Covercy - Independent review

All you need to know before sending money with Covercy




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346 customer reviews on Covercy on Trustpilot


1 day ago
by Yoni Hubermann

5 stars

Always works and works great.

Always works and works great.

2 days ago
by chen Karmil Gurevich

5 stars

thanks

thanks it was very helpful

2 days ago
by Liran Levi

5 stars

This is the best way to transfer your …

This is the best way to transfer your money. their service is excellent.


More reviews

2 days ago
by Chen Kinnrot

5 stars

Super easy

Super easy, super fast, super cheap.

3 days ago
by Nirit

5 stars

It was a very good exeperience.

It was a very good exeperience. I have already recommended to my friends.

4 days ago
by Shai Kuttner

1 stars

Many mistakes made

Many mistakes made. Poor communication. Funds arrived 2 weeks after due date. And on top your manager eldad was rude , arrogant and unprofessional in his...Read more

Many mistakes made. Poor communication. Funds arrived 2 weeks after due date. And on top your manager eldad was rude , arrogant and unprofessional in his communication.

5 days ago
by Ariel Hadar

5 stars

Fast and cheap service

Fast and cheap service, arrived faster than expected (only 1 business day!). Would definitely use again.

6 days ago
by gilad sefti

1 stars

Fraud or very bad service

I have made a transfer about 250 $ to my father in law in Peru. 5 days after delivering the money, they sent me a mail that I need to prove with documents...Read more

I have made a transfer about 250 $ to my father in law in Peru. 5 days after delivering the money, they sent me a mail that I need to prove with documents that he is my relative. The mail said they sent me link to upload documents, but I didn't receive any. My wife has ID card with no appendix because in Peru they dont have appendix, so how will I prove it. Why do they do it after I deliver the money? 4 days after they dont respond to any mail. They dont answer to chat and dont answer phone calls. I start to think this is a fraud

6 days ago
by E.G.

4 stars

Very good

Quick, relatively easy and straight forward and mainly - fair fee. The only comment I have is that it wasn't that clear for me as a new user what is the...Read more

Quick, relatively easy and straight forward and mainly - fair fee. The only comment I have is that it wasn't that clear for me as a new user what is the next step after entering the details of the recipient. I was not aware at the beginning that it requires a bank transfer so something felt incomplete. Maybe adding a notice at that stage would help. Other than that - fully satisfied.

6 days ago
by Orly Inga shalom

5 stars

I'm very impressed from Covercy.

I'm very impressed from Covercy. I got all the help I needed during the transaction, Erez was very kind, nice and effective to make the process easy and...Read more

I'm very impressed from Covercy. I got all the help I needed during the transaction, Erez was very kind, nice and effective to make the process easy and fast. Thank you !! I'll do it again with you guys :) Orly

1 week ago
by BENJAMIN LEONARDO LINDZEN

5 stars

VERY GOOD SERVICE

VERY GOOD SERVICE

11/09/2017
by Tomer Marouani

5 stars

very nice way to make money transfer

very nice way to make money transfer

11/09/2017
by Gleb Volkov

5 stars

Great experience with Covercy so far :)

Was a bit suspicious about this kind of service at first, but hearf positive reviews and decided to try them out. Covercy fared great! Communication was...Read more

Was a bit suspicious about this kind of service at first, but hearf positive reviews and decided to try them out. Covercy fared great! Communication was swift and helpful and everything happened exactly as they described. Quick and inexpensive. Wish I used them earlier, will definitely do from now on. Apologies if it sounds like a commercial but I truly had a great experience with them :)

11/09/2017
by IGOR Zholna

5 stars

Youre service was good ,it saved o lot …

Youre service was good ,it saved o lot of time and money and I'm hopefull I'll go onwith yoy

11/09/2017
by Pavel

5 stars

Very straight forward service.

Very straight forward service. Communication and customer service is very quick. Thank you.

10/28/2017
by Ron

1 stars

Bad gg

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10/28/2017
by Gil Alpert

5 stars

Excellent!

Was efficient, fast, and low rate costs. Everything that I hoped for

10/25/2017
by Yossi Meiri

5 stars

no reservations

no reservations, I would recommend this company to anyone.

10/25/2017
by Anton Lokshin

5 stars

A very good service

A very good service. Nice staff. Saves a lot of money. I'll recommend to use their services!

10/25/2017
by Elena galker volovik

3 stars

The staff did not inform me about the …

The staff did not inform me about the additional documents that they needed untill i called. I sent what was told and waited again. And again there was...Read more

The staff did not inform me about the additional documents that they needed untill i called. I sent what was told and waited again. And again there was some doc. They needed and nobody informed me until i called again. Eventually it took twice time... Set and relax was not enough....i had to check out every step of the transaction. But the idea is good next time will know better what is needed and check everything immidiatly by phone...

10/20/2017
by Ori Kost

5 stars

Very user friendly and easy to use

Very user friendly and easy to use. Attractive transfer rate. Best service available - without competition!!

10/17/2017
by Amir

5 stars

User friendly and effective

I was looking for an alternative to the expensive bank transfer services, and found Covercy to be very user friendly, cost effective and efficient.

10/15/2017
by LILY Rothschild

3 stars

it took a week to transfer the money to …

it took a week to transfer the money to the recipient - too long

10/14/2017
by Miguel

5 stars

Very good service

Easy, quick, clear. Very good service. Very helpful for my transfers from Europe to Latin America. You saved me from a lot of bureaucracy as it is much...Read more

Easy, quick, clear. Very good service. Very helpful for my transfers from Europe to Latin America. You saved me from a lot of bureaucracy as it is much more easy than talking with my bank agents. Thank you very much!

10/14/2017
by TALI Eitan

5 stars

Quick and flexible

Quick and flexible

10/12/2017
by Aya

5 stars

Excellent service and good rates.

Excellent service and good rates.

10/11/2017
by Miguel

5 stars

Totally recommended

Perfect job. Clear instructions, clear tracking, done as expected.

10/11/2017
by Ora

5 stars

Super

Super! Fast, honest.

10/11/2017
by Gideon Goell

5 stars

I used the service once and had a great …

I used the service once and had a great experience.

10/11/2017
by Nicole

5 stars

Great customer experience

Great customer experience, fast and reliable. I will use them again!


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Key facts about Covercy

Service information

Time to open an account A few hours
Pay-in options Bank Account
Pay-out options Bank account
Minimum amount Yes
Maximum amount No
Available languages
English
Personnal transfers Yes
Business customers Yes
Advanced currency contracts No
Required documents ID, Proof of Address

Company information

Type of service provider Online money transfer operators
Active since 2015
Headquarter London, United Kingdom
Jurisdiction Israel/United Kingdom
Regulated by FCA

Contact information

Contact support support@covercy.com
Service hour 24/7
Phone English Support: +44 – 203 – 8567 – 888 // Global Support: +972 – 3 – 720 – 8883
Twitter @https://twitter.com/covercyltd
Facebook https://www.facebook.com/covercy/


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Avenue d’Ouchy 4
1006 Lausanne
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