Covercy - análisis independiente

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390 opiniones de clientes sobre Covercy - Trustpilot


04/02/18
by Ido Sho

5 stars

Was quicker than I thought..

Was quicker than I thought... Got a reply from the one I sent the money to, Great service!

04/02/18
by G.z

5 stars

Safe quick and informative

Safe quick and informative

20/01/18
by Nir Cohen

4 stars

much cheaper than the bank

much cheaper than the bank, but soo many mails make it confusing to keep track of things


Más críticas

04/02/18
by Moshe Nir

5 stars

Excellent support

Excellent support. Simple and effective user interface. Low cost service.

04/02/18
by Boris D.

5 stars

Worked as promised.

Worked as promised.

01/02/18
by Anton Susman

5 stars

Fast service

Fast service. Good communication

01/02/18
by Yoseph Mor Yosef

5 stars

Nice and friendly website

Nice and friendly website

01/02/18
by Orasio Spieler Levy

5 stars

Really good experience

Really good experience

01/02/18
by David Stein

5 stars

Very easy and very good service

Very easy and very good service

01/02/18
by Sylvia Cramer

5 stars

Best company I have ever worked with

Best company I have ever worked with. My highest recommendation. Sylvia

01/02/18
by Stefan "Shimi" Marcus

5 stars

What you said I would receive is what I …

What you said I would receive is what I got. It is that simple.

21/01/18
by Yelena

5 stars

Excellent service.

Excellent service. I had few questions and got quick response to all I asked. The representative called me on my phone to make sure I understand...Read more

Excellent service. I had few questions and got quick response to all I asked. The representative called me on my phone to make sure I understand everything and everything is ok.

21/01/18
by Tamar Tchelet

5 stars

The application is user friendly and save money

The application is user friendly. No problem to upload all the needed document and to ask for a transfer. An email is sent to follow the process. The...Read more

The application is user friendly. No problem to upload all the needed document and to ask for a transfer. An email is sent to follow the process. The currency rate is cheaper than Bank transfer. I will definitely use it again

19/01/18
by Avraham Dorn

5 stars

I transfer money frequently all over …

I transfer money frequently all over the globe and have used just about every service out there. I was always frustrated by the service and costs. Untill...Read more

I transfer money frequently all over the globe and have used just about every service out there. I was always frustrated by the service and costs. Untill a friend told me about Covercy. WOW, everything went smoothly, the costumer service was amazing and I saved a lot of money. I will definitely use it again!!

18/01/18
by Itshak E.

5 stars

Excellent service

Customer support responds pretty quick. Great service! The payment arrived at the same date as the 'estimated date' feature displayed. The entire process...Read more

Customer support responds pretty quick. Great service! The payment arrived at the same date as the 'estimated date' feature displayed. The entire process took no more than 3 days: My transfer to Covercy was confirmed within 24 hours and then within 48 hours the transfer was in the targeted account. Also, the web user interface is quite straight forward; easy, light, looks good while not missing anything. Definitely going to use it in the future when needed. שמח שיש שירות ברמה כזאת לחברה כחול-לבן.

18/01/18
by Sylvia Cramer

5 stars

A pleasure to do business with covercy

A pleasure to do business with covercy

18/01/18
by RA

4 stars

Nice and easy but transfer was delayed

Using the web site and service was rather easy. Money transfer took longer than expected. Was asked to provide authenticity details about my bank account...Read more

Using the web site and service was rather easy. Money transfer took longer than expected. Was asked to provide authenticity details about my bank account only after i submitted the request and sent the money which delayed everything with additional 2 days

18/01/18
by Roy

5 stars

Highly recommended

Simple, Cost-Effective, Fast, great Support. Highly recommended.

18/01/18
by Amir Bornstein

5 stars

The service I received was professional …

The service I received was professional from A to Z.

16/01/18
by 302402

5 stars

Reliable and simple to use

Simple to use. I know the amount I sent, I know the amount I received. no hidden fees and no bullsh*t. - to get the customer service by phone is another...Read more

Simple to use. I know the amount I sent, I know the amount I received. no hidden fees and no bullsh*t. - to get the customer service by phone is another thing. you are not available guys and it seems like you don't have enough personnel. Please improve and please compete with the big companies in terms of rates because everything else was really super positive.

15/01/18
by Atara Moatti

2 stars

I am not satisfied with the demands of …

I am not satisfied with the demands of your team , before you make the transfert. When I started my contact with COVERCY i brought you all the documents...Read more

I am not satisfied with the demands of your team , before you make the transfert. When I started my contact with COVERCY i brought you all the documents that your team required in order to proove that all my transfers are official income from rent, and that I and my brother John Gelbard pay all the taxes to the authorities. So there is no reason to ask me for new documents on every transfert ! As I have confidence on you, you should have confidence on me. Atara Moatti, tel. 0523677650

11/01/18
by Yossef Shussman

5 stars

highly competitive

highly competitive, more cost effective compared to any other channel, including wire transfers and payment by credit card. easy to use.

08/01/18
by Yair

2 stars

unclear of what documents they need

unclear of what documents they need, a lot of email ping-pong, huge uncertainty of what is the status of the transfer and when you'll see it on the other...Read more

unclear of what documents they need, a lot of email ping-pong, huge uncertainty of what is the status of the transfer and when you'll see it on the other end. Support team tells you something is missing only after you contact them to ask about the progress, causing the loss of business days without you money in you hands (but in theirs) - happened to me twice in the exact transfer details.

06/01/18
by Olkka

5 stars

Amazing service

Amazing service, cheaper than the bank and so fast! Couldn't ask for more!

05/01/18
by Alex

5 stars

Efficient, fast and cheap service!

I would recommend Covercy to anyone! From the very beginning it was simple to use, transparent in terms of exchange rate and fees (also the cheapest I...Read more

I would recommend Covercy to anyone! From the very beginning it was simple to use, transparent in terms of exchange rate and fees (also the cheapest I could find on the market), and the customer service department is efficient and friendly! Danna M in customer support was quick to get back to me and kept in touch every step of the way. I received the funds in my UK account just 2 days later! I’ll definitely be using them again for my next transfer :-)

04/01/18
by Gil O

1 stars

Terrible service

I had a small problem, I just had to know how to issue some document they requested. I tried to contact their customer service to get some help, then my...Read more

I had a small problem, I just had to know how to issue some document they requested. I tried to contact their customer service to get some help, then my awful experience began. The service was terrible. They were completely unreachable on phone (why do you publish a number if no one is there to answer?) I couldn't get a simple explanation for how to solve the problem, the answers I've finally managed to get was completely incorrect and actually was contradicting each other. No one bothered to explain what happens next and for a long time, I couldn't even know that my money is safe! The issue was finally solved only after I contacted my broker that happened to know someone that works there. No need to mention that no compensation was given. This was some minor issue that only makes me think, what if it was a bigger one? what if I didn't have this kind of personal connection?

01/01/18
by Sergey Kravets

5 stars

sent about 4000$ from Israel to China

sent about 4000$ from Israel to China. FAster and cheaper than using the bank. The money went through.

19/12/17
by Sam R

5 stars

Very simple and good service

Easy to use site with great customer service

11/12/17
by Assaf Patir

5 stars

User friendly

User friendly, easy to use, and most importantly: the cheapest method I found to transfer money. Highly recommended.

11/12/17
by Marina Gerasimov

5 stars

I really enjoyed working with this …

I really enjoyed working with this system. The site is intuitive and simple. all work passes quickly. excellent service support



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Hechos clave sobre Covercy

Servicio

Tiempo para abrir una cuenta Unas pocas horas
Opciones de envío Cuenta Bancaria
Opciones de retiro Cuenta bancaria
Cantidad mínima
Cantidad máxima No
Idiomas disponibles
English
Transferencias personales
Clientes empresariales
Contratos de divisas avanzados No
Documentos requeridos ID, Prueba de dirección

Información de la empresa

Tipo de servicio proporcionado Agentes de transferencias online
Activo desde 2015
Oficinas centrales London, United Kingdom
Jurisdicción Israel/Reino Unido
Regulado por: FCA

Información de contacto

Contacto de soporte support@covercy.com
Hora de servicio 24/7
Teléfono English Support: +44 – 203 – 8567 – 888 // Global Support: +972 – 3 – 720 – 8883
Twitter @https://twitter.com/covercyltd
Facebook https://www.facebook.com/covercy/