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Ria vs Western Union

Curious how Monito creates these scores?

Our recommendation: Western Union is a better deal

François Briod

Guide

May 23, 2019
Advertiser disclosure

Ria vs Western Union. Which one is the best for you and your needs? Which is the most affordable option if you need to send or receive money internationally? Check out our analysis of the pros and cons of each money transfer company.

Ria and Western Union have both pros and cons. Make sure to compare the fees & exchange rates before your next transfer.

Compare Ria, Western Union and 100+ international money transfer services

Ria
8.0
Western Union
9.0

Trust & Credibility

Background check

Background check
Background check

A subsidiary of Euronet Worldwide Inc. and with offices spanning across the globe, Ria is a duly authorized and regulated financial services company in every region in which it does business.

A publicly-traded company, licensed and authorized by the New York State Department of Financial Services.

Security & reliability

Security & reliability
Security & reliability

Ria Online's platforms are fully secured and use top-notch security protocols, including segregated user accounts and HTTPS.

Fully secure with top-notch security protocols, including segregated user accounts and HTTPS.

Company size

Company size
Company size

Since being established in 1987, Ria has grown into a giant in the money transfer world that today boasts over $40 billion in annual transactions, two million customers, and two thousand employees.

Founded in 1851, WU is arguably the biggest name in the international money transfer world.

Transparent pricing

Transparent pricing
Transparent pricing

Ria is not fully transparent about its pricing, with around 59% of total fees being buried away in hidden exchange rate margins.

Not fully transparent, around 70% of total fees are not disclosed upfront, but in the FX margin.

Ria
7.2
Western Union
8.5

Service & Quality

Opening an account

Opening an account
Opening an account

Account registration at Ria Online is reasonably straightforward, although there are a number of steps that need to be followed, which can add a lot of time to the process.

Opening an account with Western Union Online is reasonably easy on its website and mobile app.

Making a transfer

Making a transfer
Making a transfer

Sending money overseas is a fast, simple, and smooth process with Ria Online on both its website and its mobile app.

Transferring money with Western Union Online is a speedy and straightforward process for first-time and returning users alike.

Contacting support

Contacting support
Contacting support

Finding an answer to a question is reasonably simply using Ria Online's detailed FAQ, but there are fewer options to get in touch with the company, with only phone and email support being available to customers.

Western Union Online provides a FAQ that's detailed and offers phone support features accessible via the mobile app.

Ria
4.3
Western Union
7.9

Fees & Exchange Rates

Transfers to a bank account

Transfers to a bank account
Transfers to a bank account

Sometimes competitive, but seldom the cheapest on Monito.

Great pricing when sending money to a bank account.

Ria
9.3
Western Union
8.9

Customer Satisfaction

Trustpilot reviews

Trustpilot reviews
Trustpilot reviews

2.4 out of 5 stars from 6,000 reviews.

3.9 out of 5 stars from around 48,000 reviews on Trustpilot.

App Store reviews

App Store reviews
App Store reviews

4.9 out of 5 stars from 70,000 reviews.

4.8 out of 5 stars from 599,000 reviews on the App Store.

Google Play reviews

Google Play reviews
Google Play reviews

4.7 out of 5 stars from 60,000 reviews.

4.6 out of 5 stars from over 10,000,000 users on Google Play.

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You’re probably all too familiar with the often outrageous cost of sending money abroad. After facing this frustration themselves back in 2013, co-founders François, Laurent, and Pascal launched a real-time comparison engine to compare the best money transfer services across the globe. Today, Monito’s award-winning comparisons, reviews, and guides are trusted by around 8 million people each year and our recommendations are backed by millions of pricing data points and dozens of expert tests — all allowing you to make the savviest decisions with confidence.

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