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Skrill Money Transfer Review: Is it safe? How does it work? What are the rates?

How can you use Skrill Money Transfer to send money abroad? Is their service reliable? Can you trust Skrill with your money? How good are the Skrill Money Transfer fees and exchange rates?

    Our independent review of Skrill Money Transfer

    Last updated May 12, 2020

    Skrill's review

    Skrill is a Great money transfer service (8.3/10) recommended by Monito. Skrill is very often the cheapest option and provides very competitive fees and rates (10/10), is easy to use (8.5/10), is speedy (10/10), and is a long-established company, trusted by a large number of customers who give it a very high number of positive reviews on TrustPilot (9.5/10).

    Skrill's mobile apps review

    Skrill’s mobile apps have excellent ratings on Apple’s App Store (4.5/5 stars on 2,900 ratings) and Google’s Play Store (4/5 on 74,758 ratings). With Skrill's mobile apps, you can make online payments, send money overseas, and exchange cryptocurrencies.

    Skrill's services

    Skrill is an online payments company that lets you make transactions and transfer money to many countries around the world. Established in 2001, Skrill is now owned by the Paysafe Group, a large payments group that provides payment services online, in person, and via other channels. Skrill started as an eCommerce payment gateway specializing in gambling but has now expanded its services to include an online service that lets you send money around the world, Skrill Money Transfer.

    Opening an account with Skrill gives you access to that service as well as the Skrill wallet (whose review you can find at the end of the page). Skrill Money Transfer is fast, simple, and inexpensive due to very attractive pricing, exchange rates, and fees. 

    You can send money internationally through Skrill Money Transfer and fund the payment via credit card, debit card, SOFORT, or bank transfer, depending on where you’re located and the currency you’re using. The beneficiary can choose to receive funds directly into their bank account, although receiving money into a mobile wallet is also an option for a small number of countries.

    Skrill

    What we like about Skrill

    • Very competitive fees and exchange rates when using Skrill Money Transfer

    • Secure, fast and convenient transfers through Skrill Money Transfer

    • Extremely positive customer reviews on Trustpilot

    What we dislike about Skrill

    • Currently available in only a limited number of countries

    • You can only send to a bank account or mobile wallet

    Skrill - The Highlights

      Criteria

      Monito's Score

      Review Highlight

      10/10

      Skrill is very often the cheapest option.

      8.5/10

      Setting up your transfer is quick and easy.

      7.3/10

      Skrill is fully licensed and authorized.

      7.5/10

      40 supported currencies.

      7.6/10

      4.7/5 rating on TrustPilot with 5.1K reviews.

      6.0/10

      Via email or call center.

      9.8/10

      Clear pricing and no hidden fees.

      Compare Skrill Money Transfer fees and exchange rates

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      Alternatives to Skrill

      Sending money internationally with Skrill Money Transfer

      Skrill Money Transfer lets you send money to a beneficiary internationally. You can send money directly to a bank account or mobile wallet. Typically, you just require the recipient’s name, address and account details to transfer money to them.

      To use Skrill Money Transfer to send money abroad after opening a Skrill account, you can simply go to transfers.skrill.com and click on “Get started”. Alternatively, from the Skrill wallet website, click on “Send” then “Send from a bank account or credit card to a bank account or mobile wallet” or “Send to bank account” on the Skrill mobile application. 

      We highly recommend using the Skrill Money Transfer service to send money abroad instead of the Skrill to Skrill service which has poor customer reviews and is much more expensive, slower and less convenient. Read more about the Skrill wallet and the Skrill to Skrill service at the end of the page.

      Skrill Money Transfer Desktop and Mobile interface

      Here's how you can differentiate between the Skrill to Skrill and the Skrill Money Transfer services on Desktop and Mobile.

      How Skrill Money Transfer works

      Create a Skrill account

      Sign up for Skrill in just a few moments with your First Name, Last Name, Email and Password. That's it.

      Go through the verification process

      When you create an account with Skrill, you will need to verify your identity with them. This verification process may vary slightly depending on where you’re located, but generally you will need to provide:

      • Personal information including full name, address, birth date and a government-issued identity number like a social security or national insurance number
      • You may also need to answer a set of knowledge-based questions
      • You may also be asked to provide additional information to verify your identity, this may include:
        - A color copy of your ID such as identity card, driver's license or passport
        - A picture of you holding your identity document next to your face
        - A proof of address document like a utility bill or bank statement issued within the last three months

      Set up your transfer with the beneficiary's details

      After entering your amount and currencies, you will need to provide details of the beneficiary, as follows:

      • Their full name and address.
      • Their bank code, which you can get from the beneficiary. In most cases this will be their Business Identifier Code (BIC) although some countries may provide a national bank code instead.
      • IBAN (International Bank Account number) or account number: The IBAN is a series of alphanumeric characters that helps to identify accounts held anywhere in the world. Some beneficiaries may hold just an account number depending on their bank.
      • Country of their bank: Your beneficiaries' account holding bank may not always be the same as their home country.
      • The amount of the payment
      • Any reference or message for the beneficiary.
      • Reason for making the payment, if required.

      Click send, pay and wait for the confirmation

      Fund your transfer with your preferred payment method (debit/credit card or bank transfer) and wait for the confirmation that your transfer is on its way.

      Skrill Money Transfer Fees, Exchange Rates and Transfer Time

      Skrill Money Transfer Fees, Exchange Rates and Transfer Time 10/10

      Excellent

      Skrill is very often the cheapest option

      This indicator is based on the percentage of searches on Monito for which Skrill is the cheapest provider

      7/7

      Skrill has very competitive fees and exchange rates

      This indicator is based on the percentage of comparisons on Monito in which Skrill offers a competitive pricing (taking into account the pay-in and pay-out options as well as the amount).

      7/7

      Skrill doesn't offer special promotions to Monito users

      0/0.5

      Monito can access real-time pricing information from Skrill

      1/1

      The points above are added to calculate the "Skrill Money Transfer Fees, Exchange Rates and Transfer Time" score of Skrill, who scores 10 points on a maximum of 10 points.

      Fees

      Skrill does not currently charge any transfer fees for a Skrill Money Transfer to a bank account or mobile money account overseas. Even if you choose to pay for your money transfer with a debit card or credit card instead of from your bank account, no additional fees will be applied by Skrill (however if you’re outside the UK, your card issuer may charge you a foreign transaction fee). We do not know how long this attractive pricing will last.

      Exchange Rates

      Skrill currently offers the interbank, baseline rate for its money transfer service. This means that you get the real exchange rate with no hidden markup.

      Transfer Times

      Money sent through Skrill Money Transfer usually arrives on the same business day, but can take up to 3-5 business days depending on your payment method and how the funds are delivered.

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      Ease of Use

      Ease of Use 8.5/10

      Great

      A lot of Monito users going to Skrill end up making a transfer with them

      2/3

      Skrill's homepage is clear and very easy to understand

      2/2

      It's very easy to open an account with Skrill

      1.8/2

      Setting up your transfer is quick and easy

      1.8/2

      It's easy to sign up and make a transfer both on mobile and desktop

      1/1

      The points above are added to calculate the "Ease of Use" score of Skrill, who scores 8.5 points on a maximum of 10 points.

      Credibility & Security: Can I trust Skrill?

      Credibility & Security: Can I trust Skrill? 7.3/10

      Good

      Skrill is fully licensed and authorized

      2/2

      Skrill has a good number of positive customer reviews

      1/2

      Skrill's customer base is already quite large

      1/2

      Skrill employs a very large number of employees

      1/1

      Skrill has transferred less than 1 billion for their customers

      0.3/1

      Skrill has been mentioned in countless recognized media outlets

      1/1

      Skrill is part of Monito's network of trusted partners

      1/1

      Skrill is a long-established company

      0.5/0.5

      The points above are added to calculate the "Credibility & Security: Can I trust Skrill?" score of Skrill, who scores 7.3 points on a maximum of 10 points.

      Skrill has been in business since 2001, originally as Moneybookers before they rebranded to Skrill. They are fully authorized and regulated and are used by millions of customers to pay online and make domestic and international money transfers. Paysafe, the company that owns Skrill, has offices in over 20 locations around the world and provide safe and secure money transfers.

      Skrill is fully authorized and regulated by various regulators around the world, including the Financial Conduct Authority (FCA) in the UK and the U.S. Department of Treasure’s Financial Crimes Enforcement Network (FinCEN). 

      Skrill adds this about their security:

      “Skrill must comply with some of the most stringent payment services regulations in the world.

      Skrill is developed with the same demands on security and performance as the sites used for bank services and share trading. Your account login, personal details and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 128-bit encryption, certified by VeriSign.

      When you send a payment using Skrill, the recipient won't receive sensitive financial information such as your credit/debit card or bank account number.”

      Service & Coverage

      Service & Coverage 7.5/10

      Good

      Skrill allows you to send money from a lot of different countries

      1.5/2

      Skrill allows you to send money to a limited number of countries

      0.5/2

      Skrill is available in many different languages

      1/1

      It is possible to pay for your transfer by local bank transfer

      0.5/0.5

      It is possible to pay for your transfer by credit/debit card

      0.5/0.5

      Skrill doesn't offer additional pay-in options

      0/0.5

      It is possible to send the money to your recipient's bank account

      0.5/0.5

      Skrill doesn't offer a cash pick-up service

      0/0.5

      The money can be sent to a mobile phone (airtime top-up or mobile wallet)

      0.5/0.5

      Skrill doesn't offer a bill payment service

      0/0.5

      Skrill offers additional banking features

      0.5/0.5

      Skrill offers a multi-currency debit card

      0.5/0.5

      Skrill offers guaranteed exchange rates

      0.5/0.5

      It is not possible to set up repeating transfers / standing orders

      0/0.5

      There is no minimum amount (or very low)

      0.5/0.5

      There is no maximum amount (or very high)

      0.5/0.5

      The points above are added to calculate the "Service & Coverage" score of Skrill, who scores 7.5 points on a maximum of 10 points.

      Countries that Skrill Money Transfer Users Can Send Money From

      Skrill Money Transfer allows money to be sent from the following countries: Andorra, United Arab Emirates, Australia, Austria, Belgium, Bulgaria, Bahrain, Canada, Switzerland, Colombia, Cyprus, Czech Republic, Germany, Denmark, Spain, Estonia, Finland, France, United Kingdom, Greece, Hong Kong, Croatia, Hungary, India, Ireland, Iceland, Israel, Italy, Jordan, South Korea, Kuwait, Lithuania, Luxembourg, Latvia, Morocco, Malta, Malaysia, Netherlands, Norway, New Zealand, Oman, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Singapore, Serbia, Slovakia, Slovenia, Sweden, Thailand, Tunisia, Turkey, Taiwan, and South Africa.


      Countries that Skrill Money Transfer Users Can Send Money To

      Skrill Money Transfer allows money to be sent to the following countries: Austria, Australia, Bangladesh, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, India (not available if the sender country is India), Indonesia, Ireland, Italy, Kenya, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Nepal, Netherlands, Poland, Philippines, Portugal, San Marino, Slovakia, Slovenia, Spain, Sri Lanka, Thailand, Vietnam, United Kingdom.

      Speed

      4/4

      Customer satisfaction

      Customer satisfaction 7.6/10

      Good

      Skrill has a very high percentage of excellent customer reviews

      4.3/5

      Skrill has a very low percentage of negative customer reviews

      2.4/2.5

      Skrill has a good number of positive customer reviews

      1/2.5

      The points above are added to calculate the "Customer satisfaction" score of Skrill, who scores 7.6 points on a maximum of 10 points.

      Skrill Money Transfer has an exceptionally high TrustScore of 9.5 out of 10 from over 1200 customer reviews, with 97% of customers rating them as Great or Excellent. This is among the highest scores we have ever seen for a money transfer service!

      The vast majority of Skrill Money Transfer customers praised the extremely competitive fees and exchange rate of Skrill Money Transfer, its ease of use, as well as the speed of delivery of the funds. As usual, a very small number of customers were frustrated with having to submit the documentation required to verify their identity for legal reasons.

      Customer support

      Customer support 6/10

      Average

      The FAQ and help center of Skrill are easy to understand

      1.8/2

      Skrill doesn't has any live chat

      0/2

      Skrill offers email support (even to noncustomers)

      1.5/2

      Skrill offers phone support (even to noncustomers)

      1.5/2

      It's more complicated than it should be to get in contact with Skrill

      0.3/1

      The FAQ and help center are translated in all languages

      1/1

      Monito cannot contact Skrill on behalf of our users

      0/1

      The points above are added to calculate the "Customer support" score of Skrill, who scores 6 points on a maximum of 10 points.

      Transparency

      Transparency 9.8/10

      Excellent

      The exchange rate margin makes up a very small share of the total cost of your transfer

      3/3

      It's very easy to understand the fees of Skrill

      2/2

      Skrill doesn’t charge a margin on the exchange rate

      2/2

      A real-time quote can be obtained without registering

      1/1

      Skrill applies the same fees and exchange rates to all customers

      1/1

      The pricing information of Skrill is made available to Monito

      0.8/1

      The points above are added to calculate the "Transparency" score of Skrill, who scores 9.8 points on a maximum of 10 points.

      Skrill Mobile Applications

      Skrill provides a mobile, smartphone application on iOS and Android platforms so you can access your Skrill account and wallet, wherever you are.

      Using the Skrill App

      The Skrill mobile application is easy to use:

      1. Log in and select ‘Send Money'
      2. Enter recipient email address and payment details
      3. Select your currency and amount
      4. Confirm and send

      You can also use the Skrill money transfer service online, and it is fast and easy to use.

      Skrill Offices

      Skrill’s parent company Paysafe has offices around the world including London, Dublin, Gibraltar, Sofia, Switzerland, Canada, and the U.S.

      Contacting Skrill

      You can contact Skrill by email at help@skrill.com or by telephone at +1 855 719 2087 or one of the following telephone numbers:

      • France: +33 173 443 315
      • Germany: +49 302 2403 0293
      • Italy: +39 064 5236612
      • Poland: +48 221 288 257
      • Russia: +7 495 249 5439
      • Spain: +34 935 452 390
      • United Kingdom: +44 203 308 2520

      Skrill Wallet Review

      The Skrill wallet provides Skrill customers with ways to send and receive online payments.

      You can transfer money as follows:

      • Sending and receiving money internationally, directly to bank accounts, mobile wallets and other Skrill accounts
      • Sending and receiving money locally, to domestic bank accounts, mobile wallets or Skrill accounts
      • Paying for goods and services from various merchants

      You can withdraw money from a Skrill wallet in a couple of different ways, depending on your country of registration:

      • With a Skrill prepaid Mastercard
      • With a Skrill virtual card
      • With a Visa card

      Note that due to compliance reasons, the Skrill wallet cannot be used to make international currency transfers in some countries.

      Finally, you can buy and sell cryptocurrencies with a Skrill wallet, including Bitcoin, Bitcoin Cash and Ethereum. Note that some Skrill wallet services are only available in specific countries.

      The Skrill wallet is best used for making and receiving payments in areas like betting, shopping, gaming, or using the Skrill prepaid card when travelling. Skrill wallet has over 35 million users, and all of them are able to use Skrill Money Transfer.

      What we like about Skrill wallet

      • The Skrill wallet is the Swiss Army Knife of digital wallets
      • A range of services for transferring money and paying online or in store

      What we dislike about Skrill wallet

      • Sending money between Skrill accounts is very expensive
      • Using the Skrill wallet can be inconvenient and time-consuming for international money transfers
      • Skrill wallet has received poor reviews on Trustpilot

      Is Skrill Available for Me If I'm Sending Money from...

        India

        Mexico

        Russia

        Jamaica

        Pakistan

        Botswana

        Turkey

        Thailand

        Is Skrill Available?

        Yes

        Yes

        No

        No

        Yes

        No

        No

        No

        How much does a transfer of 500 USD get me in my destination currency?

        38,077 INR

        11,136 MXN

        /

        /

        82,844 PKR

        /

        /

        /

        How long does a Skrill transaction take to get to its destination?

        Same Day

        Same Day

        /

        /

        In Minutes

        /

        /

        /

        What is a good alternative to Skrill?

        How can the Skrill transfer be received?

        Bank Account

        Bank Account

        /

        /

        Bank Account

        /

        /

        /

        Are there any special considerations to keep in mind with Skrill?

        No

        No

        /

        /

        No

        /

        /

        /

        FAQs About the Skrill Wallet


        More money transfer guides


            • Why you can trust Monito's reviews

              Monito's mission is to help you (and thousands of others each day) find the best providers for your money transfers.

              We do that by providing real-time comparison of exchange rates and fees (you can use the form below to make a comparison) and by writting in-depth reviews about money transfer providers.

              We have partnerships with many money transfer providers (Skrill included), which help us get access to their exchange rate and fees information (which we always check for accuracy). Those partnerships help us support our activity and offer our service for free.

              We put a lot of efforts to review money transfer providers like Skrill in details and based on objective and verifiable criteria. A good example of that is the in-depth User Experience Benchmark Study we conducted in August 2018.


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            Questions you may have

            Read our guides on sending money abroad