FC Exchange - Independent review

All you need to know before sending money with FC Exchange





Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



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640 customer reviews on FC Exchange on Trustpilot


11/17/2017
by Tim Howard

5 stars

Professional approach and fast transfer

Excellent work done by Charlie. He called me directly in Australia to ensure that everything was taken care of directly. He was prompt with responding to...Read more

Excellent work done by Charlie. He called me directly in Australia to ensure that everything was taken care of directly. He was prompt with responding to my questions, and was professional. Very much put my mind at ease, especially in light of my concerns about exchanging such a large amount of money. When the time came to make the transfer it was very quick; it arrived in my bank account in less than a day. Highly recommended.

11/16/2017
by Mary hamilton

5 stars

I have never had the pleasure of …

I have never had the pleasure of dealing with such a great knowledgeable, polite,and helpful work team A special mention to Sam Edmanson for his help not...Read more

I have never had the pleasure of dealing with such a great knowledgeable, polite,and helpful work team A special mention to Sam Edmanson for his help not only throughout my transaction but the follow up afterwards I will recommend him and this company to all my friends in the North / South of lreland and Portugal So they can save money like l did and feel the pleasure of doing so Thanks to a great team especially Sam

10/17/2017
by Nick Canning

5 stars

Always efficient

Always efficient, professional and straightforward. Very good service.


More reviews

10/14/2017
by LC

5 stars

Excellent

5 stars: Excellent - no reservations, I would recommend this company to anyone. They currently have the best rates on the market.

10/07/2017
by Mrs Porter

5 stars

Great experience!

I've dealt with Sam on a number of occasions and he's knowledgable, professional and genuine. I've received a fantastic, easy and hassle free service...Read more

I've dealt with Sam on a number of occasions and he's knowledgable, professional and genuine. I've received a fantastic, easy and hassle free service every time.

10/04/2017
by Christine Pettit

5 stars

Professional and Reliable

I have used FC Exchange and in particular Sam Edmanson, for a variety of fx transactions with great results. All staff/branches of the company are...Read more

I have used FC Exchange and in particular Sam Edmanson, for a variety of fx transactions with great results. All staff/branches of the company are professional and strive to get the best rates for their customers, and I am pleased with the level of security and ease of use of the client account access online.

09/26/2017
by R-

5 stars

Fast yet patient and proffessional.

Very nice people, personal and patient. Although I don't reside in the UK, they called me. They explained the procedure and after registration we agreed...Read more

Very nice people, personal and patient. Although I don't reside in the UK, they called me. They explained the procedure and after registration we agreed on a rate. Next they send me a email confirmation. You then transfer the money. Although the money (in my case) was going through 3 different countries, I got my currency in 3-4 business days. I don't think it can be any simpler. Kudos to Daryl, who was a great helpl!

09/21/2017
by Christopher Caple

5 stars

First time at FC Exchange

FC Exchange was favourably reviewed on compare websites so I tried them out. Opening an account online was very easy indeed. Telephone communications were...Read more

FC Exchange was favourably reviewed on compare websites so I tried them out. Opening an account online was very easy indeed. Telephone communications were professional and friendly to confirm my requirements. My call to deal was handled smoothly and professionally. I hadn't been expecting to negotiate a rate but ended up doing this when I turned down first rate offer. So, I recommend you have rate in mind when you call to deal. Once rate was agreed everything went through instantly. Very professional, very easy and I have no complaints whatever.

09/06/2017
by Stanley Gloc

5 stars

Great company to do business with if …

Great company to do business with if you control the envelope and agree terms. Streetwise is best,however if not they will still and sure look after you....Read more

Great company to do business with if you control the envelope and agree terms. Streetwise is best,however if not they will still and sure look after you. I would recommend you do business with them.

09/04/2017
by Lee Godwin

5 stars

A pleasure doing business with FC Exchange

From beginning to end, the process of transferring over the proceeds of our house sale to Europe was very smooth. As soon as I signed up with FC Exchange,...Read more

From beginning to end, the process of transferring over the proceeds of our house sale to Europe was very smooth. As soon as I signed up with FC Exchange, I was allocated an advisor, Lauren, who was extremely knowledgeable on the money markets. She expertly guided me on the current status of the markets, so that I could make an informed decision on when best to make my transfer. If I need to make further currency transfers, FC Exchange will be the company I turn to, and I am happy to 100% recommend them. Thank you Lauren for all your guidance, I've definitely learnt something about the money markets.

08/12/2017
by Sandra Taylor

5 stars

I'm very happy with the contact

I'm very happy with the contact, information and personal contact and advice from Ben Scott, I would certainly use his company again and would recommend...Read more

I'm very happy with the contact, information and personal contact and advice from Ben Scott, I would certainly use his company again and would recommend to my friends.

08/04/2017
by David Dobrin

5 stars

Great Service!

I am organising a wedding abroad and had absolutely no idea how to pay the various suppliers we had commissioned. I also had no idea how the process of...Read more

I am organising a wedding abroad and had absolutely no idea how to pay the various suppliers we had commissioned. I also had no idea how the process of transferring relatively large sums of money abroad worked and where to get the most competitive rates. The broker we used at FC Exchange (Myles Birkett) spent the time to walk us through the process and was always on hand (email and phone) to answer any questions we had. Not only was the service Myles and his colleagues offered efficient and of high quality, but it was also extremely cost-effective, particularly when compared to the rates the main banks offered. I would highly recommend using FC Exchange!

07/26/2017
by robert

4 stars

great communication and professionalism

great communication and professionalism

07/23/2017
by Maggie Harris

5 stars

Superb experience

We have just used FC exchange to send money to Spain to buy a house. Lauren Bessent was superb. She managed to secure a really good rate when the market...Read more

We have just used FC exchange to send money to Spain to buy a house. Lauren Bessent was superb. She managed to secure a really good rate when the market was volatile. I would recommend highly. I was worried initially but had no need, Lauren was superb all the way through. She'd answer emails & calls immediately. When she was on holiday she kept me informed & her colleague was in touch. I would definitely use them again. Thanks

07/23/2017
by Walter Carascon

5 stars

Hassle free transfer

Quick, easy fee free money transfer. Excellent service.

07/22/2017
by SY From London

5 stars

Great customer service

Great customer service. My adviser was very friendly and helpful.

07/21/2017
by Peteris Sics

5 stars

Fast and very professional service

I have been using FC Exchange five times in last four months. And I always been very happy with service they provided . I had one issue to deal with which...Read more

I have been using FC Exchange five times in last four months. And I always been very happy with service they provided . I had one issue to deal with which was by my mistake. I sent twice as much as needed. But with their very helpful and professional staff we sorted it out as quick as possible. Many thanks to Daryl Peteris

07/17/2017
by GLENN MAYELL

5 stars

ive used FC Exchange twice now Awesome!!!

ive used FC Exchange twice now. Cant recommend them enough. Great rates great service. If your looking for a professional fast currency transaction these...Read more

ive used FC Exchange twice now. Cant recommend them enough. Great rates great service. If your looking for a professional fast currency transaction these guys are all you need. I WONT USE ANYONE ELSE! Safe reliable fast efficient. Thanks Guys

07/15/2017
by 123

5 stars

EU money transfer

Easy + quick!

07/08/2017
by Andrew Smith

5 stars

Highly recommended - excellent service from start to finish

This was a new experience for us and Michael Vaughan was a great support from start to finish. The process of setting up an account and transferring funds...Read more

This was a new experience for us and Michael Vaughan was a great support from start to finish. The process of setting up an account and transferring funds was extremely straightforward while reassuringly diligent. Michael was professional, helpful and available to take calls and answer queries at all times. I would highly recommend FC Exchange to anyone without reservation. Thank you and I look forward to doing further business in future.

07/08/2017
by Ousman Touray

5 stars

I have been using FC Exchange for over …

I have been using FC Exchange for over 2 years now and I have never had any problems. Calum has always been very helpful and friendly. I would recommend...Read more

I have been using FC Exchange for over 2 years now and I have never had any problems. Calum has always been very helpful and friendly. I would recommend them to anybody looking for a fast efficient Foreign exchange service

07/01/2017
by Bill Hobday

1 stars

Not a happy chappie

So far as its a currency exchange company, it struggles to exchange currency! As a little, but often customer I have, on several occasions now, had to...Read more

So far as its a currency exchange company, it struggles to exchange currency! As a little, but often customer I have, on several occasions now, had to send reminder emails to get the currency exchanged. Now, once again the amount to be exchanged was sent to the UK account today, at opening of business, confirmation was received, just after 10 am, but alas, no exchange!!

06/24/2017
by homersthehousefinders.co.uk

5 stars

Excellent service

Excellent service. Particular thanks to James Croft.

06/24/2017
by Mark Owen

5 stars

AMAZING

Fantastic service, quick and efficient - highly recommend

06/24/2017
by Jon - Australia

2 stars

THE GOOD, THE BAD & THE UGLY

I was attracted by your superior rates - at first anyway. However, inconvenient to transact via email rather than online. And have had trouble with your...Read more

I was attracted by your superior rates - at first anyway. However, inconvenient to transact via email rather than online. And have had trouble with your receiving payments due to insufficient bank details being provided by your company.

06/24/2017
by Susan Margaret Humby

5 stars

7 Years of good service

I have dealt with FC Exchange for the last seven years and have always been satisfied with their service, always polite and helpful getting me the best...Read more

I have dealt with FC Exchange for the last seven years and have always been satisfied with their service, always polite and helpful getting me the best value for my pound sterling transfer to euros. Carry on the good work!

06/23/2017
by John Oates

5 stars

Great service will recommend to all

Great service, I was looking for a exchange company to bring euros back to UK, I had contacted a few exchange companies, as was worried about trusting...Read more

Great service, I was looking for a exchange company to bring euros back to UK, I had contacted a few exchange companies, as was worried about trusting someone with my money, dealt with Charlie and he delivered from start to finish, with a great rate as promised, money was in my bank within 28 hours from tenerife to uk much quicker than I expected, would recommend to anyone as I no it can be very worrying transfering money overseas or back to the uk thanks for you help Charlie at fcexchange

06/23/2017
by Anders Nash

5 stars

Outstanding

Outstanding. Once again. Always excellent service, swift and with excellent customer service. Thanks to consultant Sam Edmanson for his excellent...Read more

Outstanding. Once again. Always excellent service, swift and with excellent customer service. Thanks to consultant Sam Edmanson for his excellent follow-up work!

06/23/2017
by Constance

5 stars

Mike abbot has been invaluable during a …

Mike abbot has been invaluable during a recent transaction I undertook , without his advice I would have lost thousands , definitely worth dealing with...Read more

Mike abbot has been invaluable during a recent transaction I undertook , without his advice I would have lost thousands , definitely worth dealing with this company , it has saved a great of money especially now , i am so pleased with the service and anything I wanted to know was supplied immediately Only ever a phone call away . I thought it would be complicated but was so easy to set up , thank you Mike .

06/23/2017
by jhburnsnf

5 stars

Top Class

I was sceptical at first, but service was polite, quick and an excellent rate (well as excellent as it can be just now).


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Key facts about FC Exchange

Service information

Time to open an account -
Minimum amount -
Maximum amount -
Available languages
English
Required documents -

Company information

Type of service provider Foreign exchange companies
Active since -
Headquarter -
Jurisdiction United Kingdom
Regulated by FCA

Contact information

Contact support -
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