Payza - Independent review

All you need to know before sending money with Payza


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32 customer reviews on Payza on Trustpilot


08/05/2017
by Sarah Baltoni

1 stars

It's horrible

It's horrible! I don't recommend it at all. Their live agents don't know any English, they barely understand anything when you try to explain your issue...Read more

It's horrible! I don't recommend it at all. Their live agents don't know any English, they barely understand anything when you try to explain your issue to them. They usually just copy their responses from their FAQ site and paste it as their answer, or they give answers like: "Ask you bank", "You should contact your bank" because they can't help you at all with the issues you are experiencing with their services. Not to mention that there isn't ANY well-known website that accepts them as a payment option! Only some shady scammy sites will accept them. The Payza shop... What is that even? How did this site/company even still exist? Don't even bother creating a Payza account, no one accepts them, you won't be able to pay anything with you balance on it, you cannot withdraw your funds to your debit card. It is totally USELESS. I only use it because I cannot get my money transferred to PayPal.

08/02/2017
by Peter

1 stars

The site is useless for payments

The site is useless for payments, and the customer support is even more useless. Stay well away from this site if you know what's good for you.

07/25/2017
by Tsvetomir Iliev

1 stars

As Alfred Brewster said

As Alfred Brewster said, I get the same error: Your transaction has been declined. Please contact your bank to make sure they allow international...Read more

As Alfred Brewster said, I get the same error: Your transaction has been declined. Please contact your bank to make sure they allow international transactions and try again. If the issue persists, then please contact Customer Support for assistance. I contact payza 3 times: 1st. Check your CC details, they are fine, except that the month and year are blank each time I try to edit the details, on confirm it already says they are the same 2nd. Wait 24h and then try again Nothing..... 3rd. No reply.... Not only that, but if I try to withdraw money, it asks me to add a bank, but guess what I already DID add a bank. Neither can I add funds nor withdraw, useless processor full of bugs and bad copy paste support with no solutions. edit: I tried to rate the support by following the link and it asks me to login at payza.ladesk.com where I cannot login and when I try to reset password it doesn't recognize the email i use in Payza!!! So I cannot even rate the support because of another "bug"


More reviews

07/20/2017
by dominic anfuso

1 stars

Garbage payment processor

Garbage payment processor, I've encountered error after error for months trying to validate a bank account. luckily I never have to use it much if ever...Read more

Garbage payment processor, I've encountered error after error for months trying to validate a bank account. luckily I never have to use it much if ever again. Look for an alternative!

06/27/2017
by Alfred Brewster

1 stars

Completely incompetent

I added credit card to Payza and used it some times to send payments. One day I was unable to do that, because Payza wrote me error "transaction...Read more

I added credit card to Payza and used it some times to send payments. One day I was unable to do that, because Payza wrote me error "transaction declined". I asked support, they sent me copy-pasted reponse that "credit card doesn't work, because CVV, billing address or expiry date is wrong. I wrote that everything is 10 times checked and correct and asked how could I use the card in past if CVV, billing address or expiry date is wrong. Support representative copied me the same message again. If you want to waste your time, Payza is for you. If you need to pay someone, Payza is useless.

06/11/2017
by Randy Orton

1 stars

Worst ever payment processor

Worst ever payment processor. Their support team is a peace of sh-it, takes weeks to reply. They blocked my account without any reason. Then asked me to...Read more

Worst ever payment processor. Their support team is a peace of sh-it, takes weeks to reply. They blocked my account without any reason. Then asked me to provide my proof address, after giving them that. They just keep demanding for new things like your driving license your home bills your passport copy. Just a peace of sh-it service.

06/01/2017
by Stephen Methuen

1 stars

Since March 2017 I have been trying to …

Since March 2017 I have been trying to sort out a transfer that PAYZA say they made to my account. The money as disappeared altogether and the response...Read more

Since March 2017 I have been trying to sort out a transfer that PAYZA say they made to my account. The money as disappeared altogether and the response from PAYZA is disgusting, they don't want to know. This company should be avoided at all costs.

05/18/2017
by Mambo Banda II

1 stars

Payza is a terrible payment processing …

Payza is a terrible payment processing company, they never respond on time and they never keep a promise. They are only interested in black mailing you to...Read more

Payza is a terrible payment processing company, they never respond on time and they never keep a promise. They are only interested in black mailing you to get them more subscribers. Don't use them for your business, my account has been put on hold for a few months now. I was told it would be released on a particular date, and they never did. I've been hearing many stories like this on the internet, and I am shocked they are still operating. I wonder what happens to all the money they freeze, there actions feel borderline criminal. Stay away, there are better companies, who will treat you way better.

03/10/2017
by Saher Hegazy

1 stars

DO NOT USE !!!

They have no idea what they are doing or what they are talking about, I think their entire staff should be fired. I would like to propose a social media...Read more

They have no idea what they are doing or what they are talking about, I think their entire staff should be fired. I would like to propose a social media campaign against them, twitter, facebook, ..etc

02/24/2017
by KEVIN

1 stars

TERRIBLE SERVICE AND SCAMMMMMMM

STAY AWAY FROM THIS SCAM AND RIP OFF COMPANY....THEY WILL TRY TO HOLD YOUR MONEY FOR 6 MONTHS.....ILLEGAL SCAM BUSINESS. THEY AVOID TALKING TO YOU AND...Read more

STAY AWAY FROM THIS SCAM AND RIP OFF COMPANY....THEY WILL TRY TO HOLD YOUR MONEY FOR 6 MONTHS.....ILLEGAL SCAM BUSINESS. THEY AVOID TALKING TO YOU AND THEY ARE THIEVES. NOT SURE HOW THEY EVEN STAY IN BUSINESS....IDIOTS

02/04/2017
by Kylie D

5 stars

Excellent Payment System!

I own an eCommerce site that sells various cosmetic products. Well, it completed a successful year last week and so does my association with Payza. When I...Read more

I own an eCommerce site that sells various cosmetic products. Well, it completed a successful year last week and so does my association with Payza. When I first chose Payza as the e-wallet service provider and the payment platform for my eCommerce website, I was in serious doubt whether it’ll be a right decision or not. But now, after using it for almost a whole year, there is no doubt about how great the payment platform of Payza actually is. As Payza offers an easy to understand payment gateway, my customers and so do I can easily deal with doing the payments and receiving it. The moment a customer confirms his purchase, I get to receive the money instantly. The super easy checkout options really helped my website to retain and increase the number of valuable customers. Neither have my customers and nor I ever faced any problems regarding payment.

01/12/2017
by Ömer Faruk Çakı

1 stars

My Funds Are Blocked for no reason

I have been using Payza more than a year and my account is already personal verified. Recently I created withdraw the request to my money into Bitcoin....Read more

I have been using Payza more than a year and my account is already personal verified. Recently I created withdraw the request to my money into Bitcoin. But today I received an email about my withdraw is declined and 2 of my transaction 30$ in total is frozen now, I'm unable to access my money. They say there could be a fraud activity because he(payer) freshly created his account. The ridiculous part is they're requesting shipping information/tracking number of payment which made as "Donation"? Also, I tried to contact them over Live Support but the staff is asked me absurd questions just like I lost my account. Of course, they didn't help me out. That's how Payza making money, stealing from their own customers.

01/06/2017
by Vojin Golubovic

1 stars

Scammers

Scammed my friend when he went to withdraw, he was told that the money is sent to his account but he never received it and the money got removed from his...Read more

Scammed my friend when he went to withdraw, he was told that the money is sent to his account but he never received it and the money got removed from his account. Supports sucks and is robotic

12/02/2016
by ibraheem

1 stars

Waiting for over 3 weeks for a deposit!

Hello. I made a deposit on a Saturday, on my side the bank transfer went through instantly. I even confirmed it with my bank. After waiting the usual 3-5...Read more

Hello. I made a deposit on a Saturday, on my side the bank transfer went through instantly. I even confirmed it with my bank. After waiting the usual 3-5 working days, I contacted Payza and they sent me a copy-paste reply saying deposits can take up to 7 days! So I waited for the 7 days, contacted Payza again and this time they replied with, "please provide proof of deposit and upload it to so and so place". I couldn't upload it to so and so place, so I contacted them again! This time they did it right, so that I could upload my proof of deposit.. but guess what? it takes up to 7 business days for them to check my documentation! So here I am, it's been over three weeks and still have not recieved my funds. Wanted to use my funds on Black Friday and cyber monday, NOPE SAID PAYZA. Tomorrow is the final day for the proof of documentation check... Let's see what they do. note: i have confirmed with my bank, in person, that I did deposit the money into the correct bank account, and also double checked the reference. DON'T USE PAYZA, STICK WITH PAYPAL.

12/01/2016
by Emma

1 stars

Worst experience of my life

My withdrawal of $460 gone missing since 10 days, showing completed, but never received. Even they are not not responding to any ticket since then. Last...Read more

My withdrawal of $460 gone missing since 10 days, showing completed, but never received. Even they are not not responding to any ticket since then. Last withdrawal of $205 requested 5 days back still unpaid, Horrible experience. They don't care

09/01/2016
by Khaatoon Awall

1 stars

Payza is scam

payza is totally fraud company, last days i bought funds from an old exchanger, after few days payza blocked seller's account and stick my funds, i told...Read more

payza is totally fraud company, last days i bought funds from an old exchanger, after few days payza blocked seller's account and stick my funds, i told them that i just bought from another person as usual, but they didnt heard me, now i dont know what was my mistake, they are bloody scammers only, don't use payza ever, paypal is still fine, atleast u can withdraw after 180 days,

08/30/2016
by tasleem shaikh

5 stars

master card active at payza!!

Amazing features , we can even pay through master cards.......and now entering Indian market.. WILL BOOST THE GROWTH OF PAYZA....I am satisfied with...Read more

Amazing features , we can even pay through master cards.......and now entering Indian market.. WILL BOOST THE GROWTH OF PAYZA....I am satisfied with payza at fullest..

08/30/2016
by Farhan Shemna

5 stars

Payza is awsome

Payza is a awsome payment gateway and a e wallet service provider, i have payza at my website from a couple of years now and i have never face a single...Read more

Payza is a awsome payment gateway and a e wallet service provider, i have payza at my website from a couple of years now and i have never face a single problem in addition my customer also feel safe anf secure to pay via payza

08/29/2016
by Swapnil Surve

4 stars

#Payza

#Payza is the only payment gateway which gives you a secured transaction. I strongly suggest to you use payza. If you are looking for best and secured...Read more

#Payza is the only payment gateway which gives you a secured transaction. I strongly suggest to you use payza. If you are looking for best and secured payment gateway than go for it. #Payza

08/29/2016
by Binoy chatterjee

5 stars

The safest payement gateway

All my customers are really satisfied with Payza gateway in my website . Payza also did justice to me in a case of dispute with my customer . Now , I can...Read more

All my customers are really satisfied with Payza gateway in my website . Payza also did justice to me in a case of dispute with my customer . Now , I can completely trust Payza with my funds in my e- wallet .

08/28/2016
by Ansil Fernandez

4 stars

Payza

Payza is that payment gateway who is coming up with great features at very competitive..............and i strongly recommend to use Payza...........!!...Read more

Payza is that payment gateway who is coming up with great features at very competitive..............and i strongly recommend to use Payza...........!! Thumbs up..

08/27/2016
by Ankita Kamble

4 stars

Best Payment Gateway!

One of the best & secured payment gateway. Great features. Kudos to PAYZA!!

08/27/2016
by Devashree Deulkar

4 stars

Payza International payment gateway

Just heard that they are going to launch their domestic process too. Awaiting to use it! Their transaction history are clear and I am satisfied with...Read more

Just heard that they are going to launch their domestic process too. Awaiting to use it! Their transaction history are clear and I am satisfied with Payza.

08/10/2016
by iiiuuu777?!

1 stars

The worst service i have ever seen

.Never and never and never use Payza, these people must be in jail, i have never seen anything worser than Payza, be careful and be careful.

08/10/2016
by eduschka

1 stars

Payza is a Robin Hood - they steal your money.

Payza is a scam firm. They robbed my account of over 6000 USD. They keep your money and will never answer your e-mails.

08/09/2016
by batilc

1 stars

Scammers! I got robbed

You'll enjoy this reading: I wanted to use Payza for making payment to a guy. The product was 53€. I tried MasterCard, but no, turns out they accept...Read more

You'll enjoy this reading: I wanted to use Payza for making payment to a guy. The product was 53€. I tried MasterCard, but no, turns out they accept only VISA. Ok, so I initiated a SWIFT bank transfer for 60€, knowing that Payza will cut 6€ and I would have 54€ in my account. 5 days later, my Payza balance was not updated. I had been contacting customer support for the whole week, all the time getting assured that everything is OK, no need to panic, but I just needed to wait... (it was supposed to take 2-4 days) On 8th day, I decided to send them the `proof of deposit` (although no one told me how to send it, or what is the proof). I sent an email to their customer support address, asking how to send them the proof. Minutes later, I had an idea of sending the proof to this mail address as an email attachment, and I did. (I sent them the bank receipt, I did not know if it was the proof or not, because that was the only thing that my bank had given me and it did not include all the information Payza wanted) So, on the 9th day, they tell me that the proof has been forwarded to their banking team, and I'm going to be informed later. On 12th day, I contact the customer support again asking whats taking so long. They tell me they dont have a timeframe about when to call me back. So, I ask them if they may reply back to me next month/year, they say `Shouldn't take that long`... On 16th day, I got an email telling Payza has completed the transfer. Yay, finally! I go in to my account and see what the f.. ! Only 45€ had been deposited, and cutting 6€, I only have 39€ in my balance...!!!!!!! Moreover in my transaction history, while previous 60€ transfer is still pending; another 45€ has been put there (probably by Payza team), and it was that 45€ transfer which got completed. Even more, when I click and go into the details of the pending 60€ transfer, it redirects me to the 45€ transfer. Oh my god, they have the same `transaction ID`!! So there's no detailed information about my 60€, it appears as if I had opened up a request for 45€. Damn!! Getting scammed!! On the same 16th day, I immediately contact the customer support, explaining that there must be a mistake. I had transferred 60€ clearly as the proof indicated (FFS you have the proof!!); They say they'll check. On 19th day, I receive a reply from them telling me that there was no mistake. Payza has received only 45€ to their account, and therefore only 45€ was deposited to my balance. They say, 15€ must have been cut by `intermediary banks`, because they have received only 45€. Same day, I contact the customer support and told them that I would issue an international lawsuit, I had my proofs in my hand. But they deny receiving 60€ at all. Finally, I gave up, and told them to go f themselves... Look at it like this: In order to send 60€ with a verified fast SWIFT transfer, I had already paid an extra ~17€ fee to my local bank. So I actually have spent 77€ to get a Payza balance update within 2-3 days. After 19 days, I only get 39€. 77 - 39 = 38€ are wiped out. 15 + 6 = 21€ Payza has stolen from me. I went on and created a Skrill account after this, and paid the rest of the product (53 - 39 = 14€) from that system. After that, I closed my Payza account, and I will NEVER do any business with them again. It's their loss actually. 15€ is not much, and I have been doing online transactions all the time. They could have won so much more from my transaction if they were not scamming people... So long story short, STAY AWAY from them. These guys are phishing.

07/28/2016
by Pat

1 stars

They hold your funds not providing you access to use them, or allow you to cancel the transaction

Payza seems to me like a company to be careful with as it doesn't look like an ethical one. They held my funds after charging my credit card, asking me a...Read more

Payza seems to me like a company to be careful with as it doesn't look like an ethical one. They held my funds after charging my credit card, asking me a bunch of questions and documents in the name of verifying my identity. That is something they could just easily have done prior to charging my card. Even so once I sent that info to them, they came back with more document requests and more questions. At which point when I asked them to cancel the transaction, they sidestep the request and parrot the same lines and ask new questions, more confidential info, and more documents. All the while you don't have access to your funds, or provision to cancel the transaction, and their parroted emails won't address the request. Later my credit card company showed it as a Chinese company registered as Women's Accessory and Specialty Shop. Definitely something fishy and I'd not do business with again, or even hesitate to recommend it to someone.

07/21/2016
by Neil Vincent

1 stars

Total Joke

I wanted to use this company for my website. I took a payment of £110. They froze the funds for 2 weeks to protect themselves from charge backs etc....Read more

I wanted to use this company for my website. I took a payment of £110. They froze the funds for 2 weeks to protect themselves from charge backs etc. After the 2 weeks they said i could withdraw the funds. On 10th July i withdrew the funds, i today (12th July) have received an email saying "The withdrawal has been declined as we need to confirm that the products/services reach the members who made a purchase from you to ensure the satisfaction of all the members in our network." This is a total joke. If anything was wrong with the transaction the customer would have contacted me but i know they received it as all goods are sent tracked. I know having to fight to get my own money back. AVOID

07/21/2016
by Adesida Olusegun Abayomi

1 stars

Unwarranted Frozen Of Fund

I Received $100 USD To My Business Verified Payza Account That I've Been Using Since 2009 On The 2/15/2016. I Requested $137.00 USD Be Wired Transferred...Read more

I Received $100 USD To My Business Verified Payza Account That I've Been Using Since 2009 On The 2/15/2016. I Requested $137.00 USD Be Wired Transferred To My Bank Account On The 2/19/2016 Only For Them To Decline The Request And Then Freeze $123 USD Till Now For No Important Reason After Some Days. I Contacted Them With Ticket ID: DRG-494-54614 For Any Of Their Staffs Seeing This To Confirm And Tell Me That I'm Lying Only For Them Reply Me On March 11th With The Harsh Update Quoted Below: "Hello Adesida, Thank you for your reply. I apologize for the delay in responding to your query. Please note that our Customer Support team is working diligently to provide the quickest and most efficient service possible. However, we are experiencing a high volume of chats and emails which will affect our response time. The funds you have received have been placed on a temporary hold untill 08/19/2016. Pending the outcome, the funds will either be released to your available balance or refunded. Thanks for your email and I hope you have a great day! Best regards, Subhash S Customer Support Advisor Payza.com" Only God Knows What Payza Is Turning Into... SCAM Or What Do We Call This? They Should Better See To This And Release My Frozen Money With Immediate Effect.

07/21/2016
by Jacob Thomas

1 stars

they are fraud

They stole my money and closed my account without any notification. When I contacted the support team they didn't reply back.


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