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99 opiniones de clientes sobre Opal Transfer - Trustpilot


hace 5 días
by Max

5 stars

Keep up the good work!

I have an account for about 10 years now. Back in 2006 you had to go to the Barclays bank, deposit money into Opal's account, then ring the customer...Read more

I have an account for about 10 years now. Back in 2006 you had to go to the Barclays bank, deposit money into Opal's account, then ring the customer service, tell them your account number and let them know that you have deposited money into their account. It was a hassle, but really good rates to transfer money. These days it's a lot more simple. You can do everything online. I still used Opal and never had a problem up to day. I don't think any other company can beat them with Opal's exchange rate and a fee of only 3 pounds. Keep up the good work!

21/12/17
by Daiva Gumbakyte Stonkuviene

5 stars

Excellent customer service

Nice and easy money transfer! Incredible customer service. Would recommend it to friend ;)

19/12/17
by Nick Kochan

5 stars

Courteous service and efficient …

Courteous service and efficient delivery was provided by Opal when making a funds transfer to a Russian bank. I could not have been more impressed or...Read more

Courteous service and efficient delivery was provided by Opal when making a funds transfer to a Russian bank. I could not have been more impressed or grateful after being made to jump through hoops by a UK bank to do the same thing! A most helpful and valuable discovery


Más críticas

14/12/17
by Apetrei Marian

1 stars

After transferring more then 15 …

After transferring more then 15 thousand with them and also every time ask for a lot of info even for tax return and brother details because he sent money...Read more

After transferring more then 15 thousand with them and also every time ask for a lot of info even for tax return and brother details because he sent money to my account .Today trying to transfer one more time and after they check all they said they cant complete the transfer because i receive money from my company to my personal account . They ask me to create an business account for the company to can use their service again. Next time maybe they will ask me to get 3 wifes :)))) but anyway i will go next and work with another company .

03/10/17
by Katerina R

5 stars

excellent service

excellent service

03/10/17
by Mapk Smyth

1 stars

THE most disorganised and unhelpful …

THE most disorganised and unhelpful firm Was recommended to me by a friend ... who has had no issues with them... I registered, tried to send just...Read more

THE most disorganised and unhelpful firm Was recommended to me by a friend ... who has had no issues with them... I registered, tried to send just under 2K abroad and saw that there was a 'limit' for new clients of 1.5K - but by sending more info - 'that limit could be lifted'... Did what was required and saw while calling to check - that limit was lifted and I could proceed - waited for verbal confirmation and paid by debit card.... having checked which recipient bank in the country I was sending to, processed fastest - same day - if paying by 18:00 in UK ... Imagine my surprise to receive emails - 1 hour and a half later - one minute apart - saying 'processing' and 'cancelled' ?! .... Called to find out - why - management require 'further proof of ID' - certified by Bank, Post Office, Doctor- that passport in genuinely me.... FINE .. but why not tell me BEFORE I paid ...? "We tried to contact you, was the 'excuse' - I HAD given them the wrong mob no. - but they had been told to use my landline -as I have bad signal at home and have and email... Result: I must wait up to THREE working days for refund - when trying to send money - urgently ?! Contacted my bank - who said " Get them to fax us with details we are giving you and we will refund, tomorrow " Opal REFUSED ... HOW can anyone rely on a firm that is SO disorganised and will not help resolve their error ?

21/08/17
by Agnieszka

5 stars

Great customer service

Great customer service, quick and easy money transfer to Poland

18/08/17
by lipe Hirsch

5 stars

no need for bitcoin

very happy no need for bitcoin

11/08/17
by Mario Crassas

5 stars

Friendly & helpful customer service,

Friendly & helpful customer service, these guys go out their way to make you happy

09/08/17
by Grigoriy German

1 stars

Rating of the company is forged

Rating of the company is forged. It is clearly seen by real review during two years and fake reviews in May-June 2017. One transfer can be conducted...Read more

Rating of the company is forged. It is clearly seen by real review during two years and fake reviews in May-June 2017. One transfer can be conducted within couple hours, another transfer is pending up to a week. Opal transfer asks a lot of personal information, which no other money transfer service asks. It gives no guarantees of keeping that information confidential. Phone hotline is basically useless. Operator's promises are very often useless. Today I am waiting for a transfer for the 5th day in a row! Just in case, I was a recipient of 10+ transfers from Opal. Many of them were problematic.

13/07/17
by Stelian Stanciulica

5 stars

The best for Romania!

The best for Romania!

20/06/17
by Sharon Weiss

1 stars

Rating of the company is forged.

In 2016 the company has rating around 3 stars, and rapidly thanks to Sebastian Uivari, who also made a review simply work in Opal Transfer as marketing...Read more

In 2016 the company has rating around 3 stars, and rapidly thanks to Sebastian Uivari, who also made a review simply work in Opal Transfer as marketing director, the company has reached 5 stars. I see that rating was forged in May. The company should be blacklisted on Trust Pilot for that!

13/06/17
by VALENTINA

5 stars

V.V.

thank you for the long-term cooperation. thanks to your company money transfers have become much faster and more convenient. My advice to visitors to use...Read more

thank you for the long-term cooperation. thanks to your company money transfers have become much faster and more convenient. My advice to visitors to use your services.

30/05/17
by JEVGENIJS

5 stars

..Nice..!!!!!!!!!!!!!

..Nice..!!!!!!!!!!!!!

23/05/17
by DIANA

4 stars

I have been a client for nearly 10 …

I have been a client for nearly 10 years, past year I've been using Opal transfer app. Everything would be great if only I could see exchanging rate...Read more

I have been a client for nearly 10 years, past year I've been using Opal transfer app. Everything would be great if only I could see exchanging rate without going to sender in..

20/05/17
by GRAZYNA

4 stars

For me,perfect!

For me,perfect!

18/05/17
by RAIMONDS

5 stars

Raimonds Beskostnijs

Same time wen same one ask in Facebook! I given info about you!

18/05/17
by RENATA

5 stars

Good

Good . Like it.fast services

17/05/17
by VYTAUTAS

5 stars

excellent service I like that thank you

excellent service I like that thank you

17/05/17
by AGNES NADER

5 stars

Brilliant service

Brilliant service, very straightforward and all can be done online.

17/05/17
by Justyna

5 stars

Best one

Friendly and experienced people. Fast and easy to use.  Good rates.  I recommend it.

17/05/17
by Gita

5 stars

All perfect

All perfect. I always see my transactions always receive confirmations immediately. Money always on time, never had any issues. Well done and thanks to...Read more

All perfect. I always see my transactions always receive confirmations immediately. Money always on time, never had any issues. Well done and thanks to Opal team!!

17/05/17
by Linda

5 stars

Excellent service

Excellent service

17/05/17
by ROMAN

5 stars

Excellent!!!!!!

Excellent!!!!!!

17/05/17
by PAULIUS

5 stars

Excellent

Excellent , quick and easy , money gets there every time

16/05/17
by BORIS

2 stars

you can send money but rate i high and …

you can send money but rate i high and no more than 1000 pounds a month its funny

16/05/17
by G CHMIELEWSKI

5 stars

Quick and easy

Quick and easy to use. Friendly people. I'm with them nearly 10 years. Recommend

16/05/17
by LL

5 stars

fast, cheap & trustable

fast, cheap & trust-able. been using Opal Transfer for 4 years now and never had a single problem. lovely & helpful staff.

16/05/17
by EWELINA

5 stars

Ewelina

Very good services

16/05/17
by Andrejs

5 stars

+100500!!!!!

+100500!!!!!



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