FC Exchange - Independent review

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Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



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617 customer reviews on FC Exchange on Trustpilot


13 hours ago
by John Oates

5 stars

Great service will recommend to all

Great service, I was looking for a exchange company to bring euros back to UK, I had contacted a few exchange companies, as was worried about trusting...Read more

Great service, I was looking for a exchange company to bring euros back to UK, I had contacted a few exchange companies, as was worried about trusting someone with my money, dealt with Charlie and he delivered from start to finish, with a great rate as promised, money was in my bank within 28 hours from tenerife to uk much quicker than I expected, would recommend to anyone as I no it can be very worrying transfering money overseas or back to the uk thanks for you help Charlie at fcexchange

13 hours ago
by Anders Nash

5 stars

Outstanding

Outstanding. Once again. Always excellent service, swift and with excellent customer service. Thanks to consultant Sam Edmanson for his excellent...Read more

Outstanding. Once again. Always excellent service, swift and with excellent customer service. Thanks to consultant Sam Edmanson for his excellent follow-up work!

13 hours ago
by Constance

5 stars

Mike abbot has been invaluable during a …

Mike abbot has been invaluable during a recent transaction I undertook , without his advice I would have lost thousands , definitely worth dealing with...Read more

Mike abbot has been invaluable during a recent transaction I undertook , without his advice I would have lost thousands , definitely worth dealing with this company , it has saved a great of money especially now , i am so pleased with the service and anything I wanted to know was supplied immediately Only ever a phone call away . I thought it would be complicated but was so easy to set up , thank you Mike .


More reviews

13 hours ago
by jhburnsnf

5 stars

Top Class

I was sceptical at first, but service was polite, quick and an excellent rate (well as excellent as it can be just now).

2 days ago
by Pamela Relph

5 stars

Emigrating to the USA

I am in the process of emigrating to the USA and I found FC Exchange through a comparison website. They made me feel at ease from the beginning. I had my...Read more

I am in the process of emigrating to the USA and I found FC Exchange through a comparison website. They made me feel at ease from the beginning. I had my own personal account manager who I could reach at all points during the day and they gave me the best rate!

2 days ago
by Karen Williamson

1 stars

Never dealt with such a rude company

Never dealt with such a rude company, and that was asking for a quote as a new customer, I don't think I will be taking my business there. Waited 18...Read more

Never dealt with such a rude company, and that was asking for a quote as a new customer, I don't think I will be taking my business there. Waited 18 minutes for online chat and gave up on that. Rang number on website and was cut off, rang again only to be told that a currency expert would call me back. When I said it didn't matter, he get so arsey with me and started calling me Madam. Started with " with all due respect madam, you should have called one of our currency experts", I pointed out that the number on their website said that I HAD called a currency expert. He then made it my fault somehow that the Traders where all busy. I am so sorry for disturbing you, I will take my business elsewhere, I only wanted to give you some business.

6 days ago
by Alexis Bell

5 stars

Excellent service, extremely informative.

My exchange broker from the first call was excellent. She was extremely informative of all the options that were available to me, as well as providing...Read more

My exchange broker from the first call was excellent. She was extremely informative of all the options that were available to me, as well as providing further information on current affairs that may have affected the exchange rates. I had never used an exchange broken until now, but would have absolutely no hesitation on using FC Exchange in the future. They made me confident about what I was doing.

1 week ago
by Helen Vivet

5 stars

Good advice great rates and perfect security

I have done several large transfers with FC exchange they always give the best quote straight away and I have found their service impeccable and the...Read more

I have done several large transfers with FC exchange they always give the best quote straight away and I have found their service impeccable and the advice balanced and good. Nothing is too much trouble and you always speak to the same person (within reasonable human possibilties)

06/15/2017
by Thomas Denne

5 stars

Best rate of net exchange when compared …

Best rate of net exchange when compared to a number of other companies that I have used in the past. Receipt in my French bank was quick too. Very happy...Read more

Best rate of net exchange when compared to a number of other companies that I have used in the past. Receipt in my French bank was quick too. Very happy with FCExch. Payment by debit card (obviously not credit card) would make the transaction even easier but sending a bank transfer is no great hardship.

06/14/2017
by Alison Cattanach

5 stars

Great service

I have been dealing with Mike Abbott for nearly a year now and have made many transactions with him due to renovating a holiday home in Slovenia. The...Read more

I have been dealing with Mike Abbott for nearly a year now and have made many transactions with him due to renovating a holiday home in Slovenia. The payment of services for this project have been supported by Mike with great professionalism and attention to detail. I have had a great relationship with him and have recommended FC Exchange to 5 members of my family who have used the service to exchange inheritance money from USD to Sterling. Great job FC Exchange and in particular Mike

06/13/2017
by Mr Alan Rex

5 stars

Service with a smile.....

I have now moved quite a considerable amount of money via FC Exchange over a number of months and varied amounts. Each and every transaction has been...Read more

I have now moved quite a considerable amount of money via FC Exchange over a number of months and varied amounts. Each and every transaction has been effortless (at least from my perspective) and happened exactly as I had been advised and right on time and good rates. So just to be clear spot on in every respect and Ben Amrany is very helpful and pleasant to deal with (thats the smile bit!). Alan

06/01/2017
by Charles

5 stars

Very satisfied

I've got no big currency volumes to trade on a regular basis but used this service for a one-shot big real estate operation. Customer service was great...Read more

I've got no big currency volumes to trade on a regular basis but used this service for a one-shot big real estate operation. Customer service was great and pricing very appealing. Real time market access was also a plus. The fact that everything is done by phone (rather than online) was a bit unsettling but proved very reliable.

05/23/2017
by Mags

5 stars

Excellent service

Excellent service. Provided everything it promised.

05/20/2017
by Kevin Phillips

5 stars

Exactly as promised

Thank you. Everything worked exactly as I was promised. Helpful staff always willing to help.

05/18/2017
by Andrew Coleby

5 stars

Very fast service will recommend to my …

Very fast service will recommend to my friends. Neil has been very good and very helpful.

05/16/2017
by Debbs

5 stars

Excellent service - glad I found you!

Excellent service, quick and easy! Thanks!

05/02/2017
by Roy Freise-Brown

5 stars

Dear Sam

Dear Sam. Thank you for all your help over the last few months, and for my transaction. Very prompt, our son was abel to complete his deal, every body...Read more

Dear Sam. Thank you for all your help over the last few months, and for my transaction. Very prompt, our son was abel to complete his deal, every body happy. Thank you once again. Roy.

04/29/2017
by Anthony Stephenson

5 stars

Terrific service

I have been using this company for the last few months, and have dealt with a couple of Traders, who have been very polite and efficient, but my main...Read more

I have been using this company for the last few months, and have dealt with a couple of Traders, who have been very polite and efficient, but my main Trader has been Ben Scott, who has been very professional and proficient in my requests, he has always been very courteous and will always return my calls, not only am I impressed with the company as a whole, Ben is the true winner, well done Ben, and keep up the good work Anthony Stephenson

04/28/2017
by Paul Harbottle

5 stars

Very new to currency exchange and in …

Very new to currency exchange and in particular to purchasing a house in France. Very patient, very helpful with honest views. Our main contact went on...Read more

Very new to currency exchange and in particular to purchasing a house in France. Very patient, very helpful with honest views. Our main contact went on paternity leave shortly after engaging FC but there was a seamless transition.

04/22/2017
by Kevin

4 stars

Sam my advisor

Sam was my advisor and was very knowledgable. Explained things simply for me. I was very pleased with the service I received and will not hesitate to use...Read more

Sam was my advisor and was very knowledgable. Explained things simply for me. I was very pleased with the service I received and will not hesitate to use him again.

04/21/2017
by Stuart Wilkin

5 stars

All good thanks

Very happy with the service. Our deal completed without hitch, on timescales and with good advice and constant contact from our advisor.

04/21/2017
by Kevin Lapworth

5 stars

Ben A

Ben A. Has been really helpful ever since we first registered.never pushy and always offers all options whenever we make a trade . Has made the whole...Read more

Ben A. Has been really helpful ever since we first registered.never pushy and always offers all options whenever we make a trade . Has made the whole process easy.

04/19/2017
by Carol and David Nicholls

5 stars

Friendly and professional

FC Exchange have provided us with all the information we needed and have been patient in explaining how everything works. There has always been someone...Read more

FC Exchange have provided us with all the information we needed and have been patient in explaining how everything works. There has always been someone there to be of assistance if we had any queries or concerns. The money transfers have gone through seamlessly and the FC Exchange staff have allayed any fears we have had when transferring substantial amounts of money. We have every confidence in FC Exchange for the final transfer and for any transactions we may have in the future.

04/18/2017
by zoe sumra

5 stars

Lauren looked after us

Lauren looked after us. She was brilliant, bubbly and informative. She knew what she was talking about and gave it to us straight. You always worry when...Read more

Lauren looked after us. She was brilliant, bubbly and informative. She knew what she was talking about and gave it to us straight. You always worry when transferring large sums but I felt confident in this company. We received our money exactly as they had informed us.

04/13/2017
by Quintin de Klerk

5 stars

Brilliant, comprehensive service

Felt well taken care of and that my needs were understood. I was advised on the current trends in the market and when to buy and sell. Service was A+++

04/12/2017
by David Williman

5 stars

Great service

Great service , fast , clear instructions and reliable. Would recommend to anyone.

04/11/2017
by Ian Ashbery

5 stars

Very professional and helpful

Very professional and helpful

04/09/2017
by Morris

5 stars

Easy to contact and to create an …

Easy to contact and to create an account. Better rate than my bank was offering. Overall, delighted with the service and will definitely use...Read more

Easy to contact and to create an account. Better rate than my bank was offering. Overall, delighted with the service and will definitely use again. Many thanks.

04/09/2017
by Jon - Australia

5 stars

HIGHLY RATED !

The rate is better than elsewhere and the operations staff are all charming over the phone.

04/07/2017
by Satisfied Customer

5 stars

Excellent service

I Dealt with exchange broker Lauren Bessent. she was helpful, friendly and professional. Excellent Service throughout. I Will recommend to friends and...Read more

I Dealt with exchange broker Lauren Bessent. she was helpful, friendly and professional. Excellent Service throughout. I Will recommend to friends and family.


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Key facts about FC Exchange

Service information

Time to open an account -
Minimum amount -
Maximum amount -
Available languages
English
Required documents -

Company information

Type of service provider Foreign exchange companies
Active since -
Headquarter -
Jurisdiction United Kingdom
Regulated by FCA

Contact information

Contact support -
Service hour -


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