisfied RemitHome customer for several years, so I had some reservations about switching to...Read more

Safe, convenient and hassle-free service. I was a very satisfied RemitHome customer for several years, so I had some reservations about switching to Transfast. The first transaction however proved that Transfast provides a safe, convenient and reliable service. I am also pleased for the lower transfer fee and great exchange rates. Highly recommended.

30/12/16
by Chris.

4 stars

You guys are doing okay, but...

You guys are doing okay, but why does it take more than 3 days for a recipient in the USA to receive funds transferred from a bank in a State within the...Read more

You guys are doing okay, but why does it take more than 3 days for a recipient in the USA to receive funds transferred from a bank in a State within the USA to another bank in the same State?

30/12/16
by Douglas Dirks

5 stars

great efficient fast service

Easy way to transfer money from my bank account in the USA to my relatives bank account in Canada. Fast, efficient, low fees, no worries. Great money...Read more

Easy way to transfer money from my bank account in the USA to my relatives bank account in Canada. Fast, efficient, low fees, no worries. Great money transfer service that I will recommend to anyone.

29/12/16
by Heina

5 stars

Reliable

The best online money remittance.

29/12/16
by Juan

4 stars

Transfast is the best company I hav …

Transfast is the best company I have been a customer from. It is fast and their feeds for every transaction are less than any other company I have been...Read more

Transfast is the best company I have been a customer from. It is fast and their feeds for every transaction are less than any other company I have been part of before. I love your customers service. Thank you Transfast for meeting all my needs.

29/12/16
by Kabir Munna

5 stars

Easy and good rate!

Easy pickup, good rate as well as fast.

29/12/16
by Alma

4 stars

Satisfied with the service

At first I am hesitant to send money as my old remithome svc got merge to transfast. I thought I have to enter every info that I already saved in my old...Read more

At first I am hesitant to send money as my old remithome svc got merge to transfast. I thought I have to enter every info that I already saved in my old profile and it will take awhile before my money will arrive in Manila but I was surprised to know that it arrived quickly similar as before. Thanks.

29/12/16
by Sharier Azim Khan

4 stars

Good

Good service at reasonable price

29/12/16
by Lorde Joel CeeJay

5 stars

Fast, secure, and accurate

The transaction was completely safe, there was no time wasted. The amount was accurate too . Plus it's very easy to use compared to others

29/12/16
by Dave C

2 stars

Good rates. Horrible Communication and Service.

Horrible communication. I submitted three transactions to different people. One went through immediately, while the other two were delayed. There was no...Read more

Horrible communication. I submitted three transactions to different people. One went through immediately, while the other two were delayed. There was no update given or explanation as to what caused them to be switched to a different mode of transfer (requiring manual confirmation). An email should have immediately been sent stating a) it was delayed b) the specifics as to why it was delayed c) actions I could take to remedy and d) and updated timetable. When I called into to service to find out what was the difference in the two delayed transactions, they had no answer. They kept replying that it required manual confirmation, but wouldn't provide a SPECIFIC reason as to why. This lack of communication is unprofessional at best, negligent at worst...especially with the amount of money changing hands. I'd rather pay a bit more for professional service and a more consistent experience.

29/12/16
by Yinka

5 stars

Excellent Service!

Transfast provides a stress free excellent service! I have used it about 3 times to send money and i have had no problems. My recipients have received...Read more

Transfast provides a stress free excellent service! I have used it about 3 times to send money and i have had no problems. My recipients have received money within 24 hours or less. Thank you Transfast!



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Hechos clave sobre TF Remit

Servicio

Tiempo para abrir una cuenta -
Cantidad mínima -
Cantidad máxima -
Documentos requeridos -

Información de la empresa

Tipo de servicio proporcionado Otros agentes de transferencias
Activo desde 2009
Oficinas centrales London
Regulado por: FCA

Información de contacto

Contacto de soporte -
Hora de servicio -


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