TorFX - Independent review

All you need to know before sending money with TorFX



Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



Reviews powered by

2,315 customer reviews on TorFX on Trustpilot


1 day ago
by Clive

5 stars

Excellent

Excellent, friendly, support without the high pressure sales and gimmicks. Everyone I spoke to gave the feeling of dealing with a family firm who cared...Read more

Excellent, friendly, support without the high pressure sales and gimmicks. Everyone I spoke to gave the feeling of dealing with a family firm who cared about every customer. Useful, timely, and accurate information and an efficient service when the transfers were required.

1 day ago
by Stephen Ross

5 stars

Thanks for everything you have done for …

Thanks for everything you have done for me, it was a stressful time and you guys were amazing. You helped to make the whole thing more relaxing with your...Read more

Thanks for everything you have done for me, it was a stressful time and you guys were amazing. You helped to make the whole thing more relaxing with your reassurance and being able to answer all my questions. Thanks again from the Ross family.

2 days ago
by T Wood

5 stars

Easy to convert money with good rates

Easy to convert money with good rates


More reviews

3 days ago
by JvG

1 stars

WARNING- TorFX fast growth resulting in …

WARNING- TorFX fast growth resulting in major resourcing issues. They have left me with appalling service and have made the whole experience very...Read more

WARNING- TorFX fast growth resulting in major resourcing issues. They have left me with appalling service and have made the whole experience very stressful. They do not honor time frames. Their compliance ‘team’ can/will delay the transfer of funds by several weeks even after they have sent you written confirmation that the transaction complies and confirmation that the transaction was successful. I will NEVER use them again.

3 days ago
by Simon S

4 stars

First time user of TorFX and impressed

First time I've used TorFX and recommended to me by my SJP Financial Advisor. Excellent service from my account manager, Caroline, throughout. The only...Read more

First time I've used TorFX and recommended to me by my SJP Financial Advisor. Excellent service from my account manager, Caroline, throughout. The only time things weren't so clear was when I couldn't speak to her personally and the back-up did not seem quite so switched on to my requirement. Overall, happy to recommend.

1 week ago
by Geoffrey croft

5 stars

very satisfied

very satisfied, only slight problem at first as i had not registered my wife as a third party , once I had done this the money went through successfully.

1 week ago
by Stephen Davies

5 stars

Very smooth transfer

Very smooth transfer. Kept me informed throughout the process.

11/17/2017
by Mark Millar

5 stars

Well informed

My transaction was not particularly large, however I received great service and would recommend TorFX to anyone.

11/17/2017
by John Morris

5 stars

Ideal International Funds Transfer Company.

Very easy process; greatly superior rate to the high street banks. Exceedingly helpful staff. Promises delivered without complexities. Would use and...Read more

Very easy process; greatly superior rate to the high street banks. Exceedingly helpful staff. Promises delivered without complexities. Would use and recommend TorFX without reservation.

11/17/2017
by Jana

5 stars

Great help and advice all the way

Great help and advice all the way, thank you

11/17/2017
by Sarah Booker

5 stars

Excellent service

I contacted several companies before deciding to ask Hazel at TorFX to manage my currency transfer and was very happy with my decision. The process was...Read more

I contacted several companies before deciding to ask Hazel at TorFX to manage my currency transfer and was very happy with my decision. The process was straightforward and stress-free. The service was informative and professional but also felt personal. The whole process was new to me but Hazel was friendly, reassuring and very efficient. I have already recommended TorFX to others and wouldn't hesitate to use them again myself.

11/17/2017
by Cheryl Collinson

5 stars

I have dealt with Hazel a couple of …

I have dealt with Hazel a couple of times recently and she is very helpful providing me with excellent level of service. I will definitely use TorFX for...Read more

I have dealt with Hazel a couple of times recently and she is very helpful providing me with excellent level of service. I will definitely use TorFX for all my transfers to France in the future.

11/17/2017
by George Hjipieris

5 stars

Exchange and transfers

Over the last few years I have used a number of companies to exchange GBP to Euro and transfer from UK to Cyprus. Since I came across TorFX about 18...Read more

Over the last few years I have used a number of companies to exchange GBP to Euro and transfer from UK to Cyprus. Since I came across TorFX about 18 months ago I haven't used anybody else. They have always given me a competitive exchange rate and the transfers have all gone smoothly. Their service has been very friendly and efficient and I would highly recommend them.

11/15/2017
by Robert Lowman

5 stars

Excellent service

I found the whole experience of moving currency so easy with TorFX. I was kept informed of market conditions both by helpful general briefing emails and...Read more

I found the whole experience of moving currency so easy with TorFX. I was kept informed of market conditions both by helpful general briefing emails and by direct contact with staff. i was able to transfer a substantial amount of money at far more favourable rates than were available anywhere else. The process was fast and efficient and money moved from my UK to my Canadian account in under 24 hours. I would certainly recommend this service to anyone exchanging currency. I will certainly be using TorFX for all future transactions.

11/15/2017
by ชลธิชา สืบสายอ่อน

5 stars

Good

Good i likeu somuch

11/15/2017
by Karen Lyon

5 stars

The trade was very easy

The trade was very easy! I found the experience very straight forward and easy to complete. Adam was great in keeping me informed of any exchange rate...Read more

The trade was very easy! I found the experience very straight forward and easy to complete. Adam was great in keeping me informed of any exchange rate movements

11/14/2017
by Liz

5 stars

Personal service is second to none.

Personal service is second to none. I'll be using TorFX for all my currency transfers in future. Not only did they give me a better rate than my bank,...Read more

Personal service is second to none. I'll be using TorFX for all my currency transfers in future. Not only did they give me a better rate than my bank, with no fee, they also provided personal, speedy and effective service to make sure there were no problems. I haven't been this impressed with a financial service ... ever.

11/11/2017
by Jonathan Michael

4 stars

Efficient and effective

Efficient and effective

11/11/2017
by Nicholas Baird

5 stars

Excellent experience

Excellent experience. Josephine was clear, friendly and quick. Her advice was very sound.

11/11/2017
by Graham watts

5 stars

My account manager was Tim Cornbill who …

My account manager was Tim Cornbill who was most helpful with very good explanations which was very reassuring when deal with something your not sure of,...Read more

My account manager was Tim Cornbill who was most helpful with very good explanations which was very reassuring when deal with something your not sure of, Thanks for your help Tim most professional

11/11/2017
by Paul Nicholson

5 stars

initially i was quite worried about …

initially i was quite worried about giving an unknown person a lot of money, but as it happens , there was nothing to worry about, the whole experience...Read more

initially i was quite worried about giving an unknown person a lot of money, but as it happens , there was nothing to worry about, the whole experience was flawless !!!!!! it was in my account exactly when they said it would be.

11/11/2017
by David Bell

5 stars

Simple, easy and professional service

We had the pleasure of joining TorFX recently to exchange funds between Sterling and Euros. The process was very simple and the service was extremely...Read more

We had the pleasure of joining TorFX recently to exchange funds between Sterling and Euros. The process was very simple and the service was extremely professional. We will certainly be using again very soon.

11/11/2017
by Stephen Fowler

5 stars

Very content with the company saved me …

Very content with the company saved me money and time very reliable staff have used TorFX twice now and will do so in the future and would recommend the...Read more

Very content with the company saved me money and time very reliable staff have used TorFX twice now and will do so in the future and would recommend the to my friends

11/11/2017
by Kailash Nagarajan

5 stars

Better exchange rates compared to the banks!

I was recommended to TorFx by one of my acquaintance, and it was pleasant and professional dealing with them right from account creation to doing my first...Read more

I was recommended to TorFx by one of my acquaintance, and it was pleasant and professional dealing with them right from account creation to doing my first transaction. Jaydena has been very helpful and professional, and so is Laura who helped me with my first transaction. They don't nag or bother you chasing at every step of the transaction process, a phone call before initiating the transaction with Laura, and she explained the process. Extremely pleased to have known them and doing business with them. I would definitely recommend TorFx to my network and beyond.

11/11/2017
by Kate

5 stars

Great service

Very quick to respond to emails and calls, fixed a mistake I made quickly and calmly, really make the experience easy and enjoyable

11/11/2017
by RICHARD

5 stars

First FX deal

TorFX were informative, helpful and really a pleasure to deal with, this was my first experience of dealing in a foreign currency and the personal account...Read more

TorFX were informative, helpful and really a pleasure to deal with, this was my first experience of dealing in a foreign currency and the personal account manager John was really great

11/10/2017
by derek

5 stars

Absolutely brilliant from start to …

Absolutely brilliant from start to finish nothing was to much trouble will use again.

11/10/2017
by Mrs C Hutchinson

5 stars

Efficient and personal service

TorFX were extremely helpful and efficient, from an initial quote, to keeping me informed, to executing the deal. Adam, who was assigned to my account,...Read more

TorFX were extremely helpful and efficient, from an initial quote, to keeping me informed, to executing the deal. Adam, who was assigned to my account, was very well informed and always available. It felt like a very personal service.

11/10/2017
by Ian Dix

5 stars

It was great

It was great Gavin was brilliant

11/10/2017
by Kathleen Kathleen

5 stars

Euros exchange

Excellent company very helpful will definitely recommend to anyone that needs to change currency thank you.


From our blog

How CurrencyFair uses image recognition to know its customers

This is a guest post by CurrencyFair As a global fintech pioneer, CurrencyFair has always endeavored to utilise innovative cutting edge technology to enable an effortless, high quality customer experience. Simplicity and speed are the keys to digital business transformation, and our latest release of image recognition technology will take our customer onboarding flows to […]


Lock in Your Exchange Rate with Lebara Money

Lebara Money Transfer offers a useful feature for people who regularly send money abroad — “If you like it, lock it.” It’s designed to help you reduce risk and manage your finances and exchange rates more effectively. It works as follows: When you plan to send money overseas, you can review today’s offered exchange rate […]


Going Borderless? Your questions on TransferWise’s newest service, answered.

TransferWise is one of the best money transfer and currency exchange providers we work with. We love their mid-market exchange rates, wide availability, low fees, and easy-to-use services. In fact, we wondered, could they get any better? It turns out they can. In May 2017 they announced a brand new service, the “TransferWise Borderless Account.” […]



Ask questions or share your comments on TorFX




Compare all the options before your next money transfer Compare now

Key facts about TorFX

Service information

Time to open an account -
Pay-in options Bank Account
Pay-out options Bank account
Minimum amount -
Maximum amount -
Available languages
English
Required documents -

Company information

Type of service provider Foreign exchange companies
Active since -
Headquarter -

Contact information

Contact support -
Service hour -


Find the best provider for your next transfer

The cost of sending money depends on the amount of money sent, the countries you're sending between, and the type of transfer. Make sure to compare before each of your transfers as costs also vary through time.

Read reviews on money transfer companies

Get independent information about money transfer companies, read customer reviews, step-by-step guides, security information, and frequently asked questions.



Proudly made in Switzerland

Global Impact Finance Ltd
Avenue d’Ouchy 4
1006 Lausanne
Switzerland


Mobile Analytics