A complete range of international payment and money transfer services. Extremely well-regarded by customers and praised for speed, efficiency, and ease-of-use. Slightly less competitive exchange rates for smaller transfer amounts.
FairFX is a specialized, UK-based money transfer and currency exchange provider that offers three main services — currency cards, international payments, and travel cash. They have been in business since 2007 and provide currency exchange and money transfer services for people funding transactions in pounds sterling.
Their extensive range of services makes them very popular with customers, with over 90% of their reviews being extremely positive. They provide both an online transfer service and a currency exchange call center for money transfer needs. They also have a price promise for their currency exchange, offering to refund the difference if you find a better deal elsewhere.
FairFX do not charge any extra fees for their FairPay international currency exchange service. Their exchange rates are competitive if you are transferring higher amounts, but for lower amounts another currency provider could get you a slightly better deal.
We recommend FairFX for convenience, speed, and excellent customer service. Although you may pay slightly more in exchange rates, their lack of fees combined with their range of services make them an excellent choice for your currency transfer needs.
by Gary Jameson
Easy to use and had no issues using at any outlets/shops or theme parks, but only downside is getting charged to withdraw cash from ATM's,
by Sari Armitage
Excellent ,it's easy and simple
by Susan Baker-Bates
I am a small money transactor yet each and every transaction I am served with courteously, efficiently and speed. There is always someone on hand to...Read more
I am a small money transactor yet each and every transaction I am served with courteously, efficiently and speed. There is always someone on hand to respond to any enquiries.
by Mr Hall
Great service, good fx rates
by s allan
We got this card after my debit card got cloned when used abroad. It was easy to set up and we have had no problem using it. The exchange rate has been...Read more
We got this card after my debit card got cloned when used abroad. It was easy to set up and we have had no problem using it. The exchange rate has been very competitive when we have topped up. It feels a very secure way to take euros abroad.
It's the best currency card I've had. No problem using it abroad. Accepted in all places I have been.
by Simon Butler
Ordered an FX Card immediately after the Brexit vote as it was the only way to secure some euros at a decent rate. Been using it since, topping up when...Read more
Ordered an FX Card immediately after the Brexit vote as it was the only way to secure some euros at a decent rate. Been using it since, topping up when the rate is favourable. Easy to use and top up and has been accepted everywhere I have used it.
by Drew cansfield
Card was used with no problems due to card in India.
Excellent – no reservations, I would recommend this service to anyone.
by Andrew Greenland
Excellent company, I have had the need to ring them several times in the past to sort out a particuarlly difficult problem and they were excellent,...Read more
Excellent company, I have had the need to ring them several times in the past to sort out a particuarlly difficult problem and they were excellent, making the extra effort that many companies wouldnt in order to reach a more than satisfactory conclusion. Ease of use of cards wonderful. Top Marks
by Janice Bliszczak
Great service and competitive rates.
by Stephen Bourne
Simple to use web site, very low costs, great exchange rates an£ regular updates.
No problems at all with card in USA.
by George Streeting
Absolutely brilliant especially when I'm travelling. Makes life easy when you can check your account and top it up as and when required.
The Card is a really useful addition to any trip to Europe.
by Reece Worsfold
I've been using the FairFX card now for 4 month's in Nepal and China. I've had no problems with it.
Highly efficient service always. The technology always works well to ensure your card is topped up and replaced when necessary.
I've used FairFX for over a year now and I'm super satisfied with them. No complaints, transactions are smooth and speedy and rates are just the best...Read more
I've used FairFX for over a year now and I'm super satisfied with them. No complaints, transactions are smooth and speedy and rates are just the best available.
by David Redman
All good so far
by carol McKirdy
I think this card is great I have introduced a few of my friends and they all have one fantastic for shopping in US and always great tates
by Mark Sandland
Excellent. Easy to use and meant we had no fees when we were in Vegas compared to using our standard bank cards.
by Ken McDowell
Easy to use, very good rates and no hidden fees
by Carly Hutton
So convenient and user friendly :)
by Richard Gray
Absolutely terrible company, do not use their cards. We had trouble using the card in the USA. Emailed and phoned as directed without any help. In Essence...Read more
Absolutely terrible company, do not use their cards. We had trouble using the card in the USA. Emailed and phoned as directed without any help. In Essence PIN did not work. When asked to transfer money back into my account, we were told that a straight rate transfer would take place... loss £100.00. I had to use my AMEX... loss over 30.00. Then 4 to 5 days to get cash back.. asked to speak to complaints.. was told " we don't talk to customers about complaints, you have to write in" I asked to speak to a manager , I was denied as they are ALL in meetings... every single manager... well that's the last time I use this company... all I can say is that t this level of service, this company is doomed!
by Douglas Macdonald
A superb way to manage your foriegn cash always a great service
Great way of paying bills and obtaining cash around the world
by Janet Hodge
Very useful cards to have and easy to use. Reasonable rates as well.
I have a Euro card plus a dollar card I have made a terrible error on extending to a worldwide GBPound card The pin does not work and customer service is...Read more
I have a Euro card plus a dollar card I have made a terrible error on extending to a worldwide GBPound card The pin does not work and customer service is hopeless I am in Rio without the use of my FairFX card and the support I am receiving is zero On my return to the UK I will be cancelling all my cards these people are not worth dealing with
by Andrew Wilson
Operationally everything went completely smoothly. Card was issued in quick time, registration and starting use was easy. No issues in using card in the...Read more
Operationally everything went completely smoothly. Card was issued in quick time, registration and starting use was easy. No issues in using card in the countries we went to (Singapore, New Zealand and Australia). And I can finish off the balance in UK with minimal charge. I haven't directly compared exchange and usage rates but took the advice of MoneySavingExpert website which rates it highly.
by William Fraser
Highly recommend. Simple to use app, safe, secure, transparent. Used in many countries.
FairFX is viewed very favorably by its users, achieving a rating of 9.1 out of 10 (excellent) over 4,300 reviews on Trustpilot. 91% of reviewers rated FairFX at either four or five stars, one of the highest ratings we’ve seen for any currency exchange provider.
Users particularly enjoyed the convenience of the international currency cards and the speed and convenience of making international money transfers with FairFX. Typical comments included, “Website is refreshingly uncomplicated and works without hitch. Payments are credited to my account immediately and seem to become available to spend immediately” and “Using this card correctly has saved me from poor FX rates, commissions, fees, currency surcharges and "admin" fees - for several years now. Which would be enough, but the customer service is excellent and in every case where there has been a usage or logistical hiccup they have been there to sort it out. Rapidly, efficiently and without fuss. Problem seen. problem reported. Problem fixed.”
Of the very few negative reviews, a couple of examples are, “Exchange rates offered are usually competitive with those available locally, although for some minor currencies the rate seems disappointing.” and “The account balance is not viewable in local currency, so it is not possible to know how much is available to spend or withdraw.”
Overall though, customers are extremely pleased with FairFX’s exchange rates, speed, efficiency, convenience, and customer service.
They are regulated by the Financial Conduct Authority and use a secure online platform for money transfers. FairFX uses sophisticated security techniques and encryption software to protect customer data and transaction details. FairFX processes over £10 million worth of business currency card funding transactions every month with overall turnover of over £700 million a year. Their turnover is currently increasing by 45% year on year, so they are well funded, successful, and profitable.
FairFX also provides a “FairPay Price Guarantee.” They say that if you can find a cheaper online transfer (including the other provider’s fees) they will refund the difference. There are some terms and conditions for this price guarantee.
FairFX won the award for the “Best Corporate Prepaid Travel Card 2015” by Prepaid365 for their integrated Corporate Prepaid MasterCard and integrated expense platform.
FairFX provides currency exchange under their “FairPay International Money Transfer” service. They allow you to fund your transfer online or over the phone and make international payments without fixed fees or commission fees.
Here’s how their currency exchange service works:
The recipient details that FairFX needs include:
|Time to open an account||A few minutes|
Cash home delivery
|Advanced currency contracts||Yes|
|Type of service provider||Foreign exchange companies|
|Offices in||United Kingdom|
|Service hour||Business Hours|