Travelex International Payments - Independent review

All you need to know before sending money with Travelex International Payments


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30,401 customer reviews on Travelex International Payments on Trustpilot


18 hours ago
by William Gilfillan

5 stars

Have used this company a few times now …

Have used this company a few times now and a good prompt service

18 hours ago
by Dariusz Wanatowski

4 stars

My experience was good.

My experience was generally good but the exchange rate could have been more attractive...

18 hours ago
by adribesalazar

3 stars

Charges for money being picked up at the airport now? Why? Bad practices

I was terribly dissapointed at the change charging people to pick up the money at the airport. Won’t use the service again unless you go back to...Read more

I was terribly dissapointed at the change charging people to pick up the money at the airport. Won’t use the service again unless you go back to peevious practices.


More reviews

18 hours ago
by Paul Green

5 stars

Fast accurate and reliable service.

Fast accurate and reliable service.

18 hours ago
by JEREMY EAST

5 stars

Always use Travelex

Always use Travelex, excellent rates, excellent service.

18 hours ago
by Tracy Phillips

5 stars

Always lovely service from Paddy & …

Always lovely service from Paddy & Phillip

18 hours ago
by RJF

5 stars

Could not fault the service

Could not fault the service, it was quick and simple

18 hours ago
by Andy

5 stars

Nice and easy.

Nice and easy. Easy web booking. Good rates. Easy pick-up at Folkestone Eurotunnel terminal.

18 hours ago
by Mr Peter Busfield

5 stars

Good rates

Good rates, next day delivery. No issues. Great service.

18 hours ago
by Phil Bowden

4 stars

Let's have better exchange rates.

Let's have better exchange rates.

1 day ago
by Ellz

1 stars

Useless service with rude customer …

Useless service with rude customer service. Unwilling to assist customers and never stick to their promise to deal with customers problems. Constantly...Read more

Useless service with rude customer service. Unwilling to assist customers and never stick to their promise to deal with customers problems. Constantly charging fees.

1 day ago
by Rajvinder Kooner

5 stars

Prompt service

Prompt service

1 day ago
by Geoffrey Hammond

5 stars

Excellent service.

Excellent service.

1 day ago
by SD, Cumbria

5 stars

Perfectly straightforward transaction

Perfectly straightforward transaction, currency at the rate quoted delivered as agreed. Couldn't ask for more.

1 day ago
by mramage78

5 stars

straightforward

straightforward

1 day ago
by John Christopher Tiarks

5 stars

Always straightforward

Always straightforward, reliable delivery and acceptable rates

1 day ago
by Terri-Leigh Burnett

2 stars

Let down last minute

Very easy to use and handy website. However when we ordered our CZK online (and paid online) we arrived at the airport to collect it just before our...Read more

Very easy to use and handy website. However when we ordered our CZK online (and paid online) we arrived at the airport to collect it just before our flight and were told they didn’t have it in!! (Despite it claiming on the website you can have any currency within 4 hours and we have MUCH more notice than just that!) we were apologised to and told the money would be refunded and reach us within 3-5 days! (We needed the money for our trip not in 3-5 days!) so we were then given it in cash, had to travel with it and arrive in a foreign country and made to change our money at the airport (because how else were we paying for a taxi to our hotel) we finished up losing out on the promised exchange rate of 25.8 and having to accept 21.3! Very disappointed travellers!!

1 day ago
by The Mickster

5 stars

perfect

perfect. Good assortment of different denomination notes. Ordered on Wednesday night and delivered Friday Am on time by Royal Mail. Cheaper than ATM and...Read more

perfect. Good assortment of different denomination notes. Ordered on Wednesday night and delivered Friday Am on time by Royal Mail. Cheaper than ATM and airport exchange

1 day ago
by Thando

4 stars

good

I am happy with my cash passport, although disappointed that these will no longer be available in the future.

1 day ago
by Paul M.

5 stars

Highly recommended.

Best rates, unbeatable service, absolutely no worries at all, I cannot recommend this company highly enough. I will certainly continue to use them for any...Read more

Best rates, unbeatable service, absolutely no worries at all, I cannot recommend this company highly enough. I will certainly continue to use them for any future holiday travel money transactions or any transactions involving foreign currency.

2 days ago
by gordon

5 stars

Foreign Travel Currency

Always straightforward to order and reliable safe delivery to home.

2 days ago
by Frank Ogden

5 stars

FX service exactly as promised

FX service exactly as promised. All good.

2 days ago
by imeaden

5 stars

Quick

Quick, easy, efficient and a good rate.

2 days ago
by Mr David Sanderson

4 stars

I've never had any problems using my …

I've never had any problems using my currency card either shipping or at ATM's I do wonder why you keep bringing new cards out. Also only getting home...Read more

I've never had any problems using my currency card either shipping or at ATM's I do wonder why you keep bringing new cards out. Also only getting home delivery of the card if a significant amount is put on it initially

2 days ago
by Terence McNamara

5 stars

Great holiday start

This was !my first experience with Travelex and I enjoyed a smooth rapid service with competent staff. The rate was good and I thoroughly recommend them...Read more

This was !my first experience with Travelex and I enjoyed a smooth rapid service with competent staff. The rate was good and I thoroughly recommend them for my next foreign trip

2 days ago
by ambi

5 stars

Good conversion rate and fast delivery

Good conversion rate and fast delivery. Would recommend it to anyone.

2 days ago
by Steve

5 stars

I'm confident about my card.

It was easy to load my card with Euros. In spite of a heart in mouth feeling when using the card in Belgium after it had been dormant for nearly a year,...Read more

It was easy to load my card with Euros. In spite of a heart in mouth feeling when using the card in Belgium after it had been dormant for nearly a year, it was accepted without any problem at all. Much better than carrying a load of cash.

2 days ago
by MR

5 stars

Excellent service

Excellent service , reasonable rates and had the choice of denominations

2 days ago
by Chris Brew

4 stars

Excellent customer service, BUT

Excellent customer service, but HUGE spread between buy/sell rates and too many fiddly extra charges such as for buy-back guarantee.

2 days ago
by Maurice Edward

5 stars

easy to use ,first class in every way

easy to use ,first class in every way


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