Largest money transfer network in the world Very fast and reliable money transfers Particularly convenient for cash transfers
Western Union is the world’s leading money transfer provider, being both the largest and oldest company in the industry. Western Union’s service allows people to send and receive money at 500,000 agent locations in over 200 countries and territories around the world, as well as send money digitally through the Western Union website and mobile app in dozens of countries.
With Western Union, money can be received in 130 currencies and in several ways: in cash at an agent location or through an ATM; on a bank account; on a mobile wallet; or on a prepaid card. The money is often available within minutes after being sent, and you can pay for your money transfer by using cash, a debit or credit card, or your bank account.
Western Union’s slogan is “Moving money for better”, and indeed, the company’s service enables millions of people to send money to family members for basic living expenses, education, healthcare, or starting a business. Western Union also caters to businesses through its Western Union Business Solutions division, and offers bill payment services in certain countries.
Always fast, easy and convenient! Great way to send money to your family.
For the most part it is reliable. But it is more expensive to use my debit card and I don't like that.
Recommended WU to all my fami and friends. Great service!!
It's ok I had no idea
by Dhanuka Kasun Suranjith
Very bad service. I made a bank transfer to Sri Lanka. Suddenly I got an email saying that need a proof of ID of receiver to complete transaction. I...Read more
Very bad service. I made a bank transfer to Sri Lanka. Suddenly I got an email saying that need a proof of ID of receiver to complete transaction. I submitted a copy of national ID and then I got an email that it has sent to translation. But it took more than 7days and still transaction is on hold.. keep calling customer service and no body knows what is happening.. it cost me a lot to call 0808 number and every time I called them keep me hold more than 20 minutes.. very bad service. I am really disappointed. If you want to send money in weeks, this is the right one for you..
by Syamkumar Sukumaran
They keep you on hold and do not respond well and don't charge you the right amount and don't speak English well
#sponsored I love Western Union I've been using it for almost a decade"!!!!!!
The best way to send money overseas !!!
Fast, efficient, using Western Union for years!!! Will recommend to anybody!
One of the my best money transfer experience .. :)
I had been using this company for sending money/receiving money since year 2000 and I love and trust this company.This is probably the only remittance i...Read more
I had been using this company for sending money/receiving money since year 2000 and I love and trust this company.This is probably the only remittance i will use forever.
by T Kalik
Very bad customer service, my friend send me money to pay my engagement gift service money in a minutes , I went to the agent with my passport and I'd ,...Read more
Very bad customer service, my friend send me money to pay my engagement gift service money in a minutes , I went to the agent with my passport and I'd , for some reason they refuse to clear the fund and asked me to send my passport copy via email. I send it straight away , However I'm still waiting to receive the payment, 8 days pass no clue what is going on to my money I have called many times emailed to customer service . And excelated the issue to head office is colarodo but no one is answering my questions. Why taking so long to verified my details? All I was asking plz explain what is the problem, no one seems to know the problem. Western union senior executive have no answer and she told me she will get back to me with a answer today , but today I called her 4 times , left message but she refused to speak to me . I'm gutted and very disappointed with the service and they is no customer care I felt i been treated like a criminal . All my asking is the explanation. I have rights to know why my money is been hold and why nobody able to answer my questions. I have recorded all the calls and i will do a video and will uploaded soon on you tube . No human being should be treated like this . No way Western union officials should answer my questions and my frustration. Thanks
by Mira Wannous
I dealt with them 3 times and it is always a horrible experience. They say that it is a money transfer in minutes - but then they review the transaction...Read more
I dealt with them 3 times and it is always a horrible experience. They say that it is a money transfer in minutes - but then they review the transaction for hours - one transaction (sending 60 dollars in an emergency situation at the airport) was reviewed for 14 hours and one for 3 hours. And then their agents cant access their system if I am logged in into my account at the same time and we always had to wait for 10-15 minutes after I logged out so their system resets. What a horrible process. Then we canceled the transaction and it showed as active the next day when the receiver was not in that country anymore. When trying to cancel, their agent said that it is still in review (even though the email they sent me said that the money is available), they had no access to my file - so they were locked out again. Absolutely annoying system and customer support.
Western Union has really helped my fiancee to receive the money that she needs periodically It's a great service. !! Thank you !! It's also extremely...Read more
Western Union has really helped my fiancee to receive the money that she needs periodically It's a great service. !! Thank you !! It's also extremely easy to send money !!
by Catalin Porumbu
Very poor exchange rate. 0,88 for euro. This mean I recive 411 £ for 500 €. Never again western union
Good at sending monet to others when in need.
Always easy and fast
This is a very useful APP, so I really #sponsored
sometimes take forever.
its very fast and never had any issues
Avoid at all costs. Any good reviews of Western Union are false and are paid. I sent £400 to Malawi. WU charged me an additional £25, so £425...Read more
Avoid at all costs. Any good reviews of Western Union are false and are paid. I sent £400 to Malawi. WU charged me an additional £25, so £425 total. However, when the recipient picked up the funds, only £370 had arrived. In addition to the £25 taken by WU, they took an additional £30 saying it was due to the "exchange rate". The published exchange rate by the Bank of England shows that Western Union is lying, and this extra £30 fee has nothing to do with exchange rates, but is in fact just a hidden fee. That's £55 in fees for a £400 transfer. By the time Western Union's hidden fees are calculated, they take nearly 14% of every transaction sent. Western Union hides their fees as "exchange rates" in order to purposefully mislead clients so they can take an extortionate margin. Most of Western Union's clients are poor people who cannot defend themselves from this extortion. Western Union knows this, and purposefully takes advantage of their client base in a predatory manor.
I have been sending for a few years now and never has any delays. Tho trying to redeem points for discounted rates is confusing to me.
My family can always have the money in time and the shipping is also very easy, the rates are the best.
Like it although later added fee to credit card in addition to the transfer fee
Very convenient and reliable!
I enjoy using Western Union to send money online because it is very easy and convenient. I would recommend it to everyone I know.
I like using Western Union to send money because it is very easy to do so and very convenient. Specially to send money online.
Although the WU website was having problems that made transfers difficult and time consuming for several weeks last year, they were very responsive with...Read more
Although the WU website was having problems that made transfers difficult and time consuming for several weeks last year, they were very responsive with me by listening to my complaints and extending credits to show their appreciation for my business. I have had no difficulties with my last several transfers and am very pleased with the WU service and the employees' care and concern.
Fastest, cheapest, and easiest way to send money to loved ones.
Western Union has great reviews written by over 4'000 customers on Trustpilot. Here's a summary of what Western Union customers have to say:
The Western Union Company, better known under its brand name Western Union, is the largest money transfer provider in the world. Headquartered in Englewood, Colorado in the United States, Western Union has a global presence with over 10'000 employees across offices in 50 countries.
Originally founded as a telegram company in 1851, The Western Union Company launched its wire transfer service in 1871, which allowed people to send money throughout its telegraph network. It has been listed on the New York Stock Exchange (NYSE:WU) since September 1865, and is currently valued at approximately $10 billion.
Western Union's brand is recognized worldwide, and represents speed, reliability, trust and convenience for their 150 million customers. In 2015, Western Union's customers - both consumers and businesses - transferred over $150 billion, with an average of about 31 transactions per second!
In most countries, Western Union’s online service is offered by Western Union International Bank GmbH, which is licensed by the Financial Market Authority in Austria (Österreichische Finanzmarktaufsicht), and with Western Union International Limited. Western Union is regulated in many countries, including the US, Canada, Australia, New Zealand, Brazil, and Ireland.
Western Union has a state of the art regulatory, compliance and anti-money laundering infrastructure, into which it invests as much as into its marketing activities. The company relies on proprietary and cutting-edge data analysis to always remain compliant with the regulations of all the jurisdictions it operates in.
So, is Western Union safe to use? Yes, definitely. Western Union is the most experienced company in the money transfer industry, the largest, and probably the most trustworthy. They have an impressive track record of serving hundred of millions of customers and are very reliable.
Money laundering, scams and fraud have sometimes been associated with Western Union. As the largest money transfer provider in the world, Western Union is unfortunately sometimes exposed to a small group of people trying to game the system to their own advantage for illegal activities. Western Union has a dedicated page for fraud and scam prevention, educating its customers on how to avoid becoming the victim of frauds and scams, and how to prevent from using Western Union to transfer money to fraudsters and scammers. Western Union has to follow strict rules to prevent fraud, money laundering, and terrorism financing, and has a dedicated team and infrastructure for regulatory compliance.
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