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521 opiniones de clientes sobre Chitoro - Trustpilot


hace 4 días
by Owen Muganda

4 stars

The system is great and efficient and …

The system is great and efficient and the staff were very professional and promptly responded to my query. My concern though is on the ecocash wallet...Read more

The system is great and efficient and the staff were very professional and promptly responded to my query. My concern though is on the ecocash wallet that charges you anything between 4cents and 5 cents for every balance quesry or transaction. The sums can really add up if you are doing small transactions at a time

10/10/17
by Davison

2 stars

The money reaches Zimbabwe late

The money reaches Zimbabwe late

10/10/17
by Dr Gayakaya

5 stars

Very professional and efficient support …

Very professional and efficient support team especially Thuthuko


Más críticas

08/10/17
by New Kid on the Block

4 stars

Money Money Money

Good way of sending money. I feel it can be done as a 2 in 1 Ecocash.

05/10/17
by Tapiwa Dziruni Muzite

5 stars

Excellent service

Excellent service, regardless of difficulties in Zimbabwe, Cassava are great. Great customer service, prompt in their response. Definitely a company to do...Read more

Excellent service, regardless of difficulties in Zimbabwe, Cassava are great. Great customer service, prompt in their response. Definitely a company to do business with.

03/10/17
by Keith

2 stars

Poor support to a simple problem

Poor support to a simple problem. I changed phones and asked how to reactivate app on new phone as it was refusing access

30/09/17
by Lance

4 stars

Good service

Good service

29/09/17
by WK

3 stars

Poor Response to Technical problems

Disappointed that system glitches are not picked up early and then inconvenience customers. My last experience left me wondering if I should continue...Read more

Disappointed that system glitches are not picked up early and then inconvenience customers. My last experience left me wondering if I should continue using the platform for future transactions. Customer service response was poor as they made feel like I should not worry when things go wrong. Apology felt like an after thought.

25/09/17
by Thelma

5 stars

High quality standards would recommend …

High quality standards would recommend to anyone. Quick and easy to use.

21/09/17
by Philip Gochera

2 stars

COMPLAINT .I send money monthly to Zim through …

I send money monthly to Zim through your service , but I'm not happy with Ecocash service . My son , in Zim who receives it says Ecocash demand 20% of...Read more

I send money monthly to Zim through your service , but I'm not happy with Ecocash service . My son , in Zim who receives it says Ecocash demand 20% of payment , & usually are unwilling to pay the remainder in Cash . He now suggests I send via Mukuru , Western Union or others . Please follow up on this .Though I've used your service for about 2 yrs , I might have to change to other providers . Awaiting your reply .

20/09/17
by Franz

5 stars

Quick and easy to use

Quick and easy to use

19/09/17
by Barbara Muparadzi

4 stars

Very efficient

Very efficient

17/09/17
by Adried

4 stars

Service is friendly and reliable

Service is friendly and reliable No regrets joining Cassava

17/09/17
by Mackenzie Muzengi

5 stars

Fast and very quick with good rates

Fast and very quick with good rates

16/09/17
by Mackenzie Muzengi

5 stars

Fine and good

Fine and good will always use it

16/09/17
by Joseph

4 stars

The communication to the sender was …

The communication to the sender was fast but the recipient had no idea where the money came from and who the sender was

15/09/17
by John Mushambadope

5 stars

Very good service thank you so much

Very good service thank you so much

14/09/17
by Godfrey Nyandoro

4 stars

Very reliable service

Very reliable service

14/09/17
by Avril

5 stars

Very efficient wouldn't ask more better …

Very efficient wouldn't ask more better service. Thank you Cassava Remit

11/09/17
by Maulosi

4 stars

Very efficient service easy secure

Very efficient service

11/09/17
by New Kid on the Block

4 stars

Cassava Remit

Happy. I use it at least 2 to 3 times a month. I feel it could still be streamlined more.

10/09/17
by Matthew

3 stars

Why is ecocash charging for checking …

Why is ecocash charging for checking the balance in my ecocash wallet ? 4 cents for every enquiry . This is just not right . What a rip off . Not happy

10/09/17
by Thelma

5 stars

Happy to share your company with …

Happy to share your company with friends and family . Excellent work well done.

10/09/17
by Doreen Dlezi

5 stars

Quick and reliable service keep up the …

Quick and reliable service keep up the good work.

07/09/17
by Julia Chakanyuka

5 stars

Fast,reliable and efficient that's all …

Fast,reliable and efficient that's all I can say

04/09/17
by Thomas Maurice Lewer

5 stars

I send money to Zimbabwe on a regular …

I send money to Zimbabwe on a regular basis to collect stamps and have found the service to be very quick , efficient and secure. The staff are very...Read more

I send money to Zimbabwe on a regular basis to collect stamps and have found the service to be very quick , efficient and secure. The staff are very pleasant and helpful. I would recommend this company.

03/09/17
by Colia

4 stars

Quick transactions with no husks

Quick transactions with no husks

02/09/17
by Hope

4 stars

Low rates eco cash which makes easy to …

Low rates, able to open eco cash which makes it easy to pay bills in Zimbabwe

31/08/17
by Andrew Hursey

5 stars

Easy to use

Easy to use. Recommended

30/08/17
by Miss Shambambeva

5 stars

Easy and quick way to send money to

Easy and quick way to send money to your loved ones and the staff are very helpful



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