FC Exchange - Independent review

All you need to know before sending money with FC Exchange





Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



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630 customer reviews on FC Exchange on Trustpilot


5 days ago
by Sandra Taylor

5 stars

I'm very happy with the contact

I'm very happy with the contact, information and personal contact and advice from Ben Scott, I would certainly use his company again and would recommend...Read more

I'm very happy with the contact, information and personal contact and advice from Ben Scott, I would certainly use his company again and would recommend to my friends.

08/04/2017
by David Dobrin

5 stars

Great Service!

I am organising a wedding abroad and had absolutely no idea how to pay the various suppliers we had commissioned. I also had no idea how the process of...Read more

I am organising a wedding abroad and had absolutely no idea how to pay the various suppliers we had commissioned. I also had no idea how the process of transferring relatively large sums of money abroad worked and where to get the most competitive rates. The broker we used at FC Exchange (Myles Birkett) spent the time to walk us through the process and was always on hand (email and phone) to answer any questions we had. Not only was the service Myles and his colleagues offered efficient and of high quality, but it was also extremely cost-effective, particularly when compared to the rates the main banks offered. I would highly recommend using FC Exchange!

07/26/2017
by robert

4 stars

great communication and professionalism

great communication and professionalism


More reviews

07/23/2017
by Maggie Harris

5 stars

Superb experience

We have just used FC exchange to send money to Spain to buy a house. Lauren Bessent was superb. She managed to secure a really good rate when the market...Read more

We have just used FC exchange to send money to Spain to buy a house. Lauren Bessent was superb. She managed to secure a really good rate when the market was volatile. I would recommend highly. I was worried initially but had no need, Lauren was superb all the way through. She'd answer emails & calls immediately. When she was on holiday she kept me informed & her colleague was in touch. I would definitely use them again. Thanks

07/23/2017
by Walter Carascon

5 stars

Hassle free transfer

Quick, easy fee free money transfer. Excellent service.

07/22/2017
by SY From London

5 stars

Great customer service

Great customer service. My adviser was very friendly and helpful.

07/21/2017
by Peteris Sics

5 stars

Fast and very professional service

I have been using FC Exchange five times in last four months. And I always been very happy with service they provided . I had one issue to deal with which...Read more

I have been using FC Exchange five times in last four months. And I always been very happy with service they provided . I had one issue to deal with which was by my mistake. I sent twice as much as needed. But with their very helpful and professional staff we sorted it out as quick as possible. Many thanks to Daryl Peteris

07/17/2017
by GLENN MAYELL

5 stars

ive used FC Exchange twice now Awesome!!!

ive used FC Exchange twice now. Cant recommend them enough. Great rates great service. If your looking for a professional fast currency transaction these...Read more

ive used FC Exchange twice now. Cant recommend them enough. Great rates great service. If your looking for a professional fast currency transaction these guys are all you need. I WONT USE ANYONE ELSE! Safe reliable fast efficient. Thanks Guys

07/15/2017
by 123

5 stars

EU money transfer

Easy + quick!

07/08/2017
by Andrew Smith

5 stars

Highly recommended - excellent service from start to finish

This was a new experience for us and Michael Vaughan was a great support from start to finish. The process of setting up an account and transferring funds...Read more

This was a new experience for us and Michael Vaughan was a great support from start to finish. The process of setting up an account and transferring funds was extremely straightforward while reassuringly diligent. Michael was professional, helpful and available to take calls and answer queries at all times. I would highly recommend FC Exchange to anyone without reservation. Thank you and I look forward to doing further business in future.

07/08/2017
by Ousman Touray

5 stars

I have been using FC Exchange for over …

I have been using FC Exchange for over 2 years now and I have never had any problems. Calum has always been very helpful and friendly. I would recommend...Read more

I have been using FC Exchange for over 2 years now and I have never had any problems. Calum has always been very helpful and friendly. I would recommend them to anybody looking for a fast efficient Foreign exchange service

07/01/2017
by Bill Hobday

1 stars

Not a happy chappie

So far as its a currency exchange company, it struggles to exchange currency! As a little, but often customer I have, on several occasions now, had to...Read more

So far as its a currency exchange company, it struggles to exchange currency! As a little, but often customer I have, on several occasions now, had to send reminder emails to get the currency exchanged. Now, once again the amount to be exchanged was sent to the UK account today, at opening of business, confirmation was received, just after 10 am, but alas, no exchange!!

06/24/2017
by homersthehousefinders.co.uk

5 stars

Excellent service

Excellent service. Particular thanks to James Croft.

06/24/2017
by Mark Owen

5 stars

AMAZING

Fantastic service, quick and efficient - highly recommend

06/24/2017
by Jon - Australia

2 stars

THE GOOD, THE BAD & THE UGLY

I was attracted by your superior rates - at first anyway. However, inconvenient to transact via email rather than online. And have had trouble with your...Read more

I was attracted by your superior rates - at first anyway. However, inconvenient to transact via email rather than online. And have had trouble with your receiving payments due to insufficient bank details being provided by your company.

06/24/2017
by Susan Margaret Humby

5 stars

7 Years of good service

I have dealt with FC Exchange for the last seven years and have always been satisfied with their service, always polite and helpful getting me the best...Read more

I have dealt with FC Exchange for the last seven years and have always been satisfied with their service, always polite and helpful getting me the best value for my pound sterling transfer to euros. Carry on the good work!

06/23/2017
by John Oates

5 stars

Great service will recommend to all

Great service, I was looking for a exchange company to bring euros back to UK, I had contacted a few exchange companies, as was worried about trusting...Read more

Great service, I was looking for a exchange company to bring euros back to UK, I had contacted a few exchange companies, as was worried about trusting someone with my money, dealt with Charlie and he delivered from start to finish, with a great rate as promised, money was in my bank within 28 hours from tenerife to uk much quicker than I expected, would recommend to anyone as I no it can be very worrying transfering money overseas or back to the uk thanks for you help Charlie at fcexchange

06/23/2017
by Anders Nash

5 stars

Outstanding

Outstanding. Once again. Always excellent service, swift and with excellent customer service. Thanks to consultant Sam Edmanson for his excellent...Read more

Outstanding. Once again. Always excellent service, swift and with excellent customer service. Thanks to consultant Sam Edmanson for his excellent follow-up work!

06/23/2017
by Constance

5 stars

Mike abbot has been invaluable during a …

Mike abbot has been invaluable during a recent transaction I undertook , without his advice I would have lost thousands , definitely worth dealing with...Read more

Mike abbot has been invaluable during a recent transaction I undertook , without his advice I would have lost thousands , definitely worth dealing with this company , it has saved a great of money especially now , i am so pleased with the service and anything I wanted to know was supplied immediately Only ever a phone call away . I thought it would be complicated but was so easy to set up , thank you Mike .

06/23/2017
by jhburnsnf

5 stars

Top Class

I was sceptical at first, but service was polite, quick and an excellent rate (well as excellent as it can be just now).

06/21/2017
by Pamela Relph

5 stars

Emigrating to the USA

I am in the process of emigrating to the USA and I found FC Exchange through a comparison website. They made me feel at ease from the beginning. I had my...Read more

I am in the process of emigrating to the USA and I found FC Exchange through a comparison website. They made me feel at ease from the beginning. I had my own personal account manager who I could reach at all points during the day and they gave me the best rate!

06/21/2017
by Karen Williamson

1 stars

Never dealt with such a rude company

Never dealt with such a rude company, and that was asking for a quote as a new customer, I don't think I will be taking my business there. Waited 18...Read more

Never dealt with such a rude company, and that was asking for a quote as a new customer, I don't think I will be taking my business there. Waited 18 minutes for online chat and gave up on that. Rang number on website and was cut off, rang again only to be told that a currency expert would call me back. When I said it didn't matter, he get so arsey with me and started calling me Madam. Started with " with all due respect madam, you should have called one of our currency experts", I pointed out that the number on their website said that I HAD called a currency expert. He then made it my fault somehow that the Traders where all busy. I am so sorry for disturbing you, I will take my business elsewhere, I only wanted to give you some business.

06/17/2017
by Alexis Bell

5 stars

Excellent service, extremely informative.

My exchange broker from the first call was excellent. She was extremely informative of all the options that were available to me, as well as providing...Read more

My exchange broker from the first call was excellent. She was extremely informative of all the options that were available to me, as well as providing further information on current affairs that may have affected the exchange rates. I had never used an exchange broken until now, but would have absolutely no hesitation on using FC Exchange in the future. They made me confident about what I was doing.

06/16/2017
by Helen Vivet

5 stars

Good advice great rates and perfect security

I have done several large transfers with FC exchange they always give the best quote straight away and I have found their service impeccable and the...Read more

I have done several large transfers with FC exchange they always give the best quote straight away and I have found their service impeccable and the advice balanced and good. Nothing is too much trouble and you always speak to the same person (within reasonable human possibilties)

06/15/2017
by Thomas Denne

5 stars

Best rate of net exchange when compared …

Best rate of net exchange when compared to a number of other companies that I have used in the past. Receipt in my French bank was quick too. Very happy...Read more

Best rate of net exchange when compared to a number of other companies that I have used in the past. Receipt in my French bank was quick too. Very happy with FCExch. Payment by debit card (obviously not credit card) would make the transaction even easier but sending a bank transfer is no great hardship.

06/14/2017
by Alison Cattanach

5 stars

Great service

I have been dealing with Mike Abbott for nearly a year now and have made many transactions with him due to renovating a holiday home in Slovenia. The...Read more

I have been dealing with Mike Abbott for nearly a year now and have made many transactions with him due to renovating a holiday home in Slovenia. The payment of services for this project have been supported by Mike with great professionalism and attention to detail. I have had a great relationship with him and have recommended FC Exchange to 5 members of my family who have used the service to exchange inheritance money from USD to Sterling. Great job FC Exchange and in particular Mike

06/13/2017
by Mr Alan Rex

5 stars

Service with a smile.....

I have now moved quite a considerable amount of money via FC Exchange over a number of months and varied amounts. Each and every transaction has been...Read more

I have now moved quite a considerable amount of money via FC Exchange over a number of months and varied amounts. Each and every transaction has been effortless (at least from my perspective) and happened exactly as I had been advised and right on time and good rates. So just to be clear spot on in every respect and Ben Amrany is very helpful and pleasant to deal with (thats the smile bit!). Alan

06/01/2017
by Charles

5 stars

Very satisfied

I've got no big currency volumes to trade on a regular basis but used this service for a one-shot big real estate operation. Customer service was great...Read more

I've got no big currency volumes to trade on a regular basis but used this service for a one-shot big real estate operation. Customer service was great and pricing very appealing. Real time market access was also a plus. The fact that everything is done by phone (rather than online) was a bit unsettling but proved very reliable.

05/23/2017
by Mags

5 stars

Excellent service

Excellent service. Provided everything it promised.

05/20/2017
by Kevin Phillips

5 stars

Exactly as promised

Thank you. Everything worked exactly as I was promised. Helpful staff always willing to help.


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Key facts about FC Exchange

Service information

Time to open an account -
Minimum amount -
Maximum amount -
Available languages
English
Required documents -

Company information

Type of service provider Foreign exchange companies
Active since -
Headquarter -
Jurisdiction United Kingdom
Regulated by FCA

Contact information

Contact support -
Service hour -


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