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Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



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214 opiniones de clientes sobre Midpoint - Trustpilot


hace 6 días
by Helena Stenvislavskovic

5 stars

Fast, Cheap, Convenient

Midpoint is fast, cheap, and convenient. The Customer service is top-notch, and they always pass on the fairest rate! Will be sure to continue to use in...Read more

Midpoint is fast, cheap, and convenient. The Customer service is top-notch, and they always pass on the fairest rate! Will be sure to continue to use in the future.

06/09/17
by Alexander Buchan

4 stars

Great service thanks

Great service thanks

01/09/17
by P Olo

5 stars

The only criticism I would have is that …

The only criticism I would have is that I trade GBP into USD and with other platforms I have used I receive the USD the same day I trade it. With Midpoint...Read more

The only criticism I would have is that I trade GBP into USD and with other platforms I have used I receive the USD the same day I trade it. With Midpoint FX it arrives the day after.


Más críticas

31/08/17
by DG

5 stars

Easy to use and efficient

Easy to use and efficient

31/08/17
by alan best

5 stars

good staff

good staff, work in the best interest of customers

31/08/17
by Mr Noll

5 stars

Top company with top people always …

Top company with top people always looking to assist. Been using MidPoint for over 3 years and have saved a ton against average bank fx charges. ...Read more

Top company with top people always looking to assist. Been using MidPoint for over 3 years and have saved a ton against average bank fx charges. Midpoint is certainly worth using if managing suppliers abroad.

30/08/17
by Tilman

5 stars

Very professional Exchange Provider

I have been using Midpoint for the past 2 years for my currency transactions. So far, I have been very satisfied, both with the pricing transparency and...Read more

I have been using Midpoint for the past 2 years for my currency transactions. So far, I have been very satisfied, both with the pricing transparency and the speed of execution. I will continue to work with them and am happy to commend them, based on my positive experience so far.

30/08/17
by David A

4 stars

Decent fees and fx rate (but with a bit of uncertainty)

Decent fees and fx rate. Downside is that the matching of the order can take a bit which entails a bit of uncertainty on the actual fx rate of the...Read more

Decent fees and fx rate. Downside is that the matching of the order can take a bit which entails a bit of uncertainty on the actual fx rate of the transaction. I've been using them without any problems for monthly transfers during the last eight months.

30/08/17
by William Strassberg

5 stars

Very fine experience overall

Very fine experience overall. I called Midpoint initially to learn about the company and how it functions, and staff was available and helpful on that and...Read more

Very fine experience overall. I called Midpoint initially to learn about the company and how it functions, and staff was available and helpful on that and subsequent occasions. Chat was helpful as well, but the website and detailed data required found me struggling through the chat experience (to be certain that I entered the proper information correctly) at which point they suggested they call me to discuss. Quite perfect. I received email confirmation of my transfer beyond the standard website flow and will use them again.

29/08/17
by Martin Nielsen

5 stars

The whole experience was pain-free

The whole experience was pain-free, from KYC checks through to completing FX transactions. All queries were addressed promptly and courteously, with...Read more

The whole experience was pain-free, from KYC checks through to completing FX transactions. All queries were addressed promptly and courteously, with follow-up calls of reassurance. I have already recommended this service to other small business acquaintances who have overseas business interests and are frustrated by the FX margins imposed by the high street banks. Martin Nielsen, Agila Consulting

25/08/17
by Theodore Cotler, California

5 stars

Top of the line!

Customer service is superb. All questions (even ones I should've known the answer to) are responded to promptly and graciously. What Midpoint promises,...Read more

Customer service is superb. All questions (even ones I should've known the answer to) are responded to promptly and graciously. What Midpoint promises, they deliver in every respect. And the transaction saves money over bank transfers.

25/08/17
by Mr Thomas Dolan

5 stars

Easy to use interface and great service

Easy to use interface and great service

25/08/17
by Luc Pellerin

5 stars

Very reliable and professional

Very reliable and professional. Used Midpoint many times. My local Desjardins bank was screwing me big time with a spread of 6% between buy & sell.

25/08/17
by Barry

5 stars

Simple & reliable.

Simple, swift and consistenly reliable.

25/08/17
by Ralph DETER

4 stars

Fantastic set-up with very helpful …

Fantastic set-up with very helpful customer-facing staff. After a few years of working together, I would hope the regulatory burden could be eased - not...Read more

Fantastic set-up with very helpful customer-facing staff. After a few years of working together, I would hope the regulatory burden could be eased - not sure what is manditory and what is discretionary....

24/08/17
by Erika Sullivan

5 stars

Easy

Easy, good service. I would highly recommend.

24/08/17
by Colin Bateson

5 stars

Best exchange rates, excellent service, great to deal with.

I have been using Midpoint for about 3 years now, following a positive review of them I read in the Sunday Times. Three or four times a year I need to buy...Read more

I have been using Midpoint for about 3 years now, following a positive review of them I read in the Sunday Times. Three or four times a year I need to buy US$ and transfer the funds abroad, and on every occasion their service has been smooth and totally reliable, whilst the exchange rate is without fail exceptionally good. Their communications are always timely and keep me fully informed during the process, and their charges are very reasonable. I recommend them 100%.

24/08/17
by Valentino Lenza

5 stars

excellent rates

excellent rates

24/08/17
by Stephen Thomas

5 stars

I use Midpoint at least twice a month …

I use Midpoint at least twice a month and have found the service very reliable and without a doubt the most cost effective. (I've tried many others before...Read more

I use Midpoint at least twice a month and have found the service very reliable and without a doubt the most cost effective. (I've tried many others before Midpoint came along, they are definitely the best)

24/08/17
by Alastair J

5 stars

Easy to use and great rates.

Easy to use, great rates and good support and communication all the way through the process. Only niggle is that they don't have an Australian bank...Read more

Easy to use, great rates and good support and communication all the way through the process. Only niggle is that they don't have an Australian bank account which means a $20 fee for each transfer from my bank and a small delay in the payment. This isn't enough to stop me using thier service for all my transfers.

24/08/17
by Dr Hochwimmer

5 stars

perfectly working and very cost …

perfectly working and very cost competitive

23/08/17
by Ms Muranyi

5 stars

Midpoint is the ONLY way to transfer funds

Midpoint was recommended to me by a friend who has an incredible knowledge of business and finance. I couldn't be happier. Midpoint exceeded my...Read more

Midpoint was recommended to me by a friend who has an incredible knowledge of business and finance. I couldn't be happier. Midpoint exceeded my expectations in customer service. There was always someone available to guide my every step and offer helpful advice. I received constant feedback and communication. I was able to easily transfer money and made significant savings compared to the old way of banking! Midpoint represents the new paradigm of business, which is filled with integrity. I highly recommend Midpoint to anyone looking for transferring funds into different currencies.

23/08/17
by Andrew Hawgood

5 stars

Never any problems.

Never any problems.

23/08/17
by David Tessel

5 stars

Superb Product

I've used Midpoint for over two and a half years. Over the course of time, as the number of users has increased, and the number of orders in the system...Read more

I've used Midpoint for over two and a half years. Over the course of time, as the number of users has increased, and the number of orders in the system needing matches has increased, the order match interval has dropped immensely. It now takes a only a few minutes. The last remaining hurdle, for me, is the ability to pay locally in the US instead of by wire transfer to UK. The staff has been unfailingly courteous and helpful whenever assistance was needed. Midpoint service saves a huge amount of bank fees for frequent users, and I recommend it often to friends and associates. I have no hesitation in recommending to anyone else. DT

23/08/17
by Conor

5 stars

No issues and has always worked well

No issues and has always worked well - the only time that it didn't was when there was an issue with transfer from my account and it was handled very...Read more

No issues and has always worked well - the only time that it didn't was when there was an issue with transfer from my account and it was handled very efficiently.

23/08/17
by wales107

5 stars

Great company

Great company. Deals you at mid market every time with a very clear and competitive fee structure . Simple !

23/08/17
by Stephen Hay

5 stars

Fantastic service

Fantastic service - I use it for all of my overseas payments

16/08/17
by Elliot H

5 stars

Excellent service

Excellent service, turned around my transaction in 24 hours. I was a little unsure how to use the website, but the live chat worked great and helped me...Read more

Excellent service, turned around my transaction in 24 hours. I was a little unsure how to use the website, but the live chat worked great and helped me through.

10/08/17
by Mahendra Patel

5 stars

Very easy to set up the account

Very easy to set up the account and transact on the Midpoint platform. Responsive local support helped make the whole process a breeze.

01/08/17
by Rob Taggart

5 stars

Excellent Service

Excellent - highly recommend. Fast, efficient and simple to use.



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