Currency Online - Independent review

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2,101 customer reviews on Currency Online on Trustpilot


08/05/2017
by Lucy

4 stars

No problems

No problems, all good

08/04/2017
by Rita Waters

5 stars

A truly excellent service

A truly excellent service, including friendly, helpful personal communication when needed. Over the past seven years or so not so much as a blip in the...Read more

A truly excellent service, including friendly, helpful personal communication when needed. Over the past seven years or so not so much as a blip in the speed and efficiency with which I am treated. Thoroughly recommend this company (and have done) to amateurs and professionals alike. A shining light indeed!

08/03/2017
by Player Sheila

5 stars

highly recommended and thanks to Greg

Great service from COG. When Royal mail failed to track item properly the contact centre were straight on the case. Currency arrived safely today (1 day...Read more

Great service from COG. When Royal mail failed to track item properly the contact centre were straight on the case. Currency arrived safely today (1 day late but that was purely down to an error at Royal Mail-this I am sure is very rare). Thank you COG I will certainly use you again.


More reviews

08/03/2017
by Aaron

4 stars

Real fast easy way to transfer money

Real fast easy way to transfer money

08/03/2017
by Paul Wilson

5 stars

Super easy to use and 100% reliable.

Super easy to use and 100% reliable.

08/02/2017
by Adrian

5 stars

I would definitely recommend Currencyonline

I have been using Currencyonline for about 8 years for my currency exchange into a number of different currencies and have never had any issues. Their...Read more

I have been using Currencyonline for about 8 years for my currency exchange into a number of different currencies and have never had any issues. Their rates have always beaten anything I have been able to find anywhere else. I would definitely recommend them.

08/02/2017
by Michael

5 stars

Great Rates

Good rates, simple, easy to use platform, funds processed promptly.

08/02/2017
by Graeme

5 stars

A quick and efficient service

A quick and efficient service. They alway keep you informed of progress via email and the funds appear in a timely fashion. They provide a competitive...Read more

A quick and efficient service. They alway keep you informed of progress via email and the funds appear in a timely fashion. They provide a competitive rate of exchange. I'm more than happy to recommend currency online and will continue to use them. I have had to use the phone support in the past and was provided with great support as well

07/07/2017
by Chris

5 stars

Efficient Cost effective service

Efficient, cost effective and friendly service. Better rates than the bank, and very user friendly website.

07/05/2017
by John

5 stars

Efficient process

Efficient process - excellent customer service when I have had to discuss my account

07/05/2017
by Bryan

5 stars

Great Money Transfer Company

I have used Currency Online since 2011 when I first transferred money to Australia. I have looked at other forex sited but none are as competitive in...Read more

I have used Currency Online since 2011 when I first transferred money to Australia. I have looked at other forex sited but none are as competitive in their pricing as Currency Online. In the beginning when I needed help they were very willing and friendly to talk to on the phone. Looking to the future I am waiting for the Android app.

07/05/2017
by Mark Taylor

5 stars

Highly trustworthy and recommended

Highly trustworthy and recommended

07/05/2017
by Amy

5 stars

Always easy and reliable to move money …

Always easy and reliable to move money across countries

07/04/2017
by Noel

5 stars

CURRENCY ONLINE

Excellent site with an easy user experience. Rates are OK for smaller transactions and much cheaper than the banks etc.

07/03/2017
by Virendra

4 stars

We have been using Currencyonline for …

We have been using Currencyonline for past 20 years or so. They provide very personalized service and cater to your specific requirements. To date we have...Read more

We have been using Currencyonline for past 20 years or so. They provide very personalized service and cater to your specific requirements. To date we have not had any issue with them.

07/03/2017
by James Stephens

4 stars

great service

great service. good rates. excellent functional website. Would give 5 stars but sometimes I wish the rate spread was a little better. though it's actually...Read more

great service. good rates. excellent functional website. Would give 5 stars but sometimes I wish the rate spread was a little better. though it's actually pretty good. :-)

07/02/2017
by JSoz

5 stars

seven years of perfect service, and counting

seven years of perfect service, and counting.. rates are better than xe, every payment has been sent on time.

07/02/2017
by Anthony

2 stars

Need to work on their website …

Need to work on their website (automatically including fees, navigability). Also need to establish an office in another timezone. If you're in a time-zone...Read more

Need to work on their website (automatically including fees, navigability). Also need to establish an office in another timezone. If you're in a time-zone near New Zealand you'll be okay, but getting support anywhere near GMT is a middle-of-night experience. Support staff are overly casual - you don't get the feeling they take your money seriously.

07/02/2017
by Terry

5 stars

Easy exchange

Easy exchange

06/29/2017
by Andrew Sharp

2 stars

Blank Screen after giving my info

Tried to use site and having pressed 'order' screen just went blank. Sent in email and despite a note saying on screen saying we will get back to you in...Read more

Tried to use site and having pressed 'order' screen just went blank. Sent in email and despite a note saying on screen saying we will get back to you in 24 hours, they haven't. As you have to hand over bank details and lots of personal info- I'd be very careful of using them.

06/09/2017
by Murray

5 stars

I have used this company several times …

I have used this company several times over a few years, not often but enough. I have found them very helpful when I needed assistance and the transfers...Read more

I have used this company several times over a few years, not often but enough. I have found them very helpful when I needed assistance and the transfers were always smooth. Great service, would totally recommend (and have done so several times), Thanks

06/08/2017
by Tina

5 stars

Easy and convenient to do all your …

Easy and convenient to do all your trading online, very helpful staff when I called. Great over-all experience.

06/03/2017
by Aaron

4 stars

Good to deal with for first transfer …

Good to deal with for first transfer would recommend and will use again

06/03/2017
by haruhito

4 stars

About HiFX

It is more dominant than market price of domestic bank. I am thankful for a rate being even a little dominant as a large amount remittance.It is good to...Read more

It is more dominant than market price of domestic bank. I am thankful for a rate being even a little dominant as a large amount remittance.It is good to have abundant kinds of the currency. I think the security to be the level that can feel relieved.

06/03/2017
by Lambriex Bertha

5 stars

I transfer my pension from NZ to Aussie …

I transfer my pension from NZ to Aussie regularly. Excellent service and it does not cost the earth. Rates are always current to the day. Thanks...Read more

I transfer my pension from NZ to Aussie regularly. Excellent service and it does not cost the earth. Rates are always current to the day. Thanks Currencyon Line

06/02/2017
by Richard Webster

5 stars

Very efficient easy to use service

Very efficient easy to use service

06/02/2017
by Christopher

5 stars

Quick to answer the phone and complete …

Quick to answer the phone and complete the transfer. Immediate email confirmation of the trade and rate, with funds being deposited into my account...Read more

Quick to answer the phone and complete the transfer. Immediate email confirmation of the trade and rate, with funds being deposited into my account quickly too. Can't fault the service.

06/02/2017
by Jimmy

5 stars

Most of the experiences have been …

Most of the experiences have been positive. I have used this service 4 times and have never had any issues.

06/02/2017
by SLEE

5 stars

User of currency online for 5years and very pleased

I have been using currency online for the last 5 years and have been watching it's rate very closely against the bank rates. Everytime it has beaten it...Read more

I have been using currency online for the last 5 years and have been watching it's rate very closely against the bank rates. Everytime it has beaten it meeting optimal change rate that I needed. I have moved hundreds of thousands safely and within a swift timeframe.

06/02/2017
by MASAT

4 stars

OK overall,it would be better to accept …

OK overall,it would be better to accept the credit card payment.


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Key facts about Currency Online

Service information

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Minimum amount -
Maximum amount -
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Company information

Type of service provider Foreign exchange companies
Active since -
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Contact information

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