TorFX - Independent review

All you need to know before sending money with TorFX



Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



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2,144 customer reviews on TorFX on Trustpilot


2 days ago
by alan steele

5 stars

Just a quick line of thanks

Just a quick line to that you and your colleagues at TorFX for handling my transfer of Euro's on the purchase of my new home in Spain. I found the...Read more

Just a quick line to that you and your colleagues at TorFX for handling my transfer of Euro's on the purchase of my new home in Spain. I found the service to be easy to use and felt 'comfortable' in the fact that my money was being handled well and securely at all times with your frequency of contact and general help during this extremely stressful time ! I would also like to mention that it was a very reassuring to be able to log in to your website at any time to see what was happening. The rate that you gave me was also extremely competitive within the market place. As you know I was directed to you by SJP as their preferred partner, but would definitely recommend your services to anyone SJP or, not who needs to make currency purchases and transfers whether they be large (like mine) or small. Once again, thanks very much for your help Kindest Regards Alan Steele

5 days ago
by Florian Block

5 stars

Perfect Service

Perfect service (we were with Jerry). We trusted them with all our savings for a property purchase, and they have handled it swiftly and professionally....Read more

Perfect service (we were with Jerry). We trusted them with all our savings for a property purchase, and they have handled it swiftly and professionally. They offered a great rate compared to barclays. Would definitely recommend.

5 days ago
by Jean McKiernan

5 stars

I would definitely recommend TORFX for …

I would definitely recommend TORFX for International transfers as they provide a very safe way of moving money overseas by a personal account which can be...Read more

I would definitely recommend TORFX for International transfers as they provide a very safe way of moving money overseas by a personal account which can be accessed by an individual or by TORFX on your behalf for larger amounts - the money arrives within a day of request depending on your bank at the receiving end The person I dealt with was always available either by phone or e-mail and was always very helpful I felt really safe and would use them again should the need arise


More reviews

6 days ago
by Jonny CH

5 stars

Helpful and efficient

TorFX are always helpful and efficient! Great company! They gave me lots of support during the difficult election period, highly recommended!

06/10/2017
by Annie

5 stars

My thanks to Bruce and the TorFX staff.

I want to thank Bruce Wilkins and TorFX for handling my recent currency transfer. Bruce was helpful and courteous, and the transfer was completed quickly...Read more

I want to thank Bruce Wilkins and TorFX for handling my recent currency transfer. Bruce was helpful and courteous, and the transfer was completed quickly and professionally. Thanks.

06/10/2017
by Anna

5 stars

Transfer CZK to EUR

I had the pleasure to cooperate with Caroline Dobson and she was absolutely helpful, friendly and passioned by answering all my questions. Thank you for...Read more

I had the pleasure to cooperate with Caroline Dobson and she was absolutely helpful, friendly and passioned by answering all my questions. Thank you for successful job.

06/09/2017
by Craig Ogden

5 stars

Very supportive customer service …

Very supportive customer service department. Attentive, concise information sharing and excellent extremely personable. This was the first time I have...Read more

Very supportive customer service department. Attentive, concise information sharing and excellent extremely personable. This was the first time I have used TorFX, and although my transaction requirements are few and far between, I will have no hesitation to use them for any and all future transaction requirements.

06/08/2017
by Roger Potter

4 stars

A pretty easy process with TorFX

Sending money abroad to relatives and others is a pretty easy process with TorFX. This time using them was no problem as it was a larger amount of money....Read more

Sending money abroad to relatives and others is a pretty easy process with TorFX. This time using them was no problem as it was a larger amount of money. However when sending smaller amounts we tend to use another company as the minimum with TorFX is £100, which is sometimes more than double what is required. So if this could be addressed I would probably use them more often. But thanks for a really good service whenever I have used TorFX. Roger

06/08/2017
by James Neal

5 stars

Excellent Service

100% reliable and very efficient. I always feel I am getting a good service and good rates.

05/31/2017
by Michael Klisowsky

5 stars

Very pleased with TorFX and Jade Edwards, my account manager.

The entire process was rather simple. I never write reviews... but I wanted to this time as I am 100% happy and impressed with the service and...Read more

The entire process was rather simple. I never write reviews... but I wanted to this time as I am 100% happy and impressed with the service and professionalize I received. Thank you, Jade Edwards.

05/30/2017
by Customer blanca Babs

5 stars

I wish to thank Caroline Dobson for …

I wish to thank Caroline Dobson for her help in my recent additional I have dealt with torfx for a couple of years and could not fault the company at...Read more

I wish to thank Caroline Dobson for her help in my recent additional I have dealt with torfx for a couple of years and could not fault the company at all Caroline was extremely helpful recently (it was my fault ) she guided my the right way which I was grateful for and I was so pleased

05/25/2017
by Elizabeth Taylor

5 stars

TorFX have been amazing and offer a professional service - do not hesitate to use them!

TorFX have been amazing and offer a wonderful service. I would advise anyone needing to change currency to put their trust in TorFX. Everyone at the...Read more

TorFX have been amazing and offer a wonderful service. I would advise anyone needing to change currency to put their trust in TorFX. Everyone at the company is helpful and provide exceptional customer service. I cannot stress how easy they made the process. The process itself can feel a little a bit of the unknown - but do not have any concern when using TorFX.

05/23/2017
by Jim H

5 stars

Competitive rates and superb service

Competitive rates and superb service with a knowledgeable individual on the end of the phone to smooth the process. My dedicated manager, Dominic Way, was...Read more

Competitive rates and superb service with a knowledgeable individual on the end of the phone to smooth the process. My dedicated manager, Dominic Way, was first rate and saw my Euro purchase of a car in Finland through from start to finish. Individual customer contact is a USP lost long ago by the banks. Top marks Dominic and Torfx.

05/20/2017
by A.Weaver

5 stars

I found Torfx very professional and …

I found Torfx very professional and dealt with Ally Phillips who was excellent in explaining all the process to me as I had not transferred funds before...Read more

I found Torfx very professional and dealt with Ally Phillips who was excellent in explaining all the process to me as I had not transferred funds before in this way. She was very good talking me through the whole transfer in a friendly and professional way. Would use the service again.

05/19/2017
by Chris Winrow

5 stars

Blown away by speed of transaction

Extremely satisfied, help near to a phone call all the way, very competitive exchange rate. Whole transaction completed in about 36 hours from transfer to...Read more

Extremely satisfied, help near to a phone call all the way, very competitive exchange rate. Whole transaction completed in about 36 hours from transfer to receipt. My daughter was 'blown away' with the speed. Thanks very much

05/12/2017
by Jenny

5 stars

Helpful- great support for novice!

Helpful, not pushy, understanding and explained the process to a complete novice kindly, and without being patronising! Really made the process very easy,...Read more

Helpful, not pushy, understanding and explained the process to a complete novice kindly, and without being patronising! Really made the process very easy, highly recommend.

05/11/2017
by Simon Bellamy

5 stars

I had a little difficulty in setting up …

I had a little difficulty in setting up my account, I am not sure why this was, but the 'Team' sorted out for me. It was all very efficient.

05/09/2017
by Richard

5 stars

Moving my Pounds to New Zealand was a breeze...

As an expat Pommie in New Zealand I have used Torfx several times to bring inheritance funds from the UK to NZ. The process itself is simpler than you may...Read more

As an expat Pommie in New Zealand I have used Torfx several times to bring inheritance funds from the UK to NZ. The process itself is simpler than you may think, the service is first class and the exchange rates offered beat the high street banks hands down. My account manager was Jerry Rowe, he was a pleasure to do business with, even phoning me several times to alert me to favourable rates, in short a very personable professional who made the whole thing a breeze. Use these guys, not your bank! Richard & Ellen.

05/08/2017
by Brendan O'Connell

4 stars

Very good and easy enough

Very good and easy enough. appreciated the necessary to get proper identification and documents.

05/07/2017
by Martin

4 stars

It's excellent but why can't I make transfers online?

It's excellent but I'm puzzled why a business account cannot make the deals online. Why do I need to call to get a quote?

05/07/2017
by Mrs Sheila Cheetham

5 stars

Most helpful and understanding of my …

Most helpful and understanding of my lack of financial expertise.

05/07/2017
by Carole Atkinson

5 stars

Very helpful staff and an excellent …

Very helpful staff and an excellent professional service.

05/06/2017
by Dr Angela Martin

2 stars

Dominic Way was superb

Dominic Way was superb, patient and friendly but the website and on line experience which actually occupied me for best part of a whole weekend was a...Read more

Dominic Way was superb, patient and friendly but the website and on line experience which actually occupied me for best part of a whole weekend was a nightmare difficult to navigate and kept failing not wholly my fault this is a game for techno whiz kids not the moderately computer literate I am a practicing doctor (GP) and work a complicated system every day in the Surgery--(as does my Haematology Consultant friend who also found the website a nightmare Almost puts me off using online currency sites again as the time wasted was not worth the slightly better exchange rate!

05/06/2017
by Joly

5 stars

Great service

Great service from Luke who guided us through the process - always quick to respond and happy to answer my rookie questions.

05/06/2017
by Robert Cockburn

5 stars

Great Service for Imports

Used TorFX for the first time in April. Very simple , no hassle transaction to pay for import of goods from US, which not only provided a better exchange...Read more

Used TorFX for the first time in April. Very simple , no hassle transaction to pay for import of goods from US, which not only provided a better exchange rate than through my bank but also avoided the bank charge for international money transfers. Highly recommended. Will be using again.

05/06/2017
by Pauline Ogden

5 stars

Fast efficient service from start to …

Fast efficient service from start to finish. Very impressed. Will definitely use TorFX in future instead of the transfer service I have used in the past.

05/06/2017
by Andrew Osborne

5 stars

Great service and kept me informed at …

Great service and kept me informed at all time, will use again.

05/06/2017
by Arthur Garrard

5 stars

money transfer made easy.

Fantastic service making transferring money simple. Would highly recommend.

05/06/2017
by Charles Hanna

5 stars

Excellent service

Excellent service. Very helpful staff. Makes transferring currency to Spain so easy.

05/06/2017
by Robert Hockey

5 stars

I would like to say how professional …transferring money

I would like to say how professional this company is and how easy to transfer money i would recommend using this company


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Key facts about TorFX

Service information

Time to open an account -
Pay-in options Bank Account
Pay-out options Bank account
Minimum amount -
Maximum amount -
Available languages
English
Required documents -

Company information

Type of service provider Foreign exchange companies
Active since -
Headquarter -

Contact information

Contact support -
Service hour -


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