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Online currency exchange Cinkciarz review

Online money exchange service Cinkciarz — opinions, currency exchange rates & fees

Nov 14, 2019
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What are the pros and cons of Cinkciarz online money exchange service? What exchange rates does it offer? What are the fees for exchanging money? Read our review to find out if Cinkciarz is made for you.

Cinkciarz online currency exchange service - currencies, exchange rates, fees, transaction time & clients' reviews

Cinkciarz, also known as Conotoxia in English, is a multi-currency financial service and online currency exchange leader in Poland. It's one of the 10 most dynamically developing companies in Poland. In 2018, Cinkciarz won the main prize at Expo FxCuffs and was recognized as the Best Internet Currency Exchange Office of the Year. We are not surprised - it's one of the best online currency exchange services on the market.

How to exchange money at Cinkciarz?

Exchanging money with online money exchange service Cinkciarz is super-easy. You just need to create a free account and provide all the necessary details. The whole process takes a second. Then you choose how you'd like to pay and send the transfer. You don't even need to know the recipient's account number! Money can be sent to the recipient's email address or phone number.

If you send money to the recipient's bank account, they don't have to create an account at Cinkciarz (also known as Conotoxia in English). But when you choose to send money via email or phone, your recipient will receive instructions on how to withdraw the funds.

Online Currency Exchange Service Cinkciarz - currencies and currency exchange rates

At Cinkciarz, we can exchange online 25 currencies, including EUR, GBP, CHF, and USD, as well as CAD, DKK, SEK, and NOK. Most importantly - the exchange rates at Cinkciarz, also known as Conotoxia in English, are among the best on the market!

Cinkciarz - methods of payments and of money exchange

Cinkciarz offers several ways to convert money. We can make a transaction through a bank account, currency wallet, as well with other registered users (it's so-called social transaction). Cinkciarz also offers express payment methods - card payments (Visa, Mastercard), mobile payments (Google Pay, Apple Pay), and online payments (Entercash, Sofort). Cinkciarz is one of the few online money exchange services offering card payments. However, it's worth remembering that Cinkciarz charges additional fees for card payments, which range from 0.5% to 4.3%.

Transaction time at money exchange service Cinkciarz

The time of your transaction depends on the currency conversion method you choose. Exchange through the Cinkciarz's currency wallet is carried out immediately (24 hours a day, 7 days a week). The time of currency exchange with a bank account depends on the bank where we have the account. Such a transaction can take up to 8 hours.

Customer reviews of the Cinkciarz online currency exchange service

Cinkciarz (also known as Conotoxia in English) is a top choice for online currency exchange. They are known for their excellent customer service, have excellent reviews on Opineo - 4.9 out of 5 (based on almost 800,000 reviews!). Customers value the quality of services, reliability, and transparency of transactions.

Cinkciarz also has excellent customer service, which operates Mon-Fri from 8:00 a.m. to 11:00 p.m. The consultants provide all the necessary information quickly and efficiently (we've checked it!).

Cinkciarz — fees and commissions

Creating an account in the Cinkciarz online currency exchange office is completely free. Exchange money through a currency wallet is also free of charge. In most cases, Cinkciarz also doesn't charge a commission for bank transactions within Poland (except for Getin Online, Idea Bank, Getin Noble Bank, BPS S.A).

Cinkciarz charges additional fees for currency transfers to foreign bank accounts:

  • 5 PLN - transfer to an account in the eurozone (SEPA)
  • 50-200 PLN - international transfer (SWIFT) in the following currencies: GBP, USD, BGN, CNY, HKD, HRK, MXN, NZD, RON, SGD, ZAR, ILS, AED
  • 40-200 PLN- foreign transfer (SWIFT) in the following currencies: PLN, CHF, CAD, SEK, CZK, AUD, DKK, NOK, JPY, HUF, RUB, TRY

For transfers in USD, an additional fee will be charged by the Standard Chartered Bank ($2- $50) or JPMorgan Chase bank ($20-$32).

It's worth remembering that additional fees may occur as intermediary banks might participate.

International transfers with Cinkciarz

There is one crucial thing that must be taken into account when you want to exchange the currencies and make an international money transfer with Cinkciarz. The service charges additional fees for international transactions. There are also additional fees charged by intermediary banks.

That's why it's always worth comparing Cinkciarz's offer with other online money transfer operators to make your transaction abroad faster and much cheaper!

What Monito Likes About Cinkciarz

  • Favorable exchange rates up to 26 currencies
  • Excellent reviews on Opineo - 4.9 out of 5 (based on 800,000 reviews)
  • Exchange of up to 25 currencies, 24 hours a day, 7 days a week
  • Customer service in Polish and English, available from Monday to Friday from 8:00 a.m. to 11:00 p.m.
  • Several pay-in methods: currency wallet, bank account, card (e.g. Visa, Mastercard), mobile payments (Google Pay, Apple Pay) and online payments (Entercash, Sofort)

What Monito Dislikes About Cinkciarz

  • It's not possible to cancel our transaction
  • Quite complicated system of fees and commissions for foreign transfers
  • Additional fees for currency transfers
  • High commission for card payments

Online currency exchange service Cinkciarz - opinions, security, exchange rates, contact

Cinkciarz FAQ

Customer support

Cinkciarz's customer service operates Mon-Fri from 8:00 a.m. to 11:00 p.m (UTC +1). The customer service is available in Polish and English. We can contact the consultants by phone, Skype, online chat, and e-mail:

  • Telephone: +48 68 410 99 50
  • E-mail: contact@conotoxia.com
  • Skype: cinkciarz.pl_cc
  • You can also contact Cinkciarz online currency exchange service via live chat or via the contact form, available on the website in the "Contact" tab
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