Skrill Money Transfer Review: Is it safe? How does it work? What are the rates?
How can you use Skrill Money Transfer to send money abroad? Is their service reliable? Can you trust Skrill with your money? How good are the Skrill Money Transfer fees and exchange rates?
Our independent review of Skrill Money Transfer
Skrill's review
Skrill is a Great money transfer service (8.3/10) recommended by Monito. Skrill is very often the cheapest option and provides very competitive fees and rates (10/10), is easy to use (8.5/10), is speedy (10/10), and is a long-established company, trusted by a large number of customers who give it a very high number of positive reviews on TrustPilot (9.5/10).
Skrill's mobile apps review
Skrill’s mobile apps have excellent ratings on Apple’s App Store (4.5/5 stars on 2,900 ratings) and Google’s Play Store (4/5 on 74,758 ratings). With Skrill's mobile apps, you can make online payments, send money overseas, and exchange cryptocurrencies.
Skrill's services
Skrill is an online payments company that lets you make transactions and transfer money to many countries around the world. Established in 2001, Skrill is now owned by the Paysafe Group, a large payments group that provides payment services online, in person, and via other channels. Skrill started as an eCommerce payment gateway specializing in gambling but has now expanded its services to include an online service that lets you send money around the world, Skrill Money Transfer.
Opening an account with Skrill gives you access to that service as well as the Skrill wallet (whose review you can find at the end of the page). Skrill Money Transfer is fast, simple, and inexpensive due to very attractive pricing, exchange rates, and fees.
You can send money internationally through Skrill Money Transfer and fund the payment via credit card, debit card, SOFORT, or bank transfer, depending on where you’re located and the currency you’re using. The beneficiary can choose to receive funds directly into their bank account, although receiving money into a mobile wallet is also an option for a small number of countries.
What we like about Skrill
Very competitive fees and exchange rates when using Skrill Money Transfer
Secure, fast and convenient transfers through Skrill Money Transfer
Extremely positive customer reviews on Trustpilot
What we dislike about Skrill
Currently available in only a limited number of countries
You can only send to a bank account or mobile wallet
Skrill - The Highlights
Criteria | Monito's Score | Review Highlight |
|---|---|---|
10/10 | Skrill is very often the cheapest option. | |
8.5/10 | Setting up your transfer is quick and easy. | |
7.3/10 | Skrill is fully licensed and authorized. | |
7.5/10 | 40 supported currencies. | |
7.6/10 | 4.7/5 rating on TrustPilot with 5.1K reviews. | |
6.0/10 | Via email or call center. | |
9.8/10 | Clear pricing and no hidden fees. |
Compare Skrill Money Transfer fees and exchange rates
Alternatives to Skrill
Sending money internationally with Skrill Money Transfer
Skrill Money Transfer lets you send money to a beneficiary internationally. You can send money directly to a bank account or mobile wallet. Typically, you just require the recipient’s name, address and account details to transfer money to them.
To use Skrill Money Transfer to send money abroad after opening a Skrill account, you can simply go to transfers.skrill.com and click on “Get started”. Alternatively, from the Skrill wallet website, click on “Send” then “Send from a bank account or credit card to a bank account or mobile wallet” or “Send to bank account” on the Skrill mobile application.
We highly recommend using the Skrill Money Transfer service to send money abroad instead of the Skrill to Skrill service which has poor customer reviews and is much more expensive, slower and less convenient. Read more about the Skrill wallet and the Skrill to Skrill service at the end of the page.
Here's how you can differentiate between the Skrill to Skrill and the Skrill Money Transfer services on Desktop and Mobile.
How Skrill Money Transfer works
Create a Skrill account
Sign up for Skrill in just a few moments with your First Name, Last Name, Email and Password. That's it.
Go through the verification process
When you create an account with Skrill, you will need to verify your identity with them. This verification process may vary slightly depending on where you’re located, but generally you will need to provide:
- Personal information including full name, address, birth date and a government-issued identity number like a social security or national insurance number
- You may also need to answer a set of knowledge-based questions
- You may also be asked to provide additional information to verify your identity, this may include:
- A color copy of your ID such as identity card, driver's license or passport
- A picture of you holding your identity document next to your face
- A proof of address document like a utility bill or bank statement issued within the last three months
Set up your transfer with the beneficiary's details
After entering your amount and currencies, you will need to provide details of the beneficiary, as follows:
- Their full name and address.
- Their bank code, which you can get from the beneficiary. In most cases this will be their Business Identifier Code (BIC) although some countries may provide a national bank code instead.
- IBAN (International Bank Account number) or account number: The IBAN is a series of alphanumeric characters that helps to identify accounts held anywhere in the world. Some beneficiaries may hold just an account number depending on their bank.
- Country of their bank: Your beneficiaries' account holding bank may not always be the same as their home country.
- The amount of the payment
- Any reference or message for the beneficiary.
- Reason for making the payment, if required.
Click send, pay and wait for the confirmation
Fund your transfer with your preferred payment method (debit/credit card or bank transfer) and wait for the confirmation that your transfer is on its way.
Skrill Money Transfer Fees, Exchange Rates and Transfer Time
Skrill Money Transfer Fees, Exchange Rates and Transfer Time 10/10
Excellent
Skrill is very often the cheapest option
This indicator is based on the percentage of searches on Monito for which Skrill is the cheapest provider
Skrill has very competitive fees and exchange rates
This indicator is based on the percentage of comparisons on Monito in which Skrill offers a competitive pricing (taking into account the pay-in and pay-out options as well as the amount).
Skrill doesn't offer special promotions to Monito users
Monito can access real-time pricing information from Skrill
The points above are added to calculate the "Skrill Money Transfer Fees, Exchange Rates and Transfer Time" score of Skrill, who scores 10 points on a maximum of 10 points.
Fees
Skrill does not currently charge any transfer fees for a Skrill Money Transfer to a bank account or mobile money account overseas. Even if you choose to pay for your money transfer with a debit card or credit card instead of from your bank account, no additional fees will be applied by Skrill (however if you’re outside the UK, your card issuer may charge you a foreign transaction fee). We do not know how long this attractive pricing will last.
Exchange Rates
Skrill currently offers the interbank, baseline rate for its money transfer service. This means that you get the real exchange rate with no hidden markup.
Transfer Times
Money sent through Skrill Money Transfer usually arrives on the same business day, but can take up to 3-5 business days depending on your payment method and how the funds are delivered.
Ease of Use
Ease of Use 8.5/10
Great
A lot of Monito users going to Skrill end up making a transfer with them
Skrill's homepage is clear and very easy to understand
It's very easy to open an account with Skrill
Setting up your transfer is quick and easy
It's easy to sign up and make a transfer both on mobile and desktop
The points above are added to calculate the "Ease of Use" score of Skrill, who scores 8.5 points on a maximum of 10 points.
Credibility & Security: Can I trust Skrill?
Credibility & Security: Can I trust Skrill? 7.3/10
Good
Skrill is fully licensed and authorized
Skrill has a good number of positive customer reviews
Skrill's customer base is already quite large
Skrill employs a very large number of employees
Skrill has transferred less than 1 billion for their customers
Skrill has been mentioned in countless recognized media outlets
Skrill is part of Monito's network of trusted partners
Skrill is a long-established company
The points above are added to calculate the "Credibility & Security: Can I trust Skrill?" score of Skrill, who scores 7.3 points on a maximum of 10 points.
Skrill has been in business since 2001, originally as Moneybookers before they rebranded to Skrill. They are fully authorized and regulated and are used by millions of customers to pay online and make domestic and international money transfers. Paysafe, the company that owns Skrill, has offices in over 20 locations around the world and provide safe and secure money transfers.
Skrill is fully authorized and regulated by various regulators around the world, including the Financial Conduct Authority (FCA) in the UK and the U.S. Department of Treasure’s Financial Crimes Enforcement Network (FinCEN).
Skrill adds this about their security:
“Skrill must comply with some of the most stringent payment services regulations in the world.
Skrill is developed with the same demands on security and performance as the sites used for bank services and share trading. Your account login, personal details and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 128-bit encryption, certified by VeriSign.
When you send a payment using Skrill, the recipient won't receive sensitive financial information such as your credit/debit card or bank account number.”
Service & Coverage
Service & Coverage 7.5/10
Good
Skrill allows you to send money from a lot of different countries
Skrill allows you to send money to a limited number of countries
Skrill is available in many different languages
It is possible to pay for your transfer by local bank transfer
It is possible to pay for your transfer by credit/debit card
Skrill doesn't offer additional pay-in options
It is possible to send the money to your recipient's bank account
Skrill doesn't offer a cash pick-up service
The money can be sent to a mobile phone (airtime top-up or mobile wallet)
Skrill doesn't offer a bill payment service
Skrill offers additional banking features
Skrill offers a multi-currency debit card
Skrill offers guaranteed exchange rates
It is not possible to set up repeating transfers / standing orders
There is no minimum amount (or very low)
There is no maximum amount (or very high)
The points above are added to calculate the "Service & Coverage" score of Skrill, who scores 7.5 points on a maximum of 10 points.
Countries that Skrill Money Transfer Users Can Send Money From
Skrill Money Transfer allows money to be sent from the following countries: Andorra, United Arab Emirates, Australia, Austria, Belgium, Bulgaria, Bahrain, Canada, Switzerland, Colombia, Cyprus, Czech Republic, Germany, Denmark, Spain, Estonia, Finland, France, United Kingdom, Greece, Hong Kong, Croatia, Hungary, India, Ireland, Iceland, Israel, Italy, Jordan, South Korea, Kuwait, Lithuania, Luxembourg, Latvia, Morocco, Malta, Malaysia, Netherlands, Norway, New Zealand, Oman, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Singapore, Serbia, Slovakia, Slovenia, Sweden, Thailand, Tunisia, Turkey, Taiwan, and South Africa.
Countries that Skrill Money Transfer Users Can Send Money To
Skrill Money Transfer allows money to be sent to the following countries: Austria, Australia, Bangladesh, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, India (not available if the sender country is India), Indonesia, Ireland, Italy, Kenya, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Nepal, Netherlands, Poland, Philippines, Portugal, San Marino, Slovakia, Slovenia, Spain, Sri Lanka, Thailand, Vietnam, United Kingdom.
Speed
Customer satisfaction
Customer satisfaction 7.6/10
Good
Skrill has a very high percentage of excellent customer reviews
Skrill has a very low percentage of negative customer reviews
Skrill has a good number of positive customer reviews
The points above are added to calculate the "Customer satisfaction" score of Skrill, who scores 7.6 points on a maximum of 10 points.
Skrill Money Transfer has an exceptionally high TrustScore of 9.5 out of 10 from over 1200 customer reviews, with 97% of customers rating them as Great or Excellent. This is among the highest scores we have ever seen for a money transfer service!
The vast majority of Skrill Money Transfer customers praised the extremely competitive fees and exchange rate of Skrill Money Transfer, its ease of use, as well as the speed of delivery of the funds. As usual, a very small number of customers were frustrated with having to submit the documentation required to verify their identity for legal reasons.
Customer support
Customer support 6/10
Average
The FAQ and help center of Skrill are easy to understand
Skrill doesn't has any live chat
Skrill offers email support (even to noncustomers)
Skrill offers phone support (even to noncustomers)
It's more complicated than it should be to get in contact with Skrill
The FAQ and help center are translated in all languages
Monito cannot contact Skrill on behalf of our users
The points above are added to calculate the "Customer support" score of Skrill, who scores 6 points on a maximum of 10 points.
Transparency
Transparency 9.8/10
Excellent
The exchange rate margin makes up a very small share of the total cost of your transfer
It's very easy to understand the fees of Skrill
Skrill doesn’t charge a margin on the exchange rate
A real-time quote can be obtained without registering
Skrill applies the same fees and exchange rates to all customers
The pricing information of Skrill is made available to Monito
The points above are added to calculate the "Transparency" score of Skrill, who scores 9.8 points on a maximum of 10 points.
Skrill Mobile Applications
Skrill provides a mobile, smartphone application on iOS and Android platforms so you can access your Skrill account and wallet, wherever you are.
Using the Skrill App
The Skrill mobile application is easy to use:
- Log in and select ‘Send Money'
- Enter recipient email address and payment details
- Select your currency and amount
- Confirm and send
You can also use the Skrill money transfer service online, and it is fast and easy to use.
Skrill Offices
Skrill’s parent company Paysafe has offices around the world including London, Dublin, Gibraltar, Sofia, Switzerland, Canada, and the U.S.
Contacting Skrill
You can contact Skrill by email at help@skrill.com or by telephone at +1 855 719 2087 or one of the following telephone numbers:
- France: +33 173 443 315
- Germany: +49 302 2403 0293
- Italy: +39 064 5236612
- Poland: +48 221 288 257
- Russia: +7 495 249 5439
- Spain: +34 935 452 390
- United Kingdom: +44 203 308 2520
Monito Compares Money Transfer Services Around the World
Skrill Wallet Review
The Skrill wallet provides Skrill customers with ways to send and receive online payments.
You can transfer money as follows:
- Sending and receiving money internationally, directly to bank accounts, mobile wallets and other Skrill accounts
- Sending and receiving money locally, to domestic bank accounts, mobile wallets or Skrill accounts
- Paying for goods and services from various merchants
You can withdraw money from a Skrill wallet in a couple of different ways, depending on your country of registration:
- With a Skrill prepaid Mastercard
- With a Skrill virtual card
- With a Visa card
Note that due to compliance reasons, the Skrill wallet cannot be used to make international currency transfers in some countries.
Finally, you can buy and sell cryptocurrencies with a Skrill wallet, including Bitcoin, Bitcoin Cash and Ethereum. Note that some Skrill wallet services are only available in specific countries.
The Skrill wallet is best used for making and receiving payments in areas like betting, shopping, gaming, or using the Skrill prepaid card when travelling. Skrill wallet has over 35 million users, and all of them are able to use Skrill Money Transfer.
What we like about Skrill wallet
- The Skrill wallet is the Swiss Army Knife of digital wallets
- A range of services for transferring money and paying online or in store
What we dislike about Skrill wallet
- Sending money between Skrill accounts is very expensive
- Using the Skrill wallet can be inconvenient and time-consuming for international money transfers
- Skrill wallet has received poor reviews on Trustpilot
Is Skrill Available for Me If I'm Sending Money from...
India | Mexico | Russia | Jamaica | Pakistan | Botswana | Turkey | Thailand | |
Is Skrill Available? | Yes | Yes | No | No | Yes | No | No | No |
How much does a transfer of 500 USD get me in my destination currency? | 38,077 INR | 11,136 MXN | / | / | 82,844 PKR | / | / | / |
How long does a Skrill transaction take to get to its destination? | Same Day | Same Day | / | / | In Minutes | / | / | / |
What is a good alternative to Skrill? | ||||||||
How can the Skrill transfer be received? | Bank Account | Bank Account | / | / | Bank Account | / | / | / |
Are there any special considerations to keep in mind with Skrill? | No | No | / | / | No | / | / | / |
FAQs About the Skrill Wallet
Skrill offers a cheap & transparent way to send money abroad! But is it the cheapest or available for the currencies you'd like to exchange? You can use Monito's live comparison tool to compare all services and find out if Skrill is the cheapest available option to send money abroad.
There is no way to avoid Skrill fees entirely, but they can be minimized.
- Compare Skrill fees and exchange rates with alternatives with Monito's comparison widget for international money transfers. Comparison sites like Monito help you figure out the math and make sure you find the best deal in just a few clicks.
- Avoid credit card charges - Skrill or the card issuer may charge additional costs on your transactions.
- Always use Skrill price estimator before continuing with your transaction to check the transfer fees and exchange rates.
- Consider sending money with another money transfer operator with lower fees and better exchange rates. Compare your options, and more money will arrive.
Skrill has been in business since 2001. The company is fully authorized and regulated by various regulators around the world, including the Financial Conduct Authority (FCA) in the UK and the U.S. Department of Treasure’s Financial Crimes Enforcement Network (FinCEN). Skrill's Credibility and Security score is 6.8/10 though, as the company has quite a significant number of negative reviews on TrustPilot.
On Monito you can always find the secure and well-reviewed money transfer providers to send your money abroad safely.The best option to check international money transfer fees is to use Monito's live comparison widget and discover if Skrill cost to send money abroad is the lowest available right now. The tool lets you quickly calculate how much you’ll pay and shows you exactly how much the beneficiary will receive, based on the exchange rate offered by Skrill.
Skrill fees vary depending on the amount you’re sending, the countries that you’re transferring money between, how you’re paying for the transfer, and how the beneficiary is accessing the funds you’re transferring.Skrill allows you to send money from your Skrill wallet directly to another Skrill wallet, the so-called “Skrill to Skrill” service. All you need is the recipient’s email address, and the money will be transferred instantly.
However, the fees and exchange rates offered for the Skrill to Skrill service are extremely poor and we cannot recommend it as a way to send money internationally.
Depending on your preferred withdrawal option, processing times for withdrawals are as follows:
- Skrill Card withdrawals: Instant at ATM locations
- Bank wire withdrawals: two to five business days
- Visa withdrawals: Up to seven days
Skrill provides a reloadable, prepaid card that can be used to shop online or in store at millions of locations around the world. It is directly linked to a Skrill wallet and provides instant access to funds. The card can also be used to withdraw cash instantly at 1.9 million ATMs. The Skrill card is only available to residents of authorized European Economic Area (EEA) countries.
Skrill offers a cash incentive for inviting other people to use the Skrill wallet. Here’s what they say: “Tell your friends about Skrill and we’ll pay you for it. For a whole year we’ll put 10% of the fees they generate from paying or sending money into your Skrill account. There are two ways to share Skrill with your friends:
- Use your personalized invite link in My account › Settings › Referrals
- Select ‘Use my referral ID for this payment’ whenever you send a payment to a friend who doesn’t have a Skrill account yet”
Skrill does charge fees in several different ways, and they can really add up. Note that the specific fees you will pay are determined by the country you’re in, where you’re sending money and how you’re funding the transfer.
Uploading funds to a Skrill account or wallet
You can fund your Skrill account or wallet by uploading funds using local payment options or global options like Visa, MasterCard, or AMEX. Uploading funds to Skrill is immediate.
These funds can cost anything between zero and 7.5 percent of the amount you’re adding, just to fund your Skrill account. These fees are based on where you’re located and the payment option you use to fund your account. These are much higher than fees we have seen elsewhere, and are much more expensive than you’d get from a specialized currency transfer provider, who do not charge funding fees as there’s no need to upload funds.
Withdrawing funds from a Skrill account or wallet
Skrill charges a fixed fee to withdraw funds from their services. These funds do vary by country, here are some examples:
- The United States: currently free
- The United Kingdom: £4.76 fixed fee to a domestic or international bank account, 7.5 percent fee to a Visa card
- Australia: $8.07 AUD fixed fee via global payment methods
Using your Skrill wallet to pay online at a retailer that accepts Skrill is free.
Sending money to a Skrill wallet
Skrill also charges an additional fee for sending money to other Skrill account holders:
- If you are sending money to another Skrill account, there’s a fee of 1.45 percent of the total amount, with a minimum fee
- There’s no fee to receive money, but you will pay when you withdraw it
Note that Skrill says these fees are capped at 20 EUR on one part of it’s website, and are capped at $10 on another part of its website. Because these fees are inconsistent, we strongly recommend checking how much you will pay when you use the Skrill wallet service.
Inactivity fees
If you do not log into or use your Skrill account at least once a year, you will be charged an inactivity fee of 5 euros a month, or your local currency equivalent.
Skrill to Skrill fees are among the most expensive we have seen for money transfers. You can pay much, much less in fees by using the Skrill Money Transfer service.
About fees levied by banks
Certain fees may be levied by banks when you are transferring money. These fees are outside the control of Skrill. Circumstances where banks may charge additional fees include:
- Wire transfers into or out of sender or beneficiary accounts
- Transfers that are sent via SWIFT or certain other banking protocols
- Beneficiary banks charging a fee to receive a transfer
- Intermediary banks charging fees to process money in transit
These fees could mean that the beneficiary receives less money than stated by Skrill due to circumstances beyond their control. If you want to understand what these extra fees are likely to be, please contact your bank and the beneficiary's bank.
Skrill to Skrill exchange rates are much worse than for the Skrill Money Transfer service. They state that they provide exchange rates at 3.99 percent below the interbank, baseline rate.
*The interbank rate is also known as the mid-market or standard exchange rate, which is the midpoint between the buying and the selling prices of the two currencies.
Skrill’s wallet does not score well on Trustpilot. They are rated at one star out of five, have a TrustScore of 1.2 out of 10, and 78 percent of users rated them as poor or bad.
A lot of complaints are from users whose accounts were suddenly closed due to opaque compliance reasons. Some others have difficulties to log into their Skrill account and don’t receive answers from Skrill customer support. The charges for inactive account also upset quite a few users. Users in Bangladesh did report that Skrill was a good money transfer experience.
All Skrill users have a payment and withdrawal limit dependent on the verification level of their Skrill account. These limits are displayed in the account when submitting payment or withdrawal requests.
Skrill applies a limit on the amount of funds you can deposit via credit or debit cards in any 60-day period. For example, if your card deposit limit is $1,000, the maximum amount you can deposit for the last 60 days should not exceed $1,000. If you initially have a limit of $1,000 and on 1 July you deposit $750, your remaining limit for deposits will be $250.
Once 60 days from the deposit have passed, on 30 September, the portion of your deposit limit you used on 1 July would become available again for you to deposit. You can view the remaining transaction limits at any time – go to the Account Limits section in your account, located in Settings. You can also increase your limits there.
Skrill allows you to upload funds in the following currencies: BRL, CAD, CHF, CZK, DKK, EUR, GBP, HKD, JPY, NOK, PLN, SEK, SGD, TWD, USD, ZAR, AUD, TRY, HUF. Skrill allows wallet holders to receive the following currencies: EUR, AUD, BDT, EUR, INR, IDR, KES, MYR, NPR, PLN, PHP, LKR, THB, VND, GBP.
More money transfer guides
- How can you use Remitly to send money abroad? Is their service reliable? Can you trust Remitly with your money? How good are their fees and exchange rates?
Why you can trust Monito's reviews
Monito's mission is to help you (and thousands of others each day) find the best providers for your money transfers.
We do that by providing real-time comparison of exchange rates and fees (you can use the form below to make a comparison) and by writting in-depth reviews about money transfer providers.
We have partnerships with many money transfer providers (Skrill included), which help us get access to their exchange rate and fees information (which we always check for accuracy). Those partnerships help us support our activity and offer our service for free.
We put a lot of efforts to review money transfer providers like Skrill in details and based on objective and verifiable criteria. A good example of that is the in-depth User Experience Benchmark Study we conducted in August 2018.
Compare Skrill to 300+ other providers
Questions you may have
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