Citibank - Independent review

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8 customer reviews on Citibank on Trustpilot


08/11/2017
by Dan

1 stars

Citibank Australia - never again!!!

Citibank Australia. Worst bank I have ever dealt with. Will never use this bank again. Worst customer service I've known and absolutely woeful online...Read more

Citibank Australia. Worst bank I have ever dealt with. Will never use this bank again. Worst customer service I've known and absolutely woeful online banking system. Call centre also disgraceful - can't speak English properly and put you on hold for ages even on international mobile calls. Steer clear of this dodgy bank. Should be zero stars!

06/18/2017
by Marc

1 stars

CitiBank Australia about the worst banking experience on offer...

Firstly you'll never speak to anyone in Australia only the Philippines that'a after you navigated their blood boiling computer system. You'll know your...Read more

Firstly you'll never speak to anyone in Australia only the Philippines that'a after you navigated their blood boiling computer system. You'll know your account number because online having cleared security all your account info is blocked out! Whatever reason you'll have called for you'll give up before resolution if you didn't get cut off before then anyway.

08/21/2016
by Vitaliy

4 stars

Good option for traveling

The service was good, but the fees for withdraw were a bit too higher than I expected.


More reviews

04/21/2016
by Ed

1 stars

Worst bank in the USA

They bang you for every fee and the customer service is the worst. They must think they're too big to fail.

03/19/2016
by Thomas

4 stars

Bologna baloney

When I was swindled by a merchant, Citi sided with them. So I deducted that amount and they harass me constantly.

03/12/2015
by Feliciano

5 stars

CitiBank Gold

Staffs are very well trained and very accommodating.


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