Covercy - Independent review

All you need to know before sending money with Covercy




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290 customer reviews on Covercy on Trustpilot


2 days ago
by Avi Benjamin

4 stars

It takes a while to sort out the …

It takes a while to sort out the initial stage, but goes very fast at the end. All in all, better than the banks and cheaper than paypal above a certain...Read more

It takes a while to sort out the initial stage, but goes very fast at the end. All in all, better than the banks and cheaper than paypal above a certain amount.

3 days ago
by baruch

5 stars

good experience..

I had good experience with transfering money to china. covercy were very helpfull during the proccess and increased my self confidence that i am in good...Read more

I had good experience with transfering money to china. covercy were very helpfull during the proccess and increased my self confidence that i am in good hands. I received emails in every step of the proccess and it was easy to get on phone/chat to clarify any issue. I recomend and will use covercy in my next transaction.

3 days ago
by mazal Freundlich

5 stars

I had great experience with the …

I had great experience with the serviceand the level of information.


More reviews

4 days ago
by David Rosenblatt

5 stars

Easy and trustworthy solution

Easy and trustworthy solution. Didn't know about this service. Great alternative to the greedy bank.

5 days ago
by Daniel B

5 stars

Excellent experience

Service was excellent. Transparent fees. The Transferer is informed for every status change of the wire transfer.

5 days ago
by R. R.

5 stars

Very convenient and fast way to …

Very convenient and fast way to transfer money around the world

5 days ago
by Tibor Jager

5 stars

Very smooth

Very smooth, quick process. It worked fine for us. Just...how much you save using Covercy in comparison to a bank transfer, is extremely exaggerated on...Read more

Very smooth, quick process. It worked fine for us. Just...how much you save using Covercy in comparison to a bank transfer, is extremely exaggerated on their webpage. Their bank quotes are well off chart. But at least, they are not more expensive than the banks.

5 days ago
by sinaiy

5 stars

everything works as it should

everything works as it should, no issue what so ever

5 days ago
by Hatem

4 stars

Very clear and prompt service

Very clear and prompt service. Although took bit more time than expected.

1 week ago
by David Lee

5 stars

Great service!

Great service!

08/09/2017
by moshe Dassa

5 stars

Satisfaction from Covercy.

It was the first time I used Covercy. I have received the best service, from Covercy, I ever thought possible. In the future, any time I need a help or...Read more

It was the first time I used Covercy. I have received the best service, from Covercy, I ever thought possible. In the future, any time I need a help or advice, I will definitly choose them Thanks

08/09/2017
by timor Kalerman

5 stars

Best Service

Best Service

08/09/2017
by Ben Alfasi

5 stars

Great customer service...the website is …

Great customer service...the website is very user friendly...Erez gave us a VIP customer service experience...the funds arrived same day...very good...Read more

Great customer service...the website is very user friendly...Erez gave us a VIP customer service experience...the funds arrived same day...very good experience..Thank you

08/09/2017
by Yaniv kotler

5 stars

great service from Erez

great service from Erez, and fast transaction as needed

08/09/2017
by gila Israeli

5 stars

Good service and cheaper than the banks

Good service and cheaper than the banks

08/08/2017
by Sheli Amdur

5 stars

Great experience!

Service was excellent. Excellent support on site. Money arrived promptly. Will definitely use again on future transactions.

08/08/2017
by Jill Mintz

1 stars

Unreliable and terrible service!!!!

Covercy has caused us to waste an unbelievable amount of time and money while we tried to cooperate with their requests and ultimately left us without...Read more

Covercy has caused us to waste an unbelievable amount of time and money while we tried to cooperate with their requests and ultimately left us without this service in the middle of our payment cycle. We were using Covercy for a few months and enjoying their service. We then switched office managers, so we contacted them, as we were supposed to, to update contact/user information. They then proceeded to start a process with us where they asked for documents saying it was required for legal purposes, even though we had already used their service for months. They never stated CLEARLY which documents were needed, but every time we would submit documents (confidential company information) they would take an unacceptably long time to review and then tell us it was the wrong document, and request something else. Finally, when I was sure we had sent in the right document, after disrupting shareholders, accountants, etc, THEY CLOSED OUR ACCOUNT OUT OF NOWHERE, SAYING BECAUSE OF A STRATEGIC DECISION ON THEIR PART THEY NO LONGER OFFER COMPANIES LIKE OURS SERVICE, AND WE ARE PERMANENTLY LOCKED OUT OF OUR ACCOUNT! Covercy has caused us to waste an unbelievable amount of time and money while we tried to cooperate with their requests and ultimately left us without this service in the middle of our payment cycle.

07/27/2017
by Ashtar Shoshana

1 stars

Worst service

Worst service

07/25/2017
by Guy

5 stars

Smooth transaction

I have used their services twice. All the process was explained by their chat representative who also gave me his direct number. The money was in the bank...Read more

I have used their services twice. All the process was explained by their chat representative who also gave me his direct number. The money was in the bank the next day it was transferred to them. Great service

07/23/2017
by Esti Kerem

5 stars

A. Trust..b.guidness.c.standind. Behinde the words

A. Very good serviece. With truastworthy. People...

07/20/2017
by Sam R

5 stars

Very professional

Very professional

07/20/2017
by Jordan Valansi

4 stars

There was some confusion regarding the …

There was some confusion regarding the necessary documents needed for the transfer Other than that it was great!

07/20/2017
by EH

5 stars

so easy that is seems too good to be …

so easy that is seems too good to be true!

07/20/2017
by Gabriel Gabriel

5 stars

i found the people i dealt with

i found the people i dealt with, to be pleasant very helpful efficient and the service to be prompt. I will definitely continue using them

07/15/2017
by AVIGAIL ALMOG

5 stars

I received the service at your company …

I received the service at your company from Erez Atzmon, the service was fast and fair, I met your representative who came to me to confirm who the...Read more

I received the service at your company from Erez Atzmon, the service was fast and fair, I met your representative who came to me to confirm who the customer was. The whole process was simple and practical. Thank you

07/06/2017
by Ron Hashimshony

5 stars

Great experience!

Great experience! Service was excellent. Site is very useful. Customer support is very alert. Money arrived as fast as it can get

07/06/2017
by S Rajwan

5 stars

Easy and friendly service as well as …

Easy and friendly service as well as save money

07/06/2017
by adam Polosetski

5 stars

Fast

Fast , reliable service . Transferred large sum from israel to Usa .

07/06/2017
by sharon

4 stars

Overall a good experience

Easy and helpful, very quick too

06/29/2017
by S Rajwan

5 stars

After initial hesitation

After initial hesitation, all seem fairly simple and easy to use. Great service, saves money and a lot faster than normal banks. I recommend it, and for...Read more

After initial hesitation, all seem fairly simple and easy to use. Great service, saves money and a lot faster than normal banks. I recommend it, and for sure, I will be using it in the future.


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Key facts about Covercy

Service information

Time to open an account A few hours
Pay-in options Bank Account
Pay-out options Bank account
Minimum amount Yes
Maximum amount No
Available languages
English
Personnal transfers Yes
Business customers Yes
Advanced currency contracts No
Required documents ID, Proof of Address

Company information

Type of service provider Online money transfer operators
Active since 2015
Headquarter London, United Kingdom
Jurisdiction Israel/United Kingdom
Regulated by FCA

Contact information

Contact support support@covercy.com
Service hour 24/7
Phone English Support: +44 – 203 – 8567 – 888 // Global Support: +972 – 3 – 720 – 8883
Twitter @https://twitter.com/covercyltd
Facebook https://www.facebook.com/covercy/


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