BNP Paribas - Independent review

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129 customer reviews on BNP Paribas on Trustpilot


03/20/2017
by Hazel

1 stars

Highly unimpressed

My emails and letters get ignored and can't do anything (like close my account) without speaking to my adviser, who is never available. Ridiculous charges...Read more

My emails and letters get ignored and can't do anything (like close my account) without speaking to my adviser, who is never available. Ridiculous charges imposed too, and without warning me, simply to have a bank account (I'm not overdrawn or anything: it seems to be a French thing to charge you just for having an account, as and when and for however much they wish).

03/01/2017
by David Butler

1 stars

No words can describe how bad their customer service is.

You pay 35 euros/year for a bank account where there are few branches in the country anyway, and only 1 in 10 of them have tills in that you can deposit...Read more

You pay 35 euros/year for a bank account where there are few branches in the country anyway, and only 1 in 10 of them have tills in that you can deposit money. Don't break your card or lose it they will keep it at the branch yu opened the account in which is often 500km away. You have to fight to get them to do anything for you. Lazy staff that get paid to do nothing but look smart.

08/05/2016
by Thomas Mertens

2 stars

unsatisfied

unsatisfied with a quality of service(


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Global Impact Finance Ltd
Avenue d’Ouchy 4
1006 Lausanne
Switzerland


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