TransferGo - Independent review

All you need to know before sending money with TransferGo

One of the fastest ways to send money Good exchange rates Simple and transparent fees

8.40/10 Very good
Learn more

TransferGo review by Monito

TransferGo is an online alternative to banks for making your international money transfers. The company offers low-cost, fast, and secure money transfers across Europe and other global destinations. You can pay for your international transfer with a local bank transfer,,or by using your credit or debit card at no extra charge, and the money will be delivered to the bank account of your choice. They have helped 2100,000 customers send over £100 million, and have excellent reviews on Trustpilot.

TransferGo is a top choice for fast transfers to a bank account. The company can transfer money to 45 countries for a very low flat fee and with transparent exchange rate margins. Standard transfers are guaranteed to arrive by 5:30pm BST the next business day. Faster options are available for most transfers from the UK, with funds being delivered the morning of the next business day (Express service), the same business day (Today service) or within 30 minutes (Now service) for an additional fee of £1 - £4.


PROS
  • Totally transparent fees and exchange rate margins
  • Fast: next business day delivery with faster options available from the UK
  • Excellent reviews on Trustpilot
CONS
  • Can only send to a bank account
  • Not the best solution for sending large amounts
 



Reviews powered by

3,477 customer reviews on TransferGo on Trustpilot


23 hours ago
by Malgorzata Biela

5 stars

Very good

Very good

23 hours ago
by Andrew Lyuchen

5 stars

Excellent TransferGo

Thank you! Everything was fast, high-quality and on time! Definitely recommend! Use the code n4OUNE to get first money transfer FREE with @TransferGo

23 hours ago
by Olga Liuber

5 stars

Fast transfer service, friendly customer service

As for me not everything is named clearly at the TransferGo app for Iphone, which I used, but contact with customer serbice is always very fast and very...Read more

As for me not everything is named clearly at the TransferGo app for Iphone, which I used, but contact with customer serbice is always very fast and very helping. Money transfered in 30 minutes. Satisfied, will use in the future


More reviews

23 hours ago
by adi s

5 stars

Excelent fast and safe !

Excelent fast and safe !

23 hours ago
by Aiga Cimermane

5 stars

Never had any problems

Never had any problems

23 hours ago
by Alexandru Parvu

5 stars

Best services

Best services! Keep going!

23 hours ago
by Alexander Golovchenko

5 stars

everything is good and understandable

everything is good and understandable, but there is one minus I am from Ukraine and I do not have a passport passport and I can not pass the account...Read more

everything is good and understandable, but there is one minus I am from Ukraine and I do not have a passport passport and I can not pass the account verification because my ID card is not one of the acceptable why I write this money I need to send help to my mother because she does not understand anything about technology and works abroad

23 hours ago
by DMYTRO VLASENKO

5 stars

Recommend to anyone.

Recommend to anyone. + Clear terms of use. Fast transaction execution. Fast support service. Solving problem situations. - Some insignificant problems...Read more

Recommend to anyone. + Clear terms of use. Fast transaction execution. Fast support service. Solving problem situations. - Some insignificant problems with site interaction during transaction process.

23 hours ago
by Marius H

5 stars

Quick and easy

Quick and easy. A small problem on my end but they got in touch with me quickly and solved it promptly

23 hours ago
by Ingrida Truskauskaite

4 stars

It’s very easy and fast loving it

It’s very easy and fast loving it

1 day ago
by Wiktoria Shvets

5 stars

All was good and fast!

All was good and fast!

1 day ago
by Marcin Konwinski

5 stars

Perfect !!!

Perfect, very fast and cheap !

1 day ago
by Vitalii Kozynets

5 stars

Very good and very fast service

Very good and very fast service, thank you!

1 day ago
by Paweł Kwiatkowski

5 stars

Done

Done, fast and furious !

1 day ago
by Kristina Sysojeviene

5 stars

Very supportive team

Very supportive team. Quick response. No issues.

1 day ago
by ANDREEA PLOESTEANU

5 stars

The best

The best website

1 day ago
by Mircea Olteanu

5 stars

Fast, easy and cheap!

Fast, easy and cheap! I like it and I will use only this to send money home. It had a better exchange rate as well, not just the cheap fee.

1 day ago
by Iwona Lewandowska

5 stars

Transfergo is the easiest way to …

Transfergo is the easiest way to transfer money. Hope it can be possible to transfer money to more countries in the future :)

1 day ago
by Damian Rychlik

1 stars

slow serivice

slow serivice

1 day ago
by Arun Kalra

5 stars

Cheap Transfer

Cheap Transfer

4 days ago
by Karol

5 stars

Its a really good transfer service

Its a really good transfer service. It said it will deliver the money until 6.30 pm and it did an hour earlier. I would highly recommend to anyone

4 days ago
by Aleksandr Topolia

5 stars

SUPER!!!!!!

SUPER!!!!!!

4 days ago
by Andrii Hrynchuk

5 stars

Good service

I was worry about transferring money from Estonia to Ukraine but it was perfect. The money came on time and in the exact amount. Really good rate and low...Read more

I was worry about transferring money from Estonia to Ukraine but it was perfect. The money came on time and in the exact amount. Really good rate and low fee.

4 days ago
by Valentin Ristea

5 stars

Trust

I confess I had doubts but everything was as I was told. Very good services! Thank You!

4 days ago
by Dovydas Zemeninkas

5 stars

Excellent service

Excellent service, i’m surprised

4 days ago
by Gintare Pinikaite

5 stars

Very good

i would recommend transfergo to anyone,!!!

4 days ago
by Andrii Tronin

5 stars

Prompt,all is OK.

Prompt,all is OK.

4 days ago
by Weronika Wrona

5 stars

Ecxelent !!

Ecxelent !!! Not expensive and fast !! :)))

4 days ago
by Ionela Danila

5 stars

So quick

So quick, cheap and hassle free. Thank you.

5 days ago
by Viktor Chanov

5 stars

Super

00000000000


TransferGo has excellent customer reviews on Trustpilot, with 90% of the over 1900 customers who have given their feedback rating the company 5 stars.

They are even in the Top 5 companies in Trustpilot’s Money Transfer category. Here’s a summary of what TransferGo customers have to say.

Positive
  • The speed of the transfer is what is loved most
  • Cost is an important strong point as well
  • Customers feel very safe using TransferGo and describe them as trustworthy
Negative
  • Some customers were annoyed by having to go through TransferGo’s verification process (which they are required to carry out by law).
  • On very rare occasions, the transfer took more than one business day to arrive. However, this was due to issues related to security checks and cut-off times with the sending or receiving banks.


Can I trust TransferGo ?

TransferGo is a licensed Authorised Payment Institution, which means they are regulated by the FCA (Financial Conduct Authority) and HMRC (Her Majesty's Revenue and Customs) in the United Kingdom. They offer institutional grade security for their service, including 256-bit SSL encryption with a 2048-bit signature.

As per FCA regulations, clients’ funds are held in segregated accounts, and are therefore kept completely separate from TransferGo’s own business accounts. This means that your money is safe should the company have any financial difficulties.

TransferGo employs 60 people across its UK and Lithuania offices. Employees give the company a 5 star rating on the employer review site Glassdoor, and describe TransferGo’s team as “ambitious, hard working and talented” that they are “very proud to be a part of”. The company is headquartered in Europe’s largest technology accelerator Level39 in Canary Wharf, London.

TransferGo has raised close to $8M dollars from various renowned investors and industry veterans, which has helped the startup sustain its 20% monthly growth rate. It holds the record for the largest investment in a financial services startup in Lithuania so far.


Authorised by the UK Financial Conduct Authority (FCA)
Firm Reference : 600886

 







How TransferGo works


  1. Create a free TransferGo account in only a few moments
  2. Set up a transfer by specifying how much you want to send and your recipient’s details
  3. Make a local bank transfer to TransferGo's account or pay instantly with no extra charge by using your credit or debit card
  4. TransferGo will transfer your money to your recipient from a local bank account in the recipient's country

 


 

TransferGo exchange rates and fees

Transfer fees: TransferGo charges a flat fee of 0.99 EUR / 0.99 GBP / 10 SEK / 20 DKK / 20 NOK / 500 HUF / 9 PLN / 9 RON, depending on which currency you’re sending from.

Exchange rates: TransferGo will convert your money using the prevailing mid-market interbank rates, minus a margin of 0.4% to 2.2%. The exchange rate is locked in advance, so that you know exactly how much money will arrive.

Other fees: Since TransferGo uses local accounts to collect and disburse funds, there should be no fees charged by the sending or receiving banks, and no intermediary bank fees. Furthermore, there are no additional fees incurred to pay instantly by credit or debit card.



 

Which documents will TransferGo require to verify my identity?

To comply with anti-money laundering regulations, TransferGo must verify your identity for your second transfer or if your first transfer exceeds £700. You may be required to provide a copy of an ID (if your first transfer exceeds £700), a proof of your address (if the amount you transferred exceeds £2,000) and you will need to explain the source of funds when a transfer exceeds £5,000 or when you reach a total of £10,500 transferred through multiple transactions with TransferGo.


Identification Documents

It can be a Passport, National ID card with photo, a driving licence (UK, EU or International).

Proof of address

In order to verify your address, Transfergo will need a copy of a document from a reliable institution showing your name and your address. This document can be an Identification document containing your Address, a Financial statements (Bank, Credit Card or Building Society), Letters from Government Bodies (Home Office, Treasury, Revenue & Customs), or a utility bills (Gas, Electricity, Landline Telephone, Water, Council tax, Uk mortgage statement).

Proof of funds

A proof of fund can be Pay slips (with the bank statement showing the deposits), Loan agreements, Sales contract or a Bank/savings statement.


Additional services

Do you own a business? TransferGo also cater to business customers, and can help you to pay international suppliers and freelancers, transfer money to a foreign subsidiary, or pay salaries abroad. Transfer fees are the same as for retail customers, however exchange rate margins are lower and decrease the more you send.

 


The story behind TransferGo

TransferGo was founded in 2012 when four Lithuanian migrants in the UK got fed up with the frustration and cost of making international payments to suppliers with their bank in a previous business. Their goal? To disrupt the international money transfer industry by relying on a superior consumer experience, and making sending money home as convenient as possible. The company now employs 35 people, has raised over $2.7M dollars, and is headquartered in London’s prestigious financial district Canary Wharf.

 


Blog posts

Interview with Daumantas Dvilinskas, co-founder and CEO of TransferGo

In this article, Daumantas explain how TransferGo works with banks rather than against them, giving TransferGo an advantage over competitors and allowing them to offer fast and cheap money transfers. 



How to ensure your security when you send money abroad

Discover TransferGo's tips and approach to stay safe when you choose an international money transfer operator. 



 

In this article, TransferGo tells us more about foreign exchange and how they handle FX rates for their customers.



 

Step by step guide on how to send money with TransferGo


 

TransferGo's Offices

 


United Kingdom

Level 42
One Canada Square
Canary Wharf
London
E14 5AB


 


Ask questions or share your comments on TransferGo




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Key facts about TransferGo

Service information

Time to open an account A few minutes
Pay-in options Credit card
Debit card
Bank Account
Pay-out options Bank account
Minimum amount -
Maximum amount -
Available languages
English
Deutsch
Polski
Română
Required documents -

Company information

Type of service provider Online money transfer operators
Active since 2012
Headquarter London, United Kingdom
Regulated by FCA/HMRC

Contact information

Contact support -
Service hour -
Twitter @TransferGo
Facebook TransferGo
Youtube TransferGo